Top Call Center Services & Voice Services in California
15 Leaders 15 Contenders
420 Companies
List of the Top California Call Center Companies & Voice Services
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$50,000+Undisclosed1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Timely
Clients have consistently praised ROI CX Solutions for their timely delivery and responsiveness. For instance, DocMJ highlighted that they always deliver on time and effectively manage any issues that arise. Similarly, the hospitality client noted that ROI CX Solutions delivered new hires punctually. Additionally, Techless reported a significant reduction in response times, showcasing their commitment to timely service. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and address needs promptly.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Meets deadlines
Clients have expressed positive sentiment regarding six eleven global services' ability to meet deadlines consistently. One reviewer noted that six eleven global services has always been able to accomplish all tasks within the specified deliverable periods, highlighting their reliability in project management. The overall feedback emphasizes the company's commitment to timely delivery, with no reported issues regarding deadlines or project timelines.-
Back Office Outsourcing for Financial services
4.5 Sep 29, 2026Six Eleven has always been able to accomplish all the given tasks within the given deliverables period. Their project management ensures that items are delivered on time, and they are responsive to client needs.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a technology solutions provider specializing in contact center operations and Salesforce integration. Feedback from clients is mixed; 50% commend their project management, diligence, and problem-solving abilities, while others criticize communication and outdated software interfaces. Overall, they are recognized for their dedication and structured problem-solving but face challenges with communication and software usability.
Reviews mention Helpful
Clients have expressed high satisfaction with Five9's responsiveness and project management capabilities. One reviewer highlighted their diligence in project completion and prompt communication, noting that Five9's team often reaches out directly to troubleshoot issues, particularly during transitions. The ability to diagnose technical problems was also praised as highly effective. Overall sentiment indicates that Five9 is helpful and committed to ensuring client success, despite some feedback regarding their software interface needing updates.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful.
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Industry Experience
Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
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Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.Was this helpful?
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UndisclosedUndisclosed250 - 999Pleasanton, CA
Services provided
100% Call Center ServicesMidsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Newport Beach, CA
Services provided
100% Call Center ServicesAlliance Virtual Offices, a call center service, is located in Newport Beach, California. Launched in 2007, the team focuses on Call Center Services.
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$5,000+$25 - $49 / hr250 - 999Los Angeles, CA
Services provided
45% Call Center Services50% Business Consulting5% Compliance ConsultingAnshi Mobile Notary and LIvescan is a Business Consulting company located in Los Angeles, California. They provide Business Consulting and Call Center Services.
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
100% Call Center ServicesReliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49San Diego, CA
Services provided
100% Sales OutsourcingZipQuote is a Sales Outsourcing company. Founded in 2008, the firm is located in San Diego, California. Their team offers Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Call Center Services50% Sales Outsourcing10% Back Office Outsourcing +3 services10% Customer Service Outsourcing10% Email Marketing10% Social Media MarketingGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
100% Call Center ServicesCloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
Read moreSee All Locations (2)Walnut, CA
340 South Lemon Avenue
Walnut, CA 91789751 - 1000
+1 844 560 8092
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Anaheim, CA
Services provided
50% Call Center Services20% IT Managed Services10% HR Consulting +3 services10% IT Staff Augmentation5% Corporate Training & Coaching5% Web DevelopmentCall center company Infomatic Solutions provides Call Center Services and IT managed services. They were founded in 2009.
Read moreSee All Locations (2)Anaheim, CA
1210 N. Jefferson Street Suite P
Anaheim, CA 92807101 - 150
+1800-757-3056
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$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Services provided
35% Engineering35% Sales Outsourcing15% Air Freight +1 service15% Business ConsultingASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingPhone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Chula Vista, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingConnempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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UndisclosedUndisclosed1,000 - 9,999San Diego, CA
Services provided
50% Call Center Services30% Back Office Outsourcing20% Business ConsultingDME Service Solutions is a large call center. Founded in 2021, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Burlingame, CA
Services provided
100% Sales OutsourcingZeka Vineyards is a Sales Outsourcing company. The team provides Sales Outsourcing and is in Burlingame, California.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
70% Sales Outsourcing30% Print DesignFramico, a Sales Outsourcing company, offers Sales Outsourcing and Print Design. The company is in Irvine, California.
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$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
45% Call Center Services45% Sales Outsourcing10% Direct MarketingTelephone answering service Manifest Direct Marketing, LLC is in San Diego, California. They specialize in Call Center Services and Sales Outsourcing and were established in 2018.
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UndisclosedUndisclosed10 - 49Palm Springs, CA
Services provided
30% Call Center Services45% Sales Outsourcing5% CRM Consulting and SI +4 services5% Conversion Optimization5% Digital Strategy5% Direct Marketing5% Email MarketingSDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
5% Call Center Services70% Sales Outsourcing20% Email Marketing +1 service5% Account-Based MarketingBased in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
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$1,000+Undisclosed10 - 49Los Angeles, CA
Services provided
100% Sales OutsourcingBased in Los Angeles, California, RevGen Labs is a Sales Outsourcing company. They offer Sales Outsourcing.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
40% Customer Service Outsourcing35% Sales Outsourcing25% Business ConsultingEmerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
52% Call Center Services48% Customer Service OutsourcingBased in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$100,000+$300+ / hr10,000+San Francisco, CA
Services provided
30% Data Annotation Services25% CRM Consulting and SI25% Sales Outsourcing +1 service20% Generative AIEstablished in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Trabuco Canyon, CA
Services provided
60% Sales Outsourcing20% Demand Generation Marketing10% Conversion Optimization +1 service10% Email MarketingLeads Local - B2B lead generation & sales systems is a Sales Outsourcing company in Trabuco Canyon, California. They offer Sales Outsourcing and Demand Generation Marketing.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
50% AI Agents50% Sales OutsourcingAiSDR is a Sales Outsourcing and AI Agents company. They were established in 2023, and their services include Sales Outsourcing and AI Agents.
