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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: February 4, 2026
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7,898 Companies

Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

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    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.

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    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.

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    • Staff Aug & Content Moderation for Blockchain Technology Co
      5.0 Aug 23, 2023

      Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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  • Fotex Labs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San Diego, CA

    Services provided

    10% Application Management & Support
    10% Branding
    10% E-Commerce Development +7 services
    10% Ecommerce Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Fotex Labs is a branding agency. Located in San Diego, California, the company provides Branding and Social Media Marketing.

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  • Gabriela Kłos-Kufel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kraków, Poland

    Services provided

    20% Application Management & Support
    20% UX/UI Design
    15% Branding +4 services
    15% Product Design
    10% Graphic Design
    10% Marketing Strategy
    10% Sales Outsourcing

    Gabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.

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  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects

    Reviews mention Autonomous

    Overall sentiment regarding SupportYourApp's autonomy is highly positive. Clients noted their team's ability to work independently with minimal oversight, demonstrating exceptional self-education and adaptability to project needs. One client highlighted their 'very autonomous' nature and consistent quality in deliverables, while another remarked on their drive to understand customer needs for improved autonomy in future interactions. This feedback indicates that SupportYourApp is effective in integrating seamlessly with client operations, enhancing overall project outcomes.
    • Customer Support for Technology Platform
      5.0 Sep 11, 2020

      They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were.

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    • Customer Support Services for VR Fitness App
      5.0 Dec 4, 2025

      Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks.

      Read Full Review
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    11 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
    Read 11 Recent Reviews
    29 of 32 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Analytics Platform

    5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
    Read 32 Reviews

    Industry Experience

    SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
    Read 2 Recent Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Efficient

    Overall sentiment regarding efficiency in the reviews is highly positive. Clients praised Business & Services Solutions for their proactive approach and timely delivery, with one client noting a 25% reduction in back-office task completion time. Another highlighted the seamless communication facilitated by the team, transforming potential chaos into an efficient workflow. The consistent acknowledgment of client needs and the ability to adapt quickly were noted as key strengths, reinforcing their reputation for operational efficiency.
    • Call Center Services for IT Consulting Firm
      5.0 Jun 21, 2025

      Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes. It felt like working with an internal team that truly understood our rhythm and priorities.

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    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • Graeme Gorrie Marketing Consultancy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Glasgow, Scotland

    Services provided

    15% Branding
    15% Web Development
    10% Compliance Consulting +6 services
    10% Email Marketing
    10% Graphic Design
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    Graeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.

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  • FirmOS Logotype

    FirmOS

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% AI Agents
    20% AI Development
    20% Accounting +3 services
    20% Fractional CFO Services
    10% CRM Consulting and SI
    10% Sales Outsourcing

    FirmOS is an artificial intelligence firm. Their team is based in Sheridan, Wyoming and provides Artificial Intelligence and Accounting.

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  • Ossian Media® Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dundee, Scotland

    Services provided

    15% Branding
    15% E-Commerce Development
    15% Mobile App Development +4 services
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Sales Outsourcing

    Ossian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.

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  • M.K. Madden Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Wichita, KS

    Services provided

    20% Business Consulting
    10% Accounting
    10% Branding +7 services
    10% Commercial Brokerage Services
    10% Commercial Financing
    10% Financial Advising & Planning
    10% Funding & Investment
    10% Sales Outsourcing
    5% Marketing Strategy
    5% Web Design

    Small Business Consulting company M.K. Madden Consulting, is located in Wichita, Kansas. Their services include Business Consulting and Branding.

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  • The Edgewood Solution, LLC Logotype

    The Edgewood Solution, LLC

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% Social Media Marketing
    10% Content Marketing
    10% Content Writing Services +7 services
    10% Digital Strategy
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Web Development
    5% Graphic Design
    5% Logo

    Founded in 2020, The Edgewood Solution, LLC is a social media marketing company. Located in Little Rock, Arkansas, the team offers Social Media Marketing and Digital Strategy.

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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Exceptional results

    Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.

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    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention High-quality work

    The feedback regarding Simply Contact highlights their commitment to delivering high-quality work across various projects. Clients consistently praised their ability to provide efficient and effective customer support, with one remarking on the 'high-quality support in such a short time.' Another client noted a '30% decrease in customer response times,' reflecting their operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and the team's adaptability to specific business needs.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.

