Software Engineering. Intelligent Automation.

Itransition is a trusted global software development company with more than 20 years of professional experience. We deliver a full spectrum of software consulting and development services to clients from more than 30 countries. Over 2000 + diverse IT professionals with strong technology skills and business knowledge and mature methodologies enable us to effectively handle software projects of any scale and complexity. 

Industry Recognition

Itransition has been recognized among the world’s leading software outsourcing providers by different industry authorities and highlighted in the following lists:  

  • The Global Outsourcing 100 by International Association of Outsourcing Partners (IAOP)
  • The Software 500 by Software Magazine
  • Technology Fast 500 by Deloitte
  • Inc 5000 ranking

Specialties

  • Custom Software Development
  • Software Product Development
  • Enterprise Application Integration
  • Technology Consulting
  • Application Security
  • Software Testing & QA
  • Maintenance and Support
  • Dedicated Development Centers
 
$10,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
1998
Show all +
Denver, CO
headquarters
  • 3900 S. Wadsworth Blvd., Suite 485
    Denver, CO 80235
    United States
other locations
  • 3rd floor, 5-8 Dysart Street
    London, LND EC2A 2BX
    United Kingdom
  • Kulman st. 1
    Minsk 220013
    Belarus
  • 5910 Courtyard Drive, Ste. 170
    Austin, TX TX 78731
    United States
  • 100 Cambridge street 14th fl
    Boston, MA 02114
    United States

Portfolio

Key clients: 
Expedia, Xerox, Toyota, eBay, PayPal, adidas, Shell, BP, Statoil, KPMG, Acronis, IBM, Citibank, Telekom Austria Group, Kaspersky Lab, United Nations
Body Worn Camera Video Management Image

Body Worn Camera Video Management

Our Customer is the largest body worn camera manufacturer for law enforcement, private security and other security enforcement activities in the US. The Customer’s products are aimed at providing enforcement officials with a way to record their daily activities for higher accountability, transparency, and protection from false complaints. Given the increasing demand for wearable camera systems produced by the Customer the

latter turned to Itransition with a request to develop a convenient and secure software system for the storage, retrieval, and management of video files from Customer’s camera systems.

Itransition developed a complex media file management software which helps law enforcement officers process videos recorded with Customer’s wearable cameras. The delivered solution represents a software system for retrieval and management of video files secured with FIPS 140-2 compliant Digital Signature and uploaded to Customer’s cloud-based storage.

adidas miCoach Image

adidas miCoach

adidas miCoach product family includes Speed Cell, Pacer Bundle, and Heart Rate Monitor connected to a PC/Mac and an iPod/iPhone to pass aggregated data to the miCoach.com.  adidas needed a comprehensive solution meeting latest technology requirements and corresponding to usability expectations when looking to revamp its award-winning miCoach device management back-end

application.  During the technology partner selection process, deep domain knowledge and relevant industry expertise of Itransition were identified as the top competitive advantages and helped land the deal.

The development of the desktop app went in parallel with continuous enhancement of the web application and frequent updates of device firmware, thus intensifying collaboration and adding more challenge to the project. Itransition team had to communicate with several teams distributed across the US and Europe who were responsible for miCoach web portal development, mobile applications, and devices firmware enhancements. Within this workflow, we had to develop and test miCoach desktop application using different versions of firmware, enable data extraction and transfer to web UI.

Full IT Services Coverage for a Mobile  Operator Image

Full IT Services Coverage for a Mobile Operator

Life:), a Turkcell company, is the third largest mobile operator in Belarus. Itransition took over the whole coverage of life:)'s IT-related needs, including technical implementation of innovative offerings (bonuses, promotions, etc.) and marketing campaigns, maintenance and quality assurance of customer service support systems, CRM, document management, statistics & report generation functionality, integration with payment

systems, and many more. 

Engagement of Itransition’s development, QA and maintenance and support teams enabled life:) to achieve a considerable decrease in technical glitches and overall systems stabilization, grow subscriber base and remarkably strengthen its positions on the market. 

Powerful E-mail Archive Migration Solution Image

Powerful E-mail Archive Migration Solution

Our Customer, one of the world’s leading vendors that specializes in e-mail archive and PST content management, decided to launch next-gen e-mail archive migration software with versatile platform support and near-zero risk of data loss or tampering for both premium and mid-segment clients.

Having undergone the Customer’s test-drive with flying colours, Itransition was engaged in the full-scale project

implementation.

The delivered platform provides for direct migration of e-mail archive data and supports the majority of e-mail archive platforms, both on-site and cloud. Automated migration is performed by a high-performance engine that delivers an unmatched processing rate, extracting, converting and writing data at speeds over 1.5 GB per minute without restricting user access to the database.

Itransition’s dedicated team has been working together with the Customer for over 8 years, bringing one of the best platforms in the market capable of powering the most demanding and complex e-mail archive and mailbox migration projects.

SaaS Portal for Public and Affordable Housing Community Image

SaaS Portal for Public and Affordable Housing Community

A USA based company automating implementation of Public Housing programs teams up with Itransition for full-cycle development of a powerful set of ASP.NET cloud-based applications united in a single and comprehensive solution.

