Top Customer Support Outsourcing Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
UndisclosedUndisclosed1,000 - 9,999Limassol, CyprusServices provided
See all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
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$1,000+Undisclosed2 - 9
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Established in 2025, Caribbean Closers is a small call center in Strathbogie, Jamaica. Their team provides Call Center Services and Corporate Training & Coaching.
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$1,000+Undisclosed2 - 9
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Email Marketing company Velocent Martech Solutions Pvt Ltd is in Pune, India. Founded in 2025, the team provides Email Marketing and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
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Launched in 2025, SmartFirm is a Marketing Strategy company. Their team specializes in Marketing Strategy and Email Marketing.
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UndisclosedUndisclosed2 - 9
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Call center service Flexitelco was established in 2024. The small team offers Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9
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TrustCallPro is an answering service company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2025. The company is in Zagreb, Croatia.
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$1,000+< $25 / hr2 - 9
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Launched in 2025, ATOPSIO is a small Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$5,000+Undisclosed2 - 9
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Taskmaster Virtual Ally, LLC, a telephone answering service, was launched in 2025. The small team offers Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Bath, Canada
Services provided
SphereWorks Solutions is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Sales Outsourcing and is in Bath, Canada.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
In Las Vegas, Nevada, Bounds and Peaks is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing.
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$5,000+$25 - $49 / hr2 - 9
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SHIVARADHY PROJECTS AND ENGINEERS PRIVATE LIMITED, a call center service, is headquartered in Delhi, India. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Islamabad, Pakistan
Services provided
Mastek Technologies, a custom software development company, focuses on Custom Software Development and Customer Service Outsourcing. The company is in Islamabad, Pakistan.
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$5,000+< $25 / hr2 - 9
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Launched in 2026, BYT Global Solution is an answering service company. The small team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9
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AS Virtual Solutions is a Customer Service Outsourcing company located in Winston Hills, Australia. They specialize in Customer Service Outsourcing and Sales Outsourcing.
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$5,000+Undisclosed2 - 9St. Petersburg, FL
Services provided
ATAJ LLC is a small St. Petersburg, Florida-based answering service company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Rayachoty, India
Services provided
Based in Rayachoty, India, MindT Pvt Ltd is a Commercial Financing company. The team focuses on Commercial Financing and Logistics & Supply Chain Consulting.
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$1,000+Undisclosed2 - 9
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Voiceintego is an AI Agents company founded in 2025. Their services include AI Agents and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Levittown, NY
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Customer Service Outsourcing company MedMaxBill, Inc. Was established in 2026. In Levittown, New York, the team offers Customer Service Outsourcing and Compliance Consulting.
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$1,000+Undisclosed2 - 9
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SGS Alliance, a small Sales Outsourcing company, is headquartered in Bruce Township, Michigan. Their services include Sales Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9
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TruinQ is a Compliance Consulting company. They are located in Cumilla, Bangladesh, and their services include Compliance Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
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Telephone answering service Zantroa LTD is located in London, England. They focus on Call Center Services and Customer Service Outsourcing and were established in 2026.
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$1,000+$25 - $49 / hr2 - 9
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Established in 2026, Tandem Assistants is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing and is based in Princeton, New Jersey.
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Undisclosed< $25 / hr2 - 9
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ScaleEXbpo is a Back Office Outsourcing company headquartered in Cairo, Egypt. The team provides Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Kolkata, India
Services provided
Adway Info Pvt Ltd is an IT staff augmentation company. Their small team of employees is headquartered in Kolkata, India. Their team offers IT staff augmentation and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Sialkot, Pakistan
Services provided
Nexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.
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$1,000+$50 - $99 / hr2 - 9
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Target Vision Media is an Amsterdam, Netherlands-based AI Agents company. Founded in 2009, the team specializes in AI Agents and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9
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Ascendia Connect is a Sales Outsourcing company. Launched in 2026, the firm is headquartered in Alexandria, Virginia. Their services include Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerJersey City, NJ
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Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hrFreelancer
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The Productivity Gourmet, a Customer Service Outsourcing company, was founded in 2025. The team specializes in Customer Service Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Curridabat, Costa Rica
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Established in 2003, F4 Call Center is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$10,000+< $25 / hr2 - 9Tijuana, Mexico
Services provided
LM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9
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Paso Corporate Services is a Business Consulting company launched in 2018. The team provides Business Consulting and Back Office Outsourcing and is located in Dubai, United Arab Emirates.
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$1,000+$25 - $49 / hr10 - 49Sheridan, WY
Services provided
See all 1 projectsDrifting Desk LLC specializes in developing custom media solutions, Fintech products, and blockchain projects, including MVPs for NFT marketplaces. Reviews highlight their strong project management, effective communication, and collaborative spirit, with their team effectively extending clients' in-house capabilities. Improvements suggested include enhanced time zone coordination and structured onboarding for new remote team members.
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$1,000+Undisclosed10 - 49Petaling Jaya, Malaysia
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Data Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.
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$25,000+< $25 / hr10 - 49
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CODE STEW is a call center company launched in 2022. The team offers Call Center Services and Web Development and is headquartered in Zirakpur, India.
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$50,000+$50 - $99 / hr10 - 49Nuneaton, England
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Profitcrew Ltd is a PPC company. The Nuneaton, England-based team specializes in Pay Per Click and Content Marketing.
