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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: February 7, 2026
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7,983 Companies

Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Exceptional performance

    Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Patient

    Clients have expressed high satisfaction with Helpware's patient and professional approach to customer support. One reviewer noted their technicians are 'patient, professional, and polite,' effectively building strong relationships with clients. Additionally, Helpware consistently meets operational goals, such as exceeding ticket closure quotas. Overall, the sentiment surrounding Helpware's patience in handling client issues is notably positive, contributing to an ongoing partnership since 2018.
    • Customer Service Outsourcing for Parking Software Company
      5.0 Feb 12, 2024

      We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.

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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects

    Reviews mention Experienced

    Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.
    • Call Center Services for MarTech Company
      5.0 Jan 19, 2025

      They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Australia (1)
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  • Global Sales Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Izmit, Türkiye

    Services provided

    100% Call Center Services

    Phone answering service Global Sales Solutions LLC was launched in 2021. The agency specializes in Call Center Services, and is small.

    Read more
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  • Cellvoz Cloud Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bogotá, Colombia

    Services provided

    60% Call Center Services
    20% Cloud Consulting & SI
    20% Other Marketing

    Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects

    Reviews mention Results-oriented

    Clients consistently praised SupportYourApp for its results-oriented approach, highlighting significant improvements in customer satisfaction and retention rates. One client noted the 'smooth operations and result-oriented approach' of the support representatives, while another emphasized how the team's quick integration into their processes led to decreased churn rates. Overall, feedback reflects a strong sentiment towards the company's ability to meet client expectations and deliver measurable outcomes efficiently.
    • Customer Support Services for HealthTech Company
      5.0 May 13, 2024

      The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.

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    11 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
    Read All Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Knowledgeable

    Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.
    • Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
      5.0 Feb 12, 2024

      Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.

      Read Full Review
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    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

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    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Timely

    The overall sentiment regarding timeliness in the reviews of Business & Services Solutions is overwhelmingly positive. Clients consistently noted that the team delivered projects on or ahead of schedule, demonstrating an organized and adaptive project management approach. For instance, one client highlighted their ability to handle a surge in call volume during a supply chain disruption without compromising quality. Another client praised their proactive responsiveness to evolving needs, stating that the team anticipated requirements and executed changes swiftly and effectively.
    • Call Center Services for Concrete Technology Firm
      5.0 Jun 20, 2025

      BSS’s adherence to timelines was exemplary. They implemented a phased rollout, starting with a pilot program to align their team with Giatec’s technical requirements before full deployment. Their project manager provided biweekly updates, incorporating feedback from our team to refine scripts and workflows. When we requested additional training on our newest corrosion rate monitoring tool, BSS developed a specialized training module within days, ensuring their agents were prepared before the product launch.

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    • Custom Software Development for AI Solutions Company
      5.0 Jun 20, 2025

      BSS's team worked around the clock to coordinate simultaneous hardware swaps across three time zones, implement real-time progress tracking with store managers, and establish immediate issue resolution protocols. Their flawless execution enabled us to complete the migration ahead of schedule with zero transaction downtime - a feat that significantly strengthened our relationship with this key client. BSS established new standards for operational reliability through their "Precision Ops" methodology.

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    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity.

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    • Call Center Services for IT Consulting Firm
      5.0 Jun 21, 2025

      Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes.

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    • Call Center Solutions for Nuclear Medicine Company
      5.0 Jun 22, 2025

      Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged.

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    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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  • Virtual Team CCS Logotype

    Virtual Team CCS

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Recruiting

    Virtual Team CCS is a small Istanbul, Türkiye-based call center company. Their services include Call Center Services and Customer Service Outsourcing.

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  • IBR Latam Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Buenos Aires, Argentina

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    30% Sales Outsourcing

    Founded in 2010, IBR Latam is a Customer Service Outsourcing company. The firm provides Customer Service Outsourcing and Call Center Services, and is large.

    Read more
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  • Pegaso Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Caracas, Venezuela

    Services provided

    70% Call Center Services
    30% Business Consulting

    Pegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.

    Read more
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  • CCB - Call Center Boutique Logotype

    CCB - Call Center Boutique

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    100% Call Center Services

    CCB - Call Center Boutique is a call center. They are in Buenos Aires, Argentina and have midsize team of experts. Their services include Call Center Services.

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  • GLOBAL SMART BUSINESS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Coconut Creek, FL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Answering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.