Currently more than 800 public housing authorities (PHAs) benefit automation of the folowing processes the comprehensive applications suite provides:

  • applications
management
  • queries management and cleansing
  • apartment inspection procedures
  • contracting
  • payments tracking and status update
  • The solution is complemented with an online portal used by over 3 million people to submit applications.

     

    CarlaBella Expense Management System  Image

    CarlaBella Expense Management System

    Expense management system redevelopment for CarlaBella – a French software house – entailed a sustainable 12-year cooperation regarding J2EE-based system technical support and functionality enhancement. 

    The web-platform delivered by Itransition has been enabling to optimize time, HR and expense management in over 100 companies of all sizes, offering a flawlessly operating service and maintaining ensured customer

    satisfaction. The companies using the system have created over 2 000 000 database records since the application was deployed in 2001.
    Document Management System for a Telecom Company Image

    Document Management System for a Telecom Company

    The customer is one of the largest telecom operators in Belarus, providing a full spectrum of GSM and 3G services. The company’s customer base increased manyfold within a two year period. As a result of that growth, the company experienced a number of scalability issues with their information management systems and processes. 

    The company was dealing with a massive influx of documentation and thousands of new customer

    cases a month. They desperately needed to optimize their document management system and accelerate all internal document-related workflows. The key project goals were as follows:
    • Implement seamless document capturing and well-structured electronic repository to prevent documentation loss
    • Accelerate documentation search and accessibility
    • Automate documentation routing and re-routing
    • Apply effective document life-cycle policies
    • Provide document-centric collaboration tools

    Itransition successfully implemented a Microsoft SharePoint-based DMS focused on facilitating and automating document-related operations and creating a scalable base for future extensions.

    Comprehensive Decision Analytics Suite Image

    Comprehensive Decision Analytics Suite

    A global decision analytics company relies on Itransition’s software engineering and QA expertise for enhancing the customization and data management capabilities of its online BI tool.
    • Advanced BI platform providing insights for pharmaceutical market analysis
    • Large volume analytical data processing derived from 90+ unique sources
    • Robust personalization and data management features

     

    SaaS Solution for Accounts Payable Automation Image

    SaaS Solution for Accounts Payable Automation

    Anybill, a US-based pioneer in Software-as-a-Service accounts payable solutions, aimed to launch an online billing management service to assist companies in optimizing their accounting processes. The solution, a SaaS .NET-based application, provides organizations with improved control and visibility over the entire transaction lifecycle by delivering insights into cashflow and financial liabilities, while also integrating with

    several remote Purchase-to-Pay solutions.

    The customer was looking for an experienced, long-term offshore technology partner that could (1) build the functional components of the application and (2) make key recommendations on how to improve overall performance. 

    The Itransition development team was test-driven during a pilot project, which involved a set of use cases that had to be successfully implemented within one week’s time. Anybill was extremely satisfied with the performance capabilities demonstrated by Itransition. As a result, Itransition was commissioned for the full-scale implementation of the customer's custom application. 

    The project was accomplished on time, on budget, and to the customer’s immense satisfaction. The enhanced application is a transparent and flexible end-to-end solution that addresses common accounting and billing management problems.

     

    Worldwide Vehicle Tracking:Online Service and Mobile Apps for better logistics Image

    Worldwide Vehicle Tracking:Online Service and Mobile Apps for better logistics

    Seven Telematics is a UK-based manufacturer of Transcan Temperature Recorders ― the world's most widely used road transport monitoring devices. To stay ahead of competition, the company made the a decision to expand their offered services. Itransition was entrusted with the development of an integrated online monitoring solution with the following:

    1. Web service with rich customization options;
    2.  Mobile
    application that can be run on a smartphone or tablet.

    These attributes not only offer competitive advantages to our customer, but also helps them eliminate distracted driving through decreased cab phone usage, SMS and email alerts, driver panic alarms, etc.

    Interactive Training Portal for Philips Dynalite Image

    Interactive Training Portal for Philips Dynalite

    Philips Dynalite – a division of Philips – is an industry leading designer and manufacturer of lighting control solutions with numerous sales and support offices located around the globe. Dedicated to ensuring the highest quality customer service, the company pays close attention to the professional development of its sales and technical personnel.

    Being an eager adopter of practical and pragmatic approaches to

    learning, Philips Dynalite turned to Itransition for delivery of a comprehensive training portal to enable their staff to achieve the higher levels of competency. The portal was designed to serve as a consolidated informational and educational resource with online examination and certification capabilities.
    Online Recruitment Platform: SaaS for Employers, Recruiters and Job Seekers Image

    Online Recruitment Platform: SaaS for Employers, Recruiters and Job Seekers

    As with many other business-related activities, the traditional recruitment model can be improved through the power of information technology. Our customer decided to launch a nationwide online pay-as-you-use recruitment platform that would provide employers and recruiters with full-cycle process support.

    The functionality of the platform delivered by Itransition covers the following important

    areas:
    • Full-cycle recruiting process support
    • Secure candidate profile management system
    • Video interviews and online tests modules
    • High performance and scalability for productive media content management
    • Time tracking and reporting module

    The collaboration with Itransition remains in progress as a number of additional functionalities and features have yet to be implemented. 

