Top Call Center Companies & Services for Manufacturing Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Well-organized projects
Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.
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Customer Support & Back-Office Work for Software Company
5.0 Feb 5, 2020We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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Undisclosed< $25 / hr50 - 249Berkeley, CA
Services provided
90% Call Center Services10% Customer Service OutsourcingLaunched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr50 - 249Carrollton, TX
Services provided
60% Staffing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingBased in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.-
Call Center Services for Call Center Outsourcing Firm
4.5 Feb 11, 2023The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 82 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Accommodating
Clients consistently commend SupportYourApp for their accommodating nature, particularly in their ability to adapt quickly to changing requirements. One client noted their impressive flexibility in launching a new team in less than a week to handle specific requests. Another client highlighted their readiness to adjust services according to client needs, underscoring their eagerness to please. Overall, the sentiment reflects a strong appreciation for their responsiveness and commitment to client satisfaction.-
Content Moderation Services for Music Distribution Company
4.0 Mar 25, 2024SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.
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Customer Care Support for Marketing Agency
5.0 Feb 17, 2021How fast they have studied and how seamlessly they have integrated into our system. They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements. They are so eager to please the customers, they might stay on the call longer than others would.
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10 of 13 reviews are 5 stars2 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the past six months, SupportYourApp has received mixed feedback. While some clients praised their responsiveness and operational excellence, others expressed dissatisfaction with service quality and accountability. For instance, one client noted a lack of ownership, leading to increased internal workload, while another highlighted strong communication and consistent performance. Overall, the sentiment reflects a divide, with some praising the team's adaptability and others calling for significant improvements in service delivery.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Well-organized projects
Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.-
Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Mandaue City, Philippines
Services provided
100% Call Center ServicesLive2care is a Mandaue City, Philippines-based telephone answering service. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Torrevieja, Spain
Services provided
70% Sales Outsourcing15% Business Consulting15% Email MarketingTo500in100 agency, a Sales Outsourcing company, was founded in 2022. They offers Sales Outsourcing and Email Marketing.
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$5,000+$200 - $300 / hr50 - 249Fort Lauderdale, FL
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
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$1,000+< $25 / hr250 - 999New Castle, DE
Services provided
50% Call Center Services30% Sales Outsourcing20% Back Office OutsourcingSee all 2 projectsCallingAgency is an appointment-focused B2B lead generation agency trusted by 250+ 𝒄𝒐𝒎𝒑𝒂𝒏𝒊𝒆𝒔 across the USA, Canada, and Australia. We specialize in booking qualified
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$1,000+< $25 / hr50 - 249
Services provided
90% Call Center Services10% Back Office OutsourcingKunnect is a call center company. Founded in 2005, the team provides Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center highlight a strong overall sentiment, emphasizing their punctuality, effective communication, and proactive approach. Clients appreciated their understanding of customer needs and the team's flexibility. Notably, the Quality Manager from BRT SPA praised their excellent response times and achievement of objectives, while the Head of CRM at PENNY Romania commended their support in resolving customer complaints. Areas for improvement were minimal, indicating a high level of client satisfaction.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews of A-SALES AB indicate a generally positive sentiment, with clients praising their ability to generate qualified leads and appointments. Notable feedback includes a 300% increase in appointment generation for one client and consistent delivery of 14-22 meetings per month for others. However, some reviews highlight communication gaps and slow response times as areas for improvement. Overall, A-SALES AB is recognized for their structured approach and effective targeting, though there are concerns about project management in certain instances.Was this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
80% Call Center Services20% Customer Service OutsourcingApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Greenwood Village, CO
Services provided
20% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingPRG, a Back Office Outsourcing company, is headquartered in Greenwood Village, Colorado. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
100% Call Center ServicesSee all 1 projectsMedallion is a provider data management and licensing company. The feedback predominantly highlights skillful persuasion, but also reveals significant challenges, with reports of ignored requests and compliance issues. Approximately 100% of the reviews mention negative experiences with communication and project management.
Industry Experience
Medallion has garnered feedback primarily from the healthcare industry, where they were engaged for licensing and provider data management. Clients noted their ability to manage complex regulatory requirements, although concerns about timeliness and communication were prevalent. While their expertise in navigating healthcare challenges was acknowledged, there were significant criticisms regarding project management and responsiveness. Potential clients in healthcare should consider Medallion's strengths in compliance but remain cautious of reported service delivery issues.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express concerns regarding Medallion's cost-effectiveness, noting that while they possess expertise, the value delivered does not align with pricing. One reviewer highlighted issues with timely communication and compliance, suggesting that requests were often ignored. Despite their skill in navigating regulations, clients feel that improvements are needed in service delivery and transparency. Overall, the sentiment reflects a perception that Medallion's pricing may not justify the outcomes achieved.Was this helpful?
