Application Management & Support IT Managed Services Mobile App Development
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"What impresses us the most is their strong customer-centric approach and people-focused culture."

May 30, 2025

Executive, DWAO

Anonymous

Information technology
New Delhi, India
201-500 Employees
Online Review
Verified

TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) provides app development support for a digital marketing company. The tasks include app scalability, website authoring, log management, and API integration.

TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) has helped the client implement over 10 languages, connect more than 10,000 properties, and increase customer retention by four times. The team adheres to data governance, delivers items on time, and is responsive to the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Executive of DWAO

Describe what your company does in a single sentence.

A Digital Martech company providing a range of services, including assessment, readiness enablement, customized implementation, and ongoing training to help organizations attain digital maturity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) to accomplish?

Working on a 360 approach to provide actionable insights out of the data
Help companies scale customer experience and drive more revenue to their business

SOLUTION

How did you find TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED)?

Referral

Why did you select TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Application support
Application scalability
Website Authoring
Zero downtime of the application
Log management for user activities
3rd party API Integration
Maintaining Quality standards - Architecture and code reviews
New developments/enhancements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

10 + language implementation for Indian Audience
100+ connected builders, with 10,000+ property listed
4x increase in customer retention
100% adherence of data governance and protection

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They consistently delivered items on time, and they were very responsive to our needs.

What was your primary form of communication with TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED)?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

What impresses us the most is their strong customer-centric approach and people-focused culture. The team demonstrates a genuine sense of community, ownership, and collaboration. They work together in a spirit of co-creation, innovation, and development to build next-generation software products, leveraging accelerators effectively.

Are there any areas for improvement or something TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) could have done differently?

nothing as such

RATINGS

5.0

TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED)

Humanizing Digital Experience Through Technology

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