Top Outbound Call Centers
4,709 Companies
List of the Top Outbound Call Center Services
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UndisclosedUndisclosed2 - 9
Services provided
40% Sales Outsourcing10% Branding10% Content Marketing +4 services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignThe SEO Bull is a Sales Outsourcing company. Founded in 2025, the firm is located in New Delhi, India. Their services include Sales Outsourcing and Branding.
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UndisclosedUndisclosed2 - 9
Services provided
20% Account-Based Marketing20% Call Center Services20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingMultiplyOutreach is an Email Marketing company. Based in Berlin, Germany, the agency was founded in 2024. Their services include Email Marketing and Call Center Services.
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$25,000+< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Sales OutsourcingLaunched in 2025, CBM GROUPS is a small Jamshedpur, India-based phone answering service. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Compliance Consulting20% Sales OutsourcingNexora Precision Solutions is a Business Consulting company. They focus on Business Consulting and Call Center Services and are in Gainesville, Virginia.
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UndisclosedUndisclosed2 - 9
Services provided
20% Business Consulting20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingNovasource BPO is a Business Consulting company in Islamabad, Pakistan. The team focuses on Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
30% Sales Outsourcing10% Back Office Outsourcing10% CRM Consulting and SI +5 services10% Call Center Services10% Cloud Consulting & SI10% Logo10% UX/UI Design10% Web DesignBattaron (PK), a Sales Outsourcing company, is located in Islamabad, Pakistan. The team offers Sales Outsourcing and Web Design.
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UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Services provided
40% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service20% Search Engine OptimizationEternaScale is a small Sales Outsourcing company. Founded in 2025, the team focuses on Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Email Marketing +2 services20% Sales Outsourcing20% Social Media MarketingLaunched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Insurance Services & Brokers +3 services20% Other IT Consulting and SI10% Call Center Services10% Customer Service OutsourcingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$5,000+$25 - $49 / hr250 - 999Saint John, Canada
Services provided
11% IT Managed Services9% UX/UI Design8% API Development +9 services8% Application Management & Support8% Back Office Outsourcing8% Call Center Services8% Cloud Consulting & SI8% Customer Service Outsourcing8% Cybersecurity8% IT Staff Augmentation8% IT Strategy Consulting8% Unified Communications Consulting & SIInnovatia Technical Services Inc. Is a Saint John, Canada-based IT managed services company. Established in 2009, the team offers IT managed services and UX/UI Design.
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Undisclosed< $25 / hr10 - 49
Services provided
55% Back Office Outsourcing25% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingFounded in 2008, Pam's VAS is a small Levittown, Pennsylvania-based Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$25,000+< $25 / hr10 - 49
Services provided
20% Call Center Services15% Web Development10% AI Development +6 services10% Custom Software Development10% Customer Service Outsourcing10% IT Staff Augmentation10% Low/No Code Development10% UX/UI Design5% Robotics Process AutomationCODE STEW is a call center company launched in 2022. The team offers Call Center Services and Web Development and is headquartered in Zirakpur, India.
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$5,000+$50 - $99 / hr10 - 49Portsmouth, England
Services provided
25% Direct Marketing20% Event Marketing20% Marketing Strategy +3 services15% Market Research10% Call Center Services10% Sales Outsourcing4Marketing is a Direct Marketing company launched in 2011. The team offers Direct Marketing and Marketing Strategy.
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$10,000+$150 - $199 / hr10 - 49Bogangar, Australia
Services provided
20% Advertising20% Ecommerce Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingFounded in 2019, Gravitate Digital is a small Bogangar, Australia-based Advertising company. Their team offers Advertising and Social Media Marketing.
