Top BPO Companies in England

Ratings Updated: February 24, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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ESC IT Support

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Winford, England

Services provided

25% Call Center Services

25% Custom Software Development

10% Logo +4 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Based in Winford, England, ESC IT Support is a custom software development company. The team provides Custom Software Development and Call Center Services.
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Burton Legal Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Altrincham, England

Services provided

50% Transcription

25% Document Digitization & Management

25% Litigation Support Services

Launched in 2021, Burton Legal Services, a small Transcription company, is located in Altrincham, England. Their services include Transcription and Document Digitization & Management.
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Featured

What are Featured Providers?

Remote CoWorker

4.8 173 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver tasks on time. For instance, a CEO noted a 30% productivity increase due to effective administrative support, while another client highlighted the seamless onboarding of a virtual assistant. Overall, clients expressed satisfaction with the quality of service and the alignment of Remote CoWorker's values with their own, with no significant areas for improvement mentioned.
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Industry Experience

Remote CoWorker has effectively served various industries including Real Estate, Legal, Medical, and Business Services, demonstrating notable expertise in administrative support, lead generation, and CRM management. Clients commend their responsiveness, timely delivery, and ability to match specific needs with skilled virtual assistants. Overall sentiment is highly positive, with clients reporting increased productivity and operational efficiency across sectors. This provider is particularly adept for businesses seeking reliable administrative assistance, client communication, and marketing support.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (52) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Remote CoWorker for their excellent value for money and competitive pricing. A CEO noted they chose Remote CoWorker for their 'good value for cost' and 'high ratings,' while another client highlighted that their pricing 'fit our budget.' Several clients reported significant productivity increases due to their services, with one stating they gained 100 clients in two months. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided.
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United States (106) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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PAN PUBLICITY LIMITED

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Gorleston-on-Sea, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

PAN PUBLICITY LIMITED is a small Gorleston-on-Sea, England-based branding firm. The team focuses on Branding and Call Center Services.
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FML Public Relations

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Burgess Hill, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

FML Public Relations is a small Burgess Hill, England-based branding agency. Their services include Branding and Call Center Services.
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London Influencer Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Email Marketing +2 services

20% Event Marketing

20% Social Media Marketing

Small Event Marketing company London Influencer Agency, is located in London, England. Their services include Event Marketing and Social Media Marketing.
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Spiceworks Ziff Davis

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

City of London, England

Services provided

20% Content Marketing

20% Email Marketing

20% Marketing Strategy +4 services

10% Demand Generation Marketing

10% Event Management

10% Pay Per Click

10% Sales Outsourcing

Spiceworks Ziff Davis is a Marketing Strategy company located in Austin, Texas and City of London, England. They specialize in Marketing Strategy and Content Marketing and were founded in 2020.
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City of London, England

3rd Floor, 18 Mansell Street London
City of London, England E1 8AA
10 - 15

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Fruition Copywriting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Manchester, England

Services provided

35% Content Marketing

35% Content Writing Services

30% Sales Outsourcing

Founded in 2009, Fruition Copywriting is a Content Writing Services company. Headquartered in Manchester, England, the team specializes in Content Writing Services and Content Marketing.
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What are Featured Providers?
Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves England

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Helpful
Clients have expressed high satisfaction with Boldr's helpfulness and responsiveness. One client noted their flexibility and commitment to understanding client needs, stating, 'Their personalities are pleasant, helpful, and friendly.' Another highlighted Boldr's effective onboarding process and ongoing support, remarking on their 'high-quality customer support' and the absence of turnover. Overall, feedback indicates a strong sentiment of appreciation for Boldr's collaborative approach and the positive impact on client operations.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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GraphicMedia Design & Advertising Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Southampton, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

GraphicMedia Design & Advertising Ltd is a small branding company headquartered in Southampton, England. The team specializes in Branding and Call Center Services.
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Lake Design

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

South Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Social Media Marketing

20% Web Design

Founded in 1998, Lake Design is a branding firm. The small team focuses on Branding and Call Center Services.
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Featured

What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong positive sentiment, highlighting their effective project management and alignment with client values. A CTO from Nutiliti praised their trustworthiness and seamless integration into business operations, noting a four-year partnership and plans for continued collaboration. The client emphasized the company's responsiveness and support, appreciating their flexibility in management style. Overall, clients view Remote Team Solutions as a reliable partner, with no significant areas for improvement identified.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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TA Design Studio Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Rochdale, Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

TA Design Studio Limited is a small branding firm located in Rochdale, Manchester, England. The team offers Branding and Call Center Services.
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BondPR

