Top Call Center Companies & Services for Nonprofits
153 Companies
Best Call Centers for Nonprofits
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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XACT
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$1,000+$25 - $49 / hr250 - 999Orlando, FLServices provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% StaffingSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
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$1,000+< $25 / hr50 - 249Mentor, OH
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45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 82 projectsSupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$1,000+$150 - $199 / hr2 - 9Montreal, Canada
Services provided
15% Account-Based Marketing14% Sales Outsourcing13% Demand Generation Marketing +8 services11% Search Engine Optimization9% AI Agents8% Conversion Optimization8% Public Relations7% Digital Strategy5% BI & Big Data Consulting & SI5% Business Consulting5% Generative AISee all 6 projectsDirect Objective Consulting is a strategic marketing and consulting firm specializing in services such as market positioning, communication strategies, and digital marketing. They are highly praised for their strategic depth, project management, and ability to deliver actionable results, with 100% of reviews highlighting their expertise and collaborative approach. Clients commend their ability to immerse in businesses, providing tailored solutions that align with specific needs.
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$1,000+< $25 / hr50 - 249Portland, OR
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10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +5 services15% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
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30% Call Center Services35% IT Managed Services20% Cybersecurity +1 service15% Cloud Consulting & SIIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49Thatcham , England
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68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
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$1,000+Undisclosed250 - 999Nashville, TN
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60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
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50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
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$1,000+< $25 / hr1,000 - 9,999
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35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
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$10,000+< $25 / hr250 - 999Dorval, Canada
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52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +1 service13% Customer Service OutsourcingSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 9 projectsOutboundView is a specialist in lead generation and outbound call center services, focusing on B2B outreach and strategic contact targeting. Clients consistently highlight their dedication, strategic insight, and effective project management. Reviewers reported satisfaction, with notable successes like setting 10 meetings in a month or achieving a 60% attendance rate at events. Approximately 100% of the feedback is positive, emphasizing their personalized approach and effective communication.
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$1,000+< $25 / hr250 - 999New Delhi, India
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30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 10 projectsCall2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
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35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
100% Sales OutsourcingSee all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
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45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 7 projectsBungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
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30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)See all 1 projectsSmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.
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$1,000+< $25 / hr250 - 999
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50% Call Center Services35% Customer Service Outsourcing15% Back Office OutsourcingSee all 1 projectsEmenac is a company specializing in Contact Center Services, including Inbound and Outbound Call Center support for customer care and bookings. Their services have reportedly achieved a 90%–95% monthly success rate. Clients commend their management and team discipline, though they express a desire for increased capacity in the future.
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
30% Pay Per Click30% Social Media Marketing10% Advertising +3 services10% Content Writing Services10% Digital Strategy10% Sales OutsourcingSee all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
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$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
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20% CRM Consulting and SI20% Pay Per Click10% Account-Based Marketing +5 services10% Advertising10% Business Consulting10% Demand Generation Marketing10% Marketing Strategy10% Sales OutsourcingSee all 2 projectsRainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.
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$1,000+$25 - $49 / hr10 - 49
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35% Market Research30% Sales Outsourcing20% Marketing Strategy +1 service15% Social Media MarketingSee all 5 projectsParamedium Group is a business consultancy firm specializing in market research, lead generation, and business development strategies. With a 100% positive feedback rate, clients commend their passion, commitment, and strong expertise, which consistently exceed expectations. Their tailored solutions and effective communication significantly improve clients' market understanding, operational efficiency, and business outcomes.
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$1,000+$100 - $149 / hr10 - 49Royersford, PA
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15% Call Center Services30% IT Managed Services25% Cybersecurity +5 services15% Cloud Consulting & SI5% IT Strategy Consulting5% Web Development3% Business Consulting2% IT Staff AugmentationSee all 4 projectsKPInterface, Inc. is a comprehensive IT service provider with expertise in strategic IT management, cybersecurity, and technical support. Clients praise their responsiveness and alignment with business goals, with 100% of reviewers highlighting their strong cultural fit and proactive support. Improvements suggested include enhancing the client service request portal.
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
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15% Call Center Services15% Email Marketing10% AR/VR Development +6 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
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$1,000+< $25 / hr10 - 49Mumbai, India
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30% Call Center Services35% Mobile App Development25% Web Development +1 service10% AR/VR DevelopmentSee all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
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$1,000+< $25 / hr10 - 49Toronto, Canada
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48% Call Center Services32% Sales Outsourcing20% Back Office OutsourcingSee all 1 projectsAppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
20% Call Center Services40% IT Managed Services20% Back Office Outsourcing +2 services10% Search Engine Optimization10% Web DesignSee all 4 projectsMainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.
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$5,000+Undisclosed50 - 249Bengaluru, India
Services provided
10% Advertising10% Business Consulting10% Conversion Optimization +7 services10% Digital Strategy10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingSee all 2 projectsDatawrkz is a marketing agency specializing in audience engagement and app promotion. They are praised for their creative strategies and understanding of niche markets, with 100% of reviewers highlighting increased engagement and improved cost per install. Some feedback suggests that the onboarding process could be more efficient, though their thorough understanding of client needs is highly valued.
