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Top Call Center Companies & Services for Nonprofits

Ratings Updated: August 24, 2026
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151 Companies

Industry: Non-profit

Best Call Centers for Nonprofits

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Transparent

    Clients consistently praised Hugo Inc. for their transparency throughout project management. One client highlighted that regular updates and transparent reporting kept them informed and facilitated informed decision-making. Another noted the importance of mutual understanding through active listening, which fostered confidence. Overall, the sentiment is positive, reflecting that Hugo's clear communication and reporting practices significantly contributed to client satisfaction and project success.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

      Read Full Review
    • Call Center Services for Automotive Company
      5.0 Jun 27, 2024

      Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

    Read All Reviews

    Select Industry to see insights

    Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
    Read All Reviews
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects

    Reviews mention Exceptional results

    Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.
    • BPO & IT Services for HealthTech Firm
      5.0 Nov 3, 2021

      The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.

      Read Full Review
    • Research Data for Customer Service & Engagement Platform
      5.0 Apr 12, 2019

      Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
    Read 1 Recent Review

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)
    View Profile Visit Website
    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    United States (7) Australia (1)
    View Profile Visit Website
  • Platforms and Traffic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Memphis, TN

    Services provided

    10% CRM Consulting and SI
    10% Content Marketing
    10% Content Writing Services +7 services
    10% Graphic Design
    10% Logo
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Platforms and Traffic is a social media marketing firm launched in 2023. The company offers Social Media Marketing and Content Marketing, and is small.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 XACT
2 Verbatim Virtual Receptionists
3 JumpCrew
4 DialAmerica
5 Outsource and Save
6 CanadaDirect
7 OutboundView
8 Ver-A-Fast
9 TECHSPEED INC
10 Direct Objective Consulting
11 Call2Customers
12 vlbpo cx
13 Core Conversions
14 Bungee (formerly Direct Answer)
15 SmartPA

Best Call Centers for Nonprofits

  1. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  2. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    12% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. JumpCrew Logotype

    JumpCrew

    $1,000+
    Undisclosed
    250 - 999
    Nashville, TN

    Ability to deliver

    33.1/40.0
    15/20 Reviews
    8.4/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  4. DialAmerica Logotype

    DialAmerica

    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ

    Ability to deliver

    30.6/40.0
    14.6/20 Reviews
    7.3/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  5. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    15% Sales Outsourcing
    50% Other
    View Profile Visit Website
  6. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    15% Sales Outsourcing
    33% Other
    View Profile Visit Website
  7. OutboundView Logotype

    OutboundView

    $1,000+
    $25 - $49 / hr
    2 - 9
    Franklin, TN

    Ability to deliver

    31.2/40.0
    16/20 Reviews
    6.9/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  8. Ver-A-Fast Logotype

    Ver-A-Fast

    $1,000+
    < $25 / hr
    50 - 249
    Mentor, OH

    Ability to deliver

    27.5/40.0
    17.8/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Call Center Services
    15% Sales Outsourcing
    40% Other
    View Profile Visit Website
  9. TECHSPEED INC Logotype

    TECHSPEED INC

    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Ability to deliver

    32.3/40.0
    18/20 Reviews
    6.1/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  10. Direct Objective Consulting Logotype

    Direct Objective Consulting

    $1,000+
    $150 - $199 / hr
    2 - 9
    Montréal, Canada

    Ability to deliver

    30.2/40.0
    16.2/20 Reviews
    8.7/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    14% Sales Outsourcing
    86% Other
    View Profile Visit Website
  11. Call2Customers Logotype

    Call2Customers

    $1,000+
    < $25 / hr
    250 - 999
    New Delhi, India

    Ability to deliver

    26.9/40.0
    15/20 Reviews
    6.5/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Call Center Services
    10% Sales Outsourcing
    60% Other
    View Profile Visit Website
  12. vlbpo cx Logotype

    vlbpo cx

    $1,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Ability to deliver

    27.7/40.0
    17.6/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Call Center Services
    10% Sales Outsourcing
    60% Other
    View Profile Visit Website
  13. Core Conversions Logotype

    Core Conversions

    $5,000+
    Undisclosed
    2 - 9
    Scottsdale, AZ

    Ability to deliver

    25.4/40.0
    16.4/20 Reviews
    5/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  14. Bungee (formerly Direct Answer) Logotype

    Bungee (formerly Direct Answer)

    $1,000+
    < $25 / hr
    10 - 49
    Capon Bridge, WV

    Ability to deliver

    25.7/40.0
    15.6/20 Reviews
    4.2/10 Clients & Experience
    6/10 Market Presence

    Service focus

    45% Call Center Services
    10% Sales Outsourcing
    45% Other
    View Profile Visit Website
  15. SmartPA Logotype

    SmartPA

    $1,000+
    < $25 / hr
    250 - 999
    Edinburgh , Scotland

    Ability to deliver

    24.1/40.0
    16.2/20 Reviews
    7.9/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  16. Emenac Logotype

    Emenac

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    21.3/40.0
    14.6/20 Reviews
    1.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  17. VDVOKH Digital Agency Logotype

    VDVOKH Digital Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    28.4/40.0
    16.4/20 Reviews
    7.4/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  18. RainierDigital Logotype

    RainierDigital

    $1,000+
    $150 - $199 / hr
    2 - 9
    Liberty Lake, WA

    Ability to deliver

    29.5/40.0
    15.8/20 Reviews
    5.5/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  19. Paramedium Group Logotype

    Paramedium Group

    $1,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    25.5/40.0
    16.2/20 Reviews
    4.9/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  20. KPInterface, Inc. Logotype

    KPInterface, Inc.

    $1,000+
    $100 - $149 / hr
    10 - 49
    Royersford, PA

    Ability to deliver

    24.5/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  21. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  22. Captico Consultancy Logotype

    Captico Consultancy

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    23/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  23. Bay Business Group Logotype

    Bay Business Group

    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Ability to deliver

    21.9/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  24. AppointmentSetter Logotype

    AppointmentSetter

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    16.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    48% Call Center Services
    32% Sales Outsourcing
    20% Other
    View Profile Visit Website
  25. MainSource 365 Tech LLC Logotype

    MainSource 365 Tech LLC

    $5,000+
    $100 - $149 / hr
    10 - 49
    Pasig, Philippines

    Ability to deliver

    24.3/40.0
    15.8/20 Reviews
    3.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  26. Datawrkz Logotype

    Datawrkz

    $5,000+
    Undisclosed
    50 - 249
    Bengaluru, India

    Ability to deliver

    25/40.0
    14.6/20 Reviews
    2.8/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  27. NisonCo Logotype

    NisonCo

    Undisclosed
    Undisclosed
    10 - 49

    Ability to deliver

    24.3/40.0
    13.6/20 Reviews
    3.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  28. King Creative Co. Logotype

    King Creative Co.

    $1,000+
    Undisclosed
    2 - 9
    Memphis, TN

    Ability to deliver

    23.8/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  29. Kinetix, LLC Logotype

    Kinetix, LLC

    Undisclosed
    Undisclosed
    10 - 49
    Sparta, MI

    Ability to deliver

    21.5/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  30. RYC Business IT Logotype

    RYC Business IT

    $5,000+
    $200 - $300 / hr
    10 - 49

    Ability to deliver

    21.4/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website

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Non-profit Real Estate Non-profit Human Resources Non-profit Consulting Non-profit Accounting

Specialties

Inbound Appointment Setting Outbound Virtual Receptionist Answering Services Third Party Verification Sales Outsourcing Telemarketing Order Processing Appointment Setting
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