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$1,000+< $25 / hr2 - 9Palmdale, CA
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
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$1,000+< $25 / hr10 - 49Anaheim, CA
Services provided
10% BI & Big Data Consulting & SI10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 17 projectsQuadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.
Industry Experience
Quadra Digital Solutions has demonstrated expertise across various industries, including healthcare, finance, automotive, information technology, and sports. Clients appreciate their tailored digital marketing strategies, effective communication, and ability to drive measurable results, such as increased engagement and user acquisition. The overall sentiment is highly positive, with strong emphasis on their innovative approaches and understanding of client goals. Potential clients in these sectors can confidently consider Quadra Digital Solutions for their project needs.
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Healthcare Information technology Automotive Sports Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchQuadra Digital Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (2)Anaheim, CA
201 East Center Street
Anaheim, CA 928052 - 5
+17275132004
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Sound Telecom Provides Better Customer Service
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
See All Locations (3)Los Angeles, CA
2202 S Figueroa St
Los Angeles, CA 900072 - 5
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
36% Call Center Services12% Customer Service Outsourcing12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
15% Call Center Services15% Business Consulting15% Customer Service Outsourcing +5 services15% Sales Outsourcing10% AI Consulting10% Back Office Outsourcing10% IT Strategy Consulting10% StaffingEstablished in 2019, Calltastic is an answering service. The midsize team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Fremont, CA
Services provided
40% Call Center Services40% Back Office Outsourcing20% Social Media MarketingLaunched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +9 services3% Graphic Design3% Social Media Marketing2% Accounting2% Branding2% Content Marketing2% Email Marketing2% Translation2% Video Marketing2% Web DesignVirtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+< $25 / hr2 - 9Concord, CA
Services provided
50% Call Center Services50% IT Managed ServicesFounded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
20% Call Center Services20% Corporate Training & Coaching20% Direct Marketing +3 services20% Sales Outsourcing10% AI Consulting10% Customer Service OutsourcingDirect Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
20% Call Center Services35% Customer Service Outsourcing25% Back Office Outsourcing +1 service20% Sales OutsourcingFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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$5,000+Undisclosed2 - 9San Ramon, CA
Services provided
50% Sales Outsourcing25% Business Consulting25% Fractional CMO ServicesCannmore is a Sales Outsourcing company launched in 2022. The small team offers Sales Outsourcing and Business Consulting.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingAgent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+$25 - $49 / hr10 - 49Tulare, CA
Services provided
25% Call Center Services35% BI & Big Data Consulting & SI25% Business Consulting +1 service15% Sales OutsourcingEstablished in 2019, Latest Lead is a data analytics company. The firm offers BI & big data consulting & SI and Business Consulting.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% IT Managed ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
80% Call Center Services20% AccountingPerformant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 California Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
34.8/40.019.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services30% Sales Outsourcing20% Other -
$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34/40.019.6/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
29.8/40.015.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
30.1/40.015.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
27.6/40.020/20 Reviews3.3/10 Clients & Experience4.4/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
30.8/40.017/20 Reviews9/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
28.6/40.016.2/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
24% Call Center Services16% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
26.5/40.018.8/20 Reviews4/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
25.4/40.013/20 Reviews8.8/10 Clients & Experience3.7/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
25.1/40.015/20 Reviews6.6/10 Clients & Experience3.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
28.1/40.016.4/20 Reviews8/10 Clients & Experience3.7/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
22.7/40.017.4/20 Reviews1.4/10 Clients & Experience3.9/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
22.6/40.014.6/20 Reviews3.9/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
22.6/40.016.4/20 Reviews2/10 Clients & Experience4.2/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
21.4/40.016.2/20 Reviews0.7/10 Clients & Experience4.5/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
21.3/40.016.2/20 Reviews1.6/10 Clients & Experience3.4/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$10,000+Undisclosed2 - 9Truckee, CA
Ability to deliver
21/40.015.6/20 Reviews1.8/10 Clients & Experience3.7/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
22.4/40.014.6/20 Reviews3.6/10 Clients & Experience4.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49San Francisco, CA
Ability to deliver
20.6/40.017.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
20.6/40.015.2/20 Reviews1.9/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
26.4/40.016.6/20 Reviews5.8/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed< $25 / hr50 - 249San Diego, CA
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
22.4/40.015.6/20 Reviews3/10 Clients & Experience3.9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed50 - 249San Francisco, CA
Ability to deliver
22.3/40.016.2/20 Reviews2/10 Clients & Experience4.1/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
25.1/40.016.6/20 Reviews4.8/10 Clients & Experience3.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
25.6/40.016.6/20 Reviews5.6/10 Clients & Experience3.4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
25.7/40.016.4/20 Reviews5.6/10 Clients & Experience3.7/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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