Top Call Center Companies & Services for Nonprofits

Ratings Updated: March 7, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Trustworthy
The overall sentiment regarding Helpware's trustworthiness is highly positive. Clients highlighted their strong communication, integrity, and professionalism. One client noted that Helpware's team operates independently while effectively managing customer service, allowing for minimal oversight. Their proactive approach in addressing urgent issues further enhances trust. Additionally, the dedication to quality work and the establishment of a supportive culture in customer service were praised, demonstrating Helpware's reliability and commitment to client success.

Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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XACT

4.7 34 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Services provided

45% Call Center Services

20% Customer Service Outsourcing

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Staffing

XACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.

See all 34 projects
16 of 29 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read more
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More responsive than most other service providers

XACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (31) Singapore (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.

Telephone Answering Service

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Direct Objective Consulting

4.8 6 reviews
Premier Verified

$1,000+

$150 - $199 / hr

2 - 9

Montreal, Canada

Services provided

15% Account-Based Marketing

14% Sales Outsourcing

13% Demand Generation Marketing +8 services

11% Search Engine Optimization

9% AI Agents

8% Conversion Optimization

8% Public Relations

7% Digital Strategy

5% BI & Big Data Consulting & SI

5% Business Consulting

5% Generative AI

Direct Objective Consulting is a strategic marketing and consulting firm specializing in services such as market positioning, communication strategies, and digital marketing. They are highly praised for their strategic depth, project management, and ability to deliver actionable results, with 100% of reviews highlighting their expertise and collaborative approach. Clients commend their ability to immerse in businesses, providing tailored solutions that align with specific needs.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients praised Direct Objective Consulting for their strategic depth and practical execution, particularly highlighting the exceptional collaboration and adaptability of the team. One client noted significant improvements in member acquisition strategy and campaign performance, attributing success to the clear actionable strategies developed by the team. Overall sentiment reflects strong satisfaction, with no material areas for improvement identified, reinforcing their reputation as a trusted business partner.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Direct Objective Consulting's strong value for money, noting that their pricing aligns well with project budgets while delivering high-quality outcomes. One client mentioned, 'Pricing fit our budget' and 'Good value for cost,' while another praised the team's ability to deliver results on time and within scope. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the tangible benefits received from their services.
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More responsive than most other service providers

Direct Objective Consulting is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights HelpSquad's exceptional communication and effective guest service solutions. A managing partner from Vello Property Management noted significant improvements in guest communication and a 33% reduction in labor costs within three months. Clients appreciate the timely task completion and responsiveness to needs, emphasizing the alignment of company values and culture. Overall, the sentiment is overwhelmingly positive, showcasing HelpSquad as a reliable partner for customer service outsourcing.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
Read 8 Reviews

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

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11 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
In the past six months, SupportYourApp has received consistently positive feedback from clients, highlighting their responsiveness, reliability, and commitment to delivering high-quality customer support. Clients commend the team's ability to provide 24/7 coverage, with one praising an impressive average response time of five minutes. The collaborative approach and proactive problem-solving were noted as significant strengths, with clients expressing satisfaction with the seamless integration into their operations and the dedication to improving service quality. No major areas for improvement were identified.
Read 12 Recent Reviews

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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
Read 32 Reviews

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Germany (2) Sweden (2) Luxembourg (1) Austria (1) Malta (1) Italy (1) New Zealand (1) Norway (1) Russia (1) Ireland (1) Switzerland (1) Greece (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5 services

15% Data Annotation Services

15% Document Digitization & Management

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.

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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Ver-A-Fast

5.0 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Mentor, OH

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

Ver-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.

See all 5 projects

4 of 4 reviews are 5 stars

4 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Ver-A-Fast reflect strong client satisfaction, highlighting their effective communication and project management. Clients praised their ability to maintain high service levels, with one noting an 85% service goal achievement. The team is commended for their low turnover and adaptability, allowing for seamless integration with client operations. Overall, feedback is overwhelmingly positive, with no significant areas for improvement identified, indicating a reliable partnership for customer service solutions.
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Industry Experience

Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Select Industry to see insights

Business services Retail Insurance Food & Beverage

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More responsive than most other service providers

Ver-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Atlanta, Georgia (1) Arlington Heights, Illinois (1) Beverly Hills, California (1) Phoenix, Arizona (1)

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

See all 2 projects
Reviews mention Easy to reach
Clients have expressed a positive sentiment regarding the accessibility of Verbatim Virtual Receptionists. One review highlighted their responsiveness to feedback and the ease of communication, stating they are 'easy to talk to.' Additionally, the personal touch and understanding of client needs were noted as impressive. Overall, clients appreciate their availability and willingness to improve processes based on client input, indicating a strong commitment to effective communication.

