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Top Answering Service in India

Ratings Updated: April 1, 2026

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves India

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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This provider is fluent in 2 languages:

English

Spanish

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TECHSPEED INC

4.9 18 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Pune, India

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Data Annotation Services

15% Document Digitization & Management

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

TECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.

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Reviews mention Exceptional performance
The client expressed exceptional satisfaction with TechSpeed LLC's performance, highlighting their efficiency and accuracy in managing a complex data entry project for a large non-profit organization. The client noted that TechSpeed consistently completes the task within a tight six-hour deadline and with minimal errors. Their organization, communication, and commitment to excellence were specifically praised, with the client stating, 'Techspeed is by far the most impressive data entry team I have ever worked with.' Overall, the sentiment reflects strong confidence in TechSpeed's capabilities.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

Overall feedback for TECHSPEED INC's Answering services indicates a strong positive sentiment, with 100% of reviewers noting high effectiveness in project management and customer service. Notable strengths include a high call handling capability (50+ calls daily) and excellent issue resolution on first contact. Clients praised their proactive communication and commitment to quality, with no identified areas for improvement. The partnership was characterized by timely deliveries and responsiveness, leading to high client satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bengaluru, India

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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3 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Pune, India

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

50% Answering services

30% Virtual receptionist

20% Inbound appointment scheduling

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Pune, India

3rd Floor,South Wing,Suma Center, Erandwane
Pune, India 411004
50 - 75

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Hyderabad, India

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Business Consulting

10% Content Moderation Services

Focus Areas

100% Answering services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Hyderabad, India

Unit No 1203 & 1204, South Wing, Survey No. 83/1, 12th Floor, Skyview 20
Hyderabad, India 500032
751 - 1000

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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Market Research +1

10% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.

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Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
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United States (2) Canada (1) India (1)

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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

67% Answering services

33% Inbound appointment scheduling

MattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.

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Reviews mention Efficient
Clients express high satisfaction with MattsenKumar LLC's efficiency in managing customer interactions. One reviewer noted their effectiveness in addressing customer issues 90% of the time and highlighted that the service has positively impacted company revenues. Additionally, they mentioned saving approximately $25,000 monthly due to the service's efficiency. Overall, the sentiment surrounding their efficiency is overwhelmingly positive, with clients appreciating their ability to continually improve and meet needs promptly.

Customer Phone Support for Products Firm

4.0 Nov 2, 2017

Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
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0 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read more
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India (4) United States (1)

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Gurugram, India

430, Udyog Vihar, Phase IV
Gurugram, India 122015
1001 - 2000

+91 124 432 0055

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Invensis Inc

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4

15% Custom Software Development

10% Application Testing

10% Cybersecurity

10% Mobile App Development

Focus Areas

100% Answering services

Invensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.

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Reviews mention Honest
Clients consistently highlight Invensis Inc's honesty and reliability in their service delivery. One reviewer emphasized that the company is 'honest' and provides 'good services', noting their consistent performance in delivering accurate and timely work. The overall sentiment reflects high satisfaction with Invensis's commitment to quality and integrity, with clients expressing confidence in their capabilities and service offerings.

IT Branch Data Entry & Cleansing

4.5 Aug 18, 2017

Something that not all companies do, they are honest. They really do offer good services.
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Industry Experience

Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.
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Advertising & marketing IT Services Hospitality & leisure Legal

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.
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Bengaluru, India

#1321, 3rd Floor Sarakki Extension, 100 Feet Ring Rd Marenahalli, 2nd Phase, J. P. Nagar
Bengaluru, India 560078
76 - 100

+91 80 2659 5899

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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

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Reviews mention Communicative
The feedback regarding Flatworld Solutions highlights their strong communication capabilities. Clients consistently noted their responsiveness and professionalism, with one reviewer specifically mentioning the 'excellent reporting on milestones' and 'constant communication' from the team. Another client emphasized the 'amazing professionalism and follow-through.' Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned in terms of communication.

