Bug Hunters

BACKGROUND

Please describe your company and position.

I am the Sr. Manager of L&D of Techademy Learning Solutions Pvt Ltd.

Describe what your company does in a single sentence.

We are an Enterprise Learning & Consulting firm, providing Learning and consulting support to fortune 500 companies, 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?

• Project Creation on Testing Frameworks
• Project Creation on Selenium
• Project Creation on Rest Assure

SOLUTION

How did you find Bug Hunters?

Online Search

Why did you select Bug Hunters over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Bug Hunters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed support in Code Based Project Creation of several testing framework such as Seleneium with Java, Playwright, Rest Assured etc. From the start, theteam understood what we needed and worked closely with us to make sure everything went smoothly. The creative solutions and careful attention to detail really improved our testing process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Testing Efficiency: The implementation of the new testing frameworks reduced the time required for testing by 30%, allowing for quicker iterations and faster delivery of features.
Increased Test Coverage: The project achieved a 25% increase in test coverage, ensuring more comprehensive testing and higher quality assurance.
Reduced Defect Rate: There was a 40% reduction in the number of defects found post-release, indicating more effective testing and higher product quality.
Timely Delivery: All project milestones were met on or ahead of schedule, demonstrating effective project management and execution.
Positive Feedback: Stakeholders and team members provided positive feedback on the improved testing processes and the overall project outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery: Bug Hunters consistently delivered all project items on or ahead of schedule. Their ability to meet tight deadlines without compromising quality was impressive and crucial for our project's success.
Proactive Communication: They maintained clear and regular communication, keeping us informed of progress and any potential issues. This transparency helped us stay aligned and make informed decisions promptly.
Responsiveness: Bug Hunters were highly responsive to our needs and requests. Whether it was addressing concerns, making adjustments, or providing additional support, they were always quick to respond and adapt.
Attention to Detail: Their meticulous attention to detail ensured that all aspects of the project were thoroughly considered and executed to the highest standards.
Problem-Solving: They demonstrated strong problem-solving skills, offering innovative solutions to any challenges that arose. This proactive approach helped us navigate obstacles smoothly.

What was your primary form of communication with Bug Hunters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Innovative Solutions: Bug Hunters consistently provided creative and effective solutions to complex testing challenges. Their ability to think outside the box and implement cutting-edge techniques was truly impressive.
Attention to Detail: Their meticulous approach ensured that every aspect of the project was thoroughly considered and executed to the highest standards. This attention to detail significantly improved the overall quality of our testing processes.
Proactive Communication: They maintained clear and regular communication, which helped us stay aligned and make informed decisions promptly. Their transparency and responsiveness were key to our successful collaboration.
Flexibility and Adaptability: Bug Hunters demonstrated remarkable flexibility in adapting to our changing needs and requirements. Their willingness to go the extra mile to accommodate our requests made a substantial difference.
Timely Delivery: Despite tight deadlines, they consistently delivered on time without compromising on quality. This reliability was crucial for the timely completion of our project.

Are there any areas for improvement or something Bug Hunters could have done differently?

One area for improvement could be addressing the communication gap due to the use of different platforms. While Bug Hunters use Slack, we use MS Teams, which sometimes made communication a bit challenging.

BACKGROUND

Please describe your company and position.

I am the Senior Programmer Analyst of InfoSpark IT Solutions

Describe what your company does in a single sentence.

InfoSpark IT Solutions was founded in 2009. We are one of the leading IT companies in Faridabad, we have established ourselves as skilled professionals within the field of Domain Booking, Web Design, Search Engine Optimization (SEO), Portal Development, Mobile Apps Development, Internet Advertising, Search Engine and Web Directory Solutions, Software Development, and link exchange services. 

Our Goals: To know our client's requirements and create the best solutions for their business for better internal processes. Update or create their online presence. Update or create their online presence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?

• Testing of E-Commerce Portal

SOLUTION

How did you find Bug Hunters?

Referral

Why did you select Bug Hunters over others?

High ratings

How many teammates from Bug Hunters were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Functional Testing: User Account Management: Testing user registration, login, password reset, and profile management. 
• Product Catalog: Testing product listing, filtering, search, and sorting functions. 
• Shopping Cart: Testing adding/removing items, updating quantities, and validating the cart total. 
• Checkout Process: Testing the entire purchase process, including shipping and payment options. 
• Order Management: Testing order placement, order status updates, and order history. 
• Payment Gateway: Ensuring secure payment processing. 
• Shipping and Tax Calculations: Verifying accurate calculations. 
• Inventory Management: Testing stock availability and order processing. 
• Usability Testing: Assessing the user interface for ease of use, navigation, and mobile responsiveness. Checking the clarity and accuracy of product descriptions and images. 
• Performance Testing: Load Testing: Evaluating the system's ability to handle concurrent users and peak loads. 
• Stress Testing: Assessing the system's response under extreme conditions. 
• Scalability Testing: Ensuring the system can scale with increased user traffic. 
• Speed and Responsiveness: Checking page load times and overall website responsiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measuring and tracking key metrics is essential for the success of an e-commerce project. These metrics provide insights into the performance and effectiveness of your online store. 