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    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.

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    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.

      Read Full Review
    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.

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    • Call Center Services for Cosmetic & Beauty Brand
      5.0 Feb 28, 2021

      After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.

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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Denny Miller SEO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Castle Rock, CO

    Services provided

    40% Search Engine Optimization
    20% Pay Per Click
    20% Web Design +2 services
    10% Conversion Optimization
    10% Sales Outsourcing

    Denny Miller SEO, a SEO services firm, is headquartered in Castle Rock, Colorado. Their services include Search Engine Optimization and Pay Per Click.

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  • Crecer Digital Social LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Albuquerque, NM

    Services provided

    10% Branding
    10% Content Marketing
    10% Content Writing Services +7 services
    10% Email Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Based in Albuquerque, New Mexico, Crecer Digital Social LLC. Is a branding agency. Established in 2022, the team focuses on Branding and Social Media Marketing.

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  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention High-quality work

    Clients have consistently praised Valoris Center for delivering high-quality work, particularly noting their effective outbound service and well-trained agents. One client highlighted that 90% of potential customers received timely calls within 15 minutes of form submission, underscoring their commitment to quality. Furthermore, their flexibility and ability to adapt to industry specifics were also commended, reinforcing the overall positive sentiment regarding the company's performance and dedication to client satisfaction.
    • Outbound Call Center Service for Automobile Company
      5.0 Feb 21, 2023

      90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.

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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client reviews of Valoris Center highlight their exceptional customer service and proactive project management. Clients noted impressive metrics, such as a 95% SLA achievement and a 92% customer satisfaction rate. Feedback emphasizes their alignment with client values, flexibility in understanding business needs, and consistent delivery on time. However, suggestions for improvement include enhancing ticket distribution processes and offering more consultancy on digital solutions. Overall, sentiment remains highly positive, establishing Valoris as a trusted partner.
    Read 2 Recent Reviews
    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
    Read 8 Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
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    Belkins Logotype

    Belkins

    4.9 230 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 230 projects
    6 of 7 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Over the past six months, clients have consistently praised Belkins for their effective lead generation and project management. One client noted a significant ROI with 78 appointments and a 3.6x return, while another highlighted 137 qualified demos booked. The team's professionalism, clear communication, and deep understanding of clients' needs were repeatedly mentioned as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.
    Read 7 Recent Reviews
    45 of 48 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for AdTech Company

    4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read more
    Read 48 Reviews

    More responsive than most other service providers

    Belkins is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention High-quality work

    Clients consistently praised A-SALES AB for delivering high-quality work, noting their exceptional lead generation capabilities and effective communication. One CEO highlighted that A-SALES provided 'high-quality contacts,' significantly reducing their workload. Another client emphasized the 'tangible impact' on sales and appointments, describing their approach as 'fresh' and results-driven. Overall, the sentiment reflects strong satisfaction with A-SALES AB's ability to exceed expectations and deliver valuable outcomes.
    • Lead Generation & Sales Outsourcing for Video Production Co
      5.0 Apr 12, 2024

      A-SALES AB's quality of contacts is like no other, so we had to do less work on our side overall.

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    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats. Professional, skilled, and consistently trustworthy.

      Read Full Review
    • Email Outreach for AI Solutions Provider
      5.0 Mar 3, 2024

      That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance.

      Read Full Review
    • Email Marketing Outreach for Digital Marketing Agency
      5.0 Oct 12, 2023

      They go the extra mile to deliver a high-quality email outreach service.

      Read Full Review
    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      Clients highlight their ability to generate high-quality leads that convert into tangible business opportunities. Their focus on results rather than just activity metrics sets them apart from many generic lead generation firms. Unlike many lead-gen agencies that just provide contacts, A-SALES AB qualified leads thoroughly before passing them to the client’s sales team, ensuring a higher conversion rate and minimizing wasted effort.