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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Innovative

    Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.
    • Customer Service BPO for Remote Monitoring Company
      5.0 Feb 13, 2023

      What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Timely

    Overall, Simply Contact received positive feedback regarding their timeliness in project delivery. Clients consistently noted their ability to meet deadlines and respond quickly to needs. For instance, one client highlighted that Simply Contact managed their project excellently, always delivering on time and maintaining effective communication. Another client emphasized that Simply Contact's workflow was smooth, with timely updates and flexibility in meeting specific requirements. Overall, the sentiment surrounding timeliness is overwhelmingly positive.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.

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    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

      Read Full Review
    • Customer Service Outsourcing for AdTech Company
      4.0 Dec 9, 2024

      Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.

      Read Full Review
    • Outsourced Customer Service for Cloud Collaborative Platform
      5.0 Sep 12, 2024

      During our collaboration, Simply Contact met all deadlines and the workflow was smooth.

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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Great team

    Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.
    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.

      Read Full Review
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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Law Firm Romero D'​ & Associates. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Lima, Peru

    Services provided

    50% Call Center Services
    50% Labor & Employment Law

    Call center company and Labor & Employment Law company Law Firm Romero D'​ & Associates. Is based in Lima, Peru. They specialize in Call Center Services and Labor & Employment Law.

    Read more
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  • Báyental Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    San Borja, Peru

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Báyental is an answering service company. Founded in 2010, the team provides Call Center Services and Back Office Outsourcing. The company is in San Borja, Peru.

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  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention High-quality work

    Clients have consistently praised Valoris Center for delivering high-quality work, particularly noting their effective outbound service and well-trained agents. One client highlighted that 90% of potential customers received timely calls within 15 minutes of form submission, underscoring their commitment to quality. Furthermore, their flexibility and ability to adapt to industry specifics were also commended, reinforcing the overall positive sentiment regarding the company's performance and dedication to client satisfaction.
    • Outbound Call Center Service for Automobile Company
      5.0 Feb 21, 2023

      90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.

      Read Full Review
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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client reviews of Valoris Center highlight their exceptional customer service and proactive project management. Clients noted impressive metrics, such as a 95% SLA achievement and a 92% customer satisfaction rate. Feedback emphasizes their alignment with client values, flexibility in understanding business needs, and consistent delivery on time. However, suggestions for improvement include enhancing ticket distribution processes and offering more consultancy on digital solutions. Overall, sentiment remains highly positive, establishing Valoris as a trusted partner.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
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    Belkins Logotype

    Belkins

    4.9 230 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 230 projects
    6 of 7 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Over the past six months, clients have consistently praised Belkins for their effective lead generation and project management. One client noted a significant ROI with 78 appointments and a 3.6x return, while another highlighted 137 qualified demos booked. The team's professionalism, clear communication, and deep understanding of clients' needs were repeatedly mentioned as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.
    Read 7 Recent Reviews

    Industry Experience

    Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

    View projects from:

    United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Knowledgeable

    Clients consistently highlight A-SALES AB's extensive knowledge and expertise in outbound sales strategies. For instance, one reviewer noted their impressive technical knowledge and ability to adapt strategies based on market insights. Another client emphasized their detailed understanding of various European markets, which facilitated successful outreach. Overall, the sentiment regarding their knowledgeable approach is overwhelmingly positive, with clients appreciating their commitment to delivering tailored solutions and effective communication throughout the project.
    • Sales Outsourcing for Sustainable Paper Company
      5.0 Apr 25, 2024

      We were pleased with their competence, speed, and agility. They were open to adapt and conform to our needs while providing valuable knowledge on how to reach best possible outcome.

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    • Lead Gen & Email Mktg for Digital Marketing Agency
      4.0 Feb 26, 2024

      Their passion, professionalism, and knowledge of the sales industry. They leverage the latest tech trends and techniques to help our business cut through the competition.

      Read Full Review
    • Email Marketing for Healthcare Company
      5.0 Aug 17, 2025

      Their knowledge in the outbound game. I'm learning something new every day.

      Read Full Review
    • Sales Outsourcing for Consulting Company
      5.0 Sep 22, 2025

      Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."

      Read Full Review
    • Email Marketing for IT Company
      5.0 Sep 22, 2025

      The technical knowledge and know-how overall about cold email are impressive.

      Read Full Review
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    19 of 20 reviews are 5 stars
    12 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
    Read 20 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
    View Profile Visit Website
  • GOUT Global Outsourcing Logotype

    GOUT Global Outsourcing

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    40% Call Center Services
    60% Customer Service Outsourcing

    GOUT Global Outsourcing is a Customer Service Outsourcing company. They are located in Lima, Peru, and their services include Customer Service Outsourcing and Call Center Services.