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$25,000+< $25 / hr10 - 49Kolkata, India
Services provided
20% Call Center Services20% E-Commerce Development20% Mobile App Development +3 services20% Web Development10% Low/No Code Development10% Web DesignLaunched in 2022, 3Rare Dynamics is a small web design agency in Kolkata, India. Their team specializes in Web Design and Web Development.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
Services provided
20% Branding20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
20% Digital Strategy20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentExotto Private Limited is a small Digital Strategy company launched in 2020. Their team provides Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Omaha, NE
Services provided
60% Business Consulting20% CRM Consulting and SI20% Sales OutsourcingPeer Sales Agency is a Business Consulting company. They are headquartered in Omaha, Nebraska. Their team offers Business Consulting and CRM consulting and SI.
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$1,000+$100 - $149 / hr10 - 49
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentIn Doylestown, Pennsylvania, Elevated Audience is a small SEO company. The team provides Search Engine Optimization and Pay Per Click.
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$5,000+$200 - $300 / hr10 - 49London, England
Services provided
20% Application Management & Support20% Event Marketing20% Public Relations +2 services20% Sales Outsourcing20% Search Engine OptimizationGray Matters, a public relations firm, specialize in Public Relations and Event Marketing. They were founded in 2018.
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UndisclosedUndisclosed10 - 49Pune, India
Services provided
20% Content Marketing20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationDemand Fluence is a Content Marketing company. Launched in 2007, the firm focuses on Content Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49Richmond Hill, Canada
Services provided
20% Accounting20% Call Center Services20% Conversion Optimization +2 services20% Cybersecurity20% IT Managed ServicesConversion Optimization company IT Solutions Canada specializes in Conversion Optimization and Cybersecurity. They are in Richmond Hill, Canada.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMedia mena is a social media marketing agency. The team is located in Dubai, United Arab Emirates, and their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Lakewood Ranch, FL
Services provided
20% Customer Service Outsourcing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Search Engine Optimization99 Calls, a SEO services firm, was established in 2010. They offers Search Engine Optimization and Pay Per Click.
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$5,000+$50 - $99 / hr10 - 49Ahmedabad, India
Services provided
20% Branding20% Conversion Optimization20% Ecommerce Marketing +2 services20% Sales Outsourcing20% Social Media MarketingBased in Ahmedabad, India, Ohh My Brand is a branding agency. Their services include Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
20% Branding20% E-Commerce Development20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentLean Hippo Marketers is a branding agency. The Gurugram, India-based company offers Branding and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
Services provided
30% CRM Consulting and SI30% Marketing Strategy20% Business Consulting +1 service20% Sales OutsourcingSmall Marketing Strategy company B-Linked Marketing, is located in Manchester, England. Their services include Marketing Strategy and CRM consulting and SI.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.Was this helpful?
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UndisclosedUndisclosed10 - 49Portsmouth, NH
Services provided
40% Sales Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 1 projectsUnion Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.
Industry Experience
Union Resolute has received mixed feedback primarily from the consulting industry. Clients noted challenges with lead generation, highlighting poor communication and disorganized onboarding processes. While their use of technology like Hubspot was mentioned, the overall sentiment indicates a lack of satisfactory ROI and limited success in delivering quality leads. Potential clients in consulting may need to consider these aspects when assessing Union Resolute's fit for similar projects.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients' feedback on Union Resolute highlights concerns regarding overall cost and value for money. One review noted a 'terrible ROI,' as only two leads were generated over six months, raising doubts about the effectiveness of their services. Additionally, the onboarding process was described as disorganized, further diminishing perceived value. Overall, clients expressed dissatisfaction with the returns relative to costs, suggesting a need for improved performance and customer engagement.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
29% Call Center Services28% Customer Service Outsourcing18% Back Office Outsourcing +4 services10% Sales Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)5% HR ConsultingVirtual Ninja is an answering service company. They were founded in 2019, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
40% Business Consulting10% Back Office Outsourcing10% Call Center Services +4 services10% Custom Software Development10% Customer Service Outsourcing10% IT Managed Services10% Web DevelopmentLiveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Undisclosed< $25 / hr50 - 249Lahore, Pakistan
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Sales OutsourcingFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Carlow, Ireland
Services provided
20% Application Testing20% Blockchain20% Content Writing Services +2 services20% Sales Outsourcing20% Search Engine OptimizationThe Social Network is a SEO services firm. The Carlow, Ireland-based firm provides Search Engine Optimization and Blockchain.
