TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED)

BACKGROUND

Please describe your company and position.

I am an Executive of DWAO

Describe what your company does in a single sentence.

A Digital Martech company providing a range of services, including assessment, readiness enablement, customized implementation, and ongoing training to help organizations attain digital maturity. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) to accomplish?

• Working on a 360 approach to provide actionable insights out of the data
• Help companies scale customer experience and drive more revenue to their business

SOLUTION

How did you find TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED)?

Referral

Why did you select TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Application support
2. Application scalability 
3. Website Authoring 
4. Zero downtime of the application 
5. Log management for user activities
6. 3rd party API Integration 
7. Maintaining Quality standards - Architecture and code reviews
8. New developments/enhancements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. 10 + language implementation for Indian Audience
2. 100+ connected builders, with 10,000+ property listed
3. 4x increase in customer retention
4. 100% adherence of data governance and protection

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They consistently delivered items on time, and they were very responsive to our needs.

What was your primary form of communication with TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED)?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impresses us the most is their strong customer-centric approach and people-focused culture. The team demonstrates a genuine sense of community, ownership, and collaboration. They work together in a spirit of co-creation, innovation, and development to build next-generation software products, leveraging accelerators effectively.

Are there any areas for improvement or something TECHCHEFZ DIGITAL (TCZ DIGITAL PVT. LIMITED) could have done differently?

nothing as such