Top Call Center Companies & Services for Nonprofits

Ratings Updated: July 13, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Customized support
Clients have expressed high satisfaction with Hugo Inc.'s customized support, highlighting their commitment to 24/7 customer service, which significantly enhanced the support experience across different time zones. One client noted that Hugo's dedication to understanding their company culture and values led to seamless integration and effective collaboration. Overall, the feedback reflects a strong sentiment of appreciation for Hugo's adaptability, professionalism, and the positive energy they bring to partnerships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Exceeds expectations
Helpware CX consistently receives feedback that exceeds client expectations across various projects. Clients commend their exceptional adaptability and rapid scaling capabilities, notably in high-demand scenarios, such as managing 500 agents daily for the Virginia Rent Relief Program. Additionally, Helpware's support has been pivotal in improving customer satisfaction scores significantly, as highlighted by a 30-point increase in CSat for Rocket-Resume.com. Overall, clients appreciate Helpware's proactive communication and dedication to continuous improvement.

Call Center Services for Digital Government Partner

5.0 Jun 6, 2022

Ramp up of resources was impressive and exceeded expectations. Helpware needed to deliver 500 agents, so their goal was to always have more than 500 agents trained and available to always meet the goal.
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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

Over the duration of the partnership, our principal metric for measuring customer satisfaction (CSat) improved by 30 points and that had tangible impact on the growth of our business as well. They really exceeded our expectations in that regard.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. Now they’re handling all of my customer support issues. They created a schedule and a plan and they always hit their deadlines.
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Customer Service Team for Lifestyle Brand

5.0 Oct 28, 2019

We're pleased with the partnership we've grown with Helpware throughout our time together. Their quality and attentiveness has exceeded our expectations.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Helpware CX received positive feedback for their effective customer research, leading to the acquisition of six new clients for a telecommunications company. Clients praised their impressive speed and efficient project management, noting seamless communication via email and messaging apps. The overall sentiment is highly favorable, with one client stating there were no areas for improvement, highlighting the strong value for cost provided by Helpware CX.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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XACT

4.7 34 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Services provided

50% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Staffing

XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.

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Reviews mention Professional
Clients consistently commend XACT for their professionalism and dedication. One client noted, "XACT stays professional and motivated to ensure continued success in this relationship," while another highlighted their "peak of professionalism" and ability to customize services to meet needs. Additionally, feedback emphasizes their responsiveness and engagement, with reports indicating that representatives were friendly and effective. Overall, the sentiment surrounding XACT's professionalism is overwhelmingly positive, reflecting a commitment to high-quality service.

After Hours Call Answering for SaaS Claims Platform

5.0 Jul 13, 2018

I really appreciated the professionalism of the two representatives that came out to our facility. They sat with our team and really absorbed what we do. The integration of their team was very smooth.
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Call Center Services for Dietary Supplements Retailer

4.0 Jan 8, 2019

XACT stays professional and motivated to ensure continued success in this relationship.
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Inbound Customer Support for Paints & Coatings Company

5.0 Dec 14, 2018

Their representatives were very professional and always reached out to us if they had any questions or needed more information. We probably weren’t their only customer, but they treated us as if we were their only client. They always operated at the peak of professionalism and customized everything to our needs.
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In-kind Retention Calls for Human Services Nonprofit

5.0 Oct 5, 2018

Xact Telesolutions helped us achieve our goals by representing us professionally and having a customer service-oriented outreach approach. The feedback we received from participants said that the callers were friendly and engaging.
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Industry Experience

XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Transportation IT Services Arts, entertainment & music Advertising & marketing Chemicals & Biotechnology Nonprofit Financial services Retail Education eCommerce Information technology Sports Healthcare Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (6) Less than $10,000 (4) $200,000 to $999,999 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.
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United States (31) Singapore (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Ver-A-Fast

5.0 5 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Mentor, OH

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.

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Reviews mention Knowledgeable
The feedback from clients highlights Ver-A-Fast's knowledgeable representatives, who effectively assist customers with orders and inquiries. A client noted that the retention of experienced staff allows for a consistent service quality, as returning representatives are already familiar with the company's standards. Additionally, new hires quickly adapt, showcasing their ability to learn and provide excellent customer service. Overall, the sentiment regarding Ver-A-Fast's knowledge and expertise is highly positive, despite minor areas for improvement.

Call Center Services for Bakery

5.0 Feb 2, 2026

We are impressed that they retain their reps with not too much turnover. We have had the pleasure of receiving a couple of the same reps each year to help. This is very helpful for us as they already know our standards and system. The new reps easily caught on and learned quickly. Each representative assigned to our season project had a great customer service experience and knowledge.
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Industry Experience

Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & Beverage

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.
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Atlanta, Georgia (1) Arlington Heights, Illinois (1) Beverly Hills, California (1) Phoenix, Arizona (1)

This provider is fluent in 2 languages:

English

Spanish

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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

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Reviews mention Exceptional performance
SupportYourApp consistently receives exceptional feedback for their performance across various projects. Clients commend their ability to deliver timely and effective solutions, such as improving recruitment speed and candidate quality, achieving high customer satisfaction scores, and seamlessly integrating into existing systems. Notably, one client highlighted that SupportYourApp exceeded expectations by 110%, demonstrating their commitment to client objectives. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.

Outsourced Back-Office/Customer Service for Wellness App Co

5.0 Dec 23, 2025

Support Your App demonstrated strong project management throughout the engagement. Deliverables and support tasks were consistently handled on time, and any issues that arose were addressed quickly and effectively. Communication was clear, organized, and responsive, allowing work to progress without delays or confusion.
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Recruitment & HR Outsourcing for Media Company

5.0 May 22, 2026

SupportYourApp has helped us hire more than 10 people. The team has improved our recruitment speed and the quality of candidates. For example, 100% of the candidates have successfully completed the probation period.
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Industry Experience

SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strong expertise across various industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and IT Consulting. Feedback highlights their strengths in customer support, project management, and high service quality, often achieving impressive metrics such as response times and accuracy rates. Clients appreciate their flexibility, effective communication, and ability to align with company values. Overall, the sentiment is overwhelmingly positive, indicating suitability for firms seeking reliable solutions in customer service and operational support.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and excellent value for money. For instance, one client noted that the pricing fit their budget while providing good value for the cost. Another client emphasized their need for a cost-effective solution without sacrificing quality, which six eleven successfully delivered. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a favorable choice for various business needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Telecommunications. Clients praise their adaptability, efficient customer support, and multilingual capabilities, resulting in improved customer satisfaction and operational efficiency. Overall, the sentiment is positive, with numerous clients highlighting Simply Contact's commitment to quality service and reliable project management. This provider is particularly well-suited for companies seeking robust customer support solutions in tech-driven and service-oriented sectors.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Simply Contact is recognized for providing good value for money, with clients frequently citing their competitive pricing as a significant advantage. For instance, one marketing manager noted the company's 'good value for cost', while a CEO emphasized that their pricing fit within budget constraints. However, there were also mentions of potential improvements in their pricing strategy. Overall, clients express satisfaction with the cost-effectiveness relative to the quality of service delivered.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 17 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

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This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a proficient provider of Contact Center Services, specializing in data entry and customer support. Reviews highlight their exceptional project management and proactive communication, with 100% satisfaction in timely delivery and responsiveness. Approximately 90% of reviewers commend their adaptability and customer-first approach, making them an ideal partner for efficient call center operations and customer care services.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Direct Objective Consulting

4.8 6 reviews
Premier Verified

$1,000+

$150 - $199 / hr

2 - 9

Montreal, Canada

Services provided

15% Account-Based Marketing

14% Sales Outsourcing

13% Demand Generation Marketing +8 services

11% Search Engine Optimization

9% AI Agents

8% Conversion Optimization

8% Public Relations

7% Digital Strategy

5% BI & Big Data Consulting & SI

5% Business Consulting

5% Generative AI

Direct Objective Consulting specializes in strategic marketing and business consulting services. The company consistently receives positive feedback, with approximately 95% of reviewers praising their strategic depth, client-focused approach, and ability to deliver measurable outcomes efficiently. Clients highlight their expertise in market positioning, clear communication, and capability to transform complex challenges into actionable strategies.

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Reviews mention High-quality work
Clients have consistently praised Direct Objective Consulting for their high-quality work, highlighting their exceptional ability to transform complex ideas into clear, actionable strategies. One client noted, 'Gil and his team had an exceptional ability to take a brief and fully immerse themselves in the business.' They are recognized for their collaborative approach, client focus, and commitment to delivering measurable outcomes, with feedback indicating no significant areas for improvement, underscoring their reliability and effectiveness.

Marketing Strategy Services for Nonprofit Organization

5.0 Jan 9, 2026

From the outset, Gil and his team had an exceptional ability to take a brief and fully immerse themselves in the business, quickly understanding not just the market, but the commercial realities behind it. They consistently turned complex ideas into clear, actionable strategies and executable concepts that could confidently be taken to market. Their “can do” mindset, and ability to turn complex challenges into clear, actionable strategies consistently set them apart.
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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Direct Objective Consulting for their strategic depth and practical execution. One client highlighted the team's ability to immerse themselves in business challenges, leading to improved member acquisition strategies and campaign performance. The collaborative approach of Gil and his team was noted as a significant strength, fostering trust and delivering measurable outcomes. Overall, the sentiment is overwhelmingly positive, with no material areas for improvement identified by clients.
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Industry Experience

Direct Objective Consulting has garnered positive feedback across various industries, including Non-profit, Information Technology, and Business Services. Clients commend their strategic marketing expertise and ability to deliver measurable outcomes, such as increased member acquisition and enhanced brand positioning. Notable strengths include a collaborative approach, clarity in communication, and a focus on actionable strategies. Their impact is particularly pronounced in Non-profit and B2B software sectors, making them a strong candidate for organizations seeking strategic growth and effective marketing solutions.
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Information technology Nonprofit IT Services Other industries Business services Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Direct Objective Consulting's strong value for money, noting their efficient delivery and high-quality outcomes. One client appreciated the pricing that fit their budget while acknowledging the good value received in return. Another emphasized the clarity and effectiveness of strategies developed, reflecting a focus on results rather than theory. Overall, feedback indicates a positive sentiment regarding the company's pricing, with many clients expressing satisfaction with the return on their investment.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency.

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Reviews mention High-quality work
Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications.

Overflow Call Handling for Outsourcer

5.0 Apr 24, 2020

The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Industry Experience

Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.
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IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew specializes in lead management and Contact Center Services, providing efficient handling of inbound and outbound call tasks. With a 90% satisfaction rate, clients highlight their robust project management and capacity to meet weekly KPIs. Their organized approach and detail-oriented team effectively manage customer interactions, enhancing client engagements and ensuring reliable telephonic support.

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Reviews mention Exceeds expectations
JumpCrew consistently exceeds client expectations, as highlighted by feedback from the VP of Sales at Velocity Global, who noted their project management skills and organization as exemplary. Similarly, the CMO of a SaaS business praised JumpCrew for delivering results ahead of schedule and effectively onboarding 40 clients within 30 days. Both clients appreciated the professionalism and expertise of the JumpCrew team, with no identified areas for improvement, reflecting a strong overall sentiment of satisfaction.

Lead Processing & Qualifying for Global Workforce Platform

4.5 May 3, 2022

Their project management skills have exceeded our expectations. To communicate, we use video conference calls and PowerPoint presentations — they’ve done a good job with these.
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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
JumpCrew has received positive feedback regarding their cost and value for money. Clients noted significant investments, such as $500,000 for lead management services, yet expressed high satisfaction with the outcomes, citing effective project management and consistent achievement of KPIs. One client remarked on their professionalism and the comprehensive support provided, indicating that JumpCrew's pricing is competitive and flexible, aligning well with the quality of service delivered.
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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Horsham , England

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.
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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Great team
Clients consistently praise A-SALES AB for their exceptional team and project management. One client noted, 'Communication was fantastic' and emphasized that the team was 'a well-oiled machine' that met all deadlines. Another highlighted the 'great culture fit' and alignment of company values as key reasons for their choice. Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of A-SALES AB's team in achieving project goals.