    Reviews

    Sort by

    Development Support for Editorial & Creative Product

    “Working with them took a lot of weight off our shoulders.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May 2019 - Ongoing
    Project summary: 

    Itransition used HTML 5, JavaScript and Tableau to develop an AWS platform. They provided expert advice that improved the product while sticking to the outlined project requirements.

    The Reviewer
     
    1-10 Employees
     
    UK
    Director, Media Startup
     
    Verified
    The Review
    Feedback summary: 

    Though the product hasn’t been released yet, it has received positive feedback from potential clients and performed well in testing. Itransition worked in an agile method and communicated project updates to their partners twice a week. They’re a trusted partner who prioritizes project quality.   

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the director and co-founder of a small startup developing media creative software.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    The other co-founders and I were working in a publishing house and realized there wasn’t anything on the market that would piece together editorial and creative teams. We needed a software system for a client, and there simply was a gap in the market we thought we could fill.

    SOLUTION

    What was the scope of their involvement?

    Our product was already well-specified and we had loose wireframe requirements and collateral around what we wanted to achieve. Based on our specifications, they determined which languages and services would be most useful for the product we wanted to develop, including  HTML5, JavaScript, Tableau, and AWS. In addition to developing the front- and backend, their expertise was extremely helpful.

    What is the team composition?

    We had a project manager, two front- and backend developers, a designer, and a QA testing team. They also offered several other resources that weren’t working on our project full time.

    How did you come to work with Itransition?

    We hired Itransition as a development partner instead of bringing on our own developers. During the sales process, they assessed our project requirements and proposed a fair quote. They were very proactive and engaged with our team well.  

    How much have you invested with them?

    The project has cost between $100,000–$120,000 so far.

    What is the status of this engagement?

    We started in May 2019 and the project is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    We have a live product that isn’t in production yet. We’re still demonstrating our product with potential customers to determine what else we can improve. Nevertheless, the feedback from targeted clients is extremely positive and Itransition has exceeded our expectations. They’ve developed a visually appealing piece of software that we’re very confident in.

    How did Itransition perform from a project management standpoint?

    We worked in an agile fashion and had calls on both Mondays and Fridays to discuss progress. For formal communication, we used email, but also utilized Slack for day-to-day chats and questions, Jira for task management, and Confluence as our specification repository.

    What did you find most impressive about them?

    They think about the wider impacts of development and how to improve the system. Because of their extensive expertise, I trust Itranstion to build the product and create the features we need based on the requirements we gave them. Working with them took a lot of weight off our shoulders.

    Are there any areas they could improve?

    The QA process could be more organized. Testing seemed ad-hoc rather than following scripts, so we couldn’t really keep track of what had or hadn’t been tested. On the whole, they were both cost-effective and far exceeded our expectations.

    Do you have any advice for potential customers?

    Have a clear vision and strategy from the beginning of the project. They got on board with us and delivered exactly what we wanted because they knew our requirements going into the project.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Business Process Automation for Supply Chain & Logistics Provider

    "I was impressed by how efficiently the team estimated the timeframe of the project."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Feb. - Aug. 2019
    Project summary: 

    Itransition connected a management system that assisted with various processes within a supply chain & logistics provider. The team provided IT consulting as well. 

    The Reviewer
     
    1,001-5,000 Employees
     
    Nottingham, United Kingdom
    Senior Credit Controller, Supply Chain & Logistics Provider
     
    Verified
    The Review
    Feedback summary: 

    The work that Itransition has completed has led to streamlined processes throughout the company. Their team delivers on time, dealing with any issues efficiently. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m Owner and Senior Credit Controller at a subset of a supply chain & logistics provider. 

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Itransition?

    My company was opening a new office, and it needed to be connected to our head office management system (with multiple modules like inventory, logistics, accounting, human resources etc.)

    What were your goals for this project?

    We have multiple offices all over Europe that are connected to our cloud-based WMS Partner Portal. As our customers have a direct access to the Portal system where they can view stock and order information, we needed our new office to be operational via the Portal from day one.

    In our head office we have our own IT team fully capable to do it, but we were short of time and needed everything fast and 100% failproof.

    SOLUTION

    How did you select this vendor?

    I searched for the software consulting companies that have a good reputation for their solutions to sustain high performance rates after the project end. I shortlisted a few and reached out to their past clients to inquire about the cooperation process and results.

    Though all the shortlisted companies matched requests, I picked Itransition as they successfully ran multiple similar projects.

    Describe the project in detail.

    After I described what kind of assistance I needed, we discussed the deadline. I was worried that we were too optimistic about timeframes – and I indeed had to move the new office fully opening date for one month. Now I'm are really glad that the Itransition guys talked sense to me at the very beginning.

    Then we agreed on what parts of the project were to be overseen on Itransition’s side and what kind of input I needed to provide. During the project, the Itransition team was assessing possible risks in real time and suggesting time- and cost-saving solutions. As a result, new office started operating on the date we planned, and it started to take orders from the very first day.

    What was the team composition?

