Top Answering Service in India
15 Leaders 15 Contenders
206 Companies
List of the Top India Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Serves IndiaServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Attentive
Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their attentiveness. One client noted that the team was 'extremely attentive and very helpful,' providing great advice and diligently addressing initial issues. The ability to easily update scripts further exemplifies their responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting their commitment to customer service and effective communication.-
Answering Services for Property Rental Company
4.0 May 17, 2017No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)Was this helpful?
UndisclosedUndisclosed250 - 999Serves IndiaServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Trustworthy
Clients express a strong sense of trust in AnswerFirst, noting their reliability and quality of work. One client highlighted the comfort and guarantee of their security services, stating, 'I can trust them.' Additionally, they mentioned significant cost savings, estimating thousands of dollars saved monthly. Overall, the sentiment towards AnswerFirst is positive, with an emphasis on their trustworthy nature and effective team.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017Their security services are comfortable, guaranteed, and recommended. They provide good quality, are a good team, and I can trust them.
Read Full Review
Was this helpful?
Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
View projects from:
Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
-
-
$5,000+$25 - $49 / hr50 - 249Kochi, India
Services provided
10% Call Center Services20% CRM Consulting and SI20% Custom Software Development +420% ERP Consulting and SI10% AI Development10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSoftware development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
Read moreSee All Locations (2)Kochi, India
Office No. 9A-6, 9th floor, Wing A, Jyothirmaya building, Infopark Kochi- Phase 2
Kochi, India 68230341 - 49
04842928337
Was this helpful?
-
UndisclosedUndisclosedFreelancerSahibzada Ajit Singh Nagar, India
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLocated in Sahibzada Ajit Singh Nagar, India, Rapid RCM Solutions is a call center company and Back Office Outsourcing company. Their services include Call Center Services and Back Office
Read more -
UndisclosedUndisclosed2 - 9Thane, India
Services provided
50% Call Center Services50% SMS MarketingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistLaunched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.
Read more -
$1,000+< $25 / hr2 - 9Kolkata, India
Services provided
10% Call Center Services40% Web Design15% Pay Per Click +410% Logo10% Low/No Code Development10% Staffing5% Search Engine OptimizationFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistWeb design agency Webzive specializes in Web Design and Pay Per Click. They are located in Kolkata, India.
Read more -
$100,000+Undisclosed1,000 - 9,999Noida, India
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +15% Back Office OutsourcingFocus Areas
80% Answering services20% Virtual receptionistAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Noida, India
8th floor, Majestic Signia, A-27A, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh
Noida, India 20130976 - 100
+1 267 530-6849
Was this helpful?
-
UndisclosedUndisclosed10,000+Gurugram, India
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Gurugram, India
SP Infocity, Ground Floor, Plot No 243, Phase - 1, Udyog Vihar, Gurugram, Haryana 122001
Gurugram, India 1220012001 - 5000
+91 124 431 4150
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 India Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
28.1/40.014/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
27.9/40.016.4/20 Reviews7.2/10 Clients & Experience4.4/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
27.7/40.015.2/20 Reviews8/10 Clients & Experience4.5/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
26.7/40.016.2/20 Reviews6.8/10 Clients & Experience3.7/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
27.5/40.015.8/20 Reviews7.5/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
25.5/40.015/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services67% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
27.4/40.015.6/20 Reviews7.4/10 Clients & Experience4.4/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr250 - 999Bengaluru, India
Ability to deliver
26/40.020/20 Reviews1.8/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$25,000+$25 - $49 / hr250 - 999Pune, India
Ability to deliver
27.4/40.015.2/20 Reviews8.1/10 Clients & Experience4.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
30/40.018.2/20 Reviews7.8/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services10% Answering services75% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
25.8/40.016.2/20 Reviews6.2/10 Clients & Experience3.4/10 Market PresenceService focus
45% Call Center Services45% Answering services55% Other -
$1,000+< $25 / hr50 - 249Pune, India
Ability to deliver
27.6/40.017.4/20 Reviews6.1/10 Clients & Experience4.1/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
$1,000+< $25 / hr50 - 249Pune, India
Ability to deliver
26.2/40.016.8/20 Reviews5.9/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+$50 - $99 / hr10 - 49New Delhi, India
Ability to deliver
20.1/40.014.6/20 Reviews1.8/10 Clients & Experience3.7/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$5,000+< $25 / hr50 - 249Patna, India
Ability to deliver
22.3/40.016.2/20 Reviews1.9/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
19.9/40.016.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$1,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
21.9/40.016.8/20 Reviews2.1/10 Clients & Experience3/10 Market PresenceService focus
70% Call Center Services25% Answering services30% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
24.9/40.018.2/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$10,000+< $25 / hr250 - 999Noida, India
Ability to deliver
18.9/40.014.8/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
19% Call Center Services60% Answering services81% Other -
$5,000+< $25 / hr50 - 249Ahmedabad, India
Ability to deliver
19.5/40.015.8/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr10 - 49Kolkata, India
Ability to deliver
21.8/40.016.6/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
40% Call Center Services40% Answering services60% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
20.2/40.015.6/20 Reviews0.9/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr10 - 49New Delhi, India
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
21.5/40.016.2/20 Reviews1.9/10 Clients & Experience3.4/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr250 - 999Chennai, India
Ability to deliver
16.6/40.016.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
13.7/40.09.8/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
16.1/40.012.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed50 - 249Jalandhar, India
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
15% Call Center Services40% Answering services85% Other
Latest Answering Services Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.