Email Marketing, Sales Outsourcing & Call Center for Marketing Company

5.0 Mar 13, 2025

I feel like they are actually in our in-house team, they feel like our team. It doesn't feel like we're just working with an agency.
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Industry Experience

A-SALES AB has garnered positive feedback across various industries including Financial Services, IT, Business Services, Healthcare, Education, and Marketing. Clients commend their expertise in lead generation, appointment setting, and market research, reporting an increase in qualified sales meetings and improved sales pipelines. The overall sentiment is favorable, highlighting their effective communication, responsiveness, and ability to adapt to specific industry needs. A-SALES AB is well-suited for clients seeking to enhance their outreach strategies and build robust sales pipelines across diverse sectors.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients generally perceive A-SALES AB as providing excellent value for money, with many highlighting their cost-effectiveness and high-quality service. One client noted that A-SALES AB offered 'good value for the cost,' while another mentioned they had 'high ratings' and a pricing structure that fit their budget. Overall, the sentiment reflects satisfaction with the results achieved relative to the investment made, underscoring A-SALES AB's reputation for delivering significant ROI.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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Reviews mention Great project management
Clients have praised DialAmerica for their excellent project management, noting consistent weekly communication to discuss metrics and quality reviews of lead generation efforts. One client highlighted the significant growth of their calling program from 200 to 3,000 hours monthly, attributing this success to DialAmerica's effective management and ability to scale operations. Overall, the sentiment reflects strong satisfaction with their project management capabilities, although there is room for improvement in reporting and data collection.

Lead Gen for Supplemental Health Insurance Company

5.0 Nov 1, 2019

It’s been great. We talk every week where we discuss stats and metrics around the calling. There’s a quality review concerning the lead generation and the pricing (it’s charged per hour).
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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Hospitality Company Telemarketing
4.5 — Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Knowledgeable
Clients consistently commend Outsource and Save for their extensive medical knowledge and understanding of complex administrative functions. One client highlighted their onboarding manager's expertise in creating training manuals and maintaining service quality, resulting in no calls on hold for longer than 30 seconds. Overall, feedback reflects a strong sentiment of satisfaction regarding their knowledgeable approach, which has significantly enhanced customer service and operational efficiency.

Call Center Services for Management Service Organization

5.0 Apr 13, 2022

I am impressed by their medical knowledge and how well they understand complicated administrative functions. It was also a pleasant experience to going through their onboarding process.
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Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)

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Featured

What are Featured Providers?

Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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18 of 19 Call Center Services reviews are 5 stars

10 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1 service

13% Customer Service Outsourcing

CanadaDirect is a company specializing in outbound telemarketing services, utilizing live agents and voice assistance to enhance customer engagement and sales conversion. Reviews highlight a 20% increase in sales and a significant reduction in customer complaints, with 100% of feedback emphasizing their project management excellence and focus on compliance. The firm is noted for its entrepreneurial approach and maintaining high performance standards.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Industry Experience

CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.
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Select Industry to see insights

Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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OutboundView

4.4 9 reviews

$1,000+

$25 - $49 / hr

2 - 9

Franklin, TN

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

OutboundView is a specialized outbound call center service provider focused on lead generation and strategic outreach, offering services such as telemarketing, contact center services, and customer support. With reviews highlighting their effective project management and personalized approach, 100% of clients reported successful outcomes, including meeting and partnership setups, with several emphasizing their efficiency, attention to detail, and impactful communication strategies.

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Reviews mention Team players
Clients consistently highlight OutboundView's collaborative nature, describing them as 'an extension of our team.' Feedback indicates a highly effective workflow, with one client noting their ease of communication and individualized approach. The team was praised for their proactive engagement, exceeding client expectations by setting 10 meetings in the first month. Overall sentiment reflects strong appreciation for their team-oriented mindset and commitment to client goals.

Outreach & Appointment Setting for Insurance Company

5.0 Jun 6, 2019

The workflow was incredibly effective. They were very easy to work with and typically very communicative. I was impressed with how individualized their approach was. They felt like an extension of our team.
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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Appointment Setting for Audio Tech Firm
5.0 — OutboundView reaches out to decisions makers at target organizations to set up meetings. The team creates contact lists based on key demographics to guide their outreach process. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently regard OutboundView as offering good value for cost, with feedback highlighting their effective lead generation and responsiveness. One CEO noted the company's 'good value for cost' and praised their alignment with company values. Another client emphasized that OutboundView saved them time and impressed them with their commitment to results and a lean approach, stating, 'the reduction in manageable costs impressed us.' Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
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Lincoln, Nebraska (3) Nashville, Tennessee (2) Calabasas, California (1) Bellevue, Washington (1) Pittsburgh, Pennsylvania (1)

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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Customers is a comprehensive Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions and Telemarketing Services. Reviews highlight their professionalism, adaptability, and alignment with clients' brand values. Approximately 80% of reviewers commend their effective project management and communication, while 60% mention their proactive approach in customer interactions and service excellence.

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Reviews mention High-quality work
Clients have expressed high satisfaction with Call2Customers, highlighting their commitment to high-quality work. One client noted their impressive attention to detail and adaptability, stating that Call2Customers acted as an extension of their team. They consistently delivered tasks on time and demonstrated exceptional professionalism, leading to significant improvements in efficiency and productivity. Overall, the sentiment is overwhelmingly positive, with no identified areas for improvement, underscoring the company's reliability and effectiveness.

Telemarketing Services for Marketing Company

5.0 Mar 19, 2021

Call2Customers provides good service, and they hit their KPIs and timelines. They accommodate our reporting requirements as well. We don’t encounter communication issues since they’re always available.
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Industry Experience

Call2Customers has demonstrated strong expertise across various industries including Manufacturing, Non-profit, Advertising & Marketing, Business Services, and Logistics & Supply Chain. Clients praised their adaptability, commitment to brand values, and effective customer service, resulting in improved customer satisfaction and operational efficiency. Overall, sentiment is highly positive, particularly in Advertising & Marketing and Non-profit sectors, where their support significantly enhanced client engagement and streamlined operations.
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Logistics & Supply Chain Manufacturing Non-profit Advertising & marketing Business services

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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.
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United States (2) England (2) India (1) Kuwait (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Select Industry to see insights

Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Core Conversions

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Scottsdale, AZ

Services provided

100% Sales Outsourcing

Core Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.

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Reviews mention Exceeds expectations
Core Conversions has consistently exceeded client expectations, particularly noted by the Director of Sales at Coast Digital. Their effective sales outreach management led to six new retainer clients and an increase of $50,000 in monthly recurring revenue. Clients praised their thorough communication, timely delivery, and the dedication of team members Brandon and Nick, who demonstrated strong commitment to achieving results. Overall, the sentiment is highly positive, highlighting Core Conversions' ability to deliver exceptional value.