Call-Answering for Education Software Developers

4.5 Apr 21, 2020

When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The team is personable and approachable.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Industry Experience

Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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Select Industry to see insights

IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.
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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.

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Reviews mention Well-organized projects
JumpCrew has received consistently positive feedback regarding their project organization. Clients noted their systematic approach in establishing clear objectives and maintaining regular communication, such as weekly updates and real-time data tracking. One client highlighted their 'most organized partner' experience, emphasizing efficient onboarding and timely deliverables. Another client praised JumpCrew for their detail-oriented project management and ability to swiftly adapt to changing needs, indicating a strong overall sentiment of satisfaction with their organizational capabilities.

Client & Location Scouting for Education & Childcare Co

5.0 Mar 30, 2023

The process that JumpCrew followed at the very start helped establish clear objectives that both parties could work towards. Our sales manager, Linda, took great care in seeking to understand exactly what types of clients we were looking for, how we were looking to consume data, and what type of data was most important. We connected formally once a week for updates on the work, utilized a live Google Sheet for real-time data, and used Slack to answer questions or celebrate milestones.
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Lead Processing & Qualifying for Global Workforce Platform

4.5 May 3, 2022

Their project management skills have exceeded our expectations. To communicate, we use video conference calls and PowerPoint presentations — they’ve done a good job with these. JumpCrew can hire and ramp up a sales team. They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results.
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Email Marketing & Lead Generation for SaaS Company

5.0 Oct 27, 2021

They are the most organized partner that I have ever worked with. Instead of many hour-long discovery sessions, we have had a few smaller focused breakout sessions that are meaningful, to the point, actionable and get things moving. Their onboarding process is one I am envious of and provides clear guidance on how to execute the strategy.
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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read more
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Industry Experience

JumpCrew has demonstrated notable expertise across various industries, including Education, Human Resources, Software, Advertising & Marketing, and Arts & Entertainment. Clients commend their professionalism, project management skills, and ability to generate leads effectively. In Education, they excelled in client acquisition and pipeline development. In Human Resources, they addressed capacity challenges through lead management. Sentiment is overwhelmingly positive, indicating JumpCrew's strong fit for organizations seeking growth and effective sales strategies in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & music

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Gainesville, Florida (1) Port Saint Lucie, Florida (1) Sarasota, Florida (1) Denver, Colorado (1) Lake Oswego, Oregon (1) Philadelphia, Pennsylvania (1)

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Featured

What are Featured Providers?

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Warszawa, Poland

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Adaptable
Clients consistently express a positive sentiment towards Valoris Center's adaptability. One client noted their ability to 'adapt to industry particularities' and 'go above and beyond' to overcome system limitations. Another emphasized their 'flexibility and capacity to adapt' in response to fluctuating service demands. Additionally, a client praised Valoris for effectively managing a rapid team scale-up while improving customer satisfaction. Overall, the feedback highlights Valoris's commitment to being a responsive and flexible partner.

Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Russia (1)

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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.

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Reviews mention Experienced
DialAmerica has received positive feedback regarding their experienced team and responsiveness. Clients have noted that their partnership has significantly improved customer service efficiency and satisfaction, with one client saving approximately $25,000 monthly. The professionalism and training of DialAmerica's staff were highlighted as key strengths. However, there are minor concerns about their technological platform, with occasional issues like dropped calls reported. Overall, the sentiment is largely favorable, emphasizing a strong working relationship.

Call Support Services for Manufacturing Company

4.0 Dec 23, 2017

For us, working with this company has been very enjoyable. We have only had a few complaints from our users and the responsiveness has increased significantly. We believe it is a highly qualified company. Their main strengths are a highly trained staff for the tasks assigned to them and a seriousness in offering their services.
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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Knowledgeable
Clients consistently commend Outsource and Save for their extensive medical knowledge and understanding of complex administrative functions. One client highlighted their onboarding manager's expertise in creating training manuals and maintaining service quality, resulting in no calls on hold for longer than 30 seconds. Overall, feedback reflects a strong sentiment of satisfaction regarding their knowledgeable approach, which has significantly enhanced customer service and operational efficiency.

Call Center Services for Management Service Organization

5.0 Apr 13, 2022

I am impressed by their medical knowledge and how well they understand complicated administrative functions. It was also a pleasant experience to going through their onboarding process.
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Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)

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Featured

What are Featured Providers?

Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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United States (6) England (4) Poland (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1 service

13% Customer Service Outsourcing

CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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OutboundView

4.4 9 reviews

$1,000+

$25 - $49 / hr

2 - 9

Franklin, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

OutboundView is a specialist in lead generation and outbound call center services, focusing on B2B outreach and strategic contact targeting. Clients consistently highlight their dedication, strategic insight, and effective project management. Reviewers reported satisfaction, with notable successes like setting 10 meetings in a month or achieving a 60% attendance rate at events. Approximately 100% of the feedback is positive, emphasizing their personalized approach and effective communication.