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$1,000+$300+ / hr2 - 9Crawley, England
Services provided
30% Business Consulting20% Direct Marketing20% Public Relations +2 services20% Sales Outsourcing10% OtherVector Recruitment Solutions is a Business Consulting company founded in 2018. The team specializes in Business Consulting and Direct Marketing and is based in Crawley, England and London, England.
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$1,000+$25 - $49 / hr2 - 9Paris, France
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignDrift Digital is a social media marketing agency. They were established in 2019, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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$1,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
38% Customer Service Outsourcing22% Call Center Services20% HR Outsourcing +2 services10% Advertising10% Social Media MarketingSee all 1 projectsGrasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Blockchain Marketing10% Call Center Services10% Customer Service Outsourcing +7 services10% Cybersecurity10% Direct Marketing10% Ecommerce Marketing10% Email Marketing10% IT Managed Services10% Other Marketing10% Robotics Process AutomationSee all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
20% Accounting20% Business Consulting20% HR Consulting +3 services20% Translation10% Call Center Services10% TranscriptionAccounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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$5,000+Undisclosed2 - 9Toronto, Canada
Services provided
40% IT Staff Augmentation30% HR Consulting20% Sales Outsourcing +1 service10% Call Center ServicesBusiness-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +1 service10% Sales OutsourcingAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$200 - $300 / hr2 - 9Conroe, TX
Services provided
40% Business Consulting30% Sales Outsourcing10% Branding +2 services10% Email Marketing10% Social Media MarketingDelta Lead is a Business Consulting company founded in 2022. The small team specializes in Business Consulting and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Noida, India
Services provided
30% Sales Outsourcing20% Branding20% Search Engine Optimization +2 services20% Social Media Marketing10% Email MarketingAneda Marketing Agency, a Sales Outsourcing company, was launched in 2015. The firm specializes in Sales Outsourcing and Branding, and is small.
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$1,000+$25 - $49 / hr2 - 9Hyderabad, India
Services provided
30% Call Center Services30% Corporate Training & Coaching30% Customer Service Outsourcing +1 service10% Other IT Consulting and SICanadian Global Link, a phone answering service, was established in 1995. The team provides Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9
Services provided
35% Search Engine Optimization35% Social Media Marketing30% Sales OutsourcingMakeMyPost is a Fontana, California-based social media marketing agency. Established in 2025, the team focuses on Social Media Marketing and Search Engine Optimization.
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$50,000+Undisclosed2 - 9
Services provided
65% Customer Service Outsourcing20% Sales Outsourcing10% Call Center Services +1 service5% Back Office OutsourcingCall Center Concierge is a Customer Service Outsourcing company in Miami, Florida. The team offers Customer Service Outsourcing and Sales Outsourcing.
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$10,000+< $25 / hr50 - 249
Services provided
19% Customer Service Outsourcing18% Back Office Outsourcing18% Finance & Accounting Outsourcing (FAO) +3 services18% Sales Outsourcing17% Business Consulting10% AccountingCustomer Service Outsourcing company Precise Virtual Teams specializes in Customer Service Outsourcing and Back Office Outsourcing. They are located in Altamonte Springs, Florida.
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
27% Call Center Services18% Back Office Outsourcing15% Customer Service Outsourcing +8 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% Business Consulting5% Corporate Training & Coaching5% HR Outsourcing2% Recruiting2% Staffing1% HR ConsultingLalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Portmore, Jamaica
Services provided
50% Staffing25% Back Office Outsourcing25% Call Center ServicesStaffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Services provided
25% Accounting25% Call Center Services25% Customer Service Outsourcing +1 service25% Tax LawPhone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
150% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+Undisclosed10 - 49
Ability to deliver
35.3/40.019/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
300% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.2/40.016.6/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services
Latest Outbound Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.
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