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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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UndisclosedUndisclosed2 - 9Budapest, Hungary
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
100% Answering servicesPhone answering service HRM Center Kft. Provides Call Center Services and Customer Service Outsourcing. They are based in Budapest, Hungary.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesLaunched in 1999, TeleMeteor Kft. is a telephone answering service. The company specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPhotel is a small Budapest, Hungary-based answering service company. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAppTel Kft. Is an answering service company. The Budapest, Hungary-based firm was launched in 2009. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Budapest, Hungary
Services provided
50% Call Center Services25% Accounting25% Event ManagementFocus Areas
100% Answering servicesMAX & FUTURE KFT. Is a Budapest, Hungary-based phone answering service. Launched in 1998, the team focuses on Call Center Services and Accounting.
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UndisclosedUndisclosed2 - 9Greensboro, NC
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAACS Call Center is an answering service. They are based in Greensboro, North Carolina and have small team. They specialize in Call Center Services.
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UndisclosedUndisclosed10 - 49Appleton, WI
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
100% Answering servicesMactel Telemessaging is a call center company. Based in Appleton, Wisconsin, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Green Bay, WI
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
100% Answering servicesAll City Communications is a call center. They are headquartered in Green Bay, Wisconsin and have midsize team. They provide Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Visakhapatnam, India
Services provided
10% Call Center Services20% Mobile App Development20% Web Design +420% Web Development10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
71% Answering services29% Inbound appointment schedulingSonic Vars is a Visakhapatnam, India-based mobile app development company. The team specializes in Mobile App Development and Web Design.
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UndisclosedUndisclosed50 - 249Blue Bell, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
100% Answering servicesLaunched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed10,000+Monterrey, Mexico
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
100% Answering servicesAnswering service company MDY BPO was founded in 1997. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+AAM, Argentina
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVN GLOBAL BPO is a call center company headquartered in AAM, Argentina. They focus on Call Center Services and Back Office Outsourcing and were founded in 1994.
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UndisclosedUndisclosed10,000+São Paulo, Brazil
Services provided
40% Call Center Services30% Back Office Outsourcing10% Business Consulting +210% Digital Strategy10% IT Managed ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistNeobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil.
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UndisclosedUndisclosed1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesEficasia Contact Center, an answering service and Back Office Outsourcing company, specializes in Call Center Services and Back Office Outsourcing. The agency is based in Ciudad de México, Mexico.
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UndisclosedUndisclosed1,000 - 9,999Antiguo Cuscatlan, El Salvador
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswering service company SkyCom offers Call Center Services and Back Office Outsourcing. They were founded in 2004.
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UndisclosedUndisclosed1,000 - 9,999Providencia, Chile
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFocus Areas
100% Answering servicesFastco Group is a phone answering service. The Providencia, Chile-based company offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10,000+Chengdu, China
Services provided
40% Call Center Services25% AI Development25% Business Consulting +110% Customer Service OutsourcingFocus Areas
100% Answering servicesQin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Huntington, WV
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesFuneral Director's Answering Service is a small answering service headquartered in Huntington, West Virginia. The team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Dar es Salaam, Tanzania
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesFastHub Solutions Limited is a phone answering service founded in 2016. Based in Dar es Salaam, Tanzania, the team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
50% Call Center Services25% BI & Big Data Consulting & SI25% BlockchainFocus Areas
100% Answering servicesAnhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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UndisclosedUndisclosed10 - 49Escazú, Costa Rica
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAmerica Service is a small answering service launched in 2017. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
80% Call Center Services20% TranslationFocus Areas
100% Answering servicesAnswering service company Answering Cleveland, Inc. Was launched in 1961. The agency offers Call Center Services and Translation, and is small.
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCampana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
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UndisclosedUndisclosed2 - 9Royersford, PA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesProfessional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall call center Open Sky LLC., is based in Baton Rouge, Louisiana. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Erath, LA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesALS Solutions LLC. Is a call center company. Their small team of employees is in Erath, Louisiana. Their team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49New Iberia, LA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCall center company Let Us Answer specializes in Call Center Services. They are located in New Iberia, Louisiana.
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UndisclosedUndisclosed10 - 49Lafayette, LA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPhone answering service A & M Answering Service was established in 1976. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Solna, Sweden
Services provided
40% Call Center Services20% AI Development20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
100% Answering servicesBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIn Frankfurt am Main, Germany, Kuck Schmidt is a midsize phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCommunis, a telephone answering service, was established in 2012. Based in Frankfurt am Main, Germany, the team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingCTM Group is a call center company. Their team is based in Frankfurt am Main, Germany and focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
50% Call Center Services20% Social Media Marketing15% Email Marketing +115% Mobile & App MarketingFocus Areas
100% Answering servicesDialogistiker is a call center service. Their team is located in Frankfurt am Main, Germany and specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Helsingborg, Sweden
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
70% Answering services30% Virtual receptionistK2C In Sweden AB is an answering service. The midsize Helsingborg, Sweden-based team specializes in Call Center Services and Customer Service Outsourcing. The agency was founded in 2009.
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UndisclosedUndisclosed10 - 49Kristinehamn, Sweden
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesPec Sweden AB is a telephone answering service. Headquartered in Kristinehamn, Sweden, the team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Stockholm, Sweden
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 2019, Quality Call is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Vaestra Froelunda, Sweden
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
100% Answering servicesAllsite is a call center company founded in 2000. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Hattiesburg, MS
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall phone answering service aaa ansersphone and doctors exchange, is based in Hattiesburg, Mississippi. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesDIREKTE Service Management GmbH is a phone answering service. The Stuttgart, Germany-based company specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingVentask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Columbia, SC
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistAnswer Carolina, an answering service, is in Columbia, South Carolina. The team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Paris, France
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistArselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.
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UndisclosedUndisclosed10 - 49Wichita, KS
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCall center company Answer Advantage is based in Wichita, Kansas. Launched in 1997, the team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Athina, Greece
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingMediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Broken Arrow, OK
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 1991, MicahTek is a call center service. Headquartered in Broken Arrow, Oklahoma, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Moncton, Canada
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAccu-Link Call Centres Inc. Is an answering service company. They are located in Moncton, Canada and have midsize team. They provide Call Center Services.
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UndisclosedUndisclosed50 - 249Saint John, Canada
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesDirectors' Choice is a call center service based in Saint John, Canada. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
70% Call Center Services30% IT Managed ServicesFocus Areas
100% Answering servicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.1/40.019.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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