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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Medical E-Commerce Company
5.0 — A medical e-commerce reseller hired OutboundView to perform lead generation services. They used LinkedIn and email as resources to find leads and researched opportunities. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OutboundView's exceptional value for money, noting their cost-effectiveness and alignment with company values. One CEO remarked on the 'good value for cost' when selecting OutboundView, while another emphasized their 'lean approach' that resulted in significant time savings and efficient results. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, further supported by a consistent record of meeting or exceeding project goals.
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Lincoln, Nebraska (3) Nashville, Tennessee (2) Calabasas, California (1) Bellevue, Washington (1) Pittsburgh, Pennsylvania (1)

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Call2Customers

4.7 9 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.

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Reviews mention Knowledgeable
Clients consistently highlight Call2Customers' extensive knowledge of the American market and their ability to adapt strategies based on client needs. One client noted, "Call2Customers has a solid knowledge of the American market" and appreciated their proactive suggestions for business growth. Overall, feedback reflects a strong sentiment of confidence in their expertise and adaptability, with clients feeling supported and well-informed throughout the engagement.

Telemarketing Services for Consulting Company

5.0 Jun 6, 2019

Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business.
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4 of 5 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read more
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Industry Experience

Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
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Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business services

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United States (2) England (2) India (1) Kuwait (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Core Conversions

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Scottsdale, AZ

Services provided

100% Sales Outsourcing

Core Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.

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Reviews mention Knowledgeable
Clients consistently highlight Core Conversions' extensive knowledge and expertise in their respective fields. One client noted, 'They are nice guys who know their stuff,' emphasizing their competence and professionalism. Additionally, their exceptional communication skills were commended, with quick responses to client needs. Overall, the sentiment regarding their knowledge is highly positive, showcasing their ability to effectively support client objectives and deliver measurable results.

Cold Email Outreach for Digital Marketing Agency

5.0 Feb 14, 2024

They are nice guys who know their stuff. They've been a pleasure to work with so far.
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Industry Experience

Core Conversions has demonstrated strong expertise in the Advertising & Marketing industry, focusing on lead generation and client acquisition. Clients report significant success, including the addition of multiple retainer clients and increased revenue. The team is praised for their effective communication, technical skills, and commitment to client satisfaction. Overall sentiment in this sector is highly positive, indicating that Core Conversions is well-suited for businesses seeking impactful marketing solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Core Conversions' competitive pricing and strong value for money. One CEO noted that their pricing 'fit our budget' and appreciated the 'good value for cost,' while another client emphasized the 'great culture fit' alongside affordability. The Director of Sales at Coast Digital echoed this sentiment, remarking on the effective outreach management provided for a reasonable price. Overall, clients express satisfaction with the financial investment relative to the results achieved.
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Miami, Florida (1) Los Angeles, California (1) Denver, Colorado (1)

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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Bungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.

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Reviews mention Trustworthy
Clients consistently describe Bungee as a trustworthy partner, highlighting their responsiveness and understanding of sensitive topics. One client noted, "We never worry about assignments we give them," and praised their seamless integration with the team. They are commended for their excellent service, with a client stating, "They make us feel like we’re their only client." Overall, the sentiment reflects a strong trust in Bungee's capabilities and commitment to client satisfaction.

Data Entry, Mail Processing, & Phone Support for Nonprofit Charity

5.0 Apr 16, 2018

We don’t keep specific metrics for their work, but we never worry about assignments we give them. They are excellent and our donors never have issues with their service. We’ve worked together for 12 years and our relationship is remarkable. We trust them to take care of us.
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3 of 6 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Billing Services for Stock Research Company
4.5 — Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership. Read more
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Industry Experience

Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & music

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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

SmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more
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Industry Experience

SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.
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Emenac

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

Emenac is a company specializing in Contact Center Services, including Inbound and Outbound Call Center support for customer care and bookings. Their services have reportedly achieved a 90%–95% monthly success rate. Clients commend their management and team discipline, though they express a desire for increased capacity in the future.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
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Industry Experience

Emenac has demonstrated expertise in the hospitality and leisure industry, particularly in providing call center services for travel agencies. Clients commend their effective management, disciplined team, and high customer satisfaction rates, with a notable success rate of 90%-95%. Their impactful collaboration has made them integral to clients' operations. Potential clients in hospitality can benefit from their strong project management and customer service capabilities, making Emenac a suitable partner for enhancing client interactions.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Emenac as providing good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac offered the best package among eight competitors, emphasizing their strong alignment with the travel industry. The project manager from Virikson Travel reported a high success rate of 90%–95% and praised Emenac's management and discipline. Despite some desire for additional resources, the overall sentiment reflects satisfaction with cost-effectiveness and service quality.
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VDVOKH Digital Agency

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

30% Pay Per Click

30% Social Media Marketing

10% Advertising +3 services

10% Content Writing Services

10% Digital Strategy

10% Sales Outsourcing

VDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.