    Read more
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  • Teleadvance Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Miraflores, Peru

    Services provided

    100% Call Center Services

    Teleadvance is a Miraflores, Peru-based call center. They offer Call Center Services and were launched in 2004.

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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

    See all 10 projects

    Reviews mention High-quality work

    Assistring LLC consistently receives high praise for delivering high-quality work across various projects. Clients from Krispy Kreme and Venus Fashion Inc. noted significant improvements in customer satisfaction and operational efficiency, with one client stating, 'Partnering with Assistring LLC is one of the best decisions we have ever made.' Their commitment to excellence and ability to exceed expectations were highlighted, with clients expressing satisfaction with the innovative solutions provided and the exceptional performance of their team.
    • Call Center Services for Wholesale Retail Company
      5.0 Oct 12, 2024

      Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users.

      Read Full Review
    • Customer Service Outsourcing & Email Mktg for Wholesale Co
      4.5 Oct 4, 2024

      I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.

      Read Full Review
    • Call Center Services for Party Goods Retailer
      5.0 Oct 14, 2024

      Assistring LLC delivered great performance, characterized with smooth system performance and timely support. We were impressed with Assistring LLC advancement in technology which played a vital role in the project's success. Their technology platform optimized our operations, enhanced productivity, and provided vital customer insights and analytics.

      Read Full Review
    Read All Reviews
    9 of 10 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (10)

    What Clients Have Said

    Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
    Read All Reviews
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
    View Packages
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    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
    See all 1 projects
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  • Contact Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Barranco, Peru

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Phone answering service and Customer Service Outsourcing company Contact was launched in 2012. The team specializes in Call Center Services and Customer Service Outsourcing and is in Barranco, Peru.

    Read more
    View Profile
  • NETVOX SAC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Isidro, Peru

    Services provided

    100% Call Center Services

    NETVOX SAC is a San Isidro, Peru-based telephone answering service. They focus on Call Center Services and were established in 2013.

    Read more
    View Profile
  • Eds Peru - Voip Logotype

    Eds Peru - Voip

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Call Center Services

    Established in 2005, Eds Peru - Voip is a call center company. Their team focuses on Call Center Services.

    Read more
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  • Casa Tres Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Montevideo, Uruguay

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Casa Tres is a midsize Montevideo, Uruguay-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • COREFONE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Montevideo, Uruguay

    Services provided

    100% Call Center Services

    Headquartered in Montevideo, Uruguay, COREFONE is an answering service. They specialize in Call Center Services.

    Read more
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  • Comunicaciones del Sur Logotype

    Comunicaciones del Sur

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Comunicaciones del Sur is an answering service. Their small team is located in Montevideo, Uruguay. Their team specializes in Call Center Services and Back Office Outsourcing.

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  • Avanza Uruguay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Montevideo, Uruguay

    Services provided

    60% Call Center Services
    20% Ecommerce Marketing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Avanza Uruguay is an answering service company. The agency is headquartered in Montevideo, Uruguay. Their services include Call Center Services and Ecommerce Marketing.

    Read more
    View Profile
  • Contaccta Contact Center Logotype

    Contaccta Contact Center

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    20% Advertising

    Contaccta Contact Center is a small Salto, Uruguay-based call center company. The team offers Call Center Services and Advertising.

    Read more
    View Profile
  • Tur Assist Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Istanbul, Türkiye

    Services provided

    90% Call Center Services
    10% Commercial Property Management

    Tur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.

    Read more
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  • Tempo BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Istanbul, Türkiye

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    10% Corporate Training & Coaching +3 services
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% IT Strategy Consulting

    Tempo BPO, a call center company, was launched in 2002. The midsize team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • TTM Call Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Istanbul, Türkiye

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Call center company TTM Call Group was established in 2020. The company focuses on Call Center Services and Back Office Outsourcing, and is small.

    Read more
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  • Forte A.Ş. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Istanbul, Türkiye

    Services provided

    40% Call Center Services
    20% Custom Software Development
    20% Graphic Design +1 service
    20% Sales Outsourcing

    Forte A.Ş., a call center service, was launched in 2019. The firm focuses on Call Center Services and Graphic Design, and is midsize.

    Read more
    View Profile
  • Voicenter Paraguay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Asunción, Paraguay

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    In Asunción, Paraguay, Voicenter Paraguay is a large call center company and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Trainers BPO Logotype

    Trainers BPO

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999

    Services provided

    30% Call Center Services
    70% Back Office Outsourcing

    Trainers BPO is a large Back Office Outsourcing company based in La Asuncion, Venezuela. The team focuses on Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Connect Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Istanbul, Türkiye

    Services provided

    60% Call Center Services
    20% Corporate Training & Coaching
    20% Sales Outsourcing

    Connect Call Center is a call center company. Founded in 2019, the team offers Call Center Services and Corporate Training & Coaching. The firm is based in Istanbul, Türkiye.