Digital Marketing for Marketing Agency

5.0 Jun 5, 2023

I was most impressed by Brandon and Nick's consistent drive to put in the work necessary to drive results. We have high expectations of our partners and they have hung with us every step of the way and exceeded our expectations consistently.
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Industry Experience

Core Conversions has primarily excelled in the Advertising & Marketing sector, focusing on client acquisition and lead generation. Feedback highlights their strong communication skills, technical expertise, and ability to drive significant revenue growth for clients. Companies such as holistic digital marketing firms and performance marketing agencies have reported positive ROI and successful client onboarding, indicating that Core Conversions is well-suited for businesses seeking to enhance their sales outreach and lead generation efforts.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Core Conversions is noted for its competitive pricing and strong value for money, as highlighted by multiple clients who emphasized that the company's rates fit their budgets while providing significant returns. One CEO remarked on the 'great value for cost,' while another emphasized their ability to generate substantial revenue, noting a $50,000 increase in monthly recurring income. Overall, clients express satisfaction with the cost-effectiveness of their services and the positive impact on their businesses.
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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Bungee (formerly Direct Answer) is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, Telemarketing Services, and Telephonic Support. Overall, 83% of reviews highlight their high-quality customer service and adaptability, with clients praising their efficient call handling, quick integration, and ability to tailor services to specific needs. While some mention occasional communication delays, the company’s personalized approach and responsive project management are consistently commended.

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Reviews mention Accessible
Clients have consistently highlighted Bungee's (formerly Direct Answer) accessibility as a key strength. One client noted that they have never experienced delays in responses and appreciated the seamless communication, stating, 'They’re very accessible. I’ve never had to wait long for their response to a problem.' Overall, the sentiment surrounding accessibility is overwhelmingly positive, with clients feeling supported and engaged throughout their collaboration.

Phone & Email Support for Religious Museum

5.0 Apr 4, 2018

They’re very accessible. I’ve never had to wait long for their response to a problem. If they cannot properly serve the customer, they direct that call or email back to us. There is a constant ebb and flow to the process.
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3 of 6 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Order Processing & Support for Advocacy and Reporting Nonprofit
4.5 — Direct Answer supplements an existing team at a nonprofit, member-based advocacy group. They oversee gift caging, batching, data entry, mail collection/sorting, and online store processes. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.
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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

SmartPA is a company specializing in Customer Support Services, offering solutions like Call Handling and Customer Care Services. Reviewers consistently commend their high-level customer service and ability to integrate seamlessly into existing teams, with 100% positive feedback highlighting their effective communication and project management. Notably, 40% of reviewers emphasize their personalized service and cultural alignment with client businesses.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more
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Industry Experience

SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.
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Emenac

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

Emenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.

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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
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Industry Experience

Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.
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VDVOKH Digital Agency

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

30% Pay Per Click

30% Social Media Marketing

10% Advertising +3 services

10% Content Writing Services

10% Digital Strategy

10% Sales Outsourcing

VDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.

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Reviews mention Well-organized projects
Clients have consistently praised VDVOKH Digital Agency for their well-organized project management, noting that their work operates 'like a clock' with clear timelines and timely deliveries. One CEO highlighted the agency's efficiency in implementing advertising campaigns and conducting training sessions, which contributed to measurable successes, including a 30-35% decrease in cost per lead. Overall, the sentiment reflects a high level of satisfaction with the agency's structured approach and responsiveness to client needs.

Google Ads Campaign & SMM for Electronic Desk Manufacturer

5.0 Nov 24, 2023

Work is like a clock. Everything is clear and on time.
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Industry Experience

VDVOKH Digital Agency has demonstrated expertise in the Automotive and Consumer Products industries. In the Automotive sector, they have excelled in lead generation and engagement strategies, earning praise for their strategic thinking and responsiveness. In Consumer Products, they successfully implemented targeted advertising that significantly reduced cost per lead and provided valuable training for internal marketing teams. Overall, feedback reflects strong performance, creativity, and commitment, making VDVOKH a suitable choice for clients in these sectors.
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Automotive Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight VDVOKH Digital Agency's strong value for cost, noting their effective strategies and impressive results. For instance, the Head of Marketing at Hyundai Motor Ukraine emphasized their 'good value for cost,' while the CEO of TEHNOTABLE reported a significant decrease in cost per lead by 30-35%, showcasing the agency's ability to deliver results that align with client budgets. Overall, feedback reflects a positive sentiment regarding the agency's pricing and the value provided.
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RainierDigital

4.8 2 reviews

$1,000+

$150 - $199 / hr

2 - 9

Liberty Lake, WA

Services provided

20% CRM Consulting and SI

20% Pay Per Click

10% Account-Based Marketing +5 services

10% Advertising

10% Business Consulting

10% Demand Generation Marketing

10% Marketing Strategy

10% Sales Outsourcing

RainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.

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Reviews mention Understands their clients' needs
Clients consistently commend RainierDigital for their exceptional understanding of project requirements and client needs. One client noted their impressive ability to quickly integrate with the team and comprehend the product and target market, facilitating efficient progress. Additionally, feedback highlights their responsiveness and timely delivery, reinforcing a strong alignment with client objectives. Overall, sentiment towards RainierDigital's client engagement is highly positive, indicating a strong cultural fit and trust.

Marketing Strategy for Campus Advertising Company

5.0 Dec 29, 2023

The company's ability to quickly integrate with our team and understand our product and target market was impressive. We were able to run fast and not waste any time. RainierDigital always delivers on time and is extremely responsive when we have questions or needs, ensuring seamless communication.
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Industry Experience

RainierDigital has demonstrated expertise across the Advertising & Marketing and Other Industries. Clients praised their responsiveness and ability to integrate seamlessly with teams, resulting in successful marketing campaigns and efficient project management. Positive feedback highlights the firm's proficiency in setting up and optimizing HubSpot for demand generation and ABM strategies. Overall sentiment is notably favorable, indicating that organizations seeking marketing automation and integration services would benefit from RainierDigital's strengths.
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Other Industry Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have highlighted RainierDigital's competitive pricing and overall value for money. One client noted the 'pricing fit our budget' and emphasized 'good value for cost,' while another praised their responsiveness and timely delivery, stating they 'always deliver on time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of services provided, leading to successful project outcomes without financial strain.
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Paramedium Group

5.0 5 reviews

$1,000+

$25 - $49 / hr

10 - 49

Services provided

35% Market Research

30% Sales Outsourcing

20% Marketing Strategy +1 service

15% Social Media Marketing

Paramedium Group is a business development and market research consulting firm highly praised for its expertise in lead generation, market research, and business strategy optimization. Reviews indicate 100% positive feedback, highlighting their professionalism, commitment, and ability to exceed client expectations. Notably, 100% of reviewers emphasize their open communication, timely delivery, and tailored solutions.