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Reviews mention Creative
Clients have consistently praised VDVOKH Digital Agency for their creativity and individualized approach to projects. One CEO noted their 'creativity and individual approach,' highlighting how the agency 'feels what they do.' The agency's innovative strategies contributed to significant improvements in campaign effectiveness, with a notable 30-35% decrease in cost per lead. Overall, sentiment regarding their creative capabilities is highly positive, with clients expressing satisfaction with the agency's tailored solutions.

Google Ads Campaign & SMM for Electronic Desk Manufacturer

5.0 Nov 24, 2023

The most impressive aspect of VDVOKH Digital Agency is their creativity and individual approach. They truly feel what they do, which sets them apart as a unique company.
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Industry Experience

VDVOKH Digital Agency has demonstrated expertise in the Automotive and Consumer Products industries. In the Automotive sector, they have excelled in lead generation and engagement strategies, earning praise for their strategic thinking and responsiveness. In Consumer Products, they successfully implemented targeted advertising that significantly reduced cost per lead and provided valuable training for internal marketing teams. Overall, feedback reflects strong performance, creativity, and commitment, making VDVOKH a suitable choice for clients in these sectors.
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Automotive Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight VDVOKH Digital Agency's strong value for cost, noting their effective strategies and impressive results. For instance, the Head of Marketing at Hyundai Motor Ukraine emphasized their 'good value for cost,' while the CEO of TEHNOTABLE reported a significant decrease in cost per lead by 30-35%, showcasing the agency's ability to deliver results that align with client budgets. Overall, feedback reflects a positive sentiment regarding the agency's pricing and the value provided.
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RainierDigital

4.8 2 reviews

$1,000+

$150 - $199 / hr

2 - 9

Liberty Lake, WA

Services provided

20% CRM Consulting and SI

20% Pay Per Click

10% Account-Based Marketing +5 services

10% Advertising

10% Business Consulting

10% Demand Generation Marketing

10% Marketing Strategy

10% Sales Outsourcing

RainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.

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Reviews mention Timely
The feedback regarding RainierDigital's timeliness is overwhelmingly positive. Clients consistently highlight their ability to deliver projects on schedule and respond promptly to inquiries. One client noted, "RainerDigital always delivers on time and is extremely responsive... communication is seamless." Another remarked on their impressive project management, stating, "Yes. Very responsive and on schedule." Overall, clients express satisfaction with RainierDigital's commitment to timely execution, enhancing their project outcomes.

HubSpot Integration & Configuration for Recruiting Firm

4.5 Feb 14, 2024

Functional build. Timeliness. Very responsive and on schedule.
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Marketing Strategy for Campus Advertising Company

5.0 Dec 29, 2023

RainerDigital always delivers on time and is extremely responsive when we have questions or needs. We have a weekly marketing sync with RainerDigital, which keeps everyone on the same page.
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Industry Experience

RainierDigital has demonstrated expertise across the Advertising & Marketing and Other Industries. Clients praised their responsiveness and ability to integrate seamlessly with teams, resulting in successful marketing campaigns and efficient project management. Positive feedback highlights the firm's proficiency in setting up and optimizing HubSpot for demand generation and ABM strategies. Overall sentiment is notably favorable, indicating that organizations seeking marketing automation and integration services would benefit from RainierDigital's strengths.
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Other Industry Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have highlighted RainierDigital's competitive pricing and overall value for money. One client noted the 'pricing fit our budget' and emphasized 'good value for cost,' while another praised their responsiveness and timely delivery, stating they 'always deliver on time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of services provided, leading to successful project outcomes without financial strain.
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Paramedium Group

5.0 5 reviews

$1,000+

$25 - $49 / hr

10 - 49

Services provided

35% Market Research

30% Sales Outsourcing

20% Marketing Strategy +1 service

15% Social Media Marketing

Paramedium Group is a business consultancy firm specializing in market research, lead generation, and business development strategies. With a 100% positive feedback rate, clients commend their passion, commitment, and strong expertise, which consistently exceed expectations. Their tailored solutions and effective communication significantly improve clients' market understanding, operational efficiency, and business outcomes.

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Reviews mention Efficient
Paramedium Group has been consistently praised for their efficiency and professionalism. One client highlighted their commitment and availability, stating, 'They are professional, efficient, and effective.' Furthermore, the client noted that Paramedium adds value through their reliable and timely support, expressing satisfaction with no areas for improvement. Overall, the sentiment surrounding their efficiency is highly positive, reflecting their capability to meet client needs effectively.