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$1,000+< $25 / hr250 - 999Bhopal, India
Services provided
50% Call Center Services25% Customer Service Outsourcing25% HR ConsultingXtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Edmonton, Canada
Services provided
80% Call Center Services10% Back Office Outsourcing10% Business ConsultingIn Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Sacramento, CA
Services provided
10% Call Center Services75% Back Office Outsourcing15% Customer Service OutsourcingSee all 3 projectsSoftfile is a company specializing in Contact Center Services and back-office solutions, including Inbound Call Center and Customer Support Services. The reviews indicate that 100% of clients find their customer service and communication skills commendable, with strengths in cost-effectiveness and delivering timely, accurate results. Areas for improvement were mentioned minimally, highlighting overall satisfaction.
Read 3 Reviews2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
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Human Resources Information technology Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.Was this helpful?
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$1,000+< $25 / hr2 - 9Cherkasy, Ukraine
Services provided
70% Sales Outsourcing10% CRM Consulting and SI10% Email Marketing +1 service10% Market ResearchElevate Lead Agency, a small Sales Outsourcing company, is located in Cherkasy, Ukraine. Their services include Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr10,000+Bengaluru, India
Services provided
40% Call Center Services25% Back Office Outsourcing25% HR Outsourcing +1 service10% Customer Service OutsourcingFounded in 2002, Infosys BPO is a call center company. The large team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Ogden, UT
Services provided
65% Sales Outsourcing15% Customer Service Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49London , England
Services provided
100% Call Center ServicesBPO Recruit is a telephone answering service. Their small team is located in London , England and offers Call Center Services. The firm was launched in 2009.
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Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
Services provided
40% Call Center Services30% Fulfillment20% Warehousing & Distribution +2 services5% Event Marketing5% Marketing StrategyCall center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
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$5,000+$50 - $99 / hr50 - 249Taguig, Philippines
Services provided
16% Call Center Services24% Sales Outsourcing20% Back Office Outsourcing +3 services20% Customer Service Outsourcing10% CRM Consulting and SI10% IT Strategy ConsultingSales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
55% Sales Outsourcing25% Demand Generation Marketing10% Account-Based Marketing +1 service10% Recruitment Process OutsourcingProspectX LTD is a Sales Outsourcing company. They are headquartered in London, England. Their team focuses on Sales Outsourcing and Demand Generation Marketing.
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$1,000+$50 - $99 / hr10 - 49Poznań, Poland
Services provided
15% Call Center Services70% Sales Outsourcing15% Email MarketingHotLead is a Sales Outsourcing company. Their small team is based in Poznań, Poland and provides Sales Outsourcing and Email Marketing. The company was established in 2019.
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$1,000+< $25 / hr10 - 49Fareham, England
Services provided
75% Sales Outsourcing25% Back Office OutsourcingSmall Sales Outsourcing company Inspired B2B Marketing, is located in Fareham, England. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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$10,000+Undisclosed10 - 49New York, NY
Services provided
20% Call Center Services70% Sales Outsourcing10% Conversion OptimizationLaunched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr50 - 249Bunschoten-Spakenburg, Netherlands
Services provided
45% Call Center Services30% Sales Outsourcing20% AI Consulting +1 service5% Business ConsultingMidsize telephone answering service Match-day, is headquartered in Bunschoten-Spakenburg, Netherlands. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Call Center Services20% Business Consulting20% Content Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationCraft Impact is a Content Marketing company. Launched in 2012, the agency focuses on Content Marketing and Search Engine Optimization.
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$1,000+< $25 / hr1,000 - 9,999Henderson, NV
Services provided
100% Call Center ServicesKnoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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$1,000+< $25 / hr10 - 49
Services provided
49% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +1 service11% Customer Service OutsourcingOMS, a small phone answering service, is headquartered in Pearland, Texas. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Shinjuku City, Japan
Services provided
100% Call Center ServicesAnswering service company tele-net corp. Is based in Shinjuku City, Japan and Fukuoka, Japan. They provide Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
80% Sales Outsourcing20% Business ConsultingOB2B is a small Sales Outsourcing company. Founded in 2013, the team specializes in Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
60% Sales Outsourcing10% Content Marketing10% Pay Per Click +2 services10% Search Engine Optimization10% Social Media MarketingOnPoint Management Group is a small Sales Outsourcing company. Launched in 2018, the team offers Sales Outsourcing and Social Media Marketing.
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
85% Call Center Services15% Customer Service OutsourcingAdministrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49New Delhi, India
Services provided
100% Call Center ServicesCloudConnect Communications Pvt. Ltd. Is a call center company. Based in New Delhi, India, the company was launched in 2017. Their team specializes in Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
60% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingSkybirds International is a small call center service headquartered in Colombo, Sri Lanka. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$1,000+$50 - $99 / hr10 - 49Ramsbottom, England
Services provided
60% Call Center Services10% Direct Marketing10% Marketing Strategy +4 services5% Corporate Training & Coaching5% Email Marketing5% Search Engine Optimization5% Social Media MarketingRaecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
20% Call Center Services45% Sales Outsourcing25% Direct Marketing +1 service10% Marketing StrategyKontaktkompass, a Sales Outsourcing company, is located in Baar, Switzerland. The team focuses on Sales Outsourcing and Direct Marketing.