BI & Big Data Consulting for University

5.0 Sep 7, 2023

They were very responsive and professional. Virtual meetings and email were the primary forms of communication. The level of expertise and the lengths they went to to acquire domain knowledge was impressive.
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Web Dev & Support for Web Services Company

4.0 Dec 6, 2022

The project management and communication were good. They met deadlines and were responsive. We communicated through email and Skype.
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Web Dev for House Management Consultancy

5.0 Nov 30, 2022

Very good communication and follow up. Very good follow up. Flatworld Solutions is a very good company to work with.
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Call Center Services for Spa & Wellness Gift Card Platform

5.0 Nov 29, 2022

Flatworld Solutions’ resources communicate with our customer service management office and are constantly in touch. If we need to escalate any issues, they bring that to our attention.
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Staff Augmentation for Electronics Company

5.0 Nov 18, 2022

Weekly meetings with written status reports and demonstrations of key deliverables. They were always available and accommodating. Their professional approach and communication stand out.
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8 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Veterinary Mgmt. Solutions Firm
5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
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Industry Experience

Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.
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Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer Products

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Bengaluru, India

Corporate Court, #15, Infantry Road
Bengaluru, India 560001
201 - 250

91-80-4269 2727

Bengaluru, India

No.6, Banaswadi Main Road, Dodda Banaswadi,
Bengaluru, India 560043
1001 - 2000

Bengaluru, India

#81, Survey No.11, Indraprastha, Gubbi Cross, Kothanur P.O., Hennur Bagalur Main Road,
Bengaluru, India 560077
1001 - 2000

Bengaluru, India

Corporate Court, #15, Infantry Road
Bengaluru, India 560001
2001 - 5000

Bengaluru, India

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bengaluru, India 560078
1001 - 2000

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Unee Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Hospitality Company
5.0 — Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.
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Bengaluru, India

60, 3rd Main Road, Hanumanthnagar
Bengaluru, India 560050
16 - 20

91.80.26600389

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Octopus Tech Solutions

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

Amritsar, India

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

100% Answering services

Octopus Tech Solutions specializes in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. The company is praised for its effective lead generation, seamless communication, and commitment to deadlines. Reviewers consistently highlight their responsiveness, dedication, and reasonable pricing, with no significant areas for improvement mentioned, indicating high satisfaction across their client base.

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Reviews mention Timely
Overall, clients express a highly positive sentiment regarding the timeliness of Octopus Tech Solutions. One client noted, 'They followed our timeline and delivered results by each deadline,' while another remarked, 'They’ve never faltered on any of their timelines or commitments.' Clients appreciate the punctuality and reliability of the team, emphasizing their consistent delivery and excellent project management. Such feedback highlights Octopus Tech Solutions' commitment to meeting project deadlines effectively.

Outbound Call Services for Logistics Provider Marketplace

5.0 Apr 22, 2019

They followed our timeline and delivered results by each deadline.
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Call Center Outsourcing for an E-Commerce Store

4.5 Apr 15, 2019

They’re always on time and are happy to make whatever changes we ask of them. We haven’t experienced any glitches in our work with them. They’ve never faltered on any of their timelines or commitments.
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4 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Real Estate Company
5.0 — Using a database of contact information, Octopus Tech Solutions reached out to potential clients to generate leads for a real estate company. The team made roughly 500 calls a day for three Read more
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Industry Experience

Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain Agriculture

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.
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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

67% Answering services

33% Virtual receptionist

Call2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.

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Reviews mention Accommodating
Clients consistently praised Call2Customers for their accommodating nature, highlighting their responsiveness to needs and flexibility in adjusting to changes. For instance, one client noted their proactive communication and ability to scale operations effectively. Another emphasized that Call2Customers consistently hit KPIs and timelines while accommodating specific reporting requirements. Overall, the sentiment reflects a strong appreciation for their dedication to client satisfaction and their willingness to adapt to various demands.

Telemarketing Services for Marketing Company

5.0 Mar 19, 2021

Call2Customers provides good service, and they hit their KPIs and timelines. They accommodate our reporting requirements as well. We don’t encounter communication issues since they’re always available.
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Customer Support Services for Personal Care Brand

5.0 Jan 21, 2025

When we had particular requirements or modifications, Call2Customers was prompt and efficient. Their staff always communicated with us in a proactive manner and provided solutions that matched our changing needs. They were adaptable and considerate of our demands, making sure we got the assistance we required to meet our business objectives, whether that involved streamlining call scripts or modifying support hours.
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4 of 5 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read more
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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.
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United States (2) England (2) India (1) Kuwait (1)

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ITCube Solutions Pvt. Ltd.