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Reviews mention Great project management
Clients have consistently praised Paramedium Group for their excellent project management capabilities. One client noted their ability to meet tight deadlines without exceeding budget constraints, highlighting the effective use of project management tools and communication channels. The strong understanding of client needs and the quality of deliverables have been reported as exceeding expectations, contributing to a smooth and efficient collaboration.

Business Consulting for Market Research Services Company

5.0 Sep 17, 2022

Project management is excellent. We were short on time, and they were able to meet the deadline on our tight schedule. Also, we didn’t exceed our budget. They use their own project management tool and different Google applications. We also use various communication channels, including WhatsApp, phone calls, texts, and emails.
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Industry Experience

Paramedium Group demonstrates strong expertise across the Energy & Natural Resources, Business Services, and Telecommunications industries. Clients commend their effective market research, lead generation, and business development capabilities, resulting in improved operational efficiency and significant contract wins. Overall sentiment is highly positive, with specific praise for their professionalism, commitment, and customized solutions, making them a suitable partner for businesses seeking growth and strategic insights in these sectors.
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Energy & natural resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Paramedium Group is frequently praised for its cost-effectiveness and value for money. Clients noted that their investment, such as the $10,000 spent by one startup, yielded significant returns, including successful business model transformations and contract acquisitions. Feedback indicates that Paramedium consistently exceeds expectations with their deliverables, efficient project management, and open communication, reinforcing a strong perception of their services as valuable and reasonably priced.
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Cyprus (1) Iraq (1) Lebanon (1)

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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Services provided

15% Call Center Services

30% IT Managed Services

25% Cybersecurity +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is a comprehensive IT service provider with expertise in strategic IT management, cybersecurity, and technical support. Clients praise their responsiveness and alignment with business goals, with 100% of reviewers highlighting their strong cultural fit and proactive support. Improvements suggested include enhancing the client service request portal.

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1 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Managed IT Services for Architectural Firm
4.5 — KPInterface, Inc. has been hired by an architectural firm for IT services. The team provides full-service management of the company's IT services, including computer infrastructure and VoIP Read more
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Industry Experience

KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Manufacturing Consumer Products Design Engineering

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight KPInterface, Inc. for offering good value for cost, with multiple reviews indicating that their pricing aligns well with client budgets. One client noted, 'Pricing fit our budget' while another emphasized, 'Good value for cost,' reflecting overall satisfaction with the company's financial offerings. The sentiment regarding cost-effectiveness is reinforced by clients' willingness to renew contracts, indicating perceived value in the services provided.
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Philadelphia, Pennsylvania (1) Bala Cynwyd, Pennsylvania (1) Pen Argyl, Pennsylvania (1) Royersford, Pennsylvania (1)

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1 service

10% AR/VR Development

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Accommodating
Clients have expressed high satisfaction with Captico Consultancy's accommodating nature, noting their prompt responses to needs and timely project completion. One client highlighted their impressive commitment, stating, 'They responded quite well to our needs and they completed the work well on time.' Overall, the sentiment reflects a strong appreciation for the company's ability to adapt and meet client expectations effectively.

Web Dev & Design for Printing Consumable Manufacturer

5.0 Mar 17, 2023

They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people. We were impressed with their commitment.
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Industry Experience

Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Telemarketing Services. Reviewers highlight their responsiveness and industry knowledge, with 100% of feedback indicating satisfaction with their ability to deliver on promises and customize solutions. Clients appreciate their adaptability and proactive communication, resulting in valuable new client interactions.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Industry Experience

AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive AppointmentSetter as offering good value for money, with one managing partner noting their investment of less than $10,000 led to approximately 50 new client communications. The company is praised for its flexibility in customizing services and responsiveness, fulfilling promises made during the engagement. Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of their offerings and the quality of service provided.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication.

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Reviews mention Creative
Clients express a highly positive sentiment regarding the creative services offered by Main Source 365 Tech LLC. One client highlighted the team's creativity in designing business cards that matched their vision perfectly, stating they were 'fantastic' and exactly what they were looking for. Overall, feedback indicates that the team is knowledgeable, responsive, and capable of delivering comprehensive marketing solutions, contributing significantly to the success of clients' projects.

Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

I just got my business cards yesterday, and they’re fantastic — they’re exactly what I was looking for. Main Source 365 was really creative in helping me come up with that.
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Industry Experience

Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support.
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Construction Nonprofit Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes.
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Datawrkz

4.8 2 reviews

$5,000+

Undisclosed

50 - 249

Bengaluru, India

Services provided

10% Advertising

10% Business Consulting

10% Conversion Optimization +7 services

10% Digital Strategy

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Datawrkz is a marketing agency specializing in audience engagement and app promotion. They are praised for their creative strategies and understanding of niche markets, with 100% of reviewers highlighting increased engagement and improved cost per install. Some feedback suggests that the onboarding process could be more efficient, though their thorough understanding of client needs is highly valued.

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Industry Experience

Datawrkz has demonstrated expertise primarily in the publishing industry, receiving positive feedback for their innovative engagement strategies and strong communication. Clients appreciate their ability to reach niche audiences effectively and enhance app engagement. Overall sentiment is favorable, highlighting strengths in creative problem-solving and personalized service, making Datawrkz a suitable choice for businesses in publishing seeking to improve audience interaction and retention.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Datawrkz's pricing and the value received for their investment. One reviewer noted that Datawrkz offered 'good ideas regarding engagement' and provided ample resources, indicating a strong return on investment. Another client highlighted the company's understanding of niche markets and effective strategies, which contributed to increased engagement and improved cost-per-install metrics. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and value for money.
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NisonCo

4.2 6 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

20% Public Relations

10% AI Consulting

10% Content Marketing +6 services

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

NisonCo is a public relations agency specializing in the cannabis industry, offering services in PR, media relations, SEO, and content creation. Overall, the feedback is positive with 83% of reviews praising their communication, industry expertise, and impact on brand visibility. However, 17% of reviews highlight areas for improvement in project management and deliverables.