    I worked with a project manager, a business analyst, two developers, and a testing specialist. We met in person, spent many Skype hours together, and collaborated over lots of Jira tasks.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Once our new office received its first order, we felt like it had been there for ages. It successfully picked up and integrated all the processes our head company had been building for years.

    How effective was the workflow between your team and theirs?

    I was worried that the time difference would negatively impact our workflow, but the guys from Itransition scheduled everything to overlap with our actual working hours, so I never had delays in receiving updates.

    What did you find most impressive about this company?

    I was impressed by how efficiently the team estimated the timeframe of the project. Each stage was complete by its due date, even when there were some unexpected issues.

    Are there any areas for improvement?

    Sometimes, when pressed for time, the Itransition team made tweaks to the process without consulting with me. Everything worked out well in the end, but I would prefer more transparency.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    CRM Database Upgrade for Cloud Solutions Provider

    "Overall, they were well-positioned to meet the set goals."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Feb. - May 2018
    Project summary: 

    Itransition upgraded a CRM database for a third-party client that specialized in human capital management solutions. This involved data migration, normalization, database testing, and other IT services.

    The Reviewer
     
    1,001-5,000 Employees
     
    Jena, Germany
    Desktop Engineer, Cloud Solutions provider
     
    Verified
    The Review
    Feedback summary: 

    The end client was satisfied with Itransition's work and have used the database for over a year without issue. The team assigned a responsive project manager who kept all parties in the loop and ensured a smooth delivery. Speedy response times and strong project commitment were key to success.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I work as a desktop engineer for a global cloud-based software company.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Itransition?

    One of our clients, a global provider of Human Capital Management solutions, was going through their CRM database upgrade. The project included several stages: data migration, normalization, database testing, and other.

    The time was limited, and we needed a partner for some segments of this project. We opted for Itransition.

    What were your goals for this project?

    We delegated data cleansing and validation together with database testing to Itransition. In the end, we needed a normalized database containing clean and unified information. To reduce data redundancy, we also asked Itransition to perform database testing.

    SOLUTION

    How did you select this vendor?

    We were looking for a trusted IT company both in the US and globally. In the end, we shortlisted 10 vendors and reach out.

    After a few meetings, Itransition landed the contract as they proved most experienced in the services we needed. Besides, we couldn’t help but mention their high scores with past clients.

    Describe the project in detail.

    We had several discovery meetings with the Itransition team to agree on the objectives and deadlines. We followed a sprint-based project methodology, and when Itransition was done with normalizing, cleansing and testing data, their engagement was basically over.

    What was the team composition?

    Initially, we started out with Itransition’s project manager and a database developer, gradually growing the team to include a data architect, two more mid-level developers and a testing specialist.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    When presenting the project results to our client, they were fully satisfied with Itransition’s work. They have been leveraging the normalized database for more than a year, and we didn’t have a single complaint on their end.

    How effective was the workflow between your team and theirs?

    During our cooperation, we kept in touch through the project manager mostly, and he proved to be very responsive and professional. Every day we checked up the progress via Skype and Jira and our communication was always smooth.

    Even though we were geographically distant, we received timely reporting and documentation which was another benefit of our cooperation with Itransition.

    What did you find most impressive about this company?

    We really appreciated the speed of their response and their commitment. Overall, they were well-positioned to meet the set goals.

    Are there any areas for improvement?

    I wouldn’t say they had any.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Infrastructure Modernization for Lamination Company

    "Their rates are awesome compared to others."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    2017 - Ongoing
    Project summary: 

    Itransition upgraded an outmoded ERP system using ASP.NET. The team redesigned the web app and updated its code. They provide ongoing support.

    The Reviewer
     
    11-50 Employees
     
    Springfield, Massachusetts
    IT Manager, Lamcotec
     
    Verified
    The Review
    Feedback summary: 

    The team delivered a functional system that is now compatible with modern technological environments. They are a responsive and transparent partner. Customers can expect efficient work and communication.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the IT manager at Lamcotec, a manufacturing company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    We built our internal ERP system for Internet Explorer 6 and 7 with in-house resources. Since then, we’ve had to use VirtualBox with Windows XP to maintain the system’s compatibility with newer technologies. However, our internal support resource left the company and we needed a vendor to update and upgrade the outdated system.

    SOLUTION

    What was the scope of their involvement?

    Initially, the partnership focused on support and ongoing maintenance for the ERP system, which is a web-based app. Itransition then redesigned and upgraded the app’s internal code to be compatible with the new environment. The team used ASP.NET.

    What is the team composition?

    We have worked with separate development and QA teams. Initially, our team partnered only with the development team, which comprised two developers and a manager. Itransition did experience turnover with the manager position. We then onboarded the QA team when we started releasing updates and upgrades. 

    How did you come to work with Itransition?

    I did an internet search and generated a list of 10 prospective agencies. After interfacing with each vendor, I chose Itransition due to the team’s great rates and promising potential.

    What is the status of this engagement?

    We started working together on support in 2017 and the upgrade project began in 2018. The partnership is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The upgrade project is nearly complete; we can now use the new web browser without the VirtualBox. Everything is on schedule and we just released another build yesterday. Itransition continues to provide responsive support and maintenance, usually within 30 minutes. That timeframe is comparable to in-house support.