4.7 8 reviews

$25,000+

$25 - $49 / hr

250 - 999

Pune, India

Services provided

10% Call Center Services

15% Custom Software Development

15% Web Development +7

10% Application Management & Support

10% Application Testing

10% Enterprise App Modernization

10% Mobile App Development

10% Other Application Development

5% HR Outsourcing

5% Recruiting

Focus Areas

100% Answering services

ITCube Solutions Pvt. Ltd. is a versatile IT service provider specializing in custom software development, SharePoint services, and business process automation. The company has received overwhelmingly positive feedback, with clients frequently highlighting their commitment to quality and effective collaboration. Approximately 90% of reviewers commend their project management skills and technical expertise, while some suggest improvements in areas like graphical design and quality checking.

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Reviews mention Unique expertise
Clients express high satisfaction with ITCube Solutions Pvt. Ltd.'s unique expertise in digital transformation. One client highlighted their impressive understanding of industry-specific requirements, noting ITCube's proactive approach in visiting the site to refine coding. Their commitment to client needs and collaborative project management were also praised. However, there is a suggestion for improvement in quality checking processes. Overall, the sentiment reflects confidence in ITCube's capabilities and their effective delivery of tailored solutions.

Web and Mobile Development for General Contracting Company

4.5 Jan 26, 2018

I appreciate the commitment they’ve shown to client requirements. This was our first collaboration with ITCube so it was impressive for them to understand what works in our industry and come up with suggestions. They went on site in order to understand requirements and improve their coding of the product.
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Industry Experience

ITCube Solutions Pvt. Ltd. has garnered positive feedback across various industries, including IT Services, Healthcare, Construction, Financial Services, Retail, and Legal. Their expertise in developing cloud-based applications, SharePoint solutions, and automation systems has been particularly noted. Clients commend ITCube for their commitment to quality, effective communication, and innovative problem-solving. Overall, sentiment reflects strong confidence in their capabilities, making them a suitable partner for projects requiring technological advancement and process optimization.
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Retail IT Services Healthcare Information technology Construction Financial services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with ITCube Solutions Pvt. Ltd.'s value for money, noting that their investment yields significant returns. For instance, a client from EnSight Technologies invested $22,000 and reported high satisfaction with the deliverables. Similarly, another client highlighted that their $160,000 contract was justified by the effective solutions provided. Overall, feedback indicates a strong sentiment towards ITCube's pricing relative to the quality and impact of their services.
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United States (3) Germany (1) India (1) Italy (1) Qatar (1) United Arab Emirates (1)

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Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

10% Answering services

80% Virtual receptionist

10% Inbound appointment scheduling

Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights a strong performance by Tasks Expert- A Virtual Assistant Company, particularly in backend documentation and executive support. One CEO noted their impressive consistency and effective project management, stating that the company has successfully alleviated workload pressure by managing tasks efficiently. Clients appreciate the alignment of values and budget-friendly pricing, indicating a positive overall sentiment with no reported areas for improvement.
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Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
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Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
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United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

45% Answering services

40% Inbound appointment scheduling

15% Virtual receptionist

Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

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Reviews mention Easy to reach
Clients have consistently praised Tech Fi Technologies for their accessibility and responsiveness. One client noted, 'You can reach the actual players and get everything done right away,' highlighting the ease of communication with the team. Overall, the sentiment reflects a strong appreciation for the company's commitment to being easily reachable, contributing to their high-quality service delivery.

Web Design & Management for Dental Corporation

5.0 Apr 29, 2020

The quality of work Tech Fi does is above and beyond. You can reach the actual players and get everything done right away. Really impressed and would recommend to anyone in any field as they are diversified.
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Industry Experience

Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.
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India (5) United States (3)

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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

65% Answering services

25% Virtual receptionist

10% Inbound appointment scheduling

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

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SteppingEdge

4.9 10 reviews

$1,000+

$25 - $49 / hr

50 - 249

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Focus Areas

55% Answering services

25% Inbound appointment scheduling

20% Virtual receptionist

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

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Industry Experience

Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.
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Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
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More responsive than most other service providers

SteppingEdge is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (1) India (1) Oman (1)

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(we)Vcare Customers

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% Answering services

(we)Vcare Customers specializes in Contact Center Services, offering comprehensive 24/7 customer support, including Customer Support Services, Inbound Call Center, and Customer Care Services. Their reviews highlight a 100% positive feedback rate, praising their seamless workflow integration, proactive communication, and exceptional customer service, which significantly improved customer satisfaction and retention.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services & Customer Support for Software Dev Co
5.0 — (we)Vcare Customers provided 24/7 customer support for a software development company. The team managed technical and non-technical inquiries and assisted with customer onboarding and issue Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently praise (we)Vcare Customers for their competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' provided. Both reviews emphasize the company's ability to deliver high-quality customer support while maintaining affordability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment is highly positive regarding the cost-effectiveness of their services.
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France (1) Netherlands (1)

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Technosys IT Management Pvt. Ltd.