      Read Full Review
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    19 of 20 reviews are 5 stars
    12 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
    Read 20 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting
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  • BloomView Marketing LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Albany, NY

    Services provided

    20% Search Engine Optimization
    20% Social Media Marketing
    10% Conversion Optimization +5 services
    10% E-Commerce Development
    10% Marketing Strategy
    10% Pay Per Click
    10% Sales Outsourcing
    10% Web Design

    BloomView Marketing LLC. Is a social media marketing company. The Albany, New York-based firm was launched in 2023. Their team focuses on Social Media Marketing and Search Engine Optimization.

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  • Bold Vision Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Fairfax Station, VA

    Services provided

    20% Search Engine Optimization
    20% Web Design
    10% Marketing Strategy +5 services
    10% Media Planning & Buying
    10% Pay Per Click
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Web Development

    SEO agency Bold Vision Marketing was established in 2023. The team provides Search Engine Optimization and Web Design.

    Read more
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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

    See all 10 projects

    Reviews mention Innovative

    The sentiment regarding Assistring LLC's innovative capabilities is overwhelmingly positive. Clients noted their ability to develop unique solutions tailored to specific needs, such as Krispy Kreme's enhancement of customer experience through innovative call center services. GEICO and Party City highlighted Assistring's commitment to continuous improvement and effective use of technology, which optimized operations and provided valuable customer insights. Overall, clients expressed high satisfaction with Assistring's innovative approaches that exceeded expectations.
    • Customer Service Outsourcing & Email Mktg for Wholesale Co
      4.5 Oct 4, 2024

      The customer return rate increased very high and in a short time. Most of the orders that were left in that cart were receiving calls and live support so they made their purchase. My revenue increased significantly and now I don't have to wake up at night to answer customers because Assistring is giving me 24/7 service. I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.

      Read Full Review
    • Customer Service Outsourcing & Email Mktg for Wholesale Co
      4.5 Oct 4, 2024

      The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered. All the recordings are also in the software so I can listen to what they talked and how they talked. They have a good ticketing system that allows me to check if I need to reply to that email. I am satisfied with AssistRing.

      Read Full Review
    • Customer Service Outsourcing & Email Mktg for Wholesale Co
      4.5 Oct 4, 2024

      Their 24/7 support. their cheap call rates. better service, account manager is assigned to me. Their software especially. their new ideas which they sent weakly to increase my business value. Better email templates. live support to my customers who need help placing an order.

      Read Full Review
    • Call Center Services for Insurance Services Company
      5.0 Oct 17, 2024

      Through their unique techniques and solutions, we were able to effectively address customer concerns, enhance the efficiency of our customer service operation, and promote long term relationships with our clients. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.

      Read Full Review
    • Call Center Services for Party Goods Retailer
      5.0 Oct 14, 2024

      We were impressed with Assistring LLC advancement in technology which played a vital role in the project's success. Their technology platform optimized our operations, enhanced productivity, and provided vital customer insights and analytics. Enabling smooth integration into our systems and still enabling effective customer experience.

      Read Full Review
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    Industry Experience

    Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.

    Read All Reviews

    Select Industry to see insights

    Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & services

    View projects from:

    United States (6) England (4)
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
    View Packages
    View Profile Visit Website
    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
    See all 1 projects
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  • Reveal Studio Co. Logotype

    Reveal Studio Co.

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    40% Content Writing Services
    10% Branding
    10% Content Marketing +4 services
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Reveal Studio Co. Is a Content Writing Services company launched in 2021. The small team provides Content Writing Services and Branding.

    Read more
    View Profile
  • Christina Copy Co. Logotype

    Christina Copy Co.

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    40% Content Writing Services
    10% Content Marketing
    10% Corporate Training & Coaching +4 services
    10% Cybersecurity
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design

    Content Writing Services company Christina Copy Co. Was launched in 2011. The company offers Content Writing Services and Content Marketing, and is small.

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  • Steve Maurer Freelance Writing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Fayetteville, AR

    Services provided

    30% Content Marketing
    30% Content Writing Services
    30% Email Marketing +1 service
    10% Sales Outsourcing

    Steve Maurer Freelance Writing is a Content Marketing company. Their small team is headquartered in Fayetteville, Arkansas. Their services include Content Marketing and Email Marketing.

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  • Mac Strat Logotype

    Mac Strat

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% Marketing Strategy
    15% Content Marketing
    15% Content Writing Services +4 services
    15% Search Engine Optimization
    15% Social Media Marketing
    10% Pay Per Click
    10% Sales Outsourcing

    Mac Strat is a Marketing Strategy company launched in 2008. The team focuses on Marketing Strategy and Social Media Marketing and is located in Indianapolis, Indiana.