Here are some important e-commerce project metrics to consider: 

• Sales and Revenue Metrics: Total Sales: The total value of products or services sold. 
  • Revenue: The income generated from sales, including shipping fees and taxes. 
  • Conversion Rate: The percentage of visitors who make a purchase. 
  • Customer Engagement Metrics: Traffic: The number of visitors to your site. 
  • Bounce Rate: The percentage of visitors who leave the site after viewing only one page. 
  • Average Session Duration: The average amount of time visitors spend on your site. 
  • Page Views: The total number of pages viewed by visitors. 

• Customer Acquisition Metrics: 
  • Cost Per Acquisition (CPA): The cost of acquiring a new customer. 
  • Customer Lifetime Value (CLV): The total revenue a customer is expected to generate during their relationship with your business. 

• Cart Abandonment Metrics: 
  • Cart Abandonment Rate: The percentage of visitors who add items to their cart but do not complete the purchase. 
  • Reasons for Abandonment: Identifying common reasons for cart abandonment can help you make improvements. 

• Inventory Metrics: 
  • Stock Levels: Tracking the availability of products and managing restocking. 
  • Inventory Turnover Rate: How quickly you sell your inventory.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I recently had the pleasure of working with Bug Hunters, and I couldn't be more satisfied with their services. From the moment I engaged with their team, I was impressed by their professionalism and expertise. The Bug Hunters team was incredibly thorough in their testing process, leaving no stone unturned to ensure the quality and reliability of our product. They communicated with us every step of the way, providing regular updates and promptly addressing any issues or concerns that arose during the testing phase. What truly sets Bug Hunters apart is their commitment to delivering results. They not only identified and reported bugs and issues but also offered valuable insights and recommendations for improvement. 

Their comprehensive testing helped us enhance the user experience and product performance significantly. Furthermore, the turnaround time for their testing services was exceptional, ensuring that we met our project deadlines without a hitch. Their attention to detail and dedication to excellence were evident in every aspect of their work. I highly recommend Bug Hunters to any business looking for top-tier testing services. Their team's expertise, professionalism, and commitment to quality make them valuable partners in ensuring the success of any project. We look forward to working with them on future endeavors.

What was your primary form of communication with Bug Hunters?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

there are several characteristics that can make a testing company stand out: 

• Expertise and Experience: A testing company with a team of highly experienced professionals who specialize in various types of testing, such as functional, performance, security, or usability testing, can offer unique insights and best practices. 
• Innovation and Technology: Companies that invest in cutting-edge testing tools and technologies, such as automation frameworks, AI-based testing, or crowdtesting platforms, can provide more efficient and effective testing solutions. 
• Comprehensive Test Coverage: A testing company that offers a wide range of testing services, including cross-browser and cross-device testing, accessibility testing, and localization testing, can ensure comprehensive coverage for diverse client needs. 
• Industry-specific Knowledge: Some testing companies specialize in particular industries like healthcare, finance, or e-commerce, and have in-depth knowledge of industry-specific regulations, compliance requirements, and challenges. 
• Custom Test Strategies: Companies that tailor their testing strategies to the unique needs and goals of their clients can provide a more personalized and effective service.

Are there any areas for improvement or something Bug Hunters could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a department Coordinator at Aerologix Pty. Ltd.

Describe what your company does in a single sentence.

Uber for drones

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?

• Automate QA

SOLUTION

How did you find Bug Hunters?

• Referral

Why did you select Bug Hunters over others?

• Referred to me

How many teammates from Bug Hunters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We recently engaged the Bughunters team to automate several features for our applications, and this marks our second successful collaboration with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout our project, their effective communication and technical prowess made the collaboration incredibly seamless. Meeting deadlines effortlessly, they proved to be an invaluable asset to our undertaking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their responsiveness to our needs was excellent. Whenever we had any specific requirements or changes in the project scope, they promptly addressed them and adapted their approach accordingly. Their open and proactive communication allowed us to discuss any concerns or issues that arose during the project, and they were always willing to accommodate our requests and provide suitable solutions.

Overall, their engagement with us was highly satisfactory, characterized by timely deliveries and a strong commitment to addressing our needs in a responsive and effective manner.

What was your primary form of communication with Bug Hunters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrated great efficiency in delivering items on time, meeting deadlines without any significant delays.

Are there any areas for improvement or something Bug Hunters could have done differently?