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

London, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

BondPR, a branding company, is headquartered in London, England. The team focuses on Branding and Call Center Services.
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Synthetic Egg

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Bracknell, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Synthetic Egg is a branding company. They are located in Bracknell, England and have small team. Their team specializes in Branding and Call Center Services.
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Diztinct

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Doddington, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Founded in 2010, Diztinct, a small branding company, is located in Doddington, England. Their services include Branding and Call Center Services.
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Kong Media Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Kong Media Ltd is a branding agency established in 2008. The team specializes in Branding and Call Center Services.
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Hensman Consulting Intl LLP

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Reading , England

Services provided

20% Call Center Services

20% IT Managed Services

15% Email Marketing +3 services

15% Social Media Marketing

15% Web Design

15% Web Development

Call center company Hensman Consulting Intl LLP offers Call Center Services and IT managed services. They were established in 2006.
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The Specialists in Communications Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Northallerton, England

Services provided

20% Back Office Outsourcing

20% Branding

20% Graphic Design +2 services

20% Web Design

20% Web Development

Back Office Outsourcing company The Specialists in Communications Ltd provides Back Office Outsourcing and Branding. They are in Northallerton, England.
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Purple Tree Marketing Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Nottingham, England

Services provided

25% Marketing Strategy

20% Back Office Outsourcing

20% Business Consulting +3 services

15% BI & Big Data Consulting & SI

10% Packaging Design

10% Web Development

Purple Tree Marketing Ltd is a Marketing Strategy company founded in 2008. The team provides Marketing Strategy and Back Office Outsourcing.
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FiveZeroFive

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Letchworth, Herts, England

Services provided

20% Back Office Outsourcing

20% Digital Strategy

20% Search Engine Optimization +2 services

20% UX/UI Design

20% Web Development

FiveZeroFive is an UX agency. Located in Letchworth, Herts, England, the company was founded in 2015. Their team focuses on UX/UI Design and Back Office Outsourcing.
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Interactive Audiences

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

40% Pay Per Click

20% Email Marketing

20% Sales Outsourcing +1 service

20% Social Media Marketing

Interactive Audiences is a London, England-based pay per click agency. Founded in 2014, the team specializes in Pay Per Click and Social Media Marketing.
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My Social Goals

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Birmingham, England

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Sales Outsourcing +3 services

20% Web Design

10% Search Engine Optimization

10% UX/UI Design

My Social Goals is a small web design agency in Birmingham, England. Their services include Web Design and CRM consulting and SI.
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Invotyx

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

30% Custom Software Development

20% Application Management & Support

20% Web Development +3 services

10% CRM Consulting and SI

10% Call Center Services

10% Mobile App Development

Invotyx is a small custom software development firm launched in 2013. Their services include Custom Software Development and Web Development.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention High-quality work
Quantanite has received overwhelmingly positive feedback regarding the high quality of their work. Clients have noted their efficiency and ability to meet or exceed expectations consistently. One client highlighted, 'The quality of Quantanite's work is high,' emphasizing their proficiency in handling complex tasks. Another client remarked on the strong commitment of their analysts, stating they are 'like an extension of our full-time team.' Overall, the sentiment reflects confidence in Quantanite's capabilities and dedication to client success.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

The quality of Quantanite's work is high. They consistently met or exceeded our expectations. Their ability to keep our information secure was never an issue.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Shergroup

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

100% Back Office Outsourcing

Shergroup is a Back Office Outsourcing company. They are in London, England and New Delhi, India and have midsize team. They focus on Back Office Outsourcing.
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FE International, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

City of London, England

Services provided

20% Business Consulting

10% Affiliate Marketing

10% Business Valuation Services +6 services

10% Commercial Brokerage Services

10% Commercial Financing

10% Content Marketing

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

FE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
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City of London, England

One Canada Square, Level 10, Canary Wharf
City of London, England E14 5AB
6 - 9

+44 203 617 1073

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Maven Technology Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sheffield, England

Services provided

20% CRM Consulting and SI

20% E-Commerce Development

15% Email Marketing +3 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

CRM consulting and SI company Maven Technology Services provides CRM consulting and SI and E-Commerce Development. They are headquartered in Sheffield, England.
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GA4-Search

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

20% Search Engine Optimization

20% UX/UI Design

15% BI & Big Data Consulting & SI +3 services

15% Digital Strategy

15% Sales Outsourcing

15% Social Media Marketing

Established in 2010, GA4-Search is a small SEO agency based in London, England. Their team provides Search Engine Optimization and UX/UI Design.
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Conker Communications

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Conker Communications is a small branding company. They provide Branding and Call Center Services and were founded in 2007.
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Rushfirth Creative

