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A full-service software development company

4.8
6 reviews

BigStep is a web & mobile app development company with expertise in developing modern web apps & native iOS and Android apps. We build online community & e-commerce products, that are powering more than 6500 websites and more than 300 mobile apps.

 

We have experience in working on a wide variety of app types like workforce management apps, utility apps, social networking apps, messaging apps, classified apps, etc. Our strong project management capabilities ensure timely project delivery with strict quality checks in place.

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$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Gurugram, India
headquarters
  • 2nd Floor, SCO-63, Old Judicial Complex Sector 15
    Gurugram 122001
    India
    +91-995-884-8617
other locations
  • India

Reviews

4.8
6 reviews
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Custom Dev for Social Network Mobile App

"They have been able to adhere to the time frame they proposed even if there are delays."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

BigStep Technologies Pvt. Ltd. custom develops a mobile application that serves as a social network. The team provided an app template, and they continue to modify it.

The Reviewer
 
1-10 Employees
 
Vaughan, Ontario
Amit Kapoor
Founder, Writers Block Corporation
 
Verified
The Review
Feedback summary: 

The solution aligns with stakeholders’ vision. The accessible team checks in regularly, ensuring stakeholders are comfortable with all plans. Any issues or delays are promptly reported and then solved.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Writers Block Corporation is dedicated to providing a platform for users to create engaging content. We're striving to create the right tools for users to utilize to deliver unique stories. I, Amit Kapoor, founded Writers Block Corporation because I'm constantly reading, whether its online or offline and I want to give back to this community.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

I hired BigStep Technologies Pvt. Ltd. for custom software development. This included, developing the mobile app from the ground-up to match my specified instructions and blueprints.

What were your goals for this project?

To create a mobile app that is verbatim to my vision for Writers Block. Delivering content to users in a way that is easily read without being too simple.

SOLUTION

How did you select this vendor?

I did my own research regarding platforms for Social Networks that are easily customizable and are recognized by the industry, and from there, I found BigStep Technologies Pvt. Ltd. as one of the developers for the said platform I have chosen.

Describe the project and the services they provided in detail.

We communicated through email and Skype calls in order to establish what my vision is for Writers Block. Upon them agreeing that they are capable of helping me on my project, we commenced development.

We started initially on mimicking the UI as presented in my blueprints, to be more specific, I purchased a mobile app template from them and asked them to strip down a lot of the app's features (voice calling, maps, direct messaging) and trim it down according to my preference.

They were able to add Giphy functionality to the app which was a necessary requirement. We had many Skype calls in this duration where they also had great suggestions on how we can improve the user interface even further.

I needed them to create a custom form of content called 'Blocks', which are pieces of content that include both written text, a picture and an optional audio file. I also asked them to revamp the interface when browsing 'Blocks' in a way that's more enjoyable to the user.

What was the team composition?

The project included Aashi, the coordinator for the project, responsible for relaying my ideas, issues and suggestions and communicating with the other developers associated with developing the API.

Shubham, the main developer of the project, responsible for developing the front-end of the mobile app, testing and resolving bugs and issues and also providing suggestions on the logical steps to take for a more efficient development workflow.

The API team, which worked on key aspects of the app, mainly with the creation and submission of block posts and the custom features it requires. I was responsible for providing my blueprints and ideas, effectively communicating them with the team, reporting bugs and testing the app and controlling the overall direction of the app development process.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is a fundamental part of my business, as I will need to create the best platform for my users to use so they can create the content they desire and read it comfortably.

How was project management arranged and how effective was it?

They were quick to inform me of any delays and were very effective in finding solutions that both parties would agree on. The project coordinator assigned to me was available past work hours and constantly communicated with me to ensure everyone was on the same page regarding the development process.

What did you find most impressive about this company?

Their responsiveness, willingness to negotiate and work ethic. They updated me every single business day with a schedule on how the day will be spent, shared screenshots and videos, and were available for me to Skype and regularly report issues and suggestions to the developer.

Are there any areas for improvement?

I don't see much room for improvement from a business standpoint, they are able to create a mobile app with my blueprints and ideas in mind. They have been able to adhere to the time frame they proposed even if there are delays. There was an issue implementing Giphy functionality which was quickly sorted out through creative thinking from the developer.

5.0
Overall Score Perfect score, they provided a great service at reasonable rates.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Perfect, they were communicating with me regularly during business hours at a quick pace.
  • 5.0 Cost
    Value / within estimates
    There were some issues with cost initially, but they worked with me in negotiating the price and provided a more reasonable quote.
  • 5.0 Quality
    Service & deliverables
    They're very effective in using my blueprints and ideas to create a functional mobile app.
  • 5.0 NPS
    Willing to refer
    Very likely as I already have. They are a very capable team.

Custom Web Development for Literary Startup

"What truly sets them apart is their ability to improve my ideas."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Ongoing
Project summary: 

BigStep Technologies Pvt. Ltd. is designing an open-source platform with custom features.