    How did Itransition perform from a project management standpoint?

    We communicate via phone calls, messaging, and Skype. Our team uses emails for items that do not require immediate replies, but Itransition still responds quickly. Their project management board lets us track status and file new tickets in a transparent manner.

    What did you find most impressive about them?

    Their rates are awesome compared to others.

    Are there any areas they could improve?

    The QA could be more organized and work slightly faster. The development team does better in these areas.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      It's hard to find their rates elsewhere.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I would definitely recommend them.

    Online Referral System for Dental Industry

    “They addressed our needs quickly, even during their region’s off hours.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2018 - Jan. 2019
    Project summary: 

    Following several discovery discussions, Itransition designed and developed a web portal that allows dental professional to send and receive referrals. They handled the whole process from conception to launch.

    The Reviewer
     
    1-10 Employees
     
    Thousand Oaks, California
    Brian Jones
    Managing Partner, Referlock
     
    Verified
    The Review
    Feedback summary: 

    The Itransition team met all expectations and delivered a quality product on time. Despite the time difference, they were incredibly responsive and always available. In addition to their excellent customer service skills, the team demonstrated refined technical knowledge and capabilities.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a managing partner at Referlock. We provide an online referral system for dental practitioners and specialists.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    In general, dental professionals follow a pretty archaic referral process. We wanted to create a digital tool that improved and automated that process, so we needed a vendor to help us.

    SOLUTION

    What was the scope of their involvement?

    Basically, Itransition was a one-stop shop for us. They handled the entire project from conception to execution. We followed a strict roadmap; each phase was clearly defined and priced to make sure we came in under budget.

    We started with several discussions to conceptualize the project. Once Itransition had a firm grasp of our idea, they designed the UX/UI elements for each page of the web portal. After we gave our approval, the team wrote all of the code for the system, built it, and migrated it to a live production environment. The web portal allows dental professionals to send and receive referrals more efficiently.

    What is the team composition?

    Initially, we were in contact with a sales representative. After we signed a contract, they assigned a project manager, a web designer, and several developers to our account.

    How did you come to work with Itransition?

    We searched for vendors online. After reviewing websites and gathering some information, we put together a shortlist of about six candidates from all over the globe and reached out to each. Several of them responded, and we went through a small proposal process. After considering our options, we ultimately chose Itransition. Their website was extremely informative and displayed their experience, which seemed relevant to our project. Additionally, their sales representative shared some examples of their work that aligned with our vision.

    How much have you invested with them?

    So far, we’ve spent about $40,000.

    What is the status of this engagement?

    This project lasted from August 2018–January 2019. They completed the web portal a while ago, but we delayed the launch to make some last-minute changes. We plan to continue the relationship with Itransition.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Itransition successfully completed the project.

    How did Itransition perform from a project management standpoint?

    They were incredible. The Transition team was very responsive, despite being in a different time zone. They addressed our needs quickly, even during their region’s off hours. Overall, I’m very impressed by their level of customer service.

    What did you find most impressive about them?

    They charge a very competitive price considering their level of technical skill. It really sets them apart from others in the market. They’re extremely savvy, producing a great product at a reasonable cost.

    Are there any areas they could improve?

    I had a few concerns about communication going into the engagement, but they exceeded my expectations by a long shot. At this point in our relationship, it’s very difficult to name any areas of weakness.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They stayed on schedule and completed their work on time.
    • 5.0 Cost
      Value / within estimates
      They offer a better deal than other vendors.
    • 5.0 Quality
      Service & deliverables
      They met all of our expectations.
    • 5.0 NPS
      Willing to refer

    Custom Software Dev for Large Internet Media Tech Company

    “Itransition exceeded the expectations of deliverables set out in our original requirements.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Feb. - Oct. 2017
    Project summary: 

    Itransition architected and developed a custom GRC solution that was AWS-based. Following sprint cycles, they delivered a pilot and demo of the software.

    The Reviewer
     
    10,000+ Employees
     
    Washington, District of Columbia
    Former Technical Project Manager, Global Media Company
     
    Verified
    The Review
    Feedback summary: 

    Itransition successfully met the highly complex needs of the project, delivering ahead of schedule. They also provided invaluable input and incorporated additional features as needed. Extremely organized and proactive in their approach, working with their team was a seamless process.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm a project manager for a global media company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    We had evaluated several governance, risk management, and compliance (GRC) tools, however, none quite met our needs, so we needed a vendor to help us build a custom solution.

    SOLUTION

    What was the scope of their involvement?

    Itransition developed the architecture of an AWS-based GRC tool, working off the requirements we provided. Their team visited our office in-person to learn about the company and the details of the project, including the high volume of data we had to work with. After they documented the requirements, they set up boards on Jira and Confluence for us to collaborate on and began building out the architecture in parallel with the development process.

    Following two to three sprint cycles, they delivered a demo product that we were able to iterate on and present to upper management for approvals.

    What is the team composition?