Read more -
$1,000+$25 - $49 / hr50 - 249Foster City, CA
Services provided
50% Account-Based Marketing50% Sales OutsourcingFunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
Read more -
Undisclosed< $25 / hr250 - 999Legazpi City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +2 services10% IT Managed Services10% Recruitment Process OutsourcingPandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Services provided
21% Call Center Services25% Finance & Accounting Outsourcing (FAO)19% Back Office Outsourcing +3 services15% Business Consulting10% Customer Service Outsourcing10% Financial ConsultingDatamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
10% Call Center Services45% Sales Outsourcing15% Digital Strategy +3 services10% Business Consulting10% Email Marketing10% IT Staff AugmentationSee all 1 projectsSuccess in outbound sales starts with knowing your audience and delivering the right message at the right time. At Kology, we specialize in helping businesses connect with their ideal customers
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$1,000+Undisclosed10 - 49Beckenham, England
Services provided
40% Call Center Services40% IT Managed Services20% CybersecurityGregory Micallef Associates is an IT managed services company. They offer IT managed services and Call Center Services and were launched in 1992.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services10% Pay Per Click10% Search Engine Optimization +3 services10% Social Media Marketing5% Content Marketing5% Email MarketingVoisun Telecom Pvt. Ltd. Is an answering service. Headquartered in Gnangara, Australia and Gnangara, Australia, their team specializes in Call Center Services and Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249Longparish, England
Services provided
70% Call Center Services30% CRM Consulting and SIBandwagon Telemarketing Ltd is a telephone answering service. The Longparish, England-based agency provides Call Center Services and CRM consulting and SI.
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$1,000+Undisclosed2 - 9Toronto, Canada
Services provided
70% Sales Outsourcing20% Branding10% Other MarketingMyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
59% Call Center Services28% Customer Service Outsourcing13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
90% Call Center Services10% Customer Service OutsourcingLocated in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services5% Data Annotation Services5% Document Digitization & Management5% SMS MarketingEminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
Services provided
15% Call Center Services70% Back Office Outsourcing15% Customer Service OutsourcingSee all 1 projectsJindalX offers customer support services, focusing on managing customer calls and ensuring client satisfaction. Reviews highlight significant improvements in customer satisfaction rates, with clients appreciating their efficient workflow and quick response times. Overall, JindalX is highly recommended for its effective customer management capabilities.
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$1,000+Undisclosed50 - 249
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentFactur is a Content Marketing company. Headquartered in Indianapolis, Indiana and Plano, Texas, the team focuses on Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
40% Call Center Services30% Custom Software Development20% Business Consulting +1 service10% Customer Service OutsourcingBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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$1,000+< $25 / hr10 - 49Tempe, AZ
Services provided
70% Sales Outsourcing15% Content Marketing10% Email Marketing +1 service5% Digital StrategyLocated in Tempe, Arizona, Pinnacle Marketing is a Sales Outsourcing company. They specialize in Sales Outsourcing and Content Marketing.
Read more
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Centers for the Manufacturing Industry
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
32.6/40.017.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Tel Aviv-Yafo, Israel
Ability to deliver
31/40.018/20 Reviews8/10 Clients & Experience4.9/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
33.3/40.018/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$5,000+Undisclosed50 - 249Rochester, NH
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
15% Call Center Services20% Sales Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49
Ability to deliver
31.5/40.016.4/20 Reviews8.2/10 Clients & Experience6.9/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
38.2/40.019.2/20 Reviews9.9/10 Clients & Experience9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$25,000+Undisclosed10 - 49
Ability to deliver
29.8/40.016.2/20 Reviews8.2/10 Clients & Experience5.4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$200 - $300 / hr10 - 49kamloops, Canada
Ability to deliver
37.4/40.020/20 Reviews9.6/10 Clients & Experience7.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Ability to deliver
31.3/40.016.2/20 Reviews9.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Wrocław, Poland
Ability to deliver
34.3/40.016.6/20 Reviews9.2/10 Clients & Experience8.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$50 - $99 / hr2 - 9Gdańsk, Poland
Ability to deliver
30.5/40.018/20 Reviews5.7/10 Clients & Experience6.8/10 Market PresenceService focus
15% Call Center Services65% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$5,000+$25 - $49 / hr50 - 249Evanston, IL
Ability to deliver
30/40.015.2/20 Reviews7.9/10 Clients & Experience6.8/10 Market PresenceService focus
85% Sales Outsourcing15% Other
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