Top Call Center Companies & Services for Telecommunication Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Chat Support Service, a Customer Service Outsourcing company, is based in Lahore, Pakistan. The team focuses on Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
Services provided
HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
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$5,000+Undisclosed10 - 49
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See all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$5,000+$50 - $99 / hr2 - 9València, Spain
Services provided
Ambiuz, a Sales Outsourcing company, was established in 2024. The agency offers Sales Outsourcing and Market Research, and is small.
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$1,000+< $25 / hr2 - 9
Services provided
Launched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
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Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Mumbai, India
Services provided
EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 63 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 16 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
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$1,000+< $25 / hr10 - 49Wembley, England
Services provided
Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Kalispell, MT
Services provided
Established in 2024, Global Acts Solutions SDN Bhd is an answering service. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Örebro, Sweden
Services provided
See all 1 projectsNordicom AB offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Clients commend Nordicom AB for their thorough understanding of business needs, efficient project management, and the significant reduction in administrative tasks. The company is praised for delivering fast and methodical support, leading to increased customer satisfaction and operational efficiency.
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Undisclosed< $25 / hr50 - 249
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SAFE BPO is a phone answering service. They were established in 2019, and their services include Call Center Services and Back Office Outsourcing.
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$10,000+$50 - $99 / hr50 - 249Warszawa, Poland
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Midsize custom software development company Whirly, is headquartered in Warszawa, Poland. Their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
Services provided
Textng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
Lehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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$5,000+$50 - $99 / hr10 - 49
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Launched in 2019, Optimiza Vende Mas is a Conversion Optimization company. The team provides Conversion Optimization and CRM consulting and SI.
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$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
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Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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$1,000+< $25 / hr2 - 9Peterborough, England
Services provided
Founded in 1993, Totally Inbound is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Wells, England
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Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baulkham Hills, Australia
Services provided
Unified communications consulting & SI company Broad Connect is located in Baulkham Hills, Australia. They provide unified communications consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249
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ACTIV8 ASIA, a social media marketing firm, offer Social Media Marketing and Call Center Services. They were founded in 2022.
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$10,000+$25 - $49 / hr10 - 49Ahmedabad, India
Services provided
Business Consulting company Bigwiggin Solutions LLP was launched in 2022. The small team specializes in Business Consulting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
See all 1 projectsYou only pay when you get the quality you requested.👌We help you with the operations while you focus on what matters.🎯
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$5,000+< $25 / hr50 - 249Gurugram, India
Services provided
Launched in 2018, Avantcore Global Solutions Pvt Ltd is a call center company. The team focuses on Call Center Services and Back Office Outsourcing and is located in Gurugram, India.
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$1,000+< $25 / hr50 - 249
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Remoteproz, a call center service, was launched in 2022. The team provides Call Center Services and Back Office Outsourcing and is located in New York, New York and Gurugram, India.
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$5,000+$50 - $99 / hr50 - 249
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Growth Engine, an Email Marketing company, is based in Austin, Texas and Melbourne, Australia. The team focuses on Email Marketing and Business Consulting.
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$1,000+< $25 / hr50 - 249Liverpool , England
Services provided
The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
Based in Bengaluru, India, PactPrime Solutions Private Limited is a small Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Call Center Services.
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$5,000+$150 - $199 / hr2 - 9Toronto, Canada
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Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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UndisclosedUndisclosed2 - 9
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MakeMyPost is a Fontana, California-based social media marketing agency. Established in 2025, the team focuses on Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
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Social media marketing agency B2B IT Solutions is headquartered in Rawalpindi, Pakistan. The team specializes in Social Media Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr50 - 249Lahore, Pakistan
Services provided
Founded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Dearborn, MI
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Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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$5,000+$25 - $49 / hr10 - 49
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Connexion CC is a call center company. The small Cairo, Egypt-based team focuses on Call Center Services and Back Office Outsourcing. The company was established in 2023.
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$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
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Qormotho Limited is an Accounting company. Founded in 2018, the team offers Accounting and Finance & Accounting Outsourcing (FAO). The agency is based in Dhaka, Bangladesh.
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$1,000+$25 - $49 / hr10 - 49Prishtinë, Kosovo
Services provided
Getoutsourced , an Other Marketing company, was established in 2019. They focuses on Other Marketing and Web Design.
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$5,000+$25 - $49 / hr10 - 49Hyderabad, India
Services provided
Headquartered in Hyderabad, India, Alpha2hive is a SEO agency. They offer Search Engine Optimization and Web Design.
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Undisclosed< $25 / hr2 - 9Kelowna, Canada
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Launched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Gurugram, India
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KISAN BAZAR DOT COM PVT LTD is a Gurugram, India-based HR Consulting company. The team offers HR Consulting and Call Center Services.
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
Established in 2021, MEG WORLD TECHNOLOGIES is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
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Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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$1,000+Undisclosed2 - 9Warwick, England
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Launched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.
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$5,000+< $25 / hr50 - 249Visakhapatnam, India
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Sonic Vars is a Visakhapatnam, India-based mobile app development company. The team specializes in Mobile App Development and Web Design.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
Services provided
Person To Person, a midsize phone answering service, is in Caracas, Venezuela. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancer
Services provided
Elevate Contact Solutions is a Digital Strategy company. The Cape Town, South Africa-based team specializes in Digital Strategy and Social Media Marketing.
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$1,000+Undisclosed10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
Simple Technology Solutions d.o.o. Is an answering service company. Located in Sarajevo, Bosnia and Herzegovina, the team provides Call Center Services and Custom Software Development.
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UndisclosedUndisclosed10 - 49Providencia, Chile
Services provided
OpenAgents is an AI development company founded in 2019. The team provides Artificial Intelligence and Call Center Services.
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$5,000+$150 - $199 / hr10 - 49Knoxville, TN
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BizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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$1,000+< $25 / hr10 - 49
Services provided
In London, England and Dhaka, Bangladesh, RPSI Limited: TECH-TEEM is a small Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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Best Call Centers for the Telecommunication Industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
33.3/40.018/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31.4/40.017/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$5,000+Undisclosed50 - 249Rochester, NH
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr50 - 249Ahmedabad, India
Ability to deliver
33.4/40.016.2/20 Reviews9.8/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services90% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