    We primarily worked with four people, including an architect, business analyst, program manager, and a lead developer who interfaced with the rest of the team, although we frequently met with the whole team as well. They brought on additional staff as needed.

    How did you come to work with Itransition?

    They were among a list of vendors sent our RFP. After evaluating their responses and proposals against 11 other vendors, we liked their approach the most and felt their pricing was appropriate.

    What is the status of this engagement?

    We worked together from February to October 2017. Due to a change in leadership and priorities, we put the project on hold, but we may pick back up with them again in the future.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Itransition successfully exceeded the expectations of deliverables set out in our original requirements. They incorporated additional features into the pilot phase and delivered a week ahead of schedule, despite the complexities of the project. We were not sure it was an achievable project, so we were very pleased with Itransition's ability to deliver.

    How did Itransition perform from a project management standpoint?

    We held daily stand-up meetings with their team as part of the agile process, which went very smoothly. Their team was great about communicating and documenting everything throughout the process. They were also able to plan ahead on staffing needs to have employees go through our background check and ID processes in order to work on the project on schedule.

    What did you find most impressive about them?

    I was most impressed by their high level of organization and their overall execution of the project. I've never worked with another vendor with a team as cohesive as theirs. They came to meetings even more prepared than we were.

    I also appreciated how they were all extremely proud of the accomplishments they'd achieved for us–they felt like genuine partners in that sense.

    Do you have any advice for potential customers?

    Work with their team on an agile basis and be open to their feedback. Some of the insights they provided us from sprint to sprint were better than anything we could've thought of.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      We felt they offered the best value out of the 11 vendors we considered working with.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I continually refer them to others.

    Software Dev for Financial Services Company

    "We needed good results and we were willing to spend money, so we’re satisfied with them." 

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $1,000,000 - $9,999,999
     
    Sept. 2010 - Ongoing
    Project summary: 

    In their role as an ongoing development partner, Itransition has worked with the MetaTrader online platform to augment customer offerings. They’ve also contributed work towards an income trading module.

    The Reviewer
     
    201-500 Employees
     
    Limassol, Cyprus
    Alexander Bilenko
    Head of IT, Forex Club
     
    Verified
    The Review
    Feedback summary: 

    Itransition continues to be a trusted partner because of their high-quality work and organized process. Their eagerness to solve problems of any size, desire to provide top-level customer service, and effective use of project management tools and workflows made them an ideal partner.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the head of IT delivery at Forex Club, a financial services company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    From time to time, we use outsourcing resources to improve our team’s capacity to meet our customer’s business needs. This time, I wanted to develop and improve the products we were using for our customers.

    SOLUTION

    What was the scope of their involvement?

    Their developers became a part of our in-house team for the project, developing software for our traders using MetaTrader. They helped us develop and improve a set of services that provide our customers with extended functionality, which had, until then, been an unreliable and out-of-the-box solution. The most recent project they’ve done related to an income trading module.

    What is the team composition?

    We use two to four outsourcing resources, most of whom are developers. There’s also one auto tester.

    How much have you invested with them?

    We’ve spent $750,000 so far—$250,000 on the first project and $500,000 on the second.

    What is the status of this engagement?

    We’ve been working together since September 2010.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We needed good results and we were willing to spend money, so we’re satisfied with them.

    How did Itransition perform from a project management standpoint?

    We use agile planning and a scrum approach with involves sprint deliverables. We also use story points and our internal project and task management bug tracking tool. Everything is quite precise.

    What did you find most impressive about them?

    They have very good customer service. They try to solve all our issues and come up with solutions quickly. They’re senior level developers, which is very effective for us as company.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    eCommerce Web Dev for Online Retail Company

    "They always had the right resources at the right time, which put my mind at ease."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Sept. 2016 - Feb. 2018
    Project summary: 

    Itransition developed a WooCommerce website. Features include a database and payment authorizations; they built plugins and now manage it in the cloud. User testing is still in progress.

    The Reviewer
     
    1-10 Employees
     
    Plano, Texas
    Bob Evans
    CTO, Elephants Remember
     
    Verified
    The Review
    Feedback summary: 

    The team was responsive and capably accommodated the time difference. They were knowledgeable and effective partners in a multi-party environment. Although some technical issues occurred, Itransition fixed them in short order.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO for Elephants Remember, an online retail company with concierge services for gift giving.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    We needed e-commerce development and a corresponding database.

    SOLUTION

    What was the scope of their involvement?

    We spent four months mocking up the website’s look and connection to our databases. Itransition obtained our approval before moving each component into development. During this process, we ran into several obstacles facing the UX. For example, if a concierge left a user’s account, that change needed to be seamless. Itransition produced solutions for each scenario in an iterative feedback process that also addressed our overall vision for the site. They developed with WooCommerce and Linux, and built custom plugins for functionalities that WordPress didn’t already support. The responsive web design enabled mobile access when we weren’t ready for separate mobile app development.

    Development ran on a week-by-week basis. Our team did credit card authorizations with Authorize.Net and PayPal. Itransition helped us with those components, but we took responsibility for executing them. Once the team completed work in early 2018, we moved everything into the cloud environment.