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  • Dr_Copywriter Logotype

    Dr_Copywriter

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    30% Content Writing Services
    20% Branding
    20% Content Marketing +2 services
    20% Marketing Strategy
    10% Sales Outsourcing

    Dr_Copywriter is a Content Writing Services company. They are based in Poland, and their services include Content Writing Services and Branding.

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  • Dobry Copywriter Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Warszawa, Poland

    Services provided

    30% Content Marketing
    30% Content Writing Services
    30% Search Engine Optimization +1 service
    10% Sales Outsourcing

    Dobry Copywriter, a Content Marketing company, was launched in 2019. The team offers Content Marketing and Search Engine Optimization and is headquartered in Warszawa, Poland.

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  • Klaudia Lepiarz Logotype

    Klaudia Lepiarz

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% Content Marketing
    20% Content Writing Services
    20% Marketing Strategy +4 services
    10% IT Strategy Consulting
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design

    Klaudia Lepiarz , a Marketing Strategy company, was launched in 2019. The company specializes in Marketing Strategy and Content Marketing, and is small.

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  • Lemay Story Studio Logotype

    Lemay Story Studio

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% Content Writing Services
    10% Branding
    10% Content Marketing +6 services
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Graphic Design
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Web Design

    Lemay Story Studio is a Content Writing Services company based in Saint Paul, Minnesota. They specialize in Content Writing Services and Branding.

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  • A Brilliant Way Inc Logotype

    A Brilliant Way Inc

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% Content Marketing
    10% Content Writing Services
    10% Sales Outsourcing +9 services
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Design
    10% Web Development
    5% Conversion Optimization
    5% Digital Strategy
    5% Email Marketing
    5% Media Planning & Buying

    Social media marketing company A Brilliant Way Inc is headquartered in Rogers, Minnesota. They provide Social Media Marketing and Content Marketing.

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  • This Blank Page Logotype

    This Blank Page

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% Content Writing Services
    10% Branding
    10% Content Marketing +6 services
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Web Design

    This Blank Page, a Content Writing Services company, is headquartered in Minneapolis, Minnesota. Their services include Content Writing Services and Branding.

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  • The Impact Copywriter Logotype

    The Impact Copywriter

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    30% Conversion Optimization
    25% Content Marketing
    25% Content Writing Services +2 services
    10% Email Marketing
    10% Sales Outsourcing

    The Impact Copywriter is a Conversion Optimization company. Headquartered in Bethpage, Tennessee, their team provides Conversion Optimization and Content Writing Services.

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  • Platforms and Traffic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Memphis, TN

    Services provided

    10% CRM Consulting and SI
    10% Content Marketing
    10% Content Writing Services +7 services
    10% Graphic Design
    10% Logo
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Platforms and Traffic is a social media marketing firm launched in 2023. The company offers Social Media Marketing and Content Marketing, and is small.

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  • Webster Creative Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Hattiesburg, MS

    Services provided

    50% Content Writing Services
    20% Search Engine Optimization
    10% Content Marketing +2 services
    10% Marketing Strategy
    10% Sales Outsourcing

    Small Content Writing Services company Webster Creative Consulting, is located in Hattiesburg, Mississippi. The team specializes in Content Writing Services and Search Engine Optimization.

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  • Mitchell Brown Consulting Logotype

    Mitchell Brown Consulting

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% Commercial Financing
    10% Commercial Property Management
    10% Event Management +7 services
    10% Executive Search
    10% Fractional CMO Services
    10% Market Research
    10% Media Planning & Buying
    10% Public Relations
    10% Sales Outsourcing
    10% Social Media Marketing

    Mitchell Brown Consulting is a small Lutherville, Maryland-based PR company. The team provides Public Relations and Market Research.

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  • Fractional CMO Pros Logotype

    Fractional CMO Pros

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    40% Fractional CMO Services
    10% Branding
    10% Content Marketing +4 services
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization

    Fractional CMO Pros, a Fractional CMO Services company, was established in 2021. The agency focuses on Fractional CMO Services and Branding.