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Reviews mention Accommodating
NisonCo has received consistently positive feedback regarding their accommodating nature. Clients highlighted their flexibility in communication methods, noting that they adapt to the specific needs of the business. For instance, one CEO mentioned that NisonCo adjusts to whatever works best for them, while a CMO praised their patience and willingness to manage expectations effectively. Overall, the sentiment is highly favorable, with clients appreciating their ability to listen and respond to partner needs.

PR Services for Cannabis Company

5.0 Jul 20, 2020

They’ve been excellent — I can’t say enough good things about them. We primarily use email, text, phone calls, and video conferences to communicate. They accommodate the culture and needs of the business. Whatever works best for me, they adjust to meet it.
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Public Relations Strategy for Legal Cannabis Company

5.0 Nov 5, 2019

They are agile, actually listen to what their partners truly need, and do their best to accommodate. Evan is a pillar of our community and has truly worked with us as a partner. He and his team have a long term vision, which is why they are particular about who they work with and the way they engage with their network.
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Industry Experience

NisonCo has garnered positive feedback primarily within the cannabis, agriculture, and technology industries. Clients commend their PR expertise, strong industry connections, and effective strategies that significantly enhance brand visibility and awareness. The company is particularly noted for its adaptability and proactive communication, although some reviews indicate room for improvement in project management. Overall, NisonCo is highly regarded in the cannabis sector, making it a strong candidate for businesses seeking impactful PR services.
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Legal Cannabis Agriculture Software Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
NisonCo's pricing reflects a commitment to quality, with clients reporting investments ranging from $10,000 to $60,000. Overall sentiment indicates that clients perceive strong value for money, citing significant outcomes such as increased brand visibility and media placements. One client noted a 1,300% increase in organic traffic due to their efforts, while another emphasized the long-lasting impact of their foundational work. However, some feedback pointed to inconsistent service levels and project management challenges, suggesting areas for improvement.
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United States (5) Canada (1)

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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding strategies. Reviews indicate 100% positive feedback, highlighting their thoroughness, authenticity, and effective communication. Clients appreciate their attention to detail and strategic insights, with significant improvements in web presence and clarity in branding, as demonstrated by a 12% increase in website traffic and streamlined messaging frameworks.

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Reviews mention High-quality work
Clients consistently praise King Creative Co. for their high-quality work, particularly highlighting their thoroughness and effective marketing strategies. One client noted significant improvements in website traffic, attributing these results to the company's diligent efforts. The CEO of a computer repair company commended their honest approach and strong work ethic, stating, 'They don’t cut corners and they make sure they do everything correctly.' Overall, the sentiment reflects strong satisfaction with the quality of services provided.

SEO & Web Dev for Computer Repair Company

5.0 Jun 16, 2021

The work that they’ve done with our website has been great. There was a lot of stuff they had to fix, but once they fixed everything, we definitely started seeing some improvements. Bart showed me some metrics on how many times our pictures have been viewed on Google, and our website traffic is up 12% just from last month.
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Industry Experience

King Creative Co. has established a strong reputation across diverse industries, including computer repair and transportation. Clients have praised their expertise in SEO marketing, web development, and branding, highlighting their thoroughness and effective communication. Their impact is notably evident in improved online presence and clarity in branding strategies. Overall sentiment reflects confidence and satisfaction, making them a suitable partner for businesses in need of marketing and branding solutions, particularly in tech and service-oriented sectors.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive King Creative Co. as providing good value for money despite some higher costs. One client noted a monthly SEO investment of approximately $1,250, highlighting significant revenue growth and improved website metrics as a result. Another client spent $5,000 and praised the clarity and effectiveness gained from their branding framework. Overall, feedback suggests that while their services may not be the cheapest, they deliver high-quality results that justify the investment.
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Bay Business Group

4.6 4 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

10% Call Center Services

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Bay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Bay Business Group has received positive feedback for their exceptional accounting services, particularly in achieving DCAA compliance and timely financial reporting. Clients appreciate their professionalism, responsiveness, and ability to swiftly improve underperforming financial situations. One client noted, "They are the epitome of professionalism... I never have to hound them for anything." Overall sentiment is highly favorable, with no significant areas for improvement identified.
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Industry Experience

Bay Business Group has garnered positive feedback across the Information Technology, Media, and Business Services industries. Clients commend their professionalism, timely delivery, and ability to significantly enhance operational efficiency, with reported savings ranging from $990 to $18,000 monthly. Their strengths include quality work, innovative solutions, and effective communication. Potential clients in need of back office support or financial management can expect reliable service and expertise, particularly in technology-intensive environments.
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Media Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Bay Business Group is perceived as offering excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. One client highlighted, 'Good value for cost,' while another reported savings of $990 per month, emphasizing the financial benefits of their services. Overall, clients express satisfaction with the cost-effectiveness and quality of work provided, reinforcing a positive sentiment towards the company's pricing structure.
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New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1)

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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

20% Call Center Services

40% Cybersecurity

40% IT Managed Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

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Industry Experience

Kinetix, LLC has received positive feedback primarily from the healthcare industry, specifically a general dentistry office. Their expertise in IT support is highlighted through successful implementations of new technology with minimal downtime. Clients appreciate their responsiveness and effective project management. The sentiment is overwhelmingly positive, indicating Kinetix's strengths in delivering valuable IT solutions for healthcare providers, making them a suitable partner for similar projects in the industry.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kinetix, LLC as offering good value for cost, with one client highlighting their selection due to 'good value for cost' and 'high ratings.' The company is commended for its responsiveness and thorough communication regarding project timelines and pricing, leading to minimal downtime during implementations. Overall, feedback indicates satisfaction with the balance of cost and service quality, with no significant areas for improvement noted.
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RYC Business IT

5.0 2 reviews

$5,000+

$200 - $300 / hr

10 - 49

Services provided

15% Call Center Services

50% IT Managed Services

20% Cybersecurity +3 services

5% Cloud Consulting & SI

5% IT Staff Augmentation

5% IT Strategy Consulting

RYC Business IT is an IT support and services company, specializing in comprehensive computer and network management for both personal and professional needs. Reviewers consistently praise their reliability and the high quality of their service, with 100% of clients highlighting their responsiveness and effectiveness. The firm is noted for its excellent communication and project management skills, with no negative feedback reported.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Revive Your Computer, highlighting their responsiveness and dedication. One client stated, "They are always available... and having a company as large as ours, it is always greatly appreciated." Another remarked, "They always succeed above and beyond in a timely manner." The overall sentiment is overwhelmingly positive, with clients praising the team's knowledge, attentiveness, and the significant impact they have had on the clients' operations.

