Top Answering Service Companies
15 Leaders 15 Contenders
2,736 Companies
List of the Best Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Trustworthy
Moneypenny USA has garnered a trustworthy reputation among clients, as evidenced by feedback highlighting their personalized service and effective communication. One client noted that Moneypenny's team provides 'peace of mind' and eliminates complaints, stating, 'There have been no issues since working with Moneypenny.' Their approach, which avoids scripted responses, enhances client perception, making businesses appear larger and more reliable. Overall, clients express high satisfaction, emphasizing the straightforward and dependable nature of Moneypenny's services.-
Answering Services for Catering Company
5.0 Nov 26, 2019Moneypenny goes beyond answering services; their team provides trust. It’s been a straightforward process that helps tremendously. Their assigned team provides our clients with peace of mind. Our customers know that their problems will easily be solved.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Trustworthy
Clients express a strong sense of trust in AnswerFirst, noting their reliability and quality of work. One client highlighted the comfort and guarantee of their security services, stating, 'I can trust them.' Additionally, they mentioned significant cost savings, estimating thousands of dollars saved monthly. Overall, the sentiment towards AnswerFirst is positive, with an emphasis on their trustworthy nature and effective team.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017Their security services are comfortable, guaranteed, and recommended. They provide good quality, are a good team, and I can trust them.
Read Full Review
Was this helpful?
Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
-
-
$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
50% Call Center Services15% Customer Service Outsourcing15% Sales Outsourcing +310% Other Marketing5% Email Marketing5% Marketing StrategyFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing30% IT Managed ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistPCCI GROUP is a call center in Tanzania. Founded in 2001, the team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$250,000+$300+ / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSmart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Noida, India
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistVolans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr250 - 999Tijuana, Mexico
Services provided
30% Call Center Services45% Customer Service Outsourcing15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistBaja Call Center Inc, a Customer Service Outsourcing company, was launched in 2016. They provides Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +115% Back Office OutsourcingFocus Areas
100% Answering servicesCluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
Read more -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
15% Call Center Services30% Fulfillment10% Back Office Outsourcing +810% Customer Service Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
65% Answering services35% Inbound appointment schedulingWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
32% Call Center Services45% Customer Service Outsourcing18% Back Office Outsourcing +15% TranscriptionFocus Areas
100% Answering servicesAsia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingPhone answering service Cherry Berry UCM was launched in 2023. The team focuses on Call Center Services and is based in Lahore, Pakistan.
Read more -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
33% Call Center Services22% Customer Service Outsourcing15% Digital Strategy +410% Advertising10% Direct Marketing5% Branding5% Market ResearchFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSRVR, LLC, a small phone answering service and Customer Service Outsourcing company, is headquartered in Troy, Michigan. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Austin, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
71% Answering services29% Virtual receptionistEstablished in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
65% Call Center Services20% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
-
Undisclosed< $25 / hr10 - 49Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistAnswer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
Read more -
$10,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
65% Call Center Services25% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 3 projectsWe help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
Read more -
$10,000+< $25 / hr1,000 - 9,999
Services provided
20% Call Center Services50% Sales Outsourcing25% Customer Service Outsourcing +15% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Melbourne, FL
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
60% Answering services25% Inbound appointment scheduling15% Virtual receptionistFounded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistISSI Corp is a call center service. The Taguig, Philippines-based firm was established in 2010. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
55% Call Center Services25% Transcription10% Social Media Marketing +25% Accounting5% Custom Software DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingTouchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingAnswerConnect UK is an answering service launched in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999
Services provided
20% Call Center Services30% Business Consulting20% Ecommerce Marketing +220% Search Engine Optimization10% Social Media MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2022, ManilaPros is a Business Consulting company. The midsize team focuses on Business Consulting and Search Engine Optimization.
Read more -
UndisclosedUndisclosed250 - 999
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Branding +310% Other Digital Marketing10% Web Design10% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingAnswering service Interactive Outsourcing Solutions is headquartered in Karachi, Pakistan and Portland, Oregon. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesLaunched in 2018, Geek Online is a phone answering service and Customer Service Outsourcing company. The company focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Colombo, Sri Lanka
Services provided
45% Call Center Services36% Customer Service Outsourcing19% Back Office OutsourcingFocus Areas
100% Answering servicesProvidence is an answering service company. Headquartered in Colombo, Sri Lanka, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Services provided
45% Call Center Services35% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesGraf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Pasig, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Recruitment Process Outsourcing20% StaffingFocus Areas
100% Answering servicesISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed250 - 999Columbus, OH
Services provided
45% Call Center Services25% AI Development15% Back Office Outsourcing +115% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistPrimeSync offers Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center tasks. Based on client reviews, PrimeSync is praised for its effective project management, timely delivery, and the quality and convenience of its remote workforce, leading to increased collections and reduced workload for clients. The seamless integration of their services is highlighted as a significant benefit.