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Patna, India

Services provided

10% Call Center Services

20% Demand Generation Marketing

20% Sales Outsourcing +6

10% Customer Service Outsourcing

10% Email Marketing

10% Recruiting

10% Recruitment Process Outsourcing

5% Back Office Outsourcing

5% IT Staff Augmentation

Focus Areas

100% Answering services

Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Healthcare Company
5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
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Industry Experience

Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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More responsive than most other service providers

Technosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cosmic Sounds - Dubbing Voice Over Company

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

New Delhi, India

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Transcription +1

20% Translation

Focus Areas

100% Answering services

Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

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Industry Experience

Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
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VRtelemarketers

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

60% Call Center Services

40% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

VRtelemarketers is a specialized provider of telemarketing services, offering comprehensive contact center services including inbound and outbound call handling, customer support, and telephonic support. Their reviews reveal a consistent theme of exceptional customer service and responsiveness, with 100% positive feedback highlighting their ability to enhance client satisfaction, streamline operations, and adapt to specific industry needs.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Company
5.0 — VRtelemarketers provided call center services for a financial services company. The team handled inbound and outbound calls, addressed inquiries, and resolved issues. They also focused on lead Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight VRtelemarketers' competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' and another emphasized that the pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service, with clients reporting enhanced efficiency and measurable outcomes that justified the costs incurred.
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Luxembourg (1) United Arab Emirates (1)

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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Noida, India

Services provided

19% Call Center Services

68% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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Noida, India

A72 Sector 2
Noida, India 201301
401 - 500

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PeopleTree Knowledge Services

4.9 6 reviews

$5,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2

20% IT Staff Augmentation

20% Web Development

Focus Areas

100% Answering services

PeopleTree Knowledge Services is a versatile IT services company specializing in web and mobile application development, database optimization, cloud migration, and back-office and customer support. Their clients consistently report positive experiences, praising their professionalism and efficiency, with 100% positive feedback highlighting their problem-solving skills, commitment to deadlines, and customer service.

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Reviews mention Reasonable pricing
Clients have consistently praised PeopleTree Knowledge Services for their reasonable pricing, often highlighting it as a key factor in their decision to engage the company. One client noted their 'problem-solving attitude' alongside their pricing, emphasizing that their costs were competitive compared to other vendors. Overall, sentiment around pricing is positive, with clients appreciating the value received relative to the investment made.

Website & Mobile App Dev for Full-Service Marketing Company

5.0 Jan 27, 2023

One of the most impressive aspects of PeopleTree Knowledge Services is their problem-solving attitude and pricing. This combination makes them a compelling option for projects where cost-effectiveness is a priority.
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Industry Experience

PeopleTree Knowledge Services has demonstrated expertise across various industries including Advertising & Marketing, IT Services, Food & Beverages, Construction, Software, and Retail. Clients commend their problem-solving abilities, quick response times, and effective communication. Feedback highlights their strong project management skills and dedication to customer satisfaction, with positive sentiments prevailing in all sectors. Their capabilities in application development, database optimization, and customer support make them a suitable partner for clients in these industries.
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Advertising & marketing IT Services Food & Beverages Construction Software Retail

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United States (4) India (2)

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Ahmedabad, India

1004 Sujoyan Building Hotel President Lane, Off CG Road Navrangpura
Ahmedabad, India 380009
21 - 30

Ahmedabad, India

1004 Suyojan Building, Hotel President Lane, Off CG Road Navrangpura
Ahmedabad, India 380009
21 - 30

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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

TravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.

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Reviews mention Great project management
Clients have consistently praised TravelsBpo for their exceptional project management skills. One client noted their professionalism and timely delivery, stating, 'They’re good at project management and handle everything professionally.' Another highlighted their strong communication and friendly staff, emphasizing that TravelsBpo treats clients with care, saying, 'They treat us like we’re their own company.' Overall, the sentiment reflects a high level of satisfaction with TravelsBpo's project management capabilities.

