Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$10,000+Undisclosed50 - 249Serves United StatesServices provided
See all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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UndisclosedUndisclosed2 - 9Reno, NV
Services provided
Top Results Consulting is a SEO agency. The small Reno, Nevada-based team focuses on Search Engine Optimization and Web Development. The company was established in 2020.
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UndisclosedUndisclosed2 - 9Hartford, CT
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Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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UndisclosedUndisclosed2 - 9Miami, FL
Services provided
Cada Consult is a small Affiliate Marketing company located in Miami, Florida. The team provides Affiliate Marketing and Business Consulting.
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UndisclosedUndisclosed2 - 9Beaverton, OR
Services provided
Based in Beaverton, Oregon, RightTech Software is a small Market Research company. The team provides Market Research and Web Development.
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$1,000+< $25 / hr50 - 249Marietta, GA
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Midsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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Undisclosed$50 - $99 / hr10 - 49New Woodstock, NY
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12th Member, a SEO company, is located in New Woodstock, New York. Their services include Search Engine Optimization and Web Design.
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$5,000+$150 - $199 / hrFreelancerFrisco, TX
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Clearview Marketing & Consulting Group is a branding company founded in 2011. The team specializes in Branding and Marketing Strategy and is in Frisco, Texas.
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$5,000+$25 - $49 / hr2 - 9Hollywood, FL
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AR/VR development company Virtual Bird LLC provides AR/VR development and UX/UI Design. They are headquartered in Hollywood, Florida and Bogota, Colombia.
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$1,000+$25 - $49 / hr50 - 249Sheridan, WY
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Unified Serve Solutions is a Customer Service Outsourcing company. They are based in Sheridan, Wyoming, and their services include Customer Service Outsourcing and IT managed services.
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$1,000+$50 - $99 / hrFreelancerSarasota, FL
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Dial Worth, a Business Consulting company, is in Sarasota, Florida. They offer Business Consulting and Call Center Services and were founded in 2026.
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$1,000+Undisclosed2 - 9West Winfield, NY
Services provided
Website Dino is a branding firm. The team offers Branding and Search Engine Optimization, and the agency is based in West Winfield, New York.
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$1,000+< $25 / hr250 - 999Phoenix, AZ
Services provided
Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
Branding agency CS Brand Group was launched in 2007. The company provides Branding and Public Relations.
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$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Services provided
Tech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Alvarado, TX
Services provided
Viral Compass Media is a social media marketing company located in Alvarado, Texas. They provide Social Media Marketing and Search Engine Optimization and were established in 2016.
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$5,000+$150 - $199 / hr2 - 9Salt Lake City, UT
Services provided
Hyperspace is a branding firm. The Salt Lake City, Utah-based company was launched in 2016. Their team provides Branding and Product Design.
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$5,000+$150 - $199 / hr2 - 9St. Louis, MO
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Lead Time Marketing is a Marketing Strategy company. Their team is based in St. Louis, Missouri and focuses on Marketing Strategy and Search Engine Optimization.
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$5,000+$25 - $49 / hr2 - 9Olympia, WA
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TaskHive LLC is a social media marketing firm. The company is headquartered in Olympia, Washington. Their team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Visalia, CA
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ATQLeads is a social media marketing agency founded in 2022. Based in Visalia, California, the team specializes in Social Media Marketing and Content Marketing.
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$50,000+< $25 / hr2 - 9Dallas, TX
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Founded in 2022, Avitas RCM is a small Dallas, Texas-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Jefferson Hills, PA
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Ai Integrated Solutions, an artificial intelligence firm, is located in Jefferson Hills, Pennsylvania. They provide Artificial Intelligence and Business Consulting and were established in 2026.
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$5,000+$100 - $149 / hr2 - 9Boston, MA
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Established in 2014, Gold Promotion is a small Boston, Massachusetts-based Marketing Strategy company. Their team offers Marketing Strategy and Digital Strategy.
