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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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UndisclosedUndisclosed250 - 999London, England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSabio, a midsize phone answering service, is based in London, England. The team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesRed Bank Call Center is a call center service launched in 1954. The agency specializes in Call Center Services, and is small.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
50% Call Center Services50% AI DevelopmentFocus Areas
100% Answering servicesJacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Florence, AL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesTele-Sec Communications is a small Florence, Alabama-based telephone answering service. The team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Little Rock, AR
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesBased in Little Rock, Arkansas, Arkansas Answering Services is a small phone answering service. The team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Little Rock, AR
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAnswerfone USA, Inc. Is an answering service launched in 1925. The agency offers Call Center Services.
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UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHeadquartered in Little Rock, Arkansas, Arkansas Medical Exchange Answering Services is a small call center. The team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Honolulu, HI
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAnswering service Physicians Exchange Of Honolulu Inc is based in Honolulu, Hawaii. Launched in 1939, the team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Waianae, HI
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesDAS Hawaii, a telephone answering service, is in Waianae, Hawaii. Founded in 2015, the team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPhone answering service ON-CALL Services Inc offers Call Center Services. They are based in Cumberland, Maine.
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UndisclosedUndisclosed2 - 9Lincoln, NE
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesExecutive Answering Service is a phone answering service. They are based in Lincoln, Nebraska and have small team. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 1992, Always On Call , a small call center company, is headquartered in New Hampshire. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9North Providence, RI
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAnswering service company A Golden Voice Answering Service was established in 2008. Headquartered in North Providence, Rhode Island, the team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Mendon, VT
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCentral Vermont Communications, a call center company, was established in 1978. Headquartered in Mendon, Vermont, the team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesGerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall answering service Superior Medical Management, is located in Dallas, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMedConnectUSA is a call center service. In , the agency was established in 1991. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesLocated in Denver, Colorado, Medical TeleCommunications is a small call center company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Troy, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
100% Answering servicesSunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Whitmore Lake, MI
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesProfessional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall call center Central Messaging, is located in Houston, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
Services provided
40% Call Center Services20% Digital Strategy20% IT Strategy Consulting +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingCentral 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.
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UndisclosedUndisclosed250 - 999Hurst, TX
Services provided
70% Call Center Services20% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAlliance PDMS is a call center service. They are in Hurst, Texas and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Mesa, AZ
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesBloom Insurance Agency is a call center company. Launched in 2007, the agency focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Mesa, AZ
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHeadquartered in Mesa, Arizona, Client Focus LLC is an answering service. They offer Call Center Services and were founded in 2003.
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UndisclosedUndisclosed10 - 49Smithfield, RI
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCall center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Westerville, OH
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 1998, Perceptionist is a midsize call center company and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Erie, PA
Services provided
70% Call Center Services20% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistExpivia Interaction Marketing Group Inc., a phone answering service, focus on Call Center Services and Sales Outsourcing. They were established in 2011.
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UndisclosedUndisclosed250 - 999Monterrey, Mexico
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
100% Answering servicesLocated in Monterrey, Mexico, CALLCOM CONTACT CENTER & BPO is a midsize answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMarm Assistance, a phone answering service, was established in 1986. The company specializes in Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
65% Call Center Services35% Customer Service OutsourcingFocus Areas
100% Answering servicesTEKNOSOR is a call center company headquartered in Istanbul, Türkiye. Founded in 2010, the team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
100% Answering servicesDirect Scouts Istanbul is a call center service. Founded in 2008, the team focuses on Call Center Services and Customer Service Outsourcing. The company is based in Istanbul, Türkiye.
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UndisclosedUndisclosed250 - 999İstanbul, Türkiye
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 2009, Vetraco Group is an answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is headquartered in İstanbul, Türkiye.
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UndisclosedUndisclosed50 - 249Beograd, Serbia
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesICM International Call Center Marketing is a call center service launched in 2014. The team specializes in Call Center Services and Sales Outsourcing and is located in Beograd, Serbia.
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UndisclosedUndisclosed250 - 999Warszawa, Poland
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesForsell is a midsize phone answering service and Customer Service Outsourcing company established in 2014. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center ServicesFocus Areas
100% Answering services118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesMidsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesMidsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Madison, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Gainesville, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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UndisclosedUndisclosed2 - 9Lawrenceville, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesClarityTel, a call center service, offer Call Center Services. They were established in 2001.
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UndisclosedUndisclosed50 - 249Braintree, MA
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesInvoice Cloud, Inc. Is a Back Office Outsourcing and answering service company launched in 2009. The firm focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed2 - 9Redding, CA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesBased in Redding, California, Redding Answering Service is a small call center. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesCALLgest is a call center and Customer Service Outsourcing company. Their midsize team is in Barcelona, Spain. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Deer Park, IL
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesQCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Madison, WI
Services provided
66% Call Center Services34% Customer Service OutsourcingFocus Areas
100% Answering servicesTorcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing.
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.1/40.019.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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