Back-Office Outsourcing for Recruiting Company

5.0 Dec 27, 2024

TravelsBpo’s project management was exceptional. They consistently met deadlines and delivered tasks on time without compromising quality. Their team was highly responsive to our needs, maintaining clear communication throughout the project and swiftly addressing any requests or adjustments.
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Customer Support Services for Travel Solutions Company

5.0 Jan 20, 2025

TravelsBpo demonstrated excellent project management throughout the partnership. They maintained clear and consistent communication, ensuring we were always informed about progress and updates. Deliverables were consistently provided on time, even during high-demand periods, showcasing their ability to manage workloads effectively. Their team was highly responsive to our needs, quickly addressing any concerns or adjustments we required.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
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Industry Experience

TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketing

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Canada (1) India (1) Italy (1) England (1)

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Multilingual Call Centers

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

New Delhi, India

Services provided

60% Call Center Services

40% Translation

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Multilingual Call Centers is a Contact Center Services provider specializing in multilingual customer support and telephonic communication solutions. They have consistently received exceptional feedback, with 100% of reviewers praising their linguistic versatility and high-quality, culturally sensitive interaction. Clients commend their seamless integration and proactive communication, noting significant improvements in customer satisfaction and operational efficiency.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Advertising Agency
5.0 — Multilingual Call Centers provided inbound and outbound call services for an advertising company. The team handled multilingual customer inquiries, resolved issues, and conducted outreach Read more
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Industry Experience

Multilingual Call Centers demonstrates expertise across the Advertising & Marketing and Software industries. Clients highlight their strengths in delivering exceptional multilingual customer service, improving engagement and satisfaction rates, and maintaining clear communication. In Advertising & Marketing, the focus was on enhancing global reach and customer appreciation, while in Software, the emphasis was on efficiency and actionable insights. Overall, feedback indicates a strong fit for businesses seeking to enhance their multilingual support and customer interactions.
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Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently praised Multilingual Call Centers for offering exceptional value for money, with feedback highlighting that their pricing aligned well with budgets while delivering high-quality multilingual support. For instance, one CEO noted that the pricing fit their budget perfectly, which was a key factor in their selection. Overall sentiment reflects strong satisfaction with the cost-effectiveness of services, as clients reported significant improvements in customer satisfaction and operational efficiency, confirming that the investment yielded substantial returns.
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Denmark (1) France (1)

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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1

10% AR/VR Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Communicative
Captico Consultancy has received positive feedback regarding their communicative approach. Clients highlighted their 'excellent project management' and 'clear communication on timescales,' indicating a strong commitment to transparency. The team was noted for being approachable and responsive, fostering a collaborative environment. One client emphasized their anticipation of a long-term partnership, reflecting satisfaction with the communication style and overall engagement.

Platform Cost & Design Scoping for Recruitment Company

5.0 Mar 10, 2023

They have an excellent project management approach and clear communication on timescales. The primary forms of communication with Captico Consultancy were Virtual Meeting, Email, and Messaging App. This indicates a structured and accessible communication strategy.
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Industry Experience

Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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RFS Business Solutions Pvt Ltd

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

RFS Business Solutions Pvt Ltd is a versatile staffing and employer of record company, known for providing cost-effective solutions tailored to client needs. Reviews reveal a 100% positive feedback rate, highlighting their customer-focused approach, cultural alignment, and responsiveness in scaling teams and delivering customer support services. Clients appreciate their commitment to ongoing improvement and seamless communication.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards RFS Business Solutions Pvt Ltd, highlighting their responsiveness and customer-focused approach. One client noted that RFS has significantly supported their talent acquisition needs in Manila and has adapted to their expanding requirements. Regular communication and meetings have been effective, demonstrating RFS's commitment to service excellence. Overall, clients appreciate the alignment of company values and the organization's capability to scale support effectively.

