Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
See all 66 projectsSalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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UndisclosedUndisclosed2 - 9Fort Worth, TX
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Social media marketing company SFL E-Commerce was launched in 2022. The agency focuses on Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Keller, TX
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Genie Rocket, a Digital Strategy company, is in Keller, Texas. The team provides Digital Strategy and CRM consulting and SI.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
$1,000+< $25 / hr50 - 249Serves United StatesServices provided
See all 82 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
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UndisclosedUndisclosed2 - 9Lehi, UT
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Tuple is a SEO company. Established in 2017, the firm is located in Lehi, Utah. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Armonk, NY
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Launched in 2013, Equity Sports Partners is a Sports Marketing company. The agency specializes in Sports Marketing and Branding.
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UndisclosedUndisclosed2 - 9Berkeley, CA
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Echo Sports Marketing, a Sports Marketing company, is in Berkeley, California. The team offers Sports Marketing and Direct Marketing.
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UndisclosedUndisclosed2 - 9San Diego, CA
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Gravitate Sports Marketing, a Sports Marketing company, was founded in 2010. The team provides Sports Marketing and Branding.
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UndisclosedUndisclosed2 - 9Detroit, MI
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Based in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
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UndisclosedUndisclosed2 - 9Honolulu, HI
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Quality Consultation Service is a SEO services firm. Their small team is based in Honolulu, Hawaii and focuses on Search Engine Optimization and Web Design. The agency was established in 2020.
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UndisclosedUndisclosed2 - 9Frederick, MD
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Docius Consulting is a small Business Consulting company founded in 2019. Their team provides Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Fayetteville, AR
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Grassfire Digital Marketing, a social media marketing agency, is located in Fayetteville, Arkansas. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9San Marcos, CA
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ELocal Web Solutions is a social media marketing firm. Launched in 2012, the agency is based in San Marcos, California. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Paso Robles, CA
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805 SEO is a SEO company headquartered in Paso Robles, California. The team focuses on Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Denver, CO
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Denver Digital Agency is a SEO services firm. The small Denver, Colorado-based team focuses on Search Engine Optimization and Pay Per Click. The agency was launched in 2015.
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UndisclosedUndisclosed2 - 9Nashville, TN
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Virtual Collective, a small social media marketing firm, is located in Nashville, Tennessee. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Cheyenne, WY
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SEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Washington, DC
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Launched in 2022, TwelveFifth, Inc. DBA Gurulabs, Inc is a small Washington, District of Columbia-based Market Research company. Their services include Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Philadelphia, PA
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Launched in 2014, The Agency Guide is a branding agency. Their team focuses on Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Cambridge, MA
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Established in 2008, Setfive Consulting, LLC, a small software development firm, is in Cambridge, Massachusetts. Their team offers Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Denver, CO
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Launched in 2013, Personable Media is a small Denver, Colorado-based web design agency. Their team specializes in Web Design and Web Development.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Portland, ME
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Guided Marketing Services is a branding agency. Based in Portland, Maine, the agency specializes in Branding and Market Research.
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UndisclosedUndisclosed2 - 9Cheyenne, WY
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DIGIMarketeer360, a SEO agency, is located in Cheyenne, Wyoming. Their services include Search Engine Optimization and Web Development.
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UndisclosedUndisclosed2 - 9Roseville, MN
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The Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Powell, TN
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Founded in 2014, Be Media Savvy, Inc. Is a branding agency. Their team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
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Magic Marketing Agency, an Advertising company, was launched in 2016. The small team offers Advertising and Web Design.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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Core Elevation, Inc. Is a Business Consulting company. Their team is in Atlanta, Georgia. The firm specializes in Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Mt. Juliet, TN
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In Mt. Juliet, Tennessee, KNC Marketing Agency is a small branding company. The team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Huntersville, NC
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ZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Cornelius, NC
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Lift Marketing Consulting is a Fractional CMO Services company. The Cornelius, North Carolina-based team provides Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9New York, NY
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Advertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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UndisclosedUndisclosed2 - 9San Jose, CA
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Demandgen Consultant LLC, a Fractional CMO Services company, is headquartered in San Jose, California. They specialize in Fractional CMO Services and Social Media Marketing and were launched in
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UndisclosedUndisclosed2 - 9Los Angeles, CA
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Simply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Winfield, IL
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Relevant Elephant is a Marketing Strategy company launched in 2014. Headquartered in Winfield, Illinois, the team focuses on Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Canal Fulton, OH
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HourGlass Media, LLC is a branding agency. The small Canal Fulton, Ohio-based team offers Branding and Social Media Marketing. The company was founded in 2007.
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UndisclosedUndisclosed2 - 9Reston, VA
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Broadsun Media, LLC, a small social media marketing agency, is in Reston, Virginia. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Alpharetta, GA
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Verto Advisors is a Marketing Strategy company. They were founded in 2016, and their services include Marketing Strategy and Business Consulting.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
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Established in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Tampa, FL
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TWELVE TABLES is a small branding company. Launched in 2019, the team provides Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Green Brook Township, NJ
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Founded in 2012, Pitlane Strategies LLC is a Marketing Strategy company. The agency provides Marketing Strategy and Blockchain, and is small.
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UndisclosedUndisclosed2 - 9Waltham, MA
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SEO agency Altum Marketing was launched in 2019. The firm offers Search Engine Optimization and Content Marketing.
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UndisclosedUndisclosed2 - 9Ooltewah, TN
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WebWyze, a SEO agency, was launched in 2023. The team focuses on Search Engine Optimization and Pay Per Click and is based in Ooltewah, Tennessee.
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UndisclosedUndisclosed2 - 9West Palm Beach, FL
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Gorilla Digital is a social media marketing company launched in 2023. The company provides Social Media Marketing and Search Engine Optimization, and is small.
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UndisclosedUndisclosed2 - 9Key West, FL
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Headquartered in Key West, Florida, Southernmost Digital is a social media marketing agency. They provide Social Media Marketing and Content Marketing and were launched in 2018.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
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Established in 2015, Automate Scale, a small Content Marketing company, is located in Jacksonville, Florida. Their services include Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Boca Raton, FL
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BBEX Marketing is a small Boca Raton, Florida-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Lakeland, FL
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Good Intents Marketing LLC., a web design company, was launched in 2019. The team specializes in Web Design and Market Research and is headquartered in Lakeland, Florida.
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UndisclosedUndisclosed2 - 9Austin, TX
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Dropkick Ads is a small Austin, Texas-based SEO services firm. The team provides Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Woodbury, MN
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Established in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Mechanicsburg, PA
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JSA Interactive is a small Mechanicsburg, Pennsylvania-based web design company. Their services include Web Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Wake Forest, NC
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Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.3/40.018.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
32.6/40.017.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
60% Sales Outsourcing40% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.