Contact Open Base Africa Ltd
Get a custom proposalGlobal Operations. African Execution.
Open Base Africa builds and runs outsourced operations teams in Africa for global companies. We design, staff, and manage full operational functions from our access-controlled delivery centres in Accra, Ghana, giving international clients dedicated teams that run around the clock without the cost and complexity of building offshore themselves.
Our model is build-and-run. We recruit, train, and manage the people, put the systems and security controls in place, and deliver against clear performance standards, so clients receive a working operation rather than a staffing contract. Current operations run 24/7 across three secure branches, supporting demanding US business hours and volumes with a team of skilled agents and operations managers.
We treat governance, security, and clean process as core to how we run. Our data and security practices are aligned to SOC 2 Trust Services Criteria and the Ghana Data Protection Act, giving clients confidence in how their operations and data are handled.
For companies that want reliable execution, transparent management, and genuine cost advantage, Open Base Africa is the operations partner on the ground in Africa. We combine local talent and 24/7 delivery capacity with the structure and accountability international clients expect.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Year founded
Founded 2025
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Corporate Training & Coaching Focus
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- Outbound Services
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Industries
- eCommerce
- 40%
- Business services
- 30%
- Consumer products & services
- 30%
Clients
- Small Business (<$10M)
- 60%
- Midmarket ($10M - $1B)
- 40%
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Our Story
Open Base Africa was founded to prove that world-class operations can be built and run from Africa. We recruit, train, and manage dedicated teams in Accra that deliver for global clients around the clock. Our mission is simple: give international companies reliable execution and real cost advantage without the risk of building offshore alone. We are driven by strong governance, genuine local talent, and a belief in African execution on a global stage.
What Sets Us Apart
Built and Run, Not Just Staffed
We do not simply place agents and step back. We recruit, train, and manage complete operational teams, put the systems and controls in place, and deliver against clear performance standards. Clients receive a working operation, fully managed, rather than a staffing contract to run themselves.24/7 Operations from Secure Centres
Our teams run around the clock from access-controlled delivery centres in Accra, supporting demanding international business hours and volumes. Clients get reliable, continuous coverage without building and managing an offshore operation on their own.Real Cost Advantage with Strong Governance
We combine genuine African cost advantage with the structure global clients expect. Our security and data practices are aligned to SOC 2 Trust Services Criteria and the Ghana Data Protection Act, so clients get efficiency and accountability together, not one at the expense of the other.
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