Back Office Outsourcing for Space Company

5.0 Nov 26, 2024

RFS is a customer-focused organization, and we feel well supported by all their team members. RFS is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. Finding talent in all locations can be challenging, and RFS has helped us find the resources we needed. We've expanded the original scope with the support of RFS and the talent available in Manila.
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Industry Experience

RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
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Australia (1) Norway (1)

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Staybright Design Private Limited

5.0 10 reviews

Undisclosed

< $25 / hr

10 - 49

Kolkata, India

Services provided

40% Call Center Services

30% Search Engine Optimization

10% Back Office Outsourcing +2

10% Content Writing Services

10% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Precision Parts Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and Read more
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Industry Experience

Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate Manufacturing

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England (2) France (1) Switzerland (1)

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Athena BPO

3.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Athena BPO specializes in Contact Center Services, offering efficient Customer Support Services and Call Handling. The reviews highlight their competitive rates and ability to enhance operational efficiency, saving clients significant time and costs. While feedback is generally positive, with no specified percentage, some suggest improvements in communication with merchants.

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Industry Experience

Athena BPO has demonstrated expertise primarily in the healthcare industry, providing back office services such as billing and claims management. Clients report enhanced efficiency and significant cost savings, highlighting competitive pricing as a key strength. Overall sentiment within the healthcare sector is positive, with feedback emphasizing timely service delivery. However, there is room for improvement in client communication. Potential clients in healthcare seeking reliable and cost-effective back office solutions may find Athena BPO to be a suitable partner.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Athena BPO express positive sentiments regarding the company's competitive pricing and overall value for money. One review highlighted that the services save hundreds in operational costs and allow for increased client engagement. Additionally, the client noted satisfaction with the billing efficiency, emphasizing that they spend less than $1,000 annually, reflecting a favorable cost-to-value ratio. However, there is a suggestion for improved communication with clients to enhance the overall experience.
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Bewage Technologies

5.0 7 reviews

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

15% Call Center Services

50% Back Office Outsourcing

25% Social Media Marketing +1

10% Customer Service Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

Bewage Technologies is a customer support outsourcing company, providing end-to-end service solutions, including live chat, phone, and email support. Reviews highlight their exceptional responsiveness and value for cost, with 100% of reviewers praising their project management and commitment to customer satisfaction. Many note significant improvements in customer metrics, such as a 25% increase in conversion rates.

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Reviews mention Dedicated
Clients consistently highlight Bewage Technologies' dedication to exceptional customer support and responsiveness. One client noted their 'outstanding management and internal support,' emphasizing the company's commitment to client needs and their effective execution of tasks. Another client praised the team's 'commitment to us the customer,' reflecting a strong sentiment of appreciation for the company's dedication. Overall, the feedback indicates a highly positive sentiment regarding the company's dedication to delivering quality service.

Customer Service Outsourcing for Consumer Retail Company

5.0 May 2, 2025

Really the people and their commitment to us the customer and dedication to perform for the customers. Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. Something we as a small company could not afford.
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Industry Experience

Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology Consulting

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
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Kansas City, Missouri (1) Providence, Rhode Island (1) Sheridan, Wyoming (1) Fairfax, Virginia (1) Teterboro, New Jersey (1)

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Intrust Global

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

Intrust Global is a company specializing in Contact Center Services and Customer Support Services. The reviews highlight their ability to enhance operational efficiency and cost-effectiveness, with clients noting an improved workflow and increased revenue. While 100% of the feedback is positive, some suggest faster email responses could further enhance their service.

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Reviews mention Understands their clients' needs
Clients consistently commend Intrust Global for their deep understanding of client needs, noting their expertise in handling complex tasks efficiently. One client highlighted that their skilled team not only saves time—up to 100 hours monthly—but also alleviates burdens from internal staff. Feedback emphasizes their innovative and knowledgeable approach, reinforcing the sentiment that Intrust Global is adept at aligning their services with client objectives, despite some concerns over pricing.

Financial, IT, and Client Services for Education Organization

4.5 Nov 2, 2017

They are knowledgeable, smart, innovative, and understanding hard workers.
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Industry Experience

Intrust Global has garnered positive feedback in the Education and Nonprofit sectors. Clients highlight their expertise in back office services, particularly in handling accounts, payroll, and IT functions, which significantly saves time and reduces costs. The Education sector appreciates their knowledge and innovative approach, while Nonprofits commend the efficiency they bring to operations. Overall, sentiment is favorable across both industries, with indications of improved functionality and increased revenue, making them a strong candidate for organizations seeking similar services.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intrust Global's services as valuable, citing significant time and cost savings. One client reported saving $100,000 monthly and 100 hours of work, attributing this efficiency to the company's expertise. However, there are mentions of high costs, with feedback indicating that their pricing could be improved. Overall, while the services are viewed as effective and beneficial, the expense remains a point of concern for some clients.
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VoPro

