What was the scope of their involvement?
First, they did a detailed needs analysis and assessment of what our current website was, what our goals were, and what we wanted the website to look like. They asked us to provide examples of websites that we thought were professional and similar to the image that we wanted to project. Then, they came up with a cost estimate based on our needs and our desires.
They also helped us rebrand; they came up with brand guidelines for a logo. This was an added value benefit that we didn't even realize they could provide. We just asked them if they could do it and they were able to, and we were really pleased with the outcome.
We're still continuing to work with them through the process of custom tailoring the website to our needs. We're also still in the stage of developing a customer portal through our website and eventually, customers will actually purchase items on our website as well. We're doing it all in small steps so to speak so that we don't get overwhelmed.
The key features they developed would be the integration of social media in our website, integration of all of our job-specific job pictures and photos, customer testimonials, and reviews. They have been able to successfully integrate all of the essentials into our website.
What is the team dynamic?
There has been one project manager that has been with us throughout the whole process which has made for really good continuity. There have been various developers; based on our needs and our desires, they have a full team of talent that specializes in various aspects of website development.
How did you come to work with Itransition?
We Google searched for the best website development companies. From there, we selected three. Then, we started investigating what sites they had developed successfully. The price was definitely a factor as well; we weren't necessarily looking for the lowest price, but we were looking for a company that we felt could develop the website that we wanted for a fair price. We felt that Itransition provided a tremendous value compared to other website development companies that we evaluated.
How much have you invested with them?
My project manager sends me a weekly detailed Excel spreadsheet. To date, we have spent $33,629.18. which is under budget. We had originally budgeted around $50,000; they did all the website development and customization and we're still under budget, which is why I feel it's a tremendous value.
What is the status of this engagement?
We started working together in November of 2015 and the work is ongoing.