IT Services for Investment Management Company

5.0 Sep 30, 2019

Every project that has been thrown their way they are succeeded above and beyond in a timely manner. No matter how in depth or the lengthy time it took them to complete, they always out shined and shown us their loyalty and determination to succeed. AMAZING! That is truthfully all I can say.
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Industry Experience

RYC Business IT has received positive feedback across various industries, including real estate and legal sectors. Clients highlight the company's expertise in IT management, noting their responsiveness and reliability. In real estate, they excel in providing comprehensive support for both personal and professional IT needs, while in the legal industry, they are praised for their thorough handling of IT infrastructure. Overall, sentiment indicates strong satisfaction and trust, making RYC a suitable choice for clients in need of dedicated IT services in these industries.
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Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express high satisfaction with RYC Business IT regarding cost and value for money. One client noted that investing between $25,000 and $50,000 since 2011 has been worthwhile, emphasizing that their support is crucial for business operations. Another client praised RYC for being attentive and responsive, stating that they are always available and exceed expectations. Overall, feedback indicates a strong belief that RYC delivers exceptional value, with no reported areas for improvement.
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Diya

4.7 8 reviews

$1,000+

< $25 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Call Center Services

20% IT Managed Services

10% CRM Consulting and SI +6 services

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% Cybersecurity

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

10% Web Development

Diya is an IT services company specializing in outsourced IT support, system operations, and managed services. Their reviews are overwhelmingly positive, with clients praising their adaptability, professionalism, and effective project management. Approximately 90% of reviewers commend their communication skills and availability, while 70% highlight their reasonable pricing and good value for cost. Diya's commitment to delivering on time and their ability to handle complex projects are frequently mentioned as key strengths.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Diya's strong performance in IT, server, and hosting support, particularly for Tactica. Clients commend their adaptability, excellent communication, and timely delivery. One reviewer emphasized the value of their services and the alignment of company values. The ongoing engagement since 2020 showcases Diya's reliability and skilled team, with no noted areas for improvement. Overall, the sentiment is highly positive, reflecting satisfaction with the partnership.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Diya for providing excellent value for money, highlighting their competitive pricing and high-quality service. One client noted, "they offered good value for the cost," while another emphasized, "reasonable pricing" alongside exceptional support. Overall, the sentiment reflects satisfaction with their pricing structure, with clients appreciating the balance of cost and the quality of services rendered.
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Ireland (2) Estonia (1) Germany (1) Iceland (1) South Africa (1) Switzerland (1) United States (1)

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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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PNB Holdings Pvt Ltd

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Kadawatha, Sri Lanka

Services provided

15% Call Center Services

20% Accounting

20% Back Office Outsourcing +6 services

20% Finance & Accounting Outsourcing (FAO)

5% Customer Service Outsourcing

5% Data Annotation Services

5% Financial Advising & Planning

5% Logistics & Supply Chain Consulting

5% Staffing

PNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.

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Industry Experience

PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.
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Major Visibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Swindon, England

Services provided

10% Advertising

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

10% Web Development

Major Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.

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Industry Experience

Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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Engineering

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.
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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

15% Call Center Services

50% IT Managed Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT services provider offering ongoing and as-needed IT assistance, including regular maintenance and issue resolution. The company is recognized for its rapid response, reliability, and knowledgeable team. With 100% positive feedback from reviewers, clients commend their meticulous project management and ability to tailor solutions to specific needs.

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Industry Experience

Wise IT Inc. has demonstrated strong expertise in the Arts, Entertainment & Music industry, providing reliable IT support to small businesses without dedicated IT departments. Clients appreciate their quick response times, personalized service, and ability to offer tailored solutions at various price points. Overall sentiment within this industry is highly positive, with clients highlighting the company's meticulousness and strong reliability, making them a solid choice for businesses seeking IT assistance.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Wise IT Inc.'s pricing, noting flexibility with monthly expenses ranging from $500 to $2,000 based on specific needs. The company is commended for offering various solutions at different price points, allowing clients to choose what best fits their budget. Overall, feedback highlights the value for money and reliability of their services, with one client stating, 'I wouldn’t hesitate to refer them to anyone' due to their quick response and effective problem-solving.
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ZuZo Company Limited

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Accra, Ghana

Services provided

10% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +9 services

10% HR Outsourcing

10% Staffing

5% Business Consulting

5% Data Annotation Services

5% Fulfillment

5% IT Managed Services

5% IT Staff Augmentation

5% Sales Outsourcing

5% Unified Communications Consulting & SI

ZuZo Company Limited is a customer support services provider specializing in telephonic support and outbound call services. Reviews indicate a strong customer satisfaction, with a 4.7/5 CSAT score and a +70 Net Promoter Score. Clients appreciate their responsive project management and adaptability, although some suggest integrating AI to enhance operations.

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Reviews mention Easy to work with
Clients have expressed a strong sentiment of ZuZo Company Limited being easy to work with, highlighting their consistent support and responsiveness throughout the project. One client noted, "They guided the work with clear communication and a solid understanding of our needs," emphasizing their commitment and availability. The overall feedback indicates that clients felt like they were collaborating with a dedicated team rather than just a vendor, enhancing the overall project experience.

Omnichannel Contact Center Setup for Insurance Company

5.0 Dec 4, 2025

ZuZo managed the entire project with a level of consistency and commitment that made the process easy for us. They delivered every phase on time, stayed available whenever we needed them, and handled each request with care. Their responsiveness and reliability played a big role in how smoothly the onboarding, configuration, and training stages turned out, and it strengthened the value of the final solution we now rely on.
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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.
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More responsive than most other service providers

ZuZo Company Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boost Wise Agency

5.0 1 review

$1,000+

Undisclosed

2 - 9

Services provided

15% Advertising

15% Branding

15% Sales Outsourcing +6 services

15% Search Engine Optimization

15% Web Development

10% Logo

5% Direct Marketing

5% Graphic Design

5% Web Design

Boost Wise Agency is a digital marketing company specializing in website development and social media management. Based on client feedback, 100% of reviewers highlight their impact on increasing sales and online engagement, transforming sales from $10 to $600 monthly. The agency is praised for effective project management and timely delivery, with no areas for improvement noted by clients.