The Reviewer
 
1-10 Employees
 
San Antonio, Texas
Tanya Hyatt
Owner, Lit Fuel
 
Verified
The Review
Feedback summary: 

Although the website has not officially launched, BigStep Technologies Pvt. Ltd. delivers every milestone on time. Their staff not only delivers outstanding results, but also makes helpful suggestions and improves critical processes. They always respond quickly to questions and concerns. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own a startup that operates a promotional platform for literary events. We inform readers about book-focused events near them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

I hired BigStep Technologies Pvt. Ltd. to customize an open-source platform that met my business objectives.

What were your goals for this project?

I wanted a team that could not only deliver excellent results on time, but also offer suggestions and serve my business goals.

SOLUTION

How did you select this vendor?

I chose them because of their expertise with open-source software and their high ratings in the development community.

Describe the project and the services they provided in detail.

They are building custom features for our open-source platform. They use a variety of coding languages and methods, such as PHP, Zend Framework, Javascript, API integration, and app development. Because of the scope and magnitude of my needs, this is an ongoing project.

What was the team composition?

They assign project managers, CSS designers, and HTML developers to meet the needs of each milestone. They bring in additional help when needed, but I mostly work with one web developer. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site hasn't launched, but BigStep Technologies Pvt. Ltd. has delivered every milestone on time. Their developers often suggest how to achieve my goals more quickly and deliver better outcomes.

How was project management arranged and how effective was it?

Their project management is always strong. We primarily communicate through Skype and email. We share about our plans, wireframes, and project scopes through many methods. Their whole staff is highly responsive to any needs I have or adjustments I require.

What did you find most impressive about this company?

All their developers are experts. What truly sets them apart is their ability to improve my ideas with valuable suggestions.

Are there any areas for improvement?

They can improve very little.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SocialEngine Custom Development for FinTech Startup

“I was happy with the communication and delivery schedule. Everything went to plan.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - May 2019
Project summary: 

BigStep Technologies Pvt. Ltd. provided offshore assistance to develop a custom FinTech social networking platform. The solution is based on SocialEngine, built in a PHP framework, and hosted on Amazon ECS. 

The Reviewer
 
1-10 Employees
 
San Francisco, California
CTO, FinTech Startup
 
Verified
The Review
Feedback summary: 

Despite the time differences, BigStep Technologies Pvt. Ltd. delivered their components on schedule and within budget. One of the key features that they helped ensure allowed users to dictate their privacy levels.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a FinTech start up that’s creating a financial ecosystem for individual investors who haven’t previously been involved because they didn’t have the shared power and influence of a group. We’re a market network for self-directed investors that creates a community of shared influence and capital. We seek to give members access and pricing power to facilitate investments in public and private markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

We are using SocialEngine as part of our core platform, and BigStep Technologies Pvt. Ltd. helped us create unique solutions to meet our unique business processes.

What were your goals for this project?

We wanted a distinct Statement of work (SoW) to create new functionality on the foundation product.

SOLUTION

How did you select this vendor?

BigStep are highly regarded within the SocialEngine community. They have the largest positive reviews and have an extensive suite of custom add-ons.

Describe the project and the services they provided in detail.

BigStep Technologies Pvt. Ltd. designed and delivered a custom solution for different member types within our social platform. The work was completed on the same PHP framework as SocialEngine and hosted within a Docker Container and AWS ECS (Amazon Elastic Container Service).

What was the team composition?

It was 100% offshore, so the outcome was based on the timeline. Their initial engagement was good, along with their ongoing communications. The team also completed the work on time and on budget.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution is core to our members on the platform. It allows them to set their privacy levels, which is a hot topic on social platforms right now.

How was project management arranged and how effective was it?

The project was fairly simple, so managing deliverables was not difficult. That said, I was happy with the communication and delivery schedule. Everything went to plan.

What did you find most impressive about this company?

I was impressed with their good communication and the quality of their work.

Are there any areas for improvement?

Communication is generally out of hours (I'm based in San Francisco). It would be good to have someone working hours more aligned to at least a part of our business day, rather than conversations starting at 8 pm PST.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time and budget.
  • 5.0 Cost
    Value / within estimates
    Their costs were competitive to the market.
  • 5.0 Quality
    Service & deliverables
    Everything works as expected.
  • 5.0 NPS
    Willing to refer
    Yes, I would recommend them.

iOS Customization for Professional Online Community

“BigStep Technologies Pvt. Ltd. is a one-stop shop that can manage all of our app needs.”