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Undisclosed< $25 / hr10 - 49Surat, India
Services provided
AdminAid is a Back Office Outsourcing company. The company is based in Surat, India. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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Established in 2016, Account Master Global Solution is an Accounting company. Their team provides Accounting and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
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RapidMovers is an Other Marketing company. The Christchurch, New Zealand-based agency was established in 2000. Their team specializes in Other Marketing and Business Consulting.
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$25,000+$50 - $99 / hr10 - 49Haatso, Ghana
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MNotify Company Limited is an UX design agency. They were established in 2012 and offer UX/UI Design and Web Development.
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$1,000+< $25 / hr10 - 49
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Zoetic BPO Services Pvt. Ltd. Is an answering service. Launched in 2021, the company offers Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Navi Mumbai, India
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Founded in 2011, G VIRTUAL SOLUTIONS is a Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and E-Commerce Development.
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$10,000+Undisclosed50 - 249Swatar, Malta
Services provided
Bizcuits Solutions LTD is a Back Office Outsourcing company. Founded in 2024, the firm specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Gainesville, FL
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Rccess Technologies is a Gainesville, Florida-based Accounting company. Established in 2012, the team offers Accounting and Custom Software Development.
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$5,000+< $25 / hr50 - 249Davao City, Philippines
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SDT CORE INC is a Conversion Optimization company. The Davao City, Philippines-based company was launched in 2012. Their services include Conversion Optimization and Email Marketing.
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$5,000+< $25 / hr50 - 249Hyderabad, India
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E-Rad imaging and reporting services, a Transcription company, was launched in 2010. The firm offers Transcription and Call Center Services.
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UndisclosedUndisclosed50 - 249Ahmedabad, India
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Mistry & Shah LLP is a Fractional CFO Services company founded in 2002. The team focuses on Fractional CFO Services and Accounting.
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$1,000+< $25 / hr50 - 249Nugegoda, Sri Lanka
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Based in Nugegoda, Sri Lanka, AcrilSEO is a midsize SEO agency. The team focuses on Search Engine Optimization and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249
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In London, England, Aguila Consulting is a midsize Cybersecurity company. The team focuses on Cybersecurity and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249دبي, United Arab Emirates
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Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Bengaluru, India
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Founded in 2022, OGI Technology-Call Center Services is a midsize social media marketing firm in Bengaluru, India. Their team offers Social Media Marketing and Email Marketing.
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Best Customer Service Outsourcing Companies
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
37.1/40.020/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.8/40.019.6/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.2/40.016.8/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.4/40.016/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other
Customer Support Outsourcing FAQs
Freelancers can fill short-term gaps but often lack management structure, QA processes, and redundant staffing. A dedicated customer support outsourcing company provides dedicated leadership, scalability, and established SLAs—crucial for brands that need consistent, round-the-clock coverage.
E-commerce, SaaS, fintech, travel, and healthcare commonly leverage outsourced teams to handle seasonal spikes, global user bases, or specialized compliance requirements.
A customer support outsourcing company acts as an external help desk, handling inbound and outbound interactions across phone, chat, email, social media, and other channels. These agencies make sure scripts align with brand guidelines and KPIs for optimal effectiveness. Moreover, they also handle the recruitment, training, and management of experienced agents who will be in charge of resolving tickets, processing orders, and providing technical assistance on behalf of the client. Ultimately, their main goal is to maintain—or improve—customer satisfaction while reducing overhead and expanding service coverage.
Customer support outsourcing companies don’t just provide one-size-fits-all solutions; they tailor their strategies and approach to help businesses provide the best support to their customers. When partnering with a full-service provider, clients can expect services such as:
- Voice, chat, and email support (Tier 1–3)
- Technical troubleshooting and product onboarding
- Order processing, refunds, and billing inquiries
- Social media moderation and community management
- Multilingual or 24/7 coverage
- Quality assurance, analytics, and CSAT reporting
Many agencies also bundle back-office tasks such as data entry or CRM administration to create an end-to-end customer operations solution.
Most customer service outsourcing projects reviewed on Clutch range from $10,000 – $49,999. Pricing depends on various factors such as agent location, language skills, and complexity of support. Here’s a rundown of average costs:
- Shared agents: $8–$15 per hour (often offshore)
- Dedicated agents: $15–$30 per hour for mid-tier markets
- Specialized or technical agents in high-cost regions: $30–$50+ per hour
When preparing a budget, ensure you have a clear understanding of your project and which factors impact pricing. Always confirm whether fees include training, software licenses, and quality monitoring.
- Map your project’s unique requirements—channels, hours, volumes, and languages.
- Shortlist vendors with proven experience in your industry and ticket complexity.
- Review verified client ratings, case studies, and sample reports on Clutch to evaluate performance metrics such as first-contact resolution or NPS lifts.
- Assess cultural fit—communication cadence, escalation procedures, and data-security standards.
- Schedule a discovery call or an interview to thoroughly discuss your project and get to know more about their services.
- Run a pilot or SLA-backed trial before signing a long-term contract.
- Guaranteed CSAT scores without a clear methodology
- Vague pricing or hidden setup fees
- High agent turnover rates or lack of training documentation
- Limited transparency into QA scores or call recordings
- Poor data-security certifications (e.g., no ISO/PCI compliance)
- How do you recruit, train, and retain agents for my account?
- Which tools (CRM, ticketing, QA) do you use, and can you integrate with ours?
- What are your average response and resolution times for clients like us?
- How is performance reported, and how often can we audit calls/chats?
- What is your disaster-recovery and data-protection policy?
- Can we start with a pilot program, and how is success defined?