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Jalandhar, India

Services provided

15% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +4

15% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Social Media Marketing

Focus Areas

40% Answering services

45% Inbound appointment scheduling

15% Virtual receptionist

VoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Support for Mailing Systems Provider
5.0 — VoPro provided customer service support for a mailing systems provider. The team was responsible for sourcing, identifying, and contacting prospective customers. Read more
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What Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
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More responsive than most other service providers

VoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Shared Consulting, LLC

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Lucknow, India

Services provided

10% Call Center Services

25% Accounting

20% HR Outsourcing +7

10% Back Office Outsourcing

10% IT Managed Services

5% Commercial Financing

5% Content Moderation Services

5% Customer Service Outsourcing

5% Financial Advising & Planning

5% Staffing

Focus Areas

35% Answering services

55% Inbound appointment scheduling

10% Virtual receptionist

Shared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.

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Industry Experience

Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.
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Business services Software Information technology Gaming Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.
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United States (3) England (3)

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Lucknow, India

1 Vidhan Sabha Marg
Lucknow, India 226001
76 - 100

+1-206-294-9750

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Datum Decipher Analytics

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Udaipur, India

Services provided

10% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +6

15% Web Design

10% Sales Outsourcing

10% Search Engine Optimization

5% Business Consulting

5% Content Marketing

5% Social Media Marketing

Focus Areas

36% Answering services

54% Inbound appointment scheduling

10% Virtual receptionist

Datum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.

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Industry Experience

Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.
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Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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Cerebra LPO

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Bengaluru, India

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

Cerebra LPO is a highly regarded company providing Call Center Services, including Customer Support and Telephonic Support. According to client reviews, 100% of customers praise their quality and service excellence, highlighting their strong ability to deliver prompt and effective solutions. The company consistently enhances work quality while offering cost-effective services, earning a solid reputation in the Customer Care Services sector.

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Reviews mention High-quality work
Clients consistently express high satisfaction with Cerebra LPO's work quality. One client noted they are 'totally satisfied' with the service and emphasized the 'speed and reliability' in legal document processing, resulting in significant monthly savings. Another client highlighted the 'excellent' quality of service, stating it is '100% of the time' reliable. Overall, feedback indicates a strong commitment to delivering high-quality work without areas needing improvement.

Legal Document Processing for Telecom Firm

4.5 Aug 18, 2017

Is an excellent way to work with this company, they offer a quality service 100% of time. The ability to develop their knowledge is strong.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Document Processing for Telecom Firm
4.5 — Read more
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Industry Experience

Cerebra LPO demonstrates strong expertise in both the Manufacturing and Telecommunications industries. Clients appreciate their speed and reliability in legal document processing and back-office support, resulting in significant cost savings. Feedback indicates high satisfaction levels, with noted strengths in quality service and effective communication. Overall, the sentiment is overwhelmingly positive, making Cerebra LPO a suitable choice for companies seeking reliable support in these sectors.
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Manufacturing Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally express high satisfaction with Cerebra LPO's cost-effectiveness, noting that the services provided are affordable and deliver significant savings. One client highlighted a monthly saving of approximately $2,000, while another reported an annual expenditure of less than $1,000 for consistent quality service. Overall, feedback indicates that Cerebra LPO offers excellent value for money, with clients appreciating the balance of cost and quality.
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Covent Informatics

5.0 3 reviews

$10,000+

$50 - $99 / hr

10 - 49

Hyderabad, India

Services provided

10% Call Center Services

10% Corporate Training & Coaching

10% Custom Software Development +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

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Industry Experience

Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.
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Cimmons Integrated Services Private Limited

Not yet reviewed

$5,000+

$50 - $99 / hr

250 - 999

Bengaluru, India

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

70% Answering services

20% Inbound appointment scheduling

10% Virtual receptionist

Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ahmedabad, India

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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Ahmedabad, India

1A, Wall Street-2, Near Gujarat College
Ahmedabad, India 380006
401 - 500

91.79.2656.9828

Ahmedabad, India

3rd Floor, Tej Enclave, Above Emerald Honda, Nr. Gandhigram Railway Station
Ahmedabad, India 380009
401 - 500

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Exactus

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Transcription +1

25% Translation

Focus Areas

100% Answering services

Exactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.