Market Research & Bus Dev for Telecommunications Company

5.0 Sep 16, 2022

They are professional, efficient, and effective. Add to all of this, Paramedium team is always committed and available at all times to address clients inquiries and address any relevant urgent matters.
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Industry Experience

Paramedium Group demonstrates strong expertise across the Energy & Natural Resources, Business Services, and Telecommunications industries. Clients commend their effective market research, lead generation, and business development capabilities, resulting in improved operational efficiency and significant contract wins. Overall sentiment is highly positive, with specific praise for their professionalism, commitment, and customized solutions, making them a suitable partner for businesses seeking growth and strategic insights in these sectors.
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Energy & natural resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Paramedium Group is frequently praised for its cost-effectiveness and value for money. Clients noted that their investment, such as the $10,000 spent by one startup, yielded significant returns, including successful business model transformations and contract acquisitions. Feedback indicates that Paramedium consistently exceeds expectations with their deliverables, efficient project management, and open communication, reinforcing a strong perception of their services as valuable and reasonably priced.
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Cyprus (1) Iraq (1) Lebanon (1)

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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Services provided

15% Call Center Services

30% IT Managed Services

25% Cybersecurity +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is a comprehensive IT service provider with expertise in strategic IT management, cybersecurity, and technical support. Clients praise their responsiveness and alignment with business goals, with 100% of reviewers highlighting their strong cultural fit and proactive support. Improvements suggested include enhancing the client service request portal.

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Reviews mention Establish clear expectations
Clients have generally praised KPInterface, Inc. for their ability to align services with expectations, indicating a strong emphasis on establishing clear communication. One client highlighted their responsiveness and effective management of IT services, stating that KPInterface has consistently delivered on time and met their needs. However, there was a suggestion for improvement regarding the client service request portal, which could enhance clarity in expectations.

Managed IT Services for Architectural Firm

4.5 Sep 24, 2023

Very responsive to requests. They align their services with our expectations. Strong recommendations, and good client relations.
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1 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Managed IT Services for Architectural Firm
4.5 — KPInterface, Inc. has been hired by an architectural firm for IT services. The team provides full-service management of the company's IT services, including computer infrastructure and VoIP Read more
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Industry Experience

KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Manufacturing Consumer Products Design Engineering

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Philadelphia, Pennsylvania (1) Bala Cynwyd, Pennsylvania (1) Pen Argyl, Pennsylvania (1) Royersford, Pennsylvania (1)

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1 service

10% AR/VR Development

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Accessible
Clients consistently commend Captico Consultancy for their accessibility and responsiveness. One client noted their 'easy accessibility' and 'good business understanding,' highlighting the firm's commitment to clear communication. Additionally, they appreciated the company's ability to effectively address their needs, with timely project management being a key strength. Overall, the sentiment regarding accessibility is highly positive, indicating that Captico Consultancy is attentive and approachable in their client interactions.

ERP Development for IT Staffing Company

5.0 Mar 25, 2023

The company was praised for its easy accessibility, alongside having good business understanding and technical knowledge. They showed an ability to close the loop, which was highlighted by the reviewer as particularly impressive. Such qualities indicate that Captico Consultancy is readily accessible to their clients, ensuring effective communication and project management.
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Industry Experience

Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Knowledgeable
MainSource 365 Tech LLC has received overwhelmingly positive feedback regarding their knowledgeable approach. Clients highlighted the team's expertise in various areas, such as IT support and digital marketing, with one reviewer noting their 'wide-ranging knowledge base' and another emphasizing their 'passion' and 'fast execution.' Clients appreciated the team's ability to provide clear guidance and support, which significantly contributed to their project's success. Overall, the sentiment reflects a strong confidence in the company's capabilities and proficiency.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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Business Management for E-Commerce Firm

5.0 Nov 6, 2020

Relentless, passionate, knowledgeable.
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

Everyone I’ve spoken to has been really knowledgeable and patient. Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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United States (3) Canada (1)

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Datawrkz

4.8 2 reviews

$5,000+

Undisclosed

50 - 249

Bengaluru, India

Services provided

10% Advertising

10% Business Consulting

10% Conversion Optimization +7 services

10% Digital Strategy

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Datawrkz is a marketing agency specializing in audience engagement and app promotion. They are praised for their creative strategies and understanding of niche markets, with 100% of reviewers highlighting increased engagement and improved cost per install. Some feedback suggests that the onboarding process could be more efficient, though their thorough understanding of client needs is highly valued.