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Batley, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Rushfirth Creative is a small branding agency in Batley, England. Their services include Branding and Call Center Services.
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Prior Creative

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Plymouth, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Prior Creative is a small branding agency located in Plymouth, England. The team offers Branding and Call Center Services.
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Jason E Daniel

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Harrogate, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Jason E Daniel is a branding firm. They are based in Harrogate, England and have small team. Their services include Branding and Call Center Services.
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WeAutomate The World

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

London, England

Services provided

20% Content Marketing

20% Ecommerce Marketing

20% Low/No Code Development +2 services

20% Sales Outsourcing

20% Social Media Marketing

Launched in 2022, WeAutomate The World is a small social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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David Marketing Specialist

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Paignton, England

Services provided

20% Business Consulting

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

David Marketing Specialist is a social media marketing firm. Founded in 2019, the agency specializes in Social Media Marketing and Search Engine Optimization.
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EnablingBiz ESolutions

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Birmingham, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

EnablingBiz ESolutions, a branding firm, was founded in 2002. They specializes in Branding and Call Center Services.
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Birmingham, England

79, Ealrswood Court Road Handsworthwood
Birmingham, England B20 2DP

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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

London , England

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Thriftize | Digital Marketing, SEO, PPC, Web Design & Development, Call Center Agency Birmingham

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Birmingham, England

Services provided

20% Call Center Services

20% Marketing Strategy

20% Search Engine Optimization +3 services

20% Web Development

10% Branding

10% Custom Software Development

Thriftize | Digital Marketing, SEO, PPC, Web Design & Development, Call Center Agency Birmingham is a Marketing Strategy company. Their services include Marketing Strategy.
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bluedot agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Bluedot agency is a branding agency. Their small team is headquartered in London, England and Athina, Greece and offers Branding and Public Relations. The firm was launched in 2020.
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Emerhub

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Birmingham, England

Services provided

25% Corporate Law

20% Accounting

20% Back Office Outsourcing +4 services

10% Customs brokerage

10% PEO/Employee Leasing

10% Recruiting

5% HR Outsourcing

Emerhub is a Corporate Law company. The team specializes in Corporate Law and Back Office Outsourcing and is based in Jakarta Selatan, Indonesia and Kuta, Indonesia.
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Birmingham, England

Chancellor's Cl
Birmingham, England B15
2 - 5

+447784337875

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Mannassi IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Linton, England

Services provided

40% Cybersecurity

40% IT Managed Services

20% Call Center Services

Cybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
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Linton, England

9 Balingdon Lane
Linton, England CB21 4XE
1

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We Can Lead

Not yet reviewed

$1,000+

Undisclosed

10 - 49

London , England

Services provided

30% HR Outsourcing

30% Recruitment Process Outsourcing

30% Sales Outsourcing +1 service

10% Employer of Record (EOR) Services

Sales Outsourcing company We Can Lead was founded in 2022. The team provides Sales Outsourcing and HR Outsourcing and is in London , England and Prilep, North Macedonia.
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Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bristol, England

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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Bristol, England

1 Glass Wharf
Bristol, England BS2 0ZX
2 - 5

001 888 566 9457

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DataGuard

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

20% Compliance Consulting

20% IT Strategy Consulting

20% Internet & Technology Law +4 services

10% AI Development

10% Business Consulting

10% IT Managed Services

10% Sales Outsourcing

DataGuard is an IT strategy consulting company. They were launched in 2018, and their services include IT strategy consulting and Internet & Technology Law.
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London, England

50 Broadway, Suite 1, 7th floor
London, England SW1H 0BL
21 - 30

+44 20 3695 6452

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Flat Rock Technology

4.7 14 reviews

$25,000+

$50 - $99 / hr

250 - 999

London, England

Services provided

30% Back Office Outsourcing

30% Custom Software Development

15% Mobile App Development +3 services

10% IT Staff Augmentation

10% Web Design

5% UX/UI Design

Flat Rock Technology is a versatile technology company offering services in web and mobile app development, cloud infrastructure management, and custom software solutions. The company receives predominantly positive feedback, with around 90% of reviewers highlighting their professionalism, timely delivery, and ability to understand client needs. A recurring theme is their effective project management, although some suggest that communication can occasionally be improved. Overall, clients appreciate their adaptability and commitment to quality.

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Reviews mention Timely
Flat Rock Technology consistently receives positive feedback regarding their timeliness and delivery. Clients noted that they always met deadlines, with one stating, "They delivered everything we had requested on time and on budget." Another client highlighted their ability to implement changes quickly and efficiently, emphasizing their professional approach. However, some reviews mentioned minor communication issues that could have enhanced clarity. Overall, the sentiment regarding timeliness is predominantly favorable, reflecting a strong commitment to project schedules.