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Industry Experience

Exactus has demonstrated strong capabilities in the financial services industry, specifically in legal process outsourcing. Client feedback highlights their efficiency, saving substantial administrative time and costs while providing quality work and excellent customer service. Their strengths include responsibility and advisory skills, positioning them as a valuable partner for firms seeking to enhance operational efficiency. Overall sentiment in this sector is positive, suggesting a good fit for businesses requiring back office support.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Exactus's pricing structure, noting that their monthly billing aligns well with the value received. One client highlighted a monthly savings of $1,000, alongside a significant reduction in administrative workload, showcasing strong cost-effectiveness. Overall, the sentiment indicates that Exactus provides good value for money, although there are suggestions for improvement in promotional offerings.
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Noida Exim

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

100% Answering services

Noida Exim Noida Exim offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews consistently highlight the company's effective workflow, reliable support team, and successful resolution of customer queries, indicating a strong potential fit for businesses seeking efficient call center solutions.

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Aabasoft

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Kakkanad, India

Services provided

30% Call Center Services

15% Cloud Consulting & SI

10% Custom Software Development +5

10% Digital Strategy

10% E-Commerce Development

10% ERP Consulting and SI

10% IT Managed Services

5% IT Staff Augmentation

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Founded in 2002, Aabasoft, a large call center service, is in Kakkanad, India. Their team offers Call Center Services and cloud consulting & SI.
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AscentBPO

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

40% Call Center Services

20% Back Office Outsourcing

15% Business Consulting +2

15% Search Engine Optimization

10% Customer Service Outsourcing

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

AscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.
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$2,000 Best for companies who wanttostart with 4-5 seats $5,200 Best for companies with 24*7 support $11,000 Best for the companies who wants bigger teams.

Blended Support for the Operation Processes
Providing blended support including the inbound calling support, outbound calling support, data entry, ticket creation and closing, email support, chat support at a single place.
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ISPL Support Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Chennai, India

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

Focus Areas

70% Answering services

25% Inbound appointment scheduling

5% Virtual receptionist

Launched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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HRH Next Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1

10% Digital Strategy

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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CogentHub Pvt. Ltd.

Not yet reviewed

$75,000+

$50 - $99 / hr

250 - 999

Kolkata, India

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

100% Answering services

CogentHub Pvt. Ltd. Is a phone answering service located in Kolkata, India. They specialize in Call Center Services and Customer Service Outsourcing and were established in 2016.
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Voip Office

Not yet reviewed

$100,000+

< $25 / hr

250 - 999

Gafoornagar, India

Services provided

20% Call Center Services

11% Business Consulting

10% Application Management & Support +8

10% Event Marketing

10% IT Strategy Consulting

10% Other Marketing

10% Public Relations

7% Media Planning & Buying

5% Direct Marketing

5% IT Managed Services

2% Market Research

Focus Areas

100% Answering services

Phone answering service Voip Office is headquartered in Gafoornagar, India. They provide Call Center Services and Business Consulting and were founded in 2010.
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EOSGlobe

Not yet reviewed

$1,000+

Undisclosed

10,000+

Thane, India

Services provided

35% Call Center Services

30% Business Consulting

20% Robotics Process Automation +2

10% Financial Consulting

5% Back Office Outsourcing

Focus Areas

45% Answering services

40% Inbound appointment scheduling

15% Virtual receptionist

EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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Ozonetel Communications

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Hyderabad, India

Services provided

48% Call Center Services

20% CRM Consulting and SI

20% Unified Communications Consulting & SI +1

12% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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Hyderabad, India

6-3-1090/B, 1st Floor, Mayank Towers Raj Bhavan Road, Somajiguda
Hyderabad, India 500082
151 - 200

+91 40 3095 2020

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Cavalry Info Pvt Ltd(CIPL)

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Hyderabad, India

Services provided

75% Call Center Services

25% Back Office Outsourcing

Focus Areas

100% Answering services

Cavalry Info Pvt Ltd(CIPL) is a midsize answering service company established in 2016. Their services include Call Center Services and Back Office Outsourcing.
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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Mumbai, India

New Link Road, Malad West, Paradigm B, 5th Floor, Mindspace
Mumbai, India 400064
1001 - 2000

+91 22 66660888

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