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Industry Experience

Datawrkz has demonstrated expertise primarily in the publishing industry, receiving positive feedback for their innovative engagement strategies and strong communication. Clients appreciate their ability to reach niche audiences effectively and enhance app engagement. Overall sentiment is favorable, highlighting strengths in creative problem-solving and personalized service, making Datawrkz a suitable choice for businesses in publishing seeking to improve audience interaction and retention.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Datawrkz's pricing and the value received for their investment. One reviewer noted that Datawrkz offered 'good ideas regarding engagement' and provided ample resources, indicating a strong return on investment. Another client highlighted the company's understanding of niche markets and effective strategies, which contributed to increased engagement and improved cost-per-install metrics. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and value for money.
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Bay Business Group

4.6 4 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

10% Call Center Services

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Bay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with Bay Business Group, highlighting their professionalism and responsiveness. One client noted that the team transformed their accounting from a poorly performing service to timely, organized financials, achieving DCAA compliance efficiently. The consistent communication and proactive approach were particularly praised, with one client stating they never had to chase for updates. Overall, feedback indicates strong value for cost and effective project management.
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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Services Company Payment Processing
4.0 — Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.
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New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1)

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NisonCo

4.2 6 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

20% Public Relations

10% AI Consulting

10% Content Marketing +6 services

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

NisonCo is a public relations firm specializing in PR services, media outreach, and brand awareness, particularly within the cannabis industry. The feedback from their reviews highlights a substantial positive impact on brand visibility and engagement, with a 1,300% increase in organic search traffic for one client. While 80% of reviewers praised their industry knowledge and communication, one review indicated challenges with project management and clear deliverables. Overall, NisonCo is commended for their expertise and industry connections, though some improvements in project management were suggested.

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Reviews mention Accommodating
NisonCo has received positive feedback regarding their accommodating nature. Clients noted that the team adjusts to their needs, ensuring effective communication and workflow. One CEO highlighted their ability to adapt to the company's culture, stating, 'They accommodate the culture and needs of the business.' Similarly, a CMO emphasized their patience and willingness to manage expectations, stating, 'They actually listen to what their partners truly need and do their best to accommodate.' Overall, the sentiment reflects a strong appreciation for NisonCo's flexibility and client-centric approach.

PR Services for Cannabis Company

5.0 Jul 20, 2020

They’ve been excellent — I can’t say enough good things about them. We primarily use email, text, phone calls, and video conferences to communicate. They accommodate the culture and needs of the business. Whatever works best for me, they adjust to meet it.
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Public Relations Strategy for Legal Cannabis Company

5.0 Nov 5, 2019

This team is patient and perseveres. They recognize that we are a small team and helped us manage communication, scheduling and expectations. They are agile, actually listen to what their partners truly need, and do their best to accommodate.
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Industry Experience

NisonCo demonstrates strong expertise in the Consumer Products, Agriculture, and Legal Cannabis industries, delivering impactful PR and marketing services. Clients report significant increases in brand visibility and organic traffic, particularly in the cannabis sector, where NisonCo's industry relationships are highlighted. The sentiment is largely positive, emphasizing their strong communication, strategic insights, and tailored approaches. However, feedback from the Software industry suggests a need for improvement in project management and deliverable clarity. Overall, NisonCo is well-suited for clients in Consumer Products and Cannabis-related fields.
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Consumer Products Agriculture Software Legal Cannabis

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
NisonCo is perceived as providing good value for money, with clients noting significant returns on investment. One CEO mentioned spending close to $50,000, resulting in substantial brand growth and media placement. However, another client expressed dissatisfaction, stating they invested $60,000 but found the service lacking direction and professionalism. Overall, feedback indicates that while many clients appreciate the cost-to-value ratio, experiences vary, with some highlighting the need for improved project management and deliverables.
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United States (5) Canada (1)

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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.

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Reviews mention High-quality work
Client feedback consistently highlights King Creative Co.'s commitment to high-quality work. One CEO noted their thoroughness, stating, "They don’t cut corners and they make sure they do everything correctly," leading to a 12% increase in website traffic. Another client praised their branding expertise, mentioning that their insights provided valuable clarity and direction for their team. Overall, clients express a strong sentiment of satisfaction with the quality and effectiveness of King Creative Co.'s services.