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UndisclosedUndisclosed10 - 49
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20% Public Relations10% AI Consulting10% Content Marketing +6 services10% Email Marketing10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 6 projectsNisonCo is a public relations firm specializing in PR services, media outreach, and brand awareness, particularly within the cannabis industry. The feedback from their reviews highlights a substantial positive impact on brand visibility and engagement, with a 1,300% increase in organic search traffic for one client. While 80% of reviewers praised their industry knowledge and communication, one review indicated challenges with project management and clear deliverables. Overall, NisonCo is commended for their expertise and industry connections, though some improvements in project management were suggested.
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$1,000+Undisclosed2 - 9Memphis, TN
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% E-Commerce Development10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 2 projectsKing Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 4 projectsBay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.
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UndisclosedUndisclosed10 - 49Sparta, MI
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20% Call Center Services40% Cybersecurity40% IT Managed ServicesSee all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
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$5,000+$200 - $300 / hr10 - 49
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15% Call Center Services50% IT Managed Services20% Cybersecurity +3 services5% Cloud Consulting & SI5% IT Staff Augmentation5% IT Strategy ConsultingSee all 2 projectsRYC Business IT is an IT services provider specializing in comprehensive computer and technical support for both personal and professional needs. Their reviews are overwhelmingly positive, with clients praising their reliability, responsiveness, and expertise. Notably, 100% of reviewers commend the team for their attentiveness and commitment to delivering timely solutions, highlighting their essential role in maintaining business operations.
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$1,000+< $25 / hr50 - 249Zhytomyr, Ukraine
Services provided
10% Call Center Services20% IT Managed Services10% CRM Consulting and SI +6 services10% Cloud Consulting & SI10% Customer Service Outsourcing10% Cybersecurity10% IT Strategy Consulting10% Unified Communications Consulting & SI10% Web DevelopmentSee all 8 projectsDiya is an IT services provider specializing in IT support, infrastructure management, and customer service solutions. Reviews highlight their excellent communication, adaptability, professionalism, and timely delivery, with 100% of reviewers noting their impressive skills and customer focus. While minor improvements in communication were suggested by 14% of reviewers, the overall feedback is overwhelmingly positive, establishing Diya as a reliable and flexible partner.
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Services provided
15% Call Center Services20% Accounting20% Back Office Outsourcing +6 services20% Finance & Accounting Outsourcing (FAO)5% Customer Service Outsourcing5% Data Annotation Services5% Financial Advising & Planning5% Logistics & Supply Chain Consulting5% StaffingSee all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
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$1,000+$100 - $149 / hr2 - 9Swindon, England
Services provided
10% Advertising10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Graphic Design10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsMajor Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.
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$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
15% Call Center Services50% IT Managed Services15% Web Design +2 services10% Cybersecurity10% Search Engine OptimizationSee all 1 projectsWise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.
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$1,000+< $25 / hr10 - 49Accra, Ghana
Services provided
10% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +9 services10% HR Outsourcing10% Staffing5% Business Consulting5% Data Annotation Services5% Fulfillment5% IT Managed Services5% IT Staff Augmentation5% Sales Outsourcing5% Unified Communications Consulting & SISee all 2 projectsZuZo Company Limited is a customer support services provider specializing in telephonic support and outbound call services. Reviews indicate a strong customer satisfaction, with a 4.7/5 CSAT score and a +70 Net Promoter Score. Clients appreciate their responsive project management and adaptability, although some suggest integrating AI to enhance operations.
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing25% Sales OutsourcingSee all 2 projectsSuper Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
40% Call Center Services32% Customer Service Outsourcing18% Sales Outsourcing +2 services5% Digital Strategy5% Social Media MarketingIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
57% Call Center Services16% Customer Service Outsourcing10% Sales Outsourcing +5 services4% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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$1,000+< $25 / hr50 - 249Hiram, GA
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 7 projectsDataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
50% Call Center Services15% Customer Service Outsourcing15% Sales Outsourcing +3 services10% Other Marketing5% Email Marketing5% Marketing StrategyOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Uxbridge, England
Services provided
80% Sales Outsourcing10% CRM Consulting and SI10% Direct MarketingLHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
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$5,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFounded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
60% Call Center Services40% Customer Service OutsourcingStericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Centers for Nonprofits
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services12% Sales Outsourcing20% Other -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services15% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+$150 - $199 / hr2 - 9Montreal, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.7/10 Clients & Experience5.3/10 Market PresenceService focus
14% Sales Outsourcing86% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.5/40.016.4/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services10% Sales Outsourcing55% Other -
$5,000+Undisclosed2 - 9Scottsdale, AZ
Ability to deliver
25.4/40.016.4/20 Reviews5/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.3/40.018/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49Capon Bridge, WV
Ability to deliver
25.7/40.015.6/20 Reviews4.2/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services10% Sales Outsourcing45% Other -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
21.3/40.014.6/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Ability to deliver
28.4/40.016.4/20 Reviews7.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Ability to deliver
29.5/40.015.8/20 Reviews5.5/10 Clients & Experience8.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49
Ability to deliver
25.5/40.016.2/20 Reviews4.9/10 Clients & Experience4.4/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
24.5/40.016.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23/40.016.2/20 Reviews1.9/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
48% Call Center Services32% Sales Outsourcing20% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed50 - 249Bengaluru, India
Ability to deliver
25/40.014.6/20 Reviews2.8/10 Clients & Experience7.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49
Ability to deliver
24.3/40.013.6/20 Reviews3.6/10 Clients & Experience7.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
23.8/40.016.2/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
20.4/40.015.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$200 - $300 / hr10 - 49
Ability to deliver
21.4/40.016.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services85% Other
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