Custom Software Development
Less than $10,000
Jan. 2013 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They've met every expectation.”

Dec 8, 2015

IT Manager, Krishna Infratech

Anonymous

Real estate
India
11-50 Employees
Phone Interview
Verified

Kcloud developed a data management solution on Salesforce which facilitates organizing data, automatically emails customers, and ultimately increases sales. The team also develops extensions for the solution.

The product delivered by Kcloud has helped to save time on several routine tasks, increasing productivity in the process. The team receives positive comments for their availability and responsiveness around the clock.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a real estate company, and we construct buildings in India.

What is your position?

I am the IT [information technology] manager.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Kcloud Technologies?

I had problems with closing deals, organizing data, and managing leads through our old system. We contracted Kcloud to build a Salesforce application for these issues.

SOLUTION

Please describe the scope of their involvement in detail.

We've worked with Kcloud since 2013. They manage our Salesforce platform and have developed an app, which allows us to organize our data in a better way. It solves all our previous issues, and I can even send emails automatically to customers.

They have very good Salesforce knowledge. I had been turned down by other companies before contacting them.

How did you come to work with Kcloud Technologies?

We were searching for cloud development companies, specifically Salesforce, in India. We searched and found Kcloud.

Could you provide a sense of the size of this initiative in financial terms?

Pricing is based on requirements. They never ask for money beforehand. Our needs come first, and whatever estimates they give us prove accurate.

What is the status of this engagement?

We contacted them in 2013 and have been working with them since then. We make new implementations in our Salesforce solution on a monthly or even weekly basis and use Kcloud exclusively.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The main indicator of success is that I have saved much time using their solution, and my company is working with Salesforce very well.

How did Kcloud Technologies perform from a project management standpoint?

We've enjoyed working with Kcloud. They're very responsive, no matter the hour of day at which we might approach them – it can even be 1 a.m.

What distinguishes Kcloud Technologies from other providers?

They don't compare to any other contractor. They've met every expectation.

Is there anything Kcloud Technologies could have improved or done differently?

There's nothing I'd say they could improve on.

RATINGS

5.0

Kcloud Technologies

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