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Super Virtuals

2.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

25% Sales Outsourcing

Super Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.

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Reviews mention Unique expertise
Super Virtuals has received positive feedback regarding their unique expertise, particularly in data management and virtual assistant services. A client highlighted the effectiveness of their management team, noting their responsiveness and support, which significantly improved the client's data organization challenges. The client emphasized the skill of the virtual assistant provided, stating, "we no longer are experiencing the same problem" with data management. Overall, the sentiment reflects satisfaction with Super Virtuals' specialized capabilities and support structure.

HR Services for Nonprofit Organization

5.0 Jul 10, 2022

Our usual problem when running a nonprofit is data management. We have so much data coming in that it becomes too much to handle and organize. Having had an assistant from Super Virtuals who is really good and skilled in such data and spreadsheet work, we no longer are experiencing the same problem.
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Industry Experience

Super Virtuals has garnered mixed feedback in the non-profit sector. While they excelled in providing virtual assistant services and data management support, some clients reported unmet expectations regarding grant application services, citing unfulfilled promises and poor communication. Their strengths lie in offering skilled virtual assistance and a proactive management team. Organizations in need of virtual support and data organization may find Super Virtuals beneficial, but caution is advised for grant-related projects.
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Non-profit Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Client feedback regarding Super Virtuals' cost and value reveals mixed sentiments. One client emphasized the company's guarantee of grant revenue for a $3,500 fee, but expressed dissatisfaction due to a lack of delivered results and communication. Conversely, another client appreciated the value of their virtual assistant services, noting effective support and responsiveness. However, they suggested a need for a different pricing structure for more complex roles. Overall, while some clients found value, others questioned the return on investment.
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Incept

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Canton, OH

Services provided

40% Call Center Services

32% Customer Service Outsourcing

18% Sales Outsourcing +2 services

5% Digital Strategy

5% Social Media Marketing

Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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DataPlus

4.4 7 reviews

$1,000+

< $25 / hr

50 - 249

Hiram, GA

Services provided

25% Call Center Services

75% Back Office Outsourcing

DataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.

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Reviews mention Reliable
Clients consistently highlight DataPlus's reliability, noting that their work has been more dependable than previous in-house efforts. One client remarked on their ability to save 80-100 hours monthly and $40,000-$60,000 in costs, attributing these efficiencies to DataPlus's consistent quality and excellent customer service. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no complaints reported by clients during their engagement.

Data Entry, Processing, and Cleansing Services for Business Services Firm

4.5 Nov 2, 2017

DataPlus has given us consistently reliable work. Their customer service has been excellent. Contrasting their work with that of our own former data staff, they have saved us considerable time and cost.
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1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Manufacturing Company Data Entry
4.5 — Read more
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Industry Experience

DataPlus has garnered positive feedback across various industries, including telecommunications, IT services, and business services. Clients noted their strengths in organization, reliability, and efficiency, with many reporting substantial cost savings and reduced workloads. The overall sentiment indicates that DataPlus excels in providing back office support, particularly in streamlining operations and improving service quality. Companies in need of operational efficiency and cost reduction may find DataPlus a suitable partner.
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Other industries Business services Telecommunications IT Services

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Chicago, Illinois (2) Sarasota, Florida (1) Augusta, Georgia (1) Dallas, Texas (1) Erie, Pennsylvania (1)

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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Zventus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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LHB Consulting

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Uxbridge, England

Services provided

80% Sales Outsourcing

10% CRM Consulting and SI

10% Direct Marketing

LHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
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Five9

2.5 2 reviews

Undisclosed

$100 - $149 / hr

250 - 999

San Ramon, CA

Services provided

10% Call Center Services

60% CRM Consulting and SI

20% ERP Consulting and SI +1 service

10% Other IT Consulting and SI

Five9 is a technology solutions provider specializing in contact center operations and Salesforce integration. Feedback from clients is mixed; 50% commend their project management, diligence, and problem-solving abilities, while others criticize communication and outdated software interfaces. Overall, they are recognized for their dedication and structured problem-solving but face challenges with communication and software usability.

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Reviews mention Communicative
Clients consistently praise Five9 for their exceptional communication skills and responsiveness. One client noted that the team diligently follows up, emphasizing project priorities, while another highlighted their prompt responses to support tickets, typically within an hour. The proactive approach during a transition to remote work, including direct outreach to troubleshoot issues, exemplifies their commitment to effective communication. Overall, feedback reflects a strong sentiment towards Five9's communicative nature, reinforcing their reputation for high customer service.

Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition.
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Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless.
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Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience

Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
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Financial services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.
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MultiLang International

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Stericycle Communications

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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Top Call Center Companies & Services for Nonprofits

Best Call Centers for Nonprofits

Reviews mention Customized support

Customer Service Outsourcing for Gaming Company

Call Center Services for Automotive Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

Call Center Services for Digital Government Partner

Call Center Services for Resume Builder Website

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Customer Service Team for Lifestyle Brand

Reviewed 1 time in the past 6 months

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Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Select VoiceCom is responsive

Reviews mention Professional

After Hours Call Answering for SaaS Claims Platform

Call Center Services for Dietary Supplements Retailer

Inbound Customer Support for Paints & Coatings Company

In-kind Retention Calls for Human Services Nonprofit

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Reviews mention Knowledgeable

Call Center Services for Bakery

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What Clients Have Said

Reviews mention Exceptional performance

Outsourced Back-Office/Customer Service for Wellness App Co

Recruitment & HR Outsourcing for Media Company

Industry Experience

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What Clients Have Said

SupportYourApp is very responsive

Call Center Services for E-Commerce Company

Industry Experience

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What Clients Have Said

six eleven global services is very responsive

Call Center Staffing for Government Helpline

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Customer Service Outsourcing for Home Care Agency

Industry Experience

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Reviews mention High-quality work

Marketing Strategy Services for Nonprofit Organization

Reviewed 1 time in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention High-quality work

Overflow Call Handling for Outsourcer

Overflow Call Handling for Outsourcer

Industry Experience

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Reviews mention Exceeds expectations

Lead Processing & Qualifying for Global Workforce Platform

Lead Processing & Qualifying for Global Workforce Platform

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Lead Generation Services for SaaS Company

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