None that I can think of for now.

BACKGROUND

Please describe your company and your position there.

Interview Kickstart is an Ed-Tech company with focus on up-skilling its customers and enabling them to crack interviews of their dream jobs at Faang companies. I work as an Engineering Manager at IK and I look after Test Engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bug Hunters?

We hired Bug Hunters for quality assurance and automation of key UI workflows.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on Upwork, got in touch with them and had a couple of rounds of discussion.

Describe the project in detail and walk through the stages of the project.

Project involved writing test cases for various features of our product, testing them manually and figuring out the key flows and automating them through a UI framework.

How many resources from the vendor's team worked with you, and what were their positions?

At one time, there were 6 people, but the number has varied depending upon the requirements in the project. They mostly worked as QA engineers or automation engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The QAs from bug hunters helped us catch a lot of bugs during testing phase and ensured a quality delivery of features. They also helped improve the coverage of automation to reduce the manual efforts required in manual regression.

How effective was the workflow between your team and theirs?

The quality of work and ownership were quite good. We never had any complaints.

What did you find most impressive or unique about this company?

Their skilled QAs, taking ownership levels, and willingness to learn more and adapt to new projects quickly were amazing!

Are there any areas for improvement or something they could have done differently?

I think they are doing fairly well. No comments.

BACKGROUND

Please describe your company and your position there.

I am CPO of Shelvpace, headquartered in Scottsdale, AZ. Shelvspace is the first to deliver a ‘retail shelf management’ solution for CPG companies focused on increasing sales and protecting their brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bug Hunters?

We had a need for quality assurance testing on our native mobile applications. We did not have the resources in-house to effectively allocate time to this, so reached out to Bug Hunters for help

What were your goals for this project?

The primary goal of this ongoing project was to do mobile testing and user acceptance testing of new and existing features in the applications

SOLUTION

How did you select Bug Hunters?

We found Bug Hunters using upwork and was able to initiate a small pilot where quickly new we had the right fit.

Describe the project in detail.

Bug hunters is responsible for continuously beating up our mobile applications to identify bugs, and or ui issues in our applications.

They work directly in our project manager solution and when they identify issues, they log the bug, repo steps and often videos of the repo.

What was the team composition?

We have a central contact we work with for any new testing that is needed and never have to manage or communicate with anyone besides our central contact.

After providing requirements, the relationship has been very hands off as they have been able to work independently based on requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first week, Bug Hunters was off and running with daily recaps of work completed and bugs found. For the past couple years we have had a successful partnership where they have continued to provide valuable QA with little to no management.

How effective was the workflow between your team and theirs?

Communicating with their team was extremely easy even though we were on opposite sides of the world.

Most communication is all done via Skype or email and they were able to use our product management tools to report bugs which was a huge help!

They are flexible on when to work but we didn't have a need for them to work during our business hours.

What did you find most impressive about this company?

I was very impressed with the communication and the ability to quickly pick up the requirements and get started. There was very little time wasted explaining requirements and or process and they have been extremely adaptable to the needs and request we have needed.

Are there any areas for improvement?

Not at this time

BACKGROUND

Please describe your company and position.

I am the Co-Founder of digitalHats

Describe what your company does in a single sentence.

Digital Marketing Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?
Establish Test Automation Framework, Enhance Security Posture, Achieve Regulatory Compliance

SOLUTION

How did you find Bug Hunters?

Online Search

Why did you select Bug Hunters over others?

High ratings

How many teammates from Bug Hunters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project involved two main areas: Test Automation and Cybersecurity Compliance. For Test Automation, Bug Hunters was responsible for creating an automation framework from scratch, as well as automating regression test scenarios to ensure consistent and reliable testing results. In the Cybersecurity domain, Bug Hunters conducted a comprehensive compliance audit and provided ongoing support to help us maintain our security posture and achieve industry-standard compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The primary goal of the project was to establish a robust test automation framework that could streamline our regression testing process and ensure that our software was consistently reliable and bug-free. Additionally, the cybersecurity portion of the project aimed to assess our current security posture, identify any gaps, and achieve compliance with relevant regulations, ultimately enhancing our overall security and reducing the risk of potential threats.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bug Hunters began the Test Automation project by analyzing our existing testing processes and requirements. They then designed and implemented a custom automation framework tailored to our specific needs. The framework allowed us to automate key regression test scenarios, significantly reducing manual effort and improving test coverage.
On the Cybersecurity side, Bug Hunters conducted a thorough compliance audit, assessing our systems against industry regulations. They identified areas of improvement and provided actionable recommendations. Their team supported us in implementing these recommendations, ensuring our systems meet all necessary compliance standards. Additionally, they helped us establish and maintain a strong security posture to protect against future threats.