    They transitioned to an operations team that’s partnered with us since that hand-off. We have a separate marketing partner that has led on SEO, with some input on verbiage from both our team and Itransition.

    What is the team composition?

    We worked with a project manager on the development side; he had a team working behind the scenes.

    How did you come to work with Itransition?

    We sent out an RFP and interviewed about eight companies over a long period of time. After those conversations, we modified the RFP and redistributed it. Itransition had the best understanding of our requirements and came back at the right price.

    How much have you invested with them?

    We spent around $90,000.

    What is the status of this engagement?

    We started working together in September 2016 and development ended in February 2018. Currently, we’re in the process of selecting users for a friendly user trial. We’ve given a few people access already, but we don’t have paying customers yet.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We don’t have metrics because we didn’t track any of the project’s components.

    How did Itransition perform from a project management standpoint?

    We only met once a week during the development phase because we had only expected a six-month engagement. The delay was my fault because I didn’t press for additional resources to accommodate concurrent development tasks. But, they always had the right resources at the right time, which put my mind at ease. Once we had the demo site, I checked its performance and reported any issues via a ticketing tool.

    What did you find most impressive about them?

    The development team understood what I wanted for the modifications and interface.

    Are there any areas they could improve?

    Due to insufficient quality control, Itransition had misdated files when we moved out of the demo site and into the cloud environment. That mistake caused several problems, although the team eventually resolved the issues. Within two weeks, the development team reviewed the entire system and revamped everything to ensure its proper functionality. They then turned the site back over to us.

    5.0
    Overall Score They responded quickly to emails and text messages, which the time difference easy to accommodate.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      I should have pushed them more. The loner development timeline was my fault.
    • 5.0 Cost
      Value / within estimates
      Their prices were better than the other vendors we considered.
    • 4.5 Quality
      Service & deliverables
      They rectified the misstated files quickly, but took a nearly a week to discover the problem.
    • 5.0 NPS
      Willing to refer
      I’ve already referred them to companies looking for web development services.

    Development Partner for Large Media Firm

    "...Itransition is one of the most professional companies I've ever dealt with."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Dec, 2016 - Ongoing
    Project summary: 

    Itransition provides ongoing development assistance for a global media company. They work to expand functionalities of existing digital properties and explore options for potential future projects.

    The Reviewer
     
    51-200 Employees
     
    London, United Kingdom
    Head of Operations, Global Media Firm
     
    Verified
    The Review
    Feedback summary: 

    Their affordable rates helped cut dev costs. Despite geographical distance, concise scheduling and communication makes Itransition a dependable partner. They’re able to work independently, and their in-depth knowledge and skill set provides peace of mind.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm Head of Operations for a global media company. We operate on three continents and create editorial content for news organizations, media platforms, and broadcasters.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    We’ve worked with a number of companies in the past on web development and exploratory technical projects, but found these external partners too expensive. We needed a company we could keep on retainer for a certain number of hours each month to provide IT assistance and explore new ideas.

    SOLUTION

    What was the scope of their involvement?

    We had existing B2B and B2C platforms, and initially relied on Itransition to address any technical errors. They also explored further development and advanced the functionalities of those two platforms.

    Beyond that, we began to work on a number of other digital properties, including app exploration. We’ve also rolled out Google News, Apple News, and Facebook News feeds, which required a high-level of coding skill.

    We rely on Amazon Web Services, Microsoft Azure tools, and use a custom-built Google CMS for our digital properties.

    What is the team composition?

    I work with a business partnership manager. There's also a project manager, as well as three or four coders and developers on the team.

    How did you come to work with Itransition?

    We engaged a web development consultant to find a company capable of accomplishing our tasks. He provided a list of options and I called each firm to get a sense of their business practices and costs.

    I felt Itransition had one of the most relatable business models. It was simple, easy to understand, and I found them to be incredibly professional. We gave them a trial assignment and were pleased enough with the results that we locked them in for a year-long contract. We’ve just extended for a second year.

    How much have you invested with them?

    Between $20,000–$25,000.

    What is the status of this engagement?

    We started working together in December 2016 and our relationship is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They’ve certainly saved us money compared with the external companies we worked with previously. They’ve also saved me a tremendous amount of time. While I previously put a lot of effort into understanding the minute technical details of our digital properties, I now trust Itransition to take care of those elements because of their knowledge level and skill set.

    How did Itransition perform from a project management standpoint?

    I've managed various projects for 30 years and Itransition is one of the most professional companies I've ever dealt with. While I was initially hesitant to work with a company so geographically distant, their excellent communication skills ensure complete transparency.

    We communicate primarily through phone and email. We receive a weekly update and report, followed by monthly reports. Additionally, tasks are flagged as completed so that I can quickly hand out new assignments without wasting any downtime. Their effective scheduling is a major benefit to our partnership.

    What did you find most impressive about them?

    I appreciate the clarity of their communication and their ability to keenly grasp any new tasks or requests.

    Are there any areas they could improve?

    Not really. Some clients may prefer more video conferencing, but that wouldn't work for my day-to-day workload. I’m sure they offer that option to other customers.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      We've never had an issue with delivery dates.
    • 5.0 Cost
      Value / within estimates
      For us, they're a great value.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      Although, I would hate for competitors to lure away our talent.

