Top Call Center Companies & Services for Media
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+< $25 / hr250 - 999Alberton, Canada
Services provided
IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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$1,000+< $25 / hr250 - 999Livermore, CA
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Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
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$1,000+Undisclosed2 - 9
Services provided
See all 1 projectsLead Caesars is a company focused on setting up cold email and LinkedIn campaigns to enhance inbound lead flow. However, reviews suggest a negative experience, with 100% of feedback indicating a lack of communication and failure to deliver results, as evidenced by no meetings booked and missed deadlines. Reviewers express disappointment in their project management and transparency.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
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AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$100,000+$25 - $49 / hr10 - 49CAIRO, Egypt
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See all 1 projectsSecond Step specializes in recruitment services, particularly in challenging markets like Egypt and Iraq. The reviews highlight their exceptional ability to deliver tailored recruitment strategies, demonstrating a deep understanding of client needs and market demands. The company is praised for its meticulous approach, timely delivery, and strong alignment with client values, leading to high satisfaction and successful outcomes.
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$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
See all 1 projectsConvergys provides Contact Center Services, including Customer Support Services and Telemarketing Services, focused on enhancing sales and customer satisfaction. Reviews indicate high client satisfaction, citing excellent project management, timely deliverables, and comprehensive service capabilities.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
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$1,000+< $25 / hr10,000+Irvine, CA
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See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr50 - 249Makati, Philippines
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Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
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$1,000+< $25 / hr250 - 999Bengaluru, India
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Faith Call Center is an answering service headquartered in Bengaluru, India. The team focuses on Call Center Services.
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$1,000+< $25 / hr10,000+Kingston, Jamaica
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Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Richardson, TX
Services provided
Tucker, Albin & Associates, a Back Office Outsourcing and call center company, was founded in 2008. The agency specializes in Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr250 - 999Sheffield, England
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Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
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Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
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Cititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
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FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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UndisclosedUndisclosed250 - 999Machelen, Belgium
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WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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Nord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
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Maestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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$1,000+Undisclosed250 - 999Mumbai, India
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Viaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosed2 - 9Esch-sur-Alzette, Luxembourg
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Located in Esch-sur-Alzette, Luxembourg, Focus Pocus Media is a Conversion Optimization company. They provide Conversion Optimization and Pay Per Click and were established in 2015.
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$5,000+$25 - $49 / hr2 - 9
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Media.Army sp. Z o.o. Is a Poznań, Poland-based Advertising company. Their services include Advertising and Branding.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
Digi Media InfoTech is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are in Bengaluru, India and Udaipur, India.
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$1,000+$200 - $300 / hr10 - 496th of October City, Egypt
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Small Customer Service Outsourcing company Teleoceans, is in 6th of October City, Egypt. The team focuses on Customer Service Outsourcing and Sales Outsourcing.
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$5,000+$200 - $300 / hr10 - 49London, England
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Gray Matters, a public relations firm, specialize in Public Relations and Event Marketing. They were founded in 2018.
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UndisclosedUndisclosed10 - 49Hoboken, NJ
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GLM Inc. Is an Advertising company launched in 1980. Their services include Advertising and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Peterborough, England
Services provided
Founded in 1993, Totally Inbound is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Wells, England
Services provided
Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
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Founded in 2023, Revv Digital is a small branding company. Their services include Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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MakeMyPost is a Fontana, California-based social media marketing agency. Established in 2025, the team focuses on Social Media Marketing and Search Engine Optimization.
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$50,000+$100 - $149 / hr10 - 49Lansdale, PA
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Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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$1,000+$100 - $149 / hr10 - 49Ottawa, Canada
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Duco Media & Technology Solutions, an Advertising company, is headquartered in Ottawa, Canada. The team focuses on Advertising and Media Planning & Buying.
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$1,000+Undisclosed2 - 9Warwick, England
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Launched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.
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$5,000+$300+ / hr50 - 249
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See all 1 projectsPrishal Technolabs is a global leader in lead generation services, offering top-notch inbound and outbound strategies to attract and engage target audiences. Their inbound services use SEO, online
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UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
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Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
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Infoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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$1,000+Undisclosed2 - 9
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Schmidt Consulting Group, a Digital Strategy company, was established in 2023. The small team focuses on Digital Strategy and Custom Software Development.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Durrës, Albania
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See all 12 projectsDalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.
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$1,000+< $25 / hr250 - 999Taipei, Taiwan
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Aceolution Inc, a Data Annotation Services company, specializes in Data Annotation Services and Content Moderation Services. The firm is headquartered in Taipei, Taiwan.
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$100,000+$25 - $49 / hr10 - 49
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Custom software development company Copler is located in Ukraine and Ukraine. They specialize in Custom Software Development and IT managed services and were launched in 2015.
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$1,000+Undisclosed2 - 9Delhi, India
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PromptShift is an AI Agents company. They were founded in 2025 and offer AI Agents and Artificial Intelligence.
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$5,000+Undisclosed2 - 9
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Truth Cartel is a small Miami Beach, Florida-based Fractional CMO Services company. The team specializes in Fractional CMO Services and Content Marketing.
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$1,000+$100 - $149 / hr10 - 49St Albans, England
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Marketing Strategy company Wagada Digital is located in St Albans, England and Cheltenham, England. They specialize in Marketing Strategy and Social Media Marketing and were launched in 2011.
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Undisclosed< $25 / hr10 - 49
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Based in Kolkata, India, Remarketix Research & Insight is an Email Marketing company. Their services include Email Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hrFreelancerRangpur, Bangladesh
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Back Office Outsourcing company Prospect Miner was established in 2011. The team offers Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9
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KR1STNA Media is an Advertising company. Launched in 2018, the agency focuses on Advertising and Branding.
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Undisclosed$25 - $49 / hr2 - 9London, England
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OKII AI, an AI development company, is headquartered in London, England. The team specializes in Artificial Intelligence and Business Consulting.
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$1,000+< $25 / hr2 - 9Pune, India
Services provided
MADS PvT LTD, an Advertising company, is headquartered in Pune, India and Washington, District of Columbia. They provide Advertising and Content Marketing and were founded in 2010.
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Best Call Centers for the Media Industry
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$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
15% Call Center Services20% Sales Outsourcing65% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
32.4/40.017.8/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Ability to deliver
28.4/40.016.2/20 Reviews7.6/10 Clients & Experience4.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$25,000+Undisclosed250 - 999
Ability to deliver
31.4/40.015.8/20 Reviews7.9/10 Clients & Experience7.7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Sabadell, Spain
Ability to deliver
27/40.016.2/20 Reviews5.6/10 Clients & Experience5.2/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
28.4/40.016.4/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
26.4/40.019/20 Reviews1.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+Undisclosed50 - 249Málaga, Spain
Ability to deliver
23.4/40.016.2/20 Reviews2.3/10 Clients & Experience4.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
32.5/40.016.4/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr10 - 49
Ability to deliver
22.2/40.018.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr2 - 9
Ability to deliver
23.8/40.016.4/20 Reviews1.7/10 Clients & Experience5.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
23.2/40.016.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
65% Call Center Services10% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Noida, India
Ability to deliver
21.1/40.015.6/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