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4.0

Quality: 
4.0
Schedule: 
3.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Apr. - May 2019
Project summary: 

BigStep Technologies Pvt. Ltd. provided mobile design and development services. They customized a variety of pages in an app, including event listings, user profiles, and featured groups.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Co-Founder, Nethubb
 
Not verified
The Review
Feedback summary: 

BigStep Technologies Pvt. Ltd. delivered an app with an appealing aesthetic and user-friendly interface. They enhanced the UX/UI by applying a consistent look and feel end-to-end. The team excelled at communication and provided rapid responses to every query and request.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Nethubb.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

We hired BigStep Technologies Pvt. Ltd. to customize several pages of our app.

What were your goals for this project?

We wanted to make our appmore user-friendly and have a consistent look and feel throughout.

SOLUTION

How did you select this vendor?

BigStep Technologies Pvt. Ltd. is the same vendor we use for our web platform.

Describe the project in detail.

The team customized titles and formats for group listings, events, and profiles.

What was the team composition?

We were assigned a project manager who served as our go-to person and oversaw every part of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

BigStep Technologies Pvt. Ltd. delivered a nice-looking app. They honored our requests for the most part.

How effective was the workflow between your team and theirs?

The team used effective communication. They addressed each of our questions in a timely and organized manner.

What did you find most impressive about this company?

BigStep Technologies Pvt. Ltd. is a one-stop shop that can manage all of our app needs.

Are there any areas for improvement?

They could complete certain things in a timelier manner, or at least give us a clearer picture on the timeline and estimated completion.  Letting us know about any areas they need to address that could impact other aspects of the app could help us make sounder decisions. 

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Custom Product Development for Online Memorial Platform

“The developers are experienced and offer a wide range of expertise.”

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4.5

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Ongoing
Project summary: 

BigStep Technologies Pvt. Ltd. is customizing a proprietary turnkey offering for a memorial platform. It’s an iterative project that involves tailoring features to meet changing user needs.

The Reviewer
 
1-10 Employees
 
Brooklyn, New York
Suzanne E. Green
Product Manager, GatheringUs
 
Verified
The Review
Feedback summary: 

Although the project is still in its early stages, BigStep Technologies Pvt. Ltd. has made the platform more accessible, and thousands of users visit the site each week. The product could benefit from more thorough QA between releases, but the dynamic technical support has been invaluable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the product manager at GatheringUs, a free comprehensive memorial site that brings together communities after the death of a loved one. We offer resources for families and friends to get support as they go through their journey. They can create an online memorial, publish an obituary, share photos, and send event invites in addition to crowdsourcing funds.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

We hired BigStep Technologies Pvt. Ltd. to customize our off-the-shelf software package.

What were your goals for this project?

We needed them to customize the software and make it user-friendly to meet our unique needs.

SOLUTION

How did you select this vendor?

We selected them based on their knowledge of the software package purchased.

Describe the project and the services they provided in detail.

We’re still in the very early stages of an iterative project. So far, BigStep Technologies Pvt. Ltd. has been very agile and met our changing development needs.

What was the team composition?

There are two of us on the business side who work with one of their developers. They also recently added another developer to our account.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The developers at BigStep Technologies Pvt. Ltd. have assisted our very agile product with strong development support. Our platform is becoming more user-friendly and gaining thousands of new visitors weekly.

How was project management arranged and how effective was it?

We use Trello to manage the project. We have a weekly sprint board as well as a backlog to manage future enhancements.

What did you find most impressive about this company?

BigStep Technologies Pvt. Ltd. has adjusted staffing to meet our changing needs. The developers are experienced and offer a wide range of expertise.

Are there any areas for improvement?

Communication about time away is one area that can be improved. It would also be useful to have a layer of quality control after the development stage.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video/Audio Chat Dev for Social Network Platform

"Their development abilities were exceptional."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
Aug. 2018 - July 2019
Project summary: 

BigStep Technologies Pvt. Ltd. developed a chat feature supporting audio and video calls.

The Reviewer
 
11-50 Employees
 
Uberlandia, Brazil
Dário Cândido de Oliveira
Empresario, Xiglute
 
Verified
The Review
Feedback summary: 

Their involvement more than doubled the online user base. BigStep Technologies Pvt. Ltd. showcased impressive development skills and delivered the chat solution in record time.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am very happy to have BigStep Technologies as a partner, a wonderful company with a perfect team in service and work.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

Big Step was hired to develop a high-performance chat with new technologies, video and audio calls.

What were your goals for this project?

Take better care of my users.

SOLUTION

How did you select this vendor?

Through much research, I found the Big Step for sure to improve company to help with this project.

Describe the project and the services they provided in detail.

Develop a high-performance chat with new technologies, video and audio calls.

What was the team composition?

The staff is excellent. The best service I have ever received.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I increase my user base by more than 100%.

How was project management arranged and how effective was it?

The organization was done internally and passed on to Big Step, who always did an excellent job, in record time.

What did you find most impressive about this company?

The attendants and their development abilities were exceptional.

Are there any areas for improvement?

Everything is fine for me.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Excellent Attendants and Perfect Development.
  • 5.0 NPS
    Willing to refer