Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Secaucus, NJ
Services provided
Software development company ENS Enterprises Private Limited was founded in 2016. The company specializes in Custom Software Development and E-Commerce Development, and is midsize.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
Global Translation and Interpreter, LLC is a Translation company. Launched in 2006, the team offers Translation and Call Center Services. The firm is located in Minneapolis, Minnesota.
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UndisclosedUndisclosed2 - 9Long Beach, CA
Services provided
TLC Translators is a small Long Beach, California-based Translation company. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Medley, FL
Services provided
Ulltium Consulting is a Medley, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.
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UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
Answering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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UndisclosedUndisclosed2 - 9Basking Ridge, NJ
Services provided
Small Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
Spark Outbound is a Marketing Strategy company. The team provides Marketing Strategy and Sales Outsourcing and is headquartered in Tampa, Florida.
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UndisclosedUndisclosed2 - 9Warr Acres, OK
Services provided
Based in Warr Acres, Oklahoma, Sandler Custom Growth Solutions is a Business Consulting company. They specialize in Business Consulting and Call Center Services and were founded in 2009.
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
Digital Web Geeks, a SEO company, is in Fort Worth, Texas. They specialize in Search Engine Optimization and Web Design and were founded in 2011.
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UndisclosedUndisclosed2 - 9Magee, MS
Services provided
Located in Magee, Mississippi, Wachlook Digital Marketing Agency is a SEO company. They offer Search Engine Optimization and Sales Outsourcing and were established in 2023.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
Established in 2022, Kick Ass Leads is an Email Marketing company. The agency provides Email Marketing and Sales Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9Newburyport, MA
Services provided
Fractional Marketing Solutions is a small Newburyport, Massachusetts-based branding firm. Their services include Branding and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
Screaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed2 - 9Highland Park, IL
Services provided
Metrist Partners is a SEO company. They are located in Highland Park, Illinois and have small team. Their team specializes in Search Engine Optimization and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Covington, LA
Services provided
Advertising company Trackable Lead Generation was launched in 2011. The team offers Advertising and Web Design.
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UndisclosedUndisclosed10 - 49Boulder, CO
Services provided
IT managed services company Data Network Group is headquartered in Boulder, Colorado. Founded in 1997, the team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed10 - 49Jackson, MS
Services provided
Southern Research Group is a Market Research company. The small Jackson, Mississippi-based team specializes in Market Research and Call Center Services. The company was founded in 1985.
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UndisclosedUndisclosed10 - 49McKinney, TX
Services provided
M3 Lead Group is an Other Marketing company. Their small team is headquartered in McKinney, Texas and offers Other Marketing and Customer Service Outsourcing. The firm was established in 2016.
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UndisclosedUndisclosed10 - 49Torrance, CA
Services provided
Established in 2015, Millennials Digital is a social media marketing company. Their team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
Services provided
Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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$1,000+$25 - $49 / hr50 - 249San Marcos, CA
Services provided
IT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Hilliard, OH
Services provided
ContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed50 - 249Conyers, GA
Services provided
Call center company DG Solutions, Inc. Provides Call Center Services and Fulfillment. They were established in 1980.
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UndisclosedUndisclosed50 - 249Grand Forks, ND
Services provided
Digital Data Excellence, a Marketing Strategy company, offers Marketing Strategy and Content Marketing. The agency is in Grand Forks, North Dakota.
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$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Denver, CO
Services provided
Zentrex Solutions LLc is a telephone answering service launched in 2024. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Austin, TX
Services provided
Consero is a Back Office Outsourcing company in Austin, Texas and Boston, Massachusetts. They offer Back Office Outsourcing and Call Center Services and were founded in 2006.
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$5,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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$5,000+$100 - $149 / hr2 - 9St. Louis, MO
Services provided
St Louis SEO for Growth, a call center service, is in St. Louis, Missouri. The team focuses on Call Center Services and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Austin, TX
Services provided
TrachMar, LLC, a small call center company, is located in Austin, Texas. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
Swap Your Auto, a division of Brockport Development, LLC is a phone answering service. Established in 2014, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Holden, MA
Services provided
Email Marketing company Xactlyit specializes in Email Marketing and Event Marketing. They are located in Holden, Massachusetts.
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UndisclosedUndisclosed2 - 9Omaha, NE
Services provided
Founded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Concord, NH
Services provided
Based in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Kailua-Kona, HI
Services provided
Suite Possibilities LLC, a small call center company, is in Kailua-Kona, Hawaii. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9South Burlington, VT
Services provided
Seo Agency Vermont, a small Mobile & App Marketing company, is based in South Burlington, Vermont. The team offers Mobile & App Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Reading, PA
Services provided
BuzFind is a small SEO agency in Reading, Pennsylvania. Their services include Search Engine Optimization and Content Marketing.
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UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
Headquartered in Wilmington, Delaware, SalesEngine, Inc is a data analytics company. Launched in 2016, the team focuses on BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Ankeny, IA
Services provided
Athlure is a SEO services firm established in 2023. Their team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
Founded in 2013, UpShot Solutions LLC is a small Fort Worth, Texas-based SEO services firm. Their team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
Nicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
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$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
See all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
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Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
Founded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
DIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Small Recruiting company LW Research Group, is headquartered in Los Angeles, California. Their services include Recruiting and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Koreaninterpreters.net is a Los Angeles, California-based Translation company. They focus on Translation and Call Center Services and were founded in 2003.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.