    Read more
    View Profile
  • Remed Türkiye Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Istanbul, Türkiye

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.

    Read more
    View Profile
  • Loyalty Nordic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Solna, Sweden

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Loyalty Nordic is a call center company and Customer Service Outsourcing company. Established in 2016, the agency provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • DCS Communication Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Izmir, Türkiye

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    10% Customer Service Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% Market Research
    10% Sales Outsourcing

    DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Marm Assistance Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Istanbul, Türkiye

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Launched in 1986, Marm Assistance is a call center company and Back Office Outsourcing company. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.

    Read more
    View Profile
  • TB Technology BPO solutions Limited Logotype

    TB Technology BPO solutions Limited

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Corporate Training & Coaching +1 service
    25% Sales Outsourcing

    Midsize answering service TB Technology BPO solutions Limited, is located in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Incontacto Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Medellín, Colombia

    Services provided

    100% Call Center Services

    Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.

    Read more
    View Profile
  • Collect Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Panamá, Panama

    Services provided

    100% Call Center Services

    Collect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.

    Read more
    View Profile
  • Conekta Force Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    50 - 249
    Ciudad de Guatemala, Guatemala

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Translation

    Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • RAINBOW COMUNICACIONES S.L. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Madrid, Spain

    Services provided

    50% Call Center Services
    50% BI & Big Data Consulting & SI

    RAINBOW COMUNICACIONES S.L. Is a midsize business intelligence company and call center company founded in 1995. Their team specializes in BI & big data consulting & SI and Call Center Services.

    Read more
    View Profile
  • TELEASISTENCIA MEDICA Logotype

    TELEASISTENCIA MEDICA

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Call Center Services

    Small phone answering service TELEASISTENCIA MEDICA, is headquartered in Quito, Ecuador. Their services include Call Center Services.

    Read more
    View Profile
  • ADEC Arise Logotype

    ADEC Arise

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Call center company and Back Office Outsourcing company ADEC Arise is based in Limerick, Ireland. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Zevas Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Cork, Ireland

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Zevas Communications, an answering service company, is based in Cork, Ireland. They provide Call Center Services and Back Office Outsourcing and were established in 2003.

    Read more
    View Profile
  • BillSave Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dublin, Ireland

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    BillSave, a call center and Back Office Outsourcing company, is based in Dublin, Ireland. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Complete Outsource Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cork, Ireland

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Complete Outsource Solutions is a telephone answering service and Back Office Outsourcing company based in Cork, Ireland. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Arema Connect Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cork, Ireland

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Arema Connect is a midsize telephone answering service and Back Office Outsourcing company. Launched in 2001, the team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • WAYNUA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dublin, Ireland

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    WAYNUA, a phone answering service and Back Office Outsourcing company, was established in 1972. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Foundry Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin, Ireland

    Services provided

    25% Call Center Services
    25% Advertising
    25% BI & Big Data Consulting & SI +1 service
    25% Back Office Outsourcing

    Foundry is a large Dublin, Ireland-based Advertising company. The team focuses on Advertising and BI & big data consulting & SI.

    Read more
    View Profile
  • Lead Providers Logotype

    Lead Providers

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Sales Outsourcing

    Lead Providers is a small Sales Outsourcing company headquartered in. Their services include Sales Outsourcing.

    Read more
    View Profile
  • EmpireOne Contact Center Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    EmpireOne Contact Center Inc. Is an answering service and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2009.

    Read more
    View Profile
  • Affinity Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.

    Read more
    View Profile
  • Xperigo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Markham, Canada

    Services provided

    100% Call Center Services

    Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.

    Read more
    View Profile
  • Groupe Marketing International Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Laval, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Founded in 1998, Groupe Marketing International is a telephone answering service and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • TigerTel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dartmouth, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Call center and Back Office Outsourcing company TigerTel was founded in 2001. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.

    Read more
    View Profile
  • durhamlane Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Newcastle, Northern Ireland

    Services provided

    80% Sales Outsourcing
    20% Marketing Strategy

    Durhamlane is a Sales Outsourcing company. They are in Newcastle, Northern Ireland. Their team provides Sales Outsourcing and Marketing Strategy.

    Read more
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Remote CoWorker
14 Social Bloom
15 Virtual Sales Limited

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    36.9/40.0
    18/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  15. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  17. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  18. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  23. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    34.9/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  26. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  28. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  29. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website

Latest Call Centers Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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