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  • Ignite B2B Growth Logotype

    Ignite B2B Growth

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% Fractional CMO Services
    20% Marketing Strategy
    20% Search Engine Optimization +4 services
    10% Business Consulting
    10% Content Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Ignite B2B Growth is a Marketing Strategy company founded in 2016. The firm focuses on Marketing Strategy and Search Engine Optimization, and is small.

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  • Haller Marketing Partners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Littleton, CO

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +4 services
    10% Branding
    10% Content Marketing
    10% Digital Strategy
    10% Sales Outsourcing

    Marketing Strategy company Haller Marketing Partners provides Marketing Strategy and Business Consulting. They are in Littleton, Colorado.

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  • Propulsion Growth Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Aurora, CO

    Services provided

    20% Business Consulting
    20% Financial Consulting
    20% Fractional CMO Services +3 services
    20% Market Research
    10% Corporate Training & Coaching
    10% Sales Outsourcing

    Propulsion Growth Solutions is a Market Research company founded in 2023. Their services include Market Research and Business Consulting.

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  • Camille Kennedy Consulting Logotype

    Camille Kennedy Consulting

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% Content Writing Services
    10% Corporate Training & Coaching
    10% Email Marketing +7 services
    10% Fractional CMO Services
    10% IT Strategy Consulting
    10% Market Research
    10% Marketing Strategy
    10% Public Relations
    10% Sales Outsourcing
    10% Social Media Marketing

    Camille Kennedy Consulting is a PR agency. They specialize in Public Relations and Market Research and were established in 2008. The firm is based in Toronto, Canada.

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  • Brave World Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Denver, CO

    Services provided

    15% Advertising
    15% Branding
    15% Market Research +4 services
    15% Marketing Strategy
    15% Social Media Marketing
    15% Web Development
    10% Sales Outsourcing

    Brave World Marketing is a small Advertising company founded in 2015. Their team provides Advertising and Branding.

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  • 3Bug Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Matthews, NC

    Services provided

    20% Pay Per Click
    20% Search Engine Optimization
    20% Social Media Marketing +4 services
    10% CRM Consulting and SI
    10% Email Marketing
    10% Marketing Strategy
    10% Sales Outsourcing

    Launched in 2008, 3Bug Media is a small social media marketing agency based in Matthews, North Carolina. Their team provides Social Media Marketing and Search Engine Optimization.

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  • Digital Dash Studios Logotype

    Digital Dash Studios

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% Call Center Services
    15% Web Design
    15% Web Development +6 services
    10% Advertising
    10% Branding
    10% Business Consulting
    10% Market Research
    10% Marketing Strategy
    10% Social Media Marketing

    Digital Dash Studios is a web design agency based in Brick, New Jersey. The team specializes in Web Design and Web Development.

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  • Oceans Marketing, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Roma, Italy

    Services provided

    15% Business Consulting
    15% Event Management
    15% Marketing Strategy +5 services
    15% Social Media Marketing
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Sales Outsourcing
    10% Web Design

    Marketing Strategy company Oceans Marketing, LLC is based in Roma, Italy. The team offers Marketing Strategy and Social Media Marketing.

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  • M7 Social Project Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Monticelli-fontana, Italy

    Services provided

    10% Business Consulting
    10% Compliance Consulting
    10% Content Marketing +7 services
    10% Corporate Training & Coaching
    10% Fractional CMO Services
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Web Design

    M7 Social Project, a Market Research company, was founded in 2018. Based in Monticelli-fontana, Italy, the team specializes in Market Research and Marketing Strategy.

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  • Planet Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Ancona, Italy

    Services provided

    20% Business Consulting
    20% CRM Consulting and SI
    20% IT Strategy Consulting +3 services
    20% Marketing Strategy
    10% Content Marketing
    10% Sales Outsourcing

    Founded in 2021, Planet is a Marketing Strategy company. Headquartered in Ancona, Italy, the team provides Marketing Strategy and IT strategy consulting.

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  • SEO Mechanic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Naples, FL

    Services provided

    40% Search Engine Optimization
    20% Digital Strategy
    20% Pay Per Click +2 services
    10% Ecommerce Marketing
    10% Sales Outsourcing

    SEO Mechanic is a Naples, Florida-based SEO agency. The team specializes in Search Engine Optimization and Digital Strategy.