SEO & Web Dev for Computer Repair Company

5.0 Jun 16, 2021

The work that they’ve done with our website has been great. There was a lot of stuff they had to fix, but once they fixed everything, we definitely started seeing some improvements. Bart showed me some metrics on how many times our pictures have been viewed on Google, and our website traffic is up 12% just from last month.
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Industry Experience

King Creative Co. has garnered positive feedback across various industries, notably in Software and Transportation. Clients in the Software sector praised their SEO and web development services, noting significant improvements in website traffic and revenue. In the Transportation industry, they were recognized for enhancing branding and messaging clarity, resulting in better strategic decision-making. Overall, King Creative Co. is viewed as a dedicated and authentic partner, making them a suitable choice for businesses seeking marketing and branding expertise.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Client feedback on King Creative Co. indicates a positive sentiment regarding the company's cost and value for money. One client noted an investment of approximately $1,250 per month for SEO services, leading to significant traffic improvements and doubled revenue. Another client reported spending $5,000 for branding services, praising the clarity and effectiveness gained from their expertise. While some mentioned that their thorough approach may not be the cheapest, it is perceived as highly effective, ensuring a good return on investment.
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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

20% Call Center Services

40% Cybersecurity

40% IT Managed Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

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Industry Experience

Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.
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RYC Business IT

5.0 2 reviews

$5,000+

$200 - $300 / hr

10 - 49

Services provided

15% Call Center Services

50% IT Managed Services

20% Cybersecurity +3 services

5% Cloud Consulting & SI

5% IT Staff Augmentation

5% IT Strategy Consulting

RYC Business IT is an IT services provider specializing in comprehensive computer and technical support for both personal and professional needs. Their reviews are overwhelmingly positive, with clients praising their reliability, responsiveness, and expertise. Notably, 100% of reviewers commend the team for their attentiveness and commitment to delivering timely solutions, highlighting their essential role in maintaining business operations.

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Reviews mention Timely
The feedback regarding RYC Business IT's timeliness is overwhelmingly positive. Clients highlighted their consistent availability and responsiveness, stating, "They are always available no matter the day or time" and "They always provide updates daily." Additionally, the team's ability to deliver projects in a timely manner, regardless of complexity, was emphasized, with one client noting, "Every project... they succeeded above and beyond in a timely manner." Overall, RYC is praised for their dedication to meeting client needs promptly.

IT Services for Investment Management Company

5.0 Sep 30, 2019

Every project that has been thrown their way they have succeeded above and beyond in a timely manner. No matter how in depth or the lengthy time it took them to complete, they always out shined and shown us their loyalty and determination to succeed.
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Industry Experience

Revive Your Computer has received positive feedback across various industries, notably in Real Estate and Legal sectors. In Real Estate, clients praised their comprehensive IT support and availability, emphasizing their impact on operational success. Similarly, in the Legal field, the firm highlighted the essential role Revive Your Computer plays in maintaining effective workflow and responsiveness. Overall, the sentiment is highly favorable, particularly for organizations requiring reliable IT management and support.
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Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise RYC Business IT for delivering exceptional value for their investment. One client noted that spending between $25,000 and $50,000 has been justified by their ability to maintain operational efficiency, stating, 'Without Revive Your Computer’s support, I wouldn’t be able to work effectively.' Another emphasized the company's reliability and responsiveness, calling them 'the best decision we ever made.' Overall sentiment reflects strong satisfaction with the cost-to-value ratio.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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PNB Holdings Pvt Ltd

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Kadawatha, Sri Lanka

Services provided

15% Call Center Services

20% Accounting

20% Back Office Outsourcing +6 services

20% Finance & Accounting Outsourcing (FAO)

5% Customer Service Outsourcing

5% Data Annotation Services

5% Financial Advising & Planning

5% Logistics & Supply Chain Consulting

5% Staffing

PNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.

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Industry Experience

PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.
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Major Visibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Swindon, England

Services provided

10% Advertising

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

10% Web Development

Major Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.

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Industry Experience

Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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Engineering

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.
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Diya

4.6 7 reviews

$1,000+

< $25 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Call Center Services

20% IT Managed Services

10% CRM Consulting and SI +6 services

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% Cybersecurity

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

10% Web Development

Diya is a highly regarded IT service provider specializing in customer support, IT support, and consultancy services. With a focus on flexibility, professionalism, and responsiveness, Diya is praised for its commitment to enhancing client infrastructure and providing 24/7 support. Over 90% of reviews highlight their dedication and strong communication, though a few suggest improvements in user communication.

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Reviews mention Accessible
Diya has received positive feedback regarding their accessibility and responsiveness. Clients noted that the team is available 24/7, often responding within 30 minutes, which was highlighted by the Head of Digital Strategy at Troesser & Co. Similarly, the Streaming Coordinator at Swiss Basketball praised their constant availability and quick response times, emphasizing their serious IT support. Overall, the sentiment regarding accessibility is highly favorable, with suggestions for improved communication between support staff and end-users.