Azure Cloud Management for Translation Company

4.0 Apr 29, 2022

They always delivered on time, and they were very professional in their deliveries and schedule. Although they suggested a ticketing tool, we didn't want to extend access to our internal team. We limited this project to one department that directly dealt with Flat Rock Technology.
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Custom Software Dev for Service Station Operator

4.5 Aug 31, 2018

They delivered everything we had requested on time and on budget. We're very happy with the results. Our dedicated project manager did a great job, so I didn't have to be involved in too many details.
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Industry Experience

Flat Rock Technology has garnered positive feedback across diverse industries including Advertising & Marketing, IT Services, Software, Telecommunications, Financial Services, Real Estate, Arts & Entertainment, Education, Retail, and Consumer Products. Clients commend their expertise in cloud infrastructure management, software development, and mobile applications. Overall sentiment is favorable, highlighting their responsiveness, effective communication, and ability to deliver high-quality results. Potential clients in need of reliable technical support, innovative solutions, and strong collaboration may find Flat Rock Technology a suitable partner.
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Advertising & marketing IT Services Software Telecommunications Financial services Real estate Arts, entertainment & music Education Retail Consumer Products Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Flat Rock Technology is perceived as offering good value for money, with clients frequently highlighting their cost-effectiveness and the quality of service provided. One client noted they selected Flat Rock for their 'good value for cost,' while another appreciated the 'high-quality' work despite a fluctuating payment model. Overall, clients express satisfaction with their investment, indicating that Flat Rock delivers on time and meets project requirements, suggesting a positive sentiment regarding cost and value.
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England (4) Israel (2) Spain (1) Sweden (1)

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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

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Reviews mention High-quality work
Clients have consistently praised NICE inContact for delivering high-quality work that meets their expectations. One review highlighted that the service provider's quality is 'good and it meets what they offer,' while another emphasized the provision of 'updated tools, good support, and competitive prices.' Overall, the sentiment reflects satisfaction with the quality of services provided, with clients noting significant improvements in accessibility and cost savings.

IVR Services

4.5 Dec 21, 2017

The quality of work is good and it meets what they offer.
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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Select Industry to see insights

Other Industry Business services Information technology Media

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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

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London, England

160 Queen Victoria Street, 2nd floor
London, England EC4V 4BF
6 - 9

44.0.207.002.3000

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Do London Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +3 services

20% Web Development

10% Sales Outsourcing

10% Web Design

Do London Ltd is a social media marketing agency. Their team is located in London, England and offers Social Media Marketing and Search Engine Optimization.
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White Bee Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Reigate, England

Services provided

50% Social Media Marketing

20% Ecommerce Marketing

20% Pay Per Click +1 service

10% Sales Outsourcing

Based in Reigate, England, White Bee Digital is a social media marketing company. They offer Social Media Marketing and Pay Per Click and were founded in 2020.
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Docstack

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

City of London, England

Services provided

10% AI Consulting

10% AI Development

10% CRM Consulting and SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Customer Service Outsourcing

10% ECM Consulting and SI

10% ERP Consulting and SI

10% IT Managed Services

10% Web Design

Docstack is a small artificial intelligence firm based in City of London, England. The team specializes in Artificial Intelligence and cloud consulting & SI.
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RocSearch Limited

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Harrow, England

Services provided

35% Business Consulting

20% Market Research

10% Financial Consulting +7 services

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Business Valuation Services

5% Digital Strategy

5% Document Digitization & Management

5% Graphic Design

5% Logistics & Supply Chain Consulting

RocSearch Limited is a Harrow, England-based Business Consulting company. Their services include Business Consulting and Market Research.
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Eximious Global

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Rickmansworth, England

Services provided

20% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Recruitment Process Outsourcing

20% Staffing

Eximious Global offers comprehensive recruitment, payroll, and accounting services, specializing in temporary staffing for healthcare professionals. The reviews highlight their effective performance, with sales margins exceeding expectations and a high level of accuracy in payroll and accounting. Clients appreciate their cost-effectiveness and alignment with company values, indicating a highly satisfactory partnership.

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Faeb Crunch Private Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

20% Market Research

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Faeb Crunch Private Limited is a Market Research company founded in 2018. The team provides Market Research and Social Media Marketing.
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London, England

275 New North Road Islington, Suite 1478
London, England N1 7AA
1

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Medserv

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Haywards Heath, England

Services provided

100% Back Office Outsourcing

In Haywards Heath, England and Dublin , Ireland, Medserv is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.