Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
Sprint Legal LLC, an IT managed services company, was launched in 2020. The small team specializes in IT managed services and Web Development.
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$1,000+$50 - $99 / hr2 - 9Bridgewater, MA
Services provided
Small Digital Strategy company Memento Marketing LLC, is in Bridgewater, Massachusetts. The team provides Digital Strategy and Search Engine Optimization.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
Seo Guru Houston, a SEO company, is in Houston, Texas. The team specializes in Search Engine Optimization and Call Center Services.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
Concierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249San Ramon, CA
Services provided
Established in 2023, Vanaa Tech LLC is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Artificial Intelligence.
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$1,000+Undisclosed50 - 249Miami, FL
Services provided
See all 4 projectsSopro is a lead generation company that focuses on creating tailored outreach campaigns through email and LinkedIn to connect clients with potential customers across various industries. Reviews highlight their ability to deliver on-time, cost-effective solutions with impressive use of AI and personalized strategies. Approximately 100% of reviewers commend Sopro’s professionalism, communication, and significant impact on their lead generation goals.
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$1,000+< $25 / hr50 - 249Brandon, FL
Services provided
Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.
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Undisclosed$25 - $49 / hr10 - 49Bedford, MA
Services provided
Established in 2023, Shepard Enterprises is a small Bedford, Massachusetts-based Advertising company. Their team offers Advertising and Branding.
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$10,000+Undisclosed2 - 9New York, NY
Services provided
Noal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Albany, NY
Services provided
Headquartered in Albany, New York, Keenfunnel is an Email Marketing company. The team offers Email Marketing and Sales Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Tampa, FL
Services provided
Ali Dahmash, a social media marketing agency, is based in Tampa, Florida. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Sheridan, WY
Services provided
Founded in 2019, The Bionic Marketer (NoXLimits LLC) is a Direct Marketing company. The team specializes in Direct Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
Monomyth is a Sales Outsourcing company. Established in 2022, the team provides Sales Outsourcing and Email Marketing. The company is headquartered in Los Angeles, California.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
Call center company iProspex was established in 2004. The agency specializes in Call Center Services and Email Marketing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
CenterField is a phone answering service. Their midsize team is in Los Angeles, California. Their services include Call Center Services and E-Commerce Development.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
Established in 2024, Algrosa is an Email Marketing company. The team offers Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Laguna Beach, CA
Services provided
SDLT Digital Marketing is a social media marketing company. The Laguna Beach, California-based team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Beaverton, OR
Services provided
Content Marketing company Progressio Development specializes in Content Marketing and Search Engine Optimization. They are based in Beaverton, Oregon.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
CRM consulting and SI company CRM Toolbox was launched in 2014. The agency focuses on CRM consulting and SI and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Avon, IN
Services provided
Health Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr50 - 249St. Petersburg, FL
Services provided
See all 1 projectsWise Business Process Outsourcing LLC is a company specializing in Customer Support Services and Inbound and Outbound Call Center operations. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their quality of service and effective communication, leading to improved customer service metrics such as NPS and call abandonment rates. Their ability to connect services via a single communication channel is highly valued.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Portland, OR
Services provided
Badass P.A. PDX, a small Back Office Outsourcing and call center, is based in Portland, Oregon. The team provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Wilmington, NC
Services provided
Accu-Call is a small Wilmington, North Carolina-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lexington, KY
Services provided
Launched in 1987, Alliance Communications is a small answering service company and Customer Service Outsourcing company. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bedford, NH
Services provided
Callogix is a small Bedford, New Hampshire-based telephone answering service and Customer Service Outsourcing company. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Grand Junction, CO
Services provided
Based in Grand Junction, Colorado, CommWest is a call center service and IT managed services company. Founded in 2002, the team specializes in Call Center Services and IT managed services.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
Comcepts is a phone answering service and Transcription company. They were launched in 2005, and their services include Call Center Services and Transcription.
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UndisclosedUndisclosed2 - 9Milford, CT
Services provided
Tricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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UndisclosedUndisclosed2 - 9Stratford, CT
Services provided
Headquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Southbury, CT
Services provided
Answering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
Definitive Services Inc. Is an answering service and cloud consulting & SI company founded in 2007. The team offers Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Medford, OR
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Founded in 2014, e-Lure Digital is a pay per click agency. The small team provides Pay Per Click and Advertising.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
Function-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
NicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Stone Mountain, GA
Services provided
Social Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Marion, IA
Services provided
Iowa Answering Service, Inc. Is a telephone answering service and Back Office Outsourcing company established in 1988. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Davenport, IA
Services provided
Quad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Portland, OR
Services provided
CSR Personnel, a Staffing company, provide Staffing and Recruiting. They were established in 2002.
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UndisclosedUndisclosed2 - 9Norman, OK
Services provided
Easy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Charleston, WV
Services provided
Sincerely Yours Answering Service is a small call center company and Back Office Outsourcing company in Charleston, West Virginia. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
Founded in 2019, Marketing Strategy Labs is a Content Marketing company. The agency specializes in Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
Founded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Austin, TX
Services provided
Virtual Group, a Fractional CMO Services company, is in Austin, Texas. They provide Fractional CMO Services and Social Media Marketing and were founded in 2013.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
Business intelligence company and Sales Outsourcing company Intoli was launched in 2015. The team offers BI & big data consulting & SI and Sales Outsourcing and is in Gainesville, Florida.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
Rankin PR is a PR company. The Houston, Texas-based company was launched in 2010. Their team offers Public Relations and Social Media Marketing.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.