Managed IT Services for Management Consulting Company

4.5 Mar 30, 2023

Yes, they are available 24/7 and usually respond within 30min. They have multiple lines of service, therefore minimizing costs but still having the expertise in-house if needed.
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Live Streaming Support for Basketball League

5.0 Jun 18, 2020

They are very responsive, always available, and very skilled. They know what they are doing.
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Industry Experience

Diya has demonstrated expertise across multiple industries including Consumer Products & Services, Consulting, IT Services, Government, and Sports. Clients commend their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in IT support and customer service roles. The overall sentiment is highly positive, with clients noting significant improvements in service quality and customer satisfaction. This provider is well-suited for organizations seeking reliable IT support and customer service solutions.
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Consumer products & services Consulting IT Services Government Sports Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Diya's competitive pricing and strong value for money. One client noted the company's "good value for cost," while another appreciated their flexible pricing model, which minimized costs without sacrificing quality. The tiered pricing structure, ranging from $15 to $18 per hour, was also mentioned favorably, indicating affordability for various service levels. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction with the quality of service relative to the investment.
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Ireland (2) Estonia (1) Germany (1) South Africa (1) Switzerland (1) United States (1)

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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

15% Call Center Services

50% IT Managed Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.

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Industry Experience

Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.
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ZuZo Company Limited

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Accra, Ghana

Services provided

10% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +9 services

10% HR Outsourcing

10% Staffing

5% Business Consulting

5% Data Annotation Services

5% Fulfillment

5% IT Managed Services

5% IT Staff Augmentation

5% Sales Outsourcing

5% Unified Communications Consulting & SI

ZuZo Company Limited is a customer support services provider specializing in telephonic support and outbound call services. Reviews indicate a strong customer satisfaction, with a 4.7/5 CSAT score and a +70 Net Promoter Score. Clients appreciate their responsive project management and adaptability, although some suggest integrating AI to enhance operations.

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1 of 2 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for ZuZo Company Limited reflects a strong overall sentiment of satisfaction and reliability. Clients praised the company's commitment to project timelines and responsiveness, noting instances of seamless integration and improved operational efficiency. One client highlighted a 100% omnichannel consolidation and increased customer satisfaction, while another reported a 4.7/5 CSAT score and a 70 NPS post-implementation. Overall, ZuZo is perceived as a dependable partner that aligns closely with client needs.
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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.
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More responsive than most other service providers

ZuZo Company Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Super Virtuals

2.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

25% Sales Outsourcing

Super Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.

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Industry Experience

Super Virtuals has garnered mixed feedback in the non-profit sector. While they excelled in providing virtual assistant services and data management support, some clients reported unmet expectations regarding grant application services, citing unfulfilled promises and poor communication. Their strengths lie in offering skilled virtual assistance and a proactive management team. Organizations in need of virtual support and data organization may find Super Virtuals beneficial, but caution is advised for grant-related projects.
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Non-profit Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Client feedback regarding Super Virtuals' cost and value reveals mixed sentiments. One client emphasized the company's guarantee of grant revenue for a $3,500 fee, but expressed dissatisfaction due to a lack of delivered results and communication. Conversely, another client appreciated the value of their virtual assistant services, noting effective support and responsiveness. However, they suggested a need for a different pricing structure for more complex roles. Overall, while some clients found value, others questioned the return on investment.
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Incept

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Canton, OH

Services provided

40% Call Center Services

32% Customer Service Outsourcing

18% Sales Outsourcing +2 services

5% Digital Strategy

5% Social Media Marketing

Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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DataPlus

4.4 7 reviews

$1,000+

< $25 / hr

50 - 249

Hiram, GA

Services provided

25% Call Center Services

75% Back Office Outsourcing

DataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.

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1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Data Storing Services for Business Firm
5.0 — Read more
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Industry Experience

DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
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Telecommunications Healthcare Consumer Products Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.
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Chicago, Illinois (2) Sarasota, Florida (1) Augusta, Georgia (1) Dallas, Texas (1) Erie, Pennsylvania (1)

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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Zventus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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LHB Consulting

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Uxbridge, England

Services provided

80% Sales Outsourcing

10% CRM Consulting and SI

10% Direct Marketing

LHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
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Five9

2.5 2 reviews

Undisclosed

$100 - $149 / hr

250 - 999

San Ramon, CA

Services provided

10% Call Center Services

60% CRM Consulting and SI

20% ERP Consulting and SI +1 service

10% Other IT Consulting and SI

Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.

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Reviews mention Well-organized projects
Clients have expressed strong satisfaction with Five9's project management, highlighting their diligence and commitment to timely project completion. One client noted that Five9 delivered an urgent project within a week while achieving efficiency goals, leading to increased sales. Their communication and responsiveness were commended, with quick follow-ups on support tickets. Overall, the sentiment reflects a well-organized approach to projects, although some clients mentioned that the software interface could be improved for better efficiency.

Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless. Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time.
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Industry Experience

Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Financial services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.
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MultiLang International

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Stericycle Communications

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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