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Making The Complex Simple

4.8
2 reviews

We are growing as a leading information and communication service provider and we help organizations in developing next generation infrastructure which keeps them operational without any disruption.

We Design, Deliver & Manage Services that helps our customers in improving their customer experience, empower their people, create competitive edge and immediately respond to changing scenario.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2011
Show all +
Gurgaon, India
headquarters
  • Plot 23, Maruti Industrial Area, Sector 18
    Gurgaon, HR 122015
    India
    +91-7065-GSV-GSV
other locations

Portfolio

Key clients: 
  1. Pharmaceutical Companies
  2. Retail Stores Chains
  3. Hotel Chains
  4. Automobile Companies
  5. Managed Services Companies
  6. Staff Augmentation
  7. Law Department
  8. Police Department
  9. Education Department
  10. Smart City Planning

Reviews

4.8
2 reviews
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Network Architecture for AI Company

"The people there are very helpful and prompt to fix your issues."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2016 - Ongoing
Project summary: 

GSV SYSTEMS LLP developed a network architecture for an AI company. The team set up and secured the client's infrastructure and successfully connected remote users.

The Reviewer
 
51-200 Employees
 
Gurgaon, India
Ahwan Kumar
Tech Lead, ParallelDots
 
Verified
The Review
Feedback summary: 

The engagement allowed the client to focus their attention on product development. GSV SYSTEMS LLP is collaborative and helpful, ensuring a smooth workflow between teams. The team goes above and beyond to ensure client satisfaction.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Technology Lead at ParallelDots, Inc. We are primarily an AI company building products across several verticals like Healthcare, Market Research etc. We are a team of 50-100 employees passionate to build products having applied implementation of deep learning/machine learning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GSV SYSTEMS LLP?

GSV Systems has helped us plan our network architecture, procuring quality devices and provided continuous support to set up the backbone of our IT infrastructure. It helped us focus our product development as our network and security were taken care by them.

What were your goals for this project?

We wanted to setup a network infrastructure having multiple ISPs, wanted the best routing to support 50-100 concurrent users, that would be like 200 devices, VPN access for securely connecting remote users, connecting our office network to AWS, GCP through secure tunnels.

SOLUTION

How did you select this vendor?

The planning, quality of devices and support provided them has been excellent. The engineers are highly qualified professionals having state of the art skills and certifications like CCIE & JNCIE. Cloud Certifications like MCP's & AWS Certified Architect makes them a perfect fit the cloud management and consultant as well. The have the expertise across premise, cloud deployments as well as hybrid cloud. So it's a one-stop solution for us.

Describe the project in detail.

Once we selected this vendor, we had to set up an initial infrastructure for 20 users. As our team size increased and the company grew the requirement also changed, but the devices suggested by them were very scalable and we didn't have to buy new ones.

They have been very versatile to meet our needs which are changing every quarter. Going forward they helped us secure our infrastructure with the best practices and setup secure access for our remote users, cloud connectivity and deployment.

What was the team composition?

Initially there is a team having a lead which comes and does the setup of all the network infrastructure (hardware + software) and gives you everything up and running. Going forward you are provided an account manager who is your go to guy. They have an excellent ticketing system, where you drop a mail and instantly a person is assigned to help you out.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are primarily a tech startup focussing on AI products. GSV systems had provided us the peace of mind to focus on our product development as all network related things are taken care of by their team.

How effective was the workflow between your team and theirs?

The collaboration was excellent. Once you contact them, you would be explained everything in detail. You can take your time to decide things. Once you are ready and are in onboarding phase they will setup everything with your continuous consultation and requirement. They have very good suggestions to your problems. Once onboarded, they provide you continuous and very satisfactory support.

What did you find most impressive about this company?

The most impressive part is they have always have an excellent solution based on your requirements and budget. The people there are very helpful and prompt to fix your issues.

Are there any areas for improvement?

A biweekly/monthly newsletter describing latest tech and hardware, security solutions would be very helpful. You get know the cutting edge research that's going on these areas and what could be suitable for you in future.

5.0
Overall Score The quality of services and products they have provided have been excellent till date and we expect the same in future.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Once you sign up, they contact you very soon. Immediate contact would be excellent.
  • 4.0 Cost
    Value / within estimates
    The cost was very optimised based on our needs, but yes providing more options and alternatives are always helpful.
  • 5.0 Quality
    Service & deliverables
    Quality of services and products they have provided have always been excellent.
  • 5.0 NPS
    Willing to refer
    They have been always excellent and I have always been refering them to my friends.

Technical Support for Project Management Group

“GSV engages skilled resources that leave larger firms, which leads to a highly-qualified team.”

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4.5

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
May 2014 - Jan. 2016
Project summary: 

GSV SYSTEMS LLP converted a legacy telephone system to a Cisco platform. They provided engineering, troubleshooting, reporting, and infrastructure support.

The Reviewer
 
1-10 Employees
 
Heiloo, Netherlands
Marcel Snieder
Project Manager, Westnorthwest7
 
Verified
The Review
Feedback summary: 

The project was completed to specifications, and the results are satisfactory. GSV SYSTEMS LLP responded well to changing requirements, and their team was technically savvy. Though their costs are low, the quality of their work far exceeds expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an independent project manager and service delivery manager. I offer my services to various companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GSV SYSTEMS LLP?

We hired them to help convert a client’s telephone from their legacy system to a state-of-the-art Cisco platform. They also helped support that platform after the migration.

SOLUTION

What was the scope of their involvement?

They did project work within predefined changes, and we leveraged their close contacts with Cisco. They executed everything remotely and provided first- second- and third-line support. They did implementation engineering, support engineering, troubleshooting, and reporting on their work and the performance of the infrastructure.

What is the team composition?

We work with a team of up to twelve members. At the time, they had account managers, but I mostly interfaced with the owner.

How did you come to work with GSV SYSTEMS LLP?

A close colleague recommended them. We used them first for a contract with an Australian client, and have since worked with them directly.

How much have you invested with them?

We spent in the region of $500,000.

What is the status of this engagement?

We started in the second quarter of 2014 and wrapped up a major project at the end of 2015 or the beginning of 2016. They continued to support the client after I was released from the project, and we still work together intermittently.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients were very satisfied. GSV responded to problems within the expected time, and they gave us good feedback. There was some client prejudice against offshore resources, but they overcame that.

How did GSV SYSTEMS LLP perform from a project management standpoint?

They performed to the requirements and the timeline. The client changed the scope frequently, but GSV accommodated all those changes.

What did you find most impressive about them?

Larger companies in India often can't keep the most ambitious or talented technical workers. GSV engages skilled resources that leave larger firms, which leads to a highly-qualified team.

Are there any areas they could improve?

I can't think of anything they could do differently. Their English is good, but some of their team members speak with heavy accents, which can create a bit of a language barrier over the phone. They're very good at working remotely, but it would be helpful to work with them on-site.

Do you have any advice for potential customers?

Treat them as you do your internal team. They are an excellent technical firm, and they work at a higher level than you might expect. They charge much lower rates than their counterparts in western countries with the same level of expertise.

4.5
Overall Score I really like working with them, and I have a continued relationship with them.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    We occasionally had to send reminders to start meetings on time.
  • 4.5 Cost
    Value / within estimates
    They offered very good rates for the quality of service they provide.
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    They would work well for any company with a similar need to ours.