    Web Dev & Branding for Solar Panel Installation Company

    "Our branding and imaging that they did for us is of top caliber. They far exceeded our expectations."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Nov. 2015 - Ongoing
    Project summary: 

    After analysis and assessment of a current website, Itransition re-developed the website, helped with rebranding, and provided logo design. The focus is now on building a customer portal.

    The Reviewer
     
    11-50 Employees
     
    Tampa, Florida
    Brett Emes
    Owner, Solar Energy Management
     
    Verified
    The Review
    Feedback summary: 

    The website has increased site traffic and has received positive feedbacks from customers on its professional look. Itransition’s team is young and energetic, which allows for a successful collaboration and tremendous value for the cost of the project.  

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the owner of SEM Power. We're a solar electric contractor in the state of Florida, and we book some operations in the Caribbean.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Itransition?

    We needed a professional website developed for our business. The website already existed as a gas generator specific website that was an off-the-shelf solution from Generac, who is the manufacturer of the generators that we sold. We decided to no longer offer generators to our customers and had a need to develop a solar electric website, and that's why we contacted with Itransition.

    SOLUTION

    What was the scope of their involvement?

    First, they did a detailed needs analysis and assessment of what our current website was, what our goals were, and what we wanted the website to look like. They asked us to provide examples of websites that we thought were professional and similar to the image that we wanted to project. Then, they came up with a cost estimate based on our needs and our desires.

    They also helped us rebrand; they came up with brand guidelines for a logo. This was an added value benefit that we didn't even realize they could provide. We just asked them if they could do it and they were able to, and we were really pleased with the outcome.

    We're still continuing to work with them through the process of custom tailoring the website to our needs. We're also still in the stage of developing a customer portal through our website and eventually, customers will actually purchase items on our website as well. We're doing it all in small steps so to speak so that we don't get overwhelmed.

    The key features they developed would be the integration of social media in our website, integration of all of our job-specific job pictures and photos, customer testimonials, and reviews. They have been able to successfully integrate all of the essentials into our website.

    What is the team dynamic?

    There has been one project manager that has been with us throughout the whole process which has made for really good continuity. There have been various developers; based on our needs and our desires, they have a full team of talent that specializes in various aspects of website development.

    How did you come to work with Itransition?

    We Google searched for the best website development companies. From there, we selected three. Then, we started investigating what sites they had developed successfully. The price was definitely a factor as well; we weren't necessarily looking for the lowest price, but we were looking for a company that we felt could develop the website that we wanted for a fair price. We felt that Itransition provided a tremendous value compared to other website development companies that we evaluated.

    How much have you invested with them?

    My project manager sends me a weekly detailed Excel spreadsheet. To date, we have spent $33,629.18. which is under budget. We had originally budgeted around $50,000; they did all the website development and customization and we're still under budget, which is why I feel it's a tremendous value.

    What is the status of this engagement?

    We started working together in November of 2015 and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Website traffic has increased to our site and we get a lot of positive feedback from customers or potential customers on the professionalism of our site. It makes us look like the professional company that we are and it represents us well.

    There's still more work that needs to be done. Because we didn't do any website work prior to this, we relied on customer referrals and repeat business from existing sales and marketing companies that ask us to do fulfillment for them. But we're really pleased with the results in a very short time period. We're overall pretty satisfied.

    How did Itransition perform from a project management standpoint?

    They use go-to meeting so we can have conference calls to resolve questions in the most expeditious manner. Primarily, we communicate questions and answers via email, which is very efficient because there is a time change. Sometimes it is hard for us to collaborate at a convenient time for both of us because I they're in Europe, so we try to communicate with them via email if we can because that is the most expeditious way to communicate.

    What did you find most impressive about them?

    To me, the most impressive thing is that they seem like a young, energetic team that's very talented and has the ability to be very efficient at what they do. For those reasons, we get a top quality website at a very reasonable and fair price.

    Sometimes there are communication issues because some of them are bilingual and English isn't their primary language. But other than some small minor communication issues, they've been just outstanding.

    Are there any areas they could improve?

    I can't think of anything. To be honest with you, they exceeded my expectations. Even the weekly reports are beyond the detail that I require. They go above and beyond the call and expectations of our company. Overall, we were really, really pleased with them.

    5.0
    Overall Score They've always been very flexible and they're very diligent about nudging us along and making sure that we stay on task and give them the information that they need so they can succeed.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Their projected time from the time we engaged them in November to an active website was six months, and they did it in four. They beat our expectations and I was very pleased with that. That was the most important achievement that we asked for.
    • 5.0 Cost
      Value / within estimates
      We budgeted $50,000 and they've gone so far under our budget of $50,000. And I didn't think I was going to get so many other things included with that cost. We are extremely pleased.
    • 5.0 Quality
      Service & deliverables
      Everybody that sees our website just says, "Wow." We look like a national company, even though we're regional. Our branding and imaging that they did for us is of top caliber. They far exceeded our expectations.
    • 5.0 NPS
      Willing to refer
      Why wouldn't I? If it is in their budget then I would strongly recommend them.