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$5,000+$300+ / hr2 - 9Spokane, WA
Services provided
Foundation Marketing Pros is a SEO services firm. They were established in 2024 and offer Search Engine Optimization and Pay Per Click.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
Antietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pasadena, CA
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Live Virtual Interpreter is a small Translation company located in Pasadena, California. The team specializes in Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Cincinnati, OH
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Excel Lead Development is a Cincinnati, Ohio-based answering service company. Launched in 2010, the team specializes in Call Center Services and Advertising.
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UndisclosedUndisclosed10 - 49Dallas, TX
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In Dallas, Texas, Electronic Voice Services (EVS7) is a call center. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Bedford, NH
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Powerhouse Consulting Inc is a call center service. Founded in 1987, the team focuses on Call Center Services and Business Consulting. The firm is headquartered in Bedford, New Hampshire.
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UndisclosedUndisclosed10 - 49Gilbert, AZ
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Platinum IP, LLC, a small call center, is in Gilbert, Arizona. The team focuses on Call Center Services and Custom Software Development.
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$25,000+$150 - $199 / hr50 - 249Baltimore, MD
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Serigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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$10,000+$25 - $49 / hr50 - 249Boston, MA
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Tanisha Systems, Inc is an IT managed services company. The agency is based in Boston, Massachusetts. Their team specializes in IT managed services and IT staff augmentation.
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$5,000+$100 - $149 / hr50 - 249New York, NY
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Myriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
Boon-Chapman is a Back Office Outsourcing company. Their midsize team of employees is headquartered in Austin, Texas. Their team offers Back Office Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr50 - 249Weston, FL
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Optime Consulting is a midsize Marketing Strategy company launched in 1998. Their team offers Marketing Strategy and Custom Software Development.
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UndisclosedUndisclosed50 - 249Cedar Falls, IA
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Advertising company Mudd Advertising is headquartered in Cedar Falls, Iowa. Established in 1981, the team provides Advertising and Email Marketing.
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UndisclosedUndisclosed50 - 249Vancouver, WA
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GTMA is a branding agency. Their midsize team of employees is headquartered in Vancouver, Washington. Their team specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Columbia, MD
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Booth Management Consulting, LLC is an Accounting company. They are in Columbia, Maryland and have midsize team. They offer Accounting and Business Consulting.
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UndisclosedUndisclosed50 - 249Overland Park, KS
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Business Consulting company Veracity Consulting, Inc. Was established in 2006. The team offers Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Springdale, AR
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Branding agency Simba 7 Media is headquartered in Springdale, Arkansas. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosedFreelancerWest Des Moines, IA
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Launched in 2004, Kelly Moore's PR Collective is a Direct Marketing company. The team provides Direct Marketing and Public Relations.
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UndisclosedUndisclosed50 - 249Austin, TX
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Spiceworks Ziff Davis is a Marketing Strategy company located in Austin, Texas and City of London, England. They specialize in Marketing Strategy and Content Marketing and were founded in 2020.
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UndisclosedUndisclosed50 - 249Framingham, MA
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Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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UndisclosedUndisclosed50 - 249Boston, MA
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OneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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UndisclosedUndisclosed50 - 249Jacksonville, FL
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MECLABS Institute is a Jacksonville, Florida-based AI company. Their services include Artificial Intelligence and Advertising.
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UndisclosedUndisclosed50 - 249New Orleans, LA
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Launched in 2014, Locally is a Conversion Optimization company. The team provides Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Newburgh, IN
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Established in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Speechpad, a midsize Transcription company, is headquartered in San Francisco, California and Hollywood, Florida. The team specializes in Transcription and Translation.
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UndisclosedUndisclosed50 - 249Mountain House, CA
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Abeda Digital Services, a social media marketing firm, was launched in 2013. The team offers Social Media Marketing and Content Marketing and is in Mountain House, California.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
See all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.