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  • Made in Trenbania Logotype

    Made in Trenbania

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    20% CRM Consulting and SI
    20% Search Engine Optimization
    20% Social Media Marketing +3 services
    20% Web Design
    10% Pay Per Click
    10% Sales Outsourcing

    Made in Trenbania is a social media marketing company founded in 2010. Their services include Social Media Marketing and Search Engine Optimization.

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  • Alessandro Nicoli Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Cava de' Tirreni, Italy

    Services provided

    10% CRM Consulting and SI
    10% E-Commerce Development
    10% IT Strategy Consulting +7 services
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Founded in 2014, Alessandro Nicoli is a social media marketing agency. Their team provides Social Media Marketing and Search Engine Optimization.

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  • 7-Second Websites Logotype

    7-Second Websites

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% Branding
    10% Content Marketing
    10% Content Writing Services +7 services
    10% Conversion Optimization
    10% Demand Generation Marketing
    10% Email Marketing
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Web Design

    7-Second Websites is a branding agency. The Minneapolis, Minnesota-based company was launched in 2021. Their services include Branding and Marketing Strategy.

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  • Early Bird SEO Logotype

    Early Bird SEO

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    70% Search Engine Optimization
    10% Conversion Optimization
    10% Sales Outsourcing +1 service
    10% Web Design

    Early Bird SEO is a SEO services firm. They are in Morrisville, North Carolina and have small team. Their services include Search Engine Optimization and Conversion Optimization.

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  • New Oceans Digital Logotype

    New Oceans Digital

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% Application Testing
    10% Conversion Optimization
    10% Digital Strategy +7 services
    10% Email Marketing
    10% Market Research
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design
    10% Web Development

    New Oceans Digital is a small Market Research company launched in 2019. Their services include Market Research and Digital Strategy.

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  • Easy4Host Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    New York, NY

    Services provided

    30% Web Design
    15% Pay Per Click
    15% Search Engine Optimization +4 services
    10% Conversion Optimization
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Easy4Host Inc. Is a web design agency. The agency is located in New York, New York. Their team specializes in Web Design and Search Engine Optimization.

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  • ISC Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Bloomington, IL

    Services provided

    15% Search Engine Optimization
    15% Web Design
    10% Content Marketing +6 services
    10% E-Commerce Development
    10% Email Marketing
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Video Production

    ISC Media is a Bloomington, Illinois-based SEO agency. Their services include Search Engine Optimization and Web Design.

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    View Profile
  • Seopya Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Sunny Isles Beach, FL

    Services provided

    15% Search Engine Optimization
    15% Web Design
    10% Branding +6 services
    10% Content Marketing
    10% Conversion Optimization
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Social Media Marketing

    Seopya is a SEO services firm. They were founded in 2015, and their services include Search Engine Optimization and Web Design.

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  • Deseret Marketing Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Las Vegas, NV

    Services provided

    15% Email Marketing
    15% Search Engine Optimization
    15% Social Media Marketing +5 services
    15% Web Design
    10% CRM Consulting and SI
    10% Pay Per Click
    10% Sales Outsourcing
    10% Video Marketing

    Deseret Marketing Group is a social media marketing firm. The Las Vegas, Nevada-based team focuses on Social Media Marketing and Email Marketing.

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    View Profile
  • Digital Market Design Logotype

    Digital Market Design

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    15% Search Engine Optimization
    15% Social Media Marketing
    15% Video Marketing +5 services
    15% Video Production
    10% Content Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Web Design

    Digital Market Design is a social media marketing agency. The Arlington, Texas-based company was founded in 2018. Their team focuses on Social Media Marketing and Search Engine Optimization.

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  • 2matic Interactive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    West Hartford, CT

    Services provided

    10% AI Development
    10% Business Consulting
    10% E-Commerce Development +7 services
    10% Email Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Marketing
    10% Video Production
    10% Web Design

    Based in West Hartford, Connecticut, 2matic Interactive is a social media marketing agency. They offer Social Media Marketing and Email Marketing.

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Remote CoWorker
14 Social Bloom
15 Appointment Setter Online

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  15. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  16. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  18. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  23. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    34.9/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  26. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  28. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  29. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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