Reviews mention Accessible
The sentiment regarding accessibility in Intelegencia's service is generally positive. Clients appreciate the prompt availability of agents, which has significantly contributed to maintaining service levels. One client noted, 'Intelegencia’s reliability is impressive,' especially during high-demand periods. However, there is a suggestion for improvement in understanding client culture and flexibility in handling customer issues, indicating a need for better alignment with client expectations. Overall, clients feel supported and valued in their interactions.