What was your primary form of communication with Bug Hunters?

Virtual Meeting

What did you find most impressive or unique about this company?

Their efficacy and delivery timelines are always in place. 

Are there any areas for improvement or something Bug Hunters could have done differently?

It met my business requirements to the best so thank you the whole team. 

BACKGROUND

Please describe your company and position.

I am the Sr. Alliance Manager of Orangebits India

Describe what your company does in a single sentence.

Founded in 2016, Orangebits offers SaaS, Staff Augmentation and Product Engineering Services. Following the agile methodology, we have successfully driven digital transformation for businesses across healthcare, education, telecommunications, fintech, real estate and e-commerce industries. With a zest to provide each of our clients with the best service we have transcended all boundaries, building innovative solutions and trust among clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?

• Technical Mastery and Specialization
• Obtain Advanced Security Certifications

SOLUTION

How did you find Bug Hunters?

Online Search

Why did you select Bug Hunters over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bug Hunters were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

-

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Business requirements
2. Are delivered and maintained on schedule, 
3. Are delivered and maintained within budget, and 
4. They deliver the expected business value and ROI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

By regularly submitting projects on schedule. Entire team & company produces work early and delivers work on time, this result in a positive industry reputation.

What was your primary form of communication with Bug Hunters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their operating philosophy

Are there any areas for improvement or something Bug Hunters could have done differently?

• User acceptance testing
• Synthetic data analysis
• Efficient data management.

BACKGROUND

Please describe your company and position.

I am the Owner of TechByte Digital

Describe what your company does in a single sentence.

Digital transformation of our client business with SAAS solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?

• Software Testing Automation
• Hiring offshore team

SOLUTION

How did you find Bug Hunters?

Referral

Why did you select Bug Hunters over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bug Hunters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Functional Testing: Verification of individual functions and features to ensure they work as intended. Identification and validation of inputs, outputs, and error conditions. 
• Performance Testing: Assessment of the application's speed, responsiveness, and overall performance under various conditions (e.g., high traffic, low bandwidth). 
• User Experience Testing: Evaluation of the app's interface, navigation, and overall user satisfaction. Usability testing to identify any potential user experience issues. 
• Security Testing: Security testing involves assessing the application for vulnerabilities and ensuring it can withstand potential cyber threats. 

Key components include: 

• Penetration Testing (Pen Test): Simulated cyberattacks to identify and exploit vulnerabilities. In-depth analysis of the application's resistance to external threats. 
• Vulnerability Assessment: Systematic identification and analysis of potential weaknesses. Prioritization of vulnerabilities based on their severity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced Application Stability: Through rigorous functional testing, the project contributed to the identification and resolution of software bugs and glitches, resulting in a more stable and reliable application. 
• Improved Performance Metrics: Performance testing efforts led to quantifiable improvements in the application's speed, responsiveness, and overall performance. These enhancements were measured under various conditions, ensuring optimal user experiences. 
• Strengthened Security Posture: The penetration testing (pen test) component successfully identified and addressed vulnerabilities, fortifying the application's security. Measurable reductions in potential risks and enhanced resistance to cyber threats were achieved. 
• Efficient Automated Testing Processes: The implementation of automated testing scripts and frameworks resulted in a notable increase in testing efficiency. Time-consuming manual testing tasks were replaced with automated processes, leading to faster and more reliable testing outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deployed methodical planning, effective communication, adherence to timelines, adaptability, and agile deliverables.

What was your primary form of communication with Bug Hunters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their comprehensive testing expertise, proactive security measures, Efficient Testing Automation, Client-Centric Communication, Agile and Adaptive Approach, Timely and Reliable Deliverables

Are there any areas for improvement or something Bug Hunters could have done differently?

Enhanced Documentation Clarity

BACKGROUND

Please describe your company and position.

I am the Manager- Talent Acquisition of Software & Product Dev Company

Describe what your company does in a single sentence.

We are a Software Services & Product Development Company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bug Hunters to accomplish?

• Manual Testing
• Accessibility Testing

SOLUTION

How did you find Bug Hunters?

Online Search

Why did you select Bug Hunters over others?

Company values aligned

How many teammates from Bug Hunters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Accessibility And Manual Testing of Web Application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-Time Delivery Quality of Work Team Communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured timely delivery and provided us with quality work.

What was your primary form of communication with Bug Hunters?

Virtual Meeting

What did you find most impressive or unique about this company?

Bug Hunters is a team of exceptional group of people with the right balance of Skills, attitude and a sense of ownership. They believe in Quality and On-time delivery and maintain clear communication during the entire SDLC. We highly recommend them for any Testing needs irrespective of Manual/Automation/Performance testing.

Are there any areas for improvement or something Bug Hunters could have done differently?

NA