-
$1,000+< $25 / hr50 - 249Hyderabad, India
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesNivista Technologies, a phone answering service, is based in Hyderabad, India and Seattle, Washington. Their services include Call Center Services.
Read more -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAdelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesFounded in 2019, Culture Closers, ApS is a call center company. The team focuses on Call Center Services.
Read more -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+Undisclosed10 - 49New Delhi, India
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesKautelCo Private Limited is a phone answering service. Their small team is based in New Delhi, India and offers Call Center Services. The agency was established in 2017.
Read more -
Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
85% Call Center Services10% Back Office Outsourcing5% Direct MarketingFocus Areas
100% Answering servicesLaunched in 2017, Universal Dispatch Management is a small Calgary, Canada-based answering service company. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
55% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingAXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ., a midsize call center, is located in istanbul, Türkiye. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49Montréal, Canada
Services provided
100% Call Center ServicesFocus Areas
95% Answering services5% Inbound appointment schedulingKewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
Read more -
$10,000+< $25 / hr1,000 - 9,999Kinshasa, Democratic Republic of the Congo
Services provided
60% Call Center Services30% Back Office Outsourcing10% Document Digitization & ManagementFocus Areas
90% Answering services10% Virtual receptionistAnswering service company Certus Technologies Ltd is in Kinshasa, Congo (the Democratic Republic of the) and Kampala, Uganda. They offer Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr2 - 9Wembley, England
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCybrosys Communications is a call center company based in Wembley, England and Abbottabad, Pakistan. Their services include Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesWazowski Outsourcing, an answering service and Customer Service Outsourcing company, was established in 2019. In , the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Iloilo City, Philippines
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingTrualliant Business Process Outsourcing Inc. Is a call center company in Iloilo City, Philippines. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$10,000+$25 - $49 / hr1,000 - 9,999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Customer Service OutsourcingFocus Areas
55% Answering services30% Inbound appointment scheduling15% Virtual receptionistLarge Business Consulting company Mercier Consultancy Group, is in Athina, Greece and Bruxelles, Belgium. The team focuses on Business Consulting and Call Center Services.
Read more -
$5,000+$25 - $49 / hr10 - 49
Services provided
80% Call Center Services10% Corporate Training & Coaching10% Direct MarketingFocus Areas
100% Answering servicesIn George, South Africa, TeleConnect Marketing is a small phone answering service. The team provides Call Center Services and Direct Marketing.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesKonvo is a small answering service located in Vushtrri, Kosovo. Their services include Call Center Services.
Read more -
$1,000+Undisclosed50 - 249
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
100% Answering servicesCckglobal is a phone answering service. They provide Call Center Services and Customer Service Outsourcing and were established in 2025.
Read more -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
50% Call Center Services10% AI Agents10% AI Consulting +310% AI Development10% Business Consulting10% Generative AIFocus Areas
100% Answering servicesTrilogy BPO is an answering service company established in 2024. The firm focuses on Call Center Services and Artificial Intelligence.
Read more -
UndisclosedUndisclosed250 - 999Kolkata, India
Services provided
35% Call Center Services30% Sales Outsourcing15% Customer Service Outsourcing +210% Back Office Outsourcing10% Insurance Services & BrokersFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistPhone answering service ARO Outsourcing was founded in 2026. The agency focuses on Call Center Services and Sales Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services20% CRM Consulting and SI20% Unified Communications Consulting & SIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVoiptime Cloud is a Denver, Colorado-based call center service. They focus on Call Center Services and CRM consulting and SI and were launched in 2010.
Read more -
UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +515% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Las Vegas, NV
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
40% Answering services50% Inbound appointment scheduling10% Virtual receptionistCall center VCloud Interactive was established in 2018. The team provides Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best Answering Services Companies
-
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.2/40.020/20 Reviews4.6/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
35.8/40.019.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.9/40.016.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32/40.014/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.3/40.016.4/20 Reviews7.2/10 Clients & Experience7.7/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other
Latest Answering Services Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.