Top Call Center Services & Voice Services in California
15 Leaders 15 Contenders
418 Companies
List of the Top California Call Center Companies & Voice Services
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$50,000+Undisclosed1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Professional
Clients have praised six eleven global services for its high quality, professional management, and effective communication. One client noted their impressive project accuracy, maintaining levels over 95% and even reaching 99%. Additionally, the team consistently responds promptly to requests and actively engages in problem-solving, demonstrating a commitment to service excellence. Overall, client sentiment reflects strong satisfaction with the professionalism and support provided by six eleven global services.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of six eleven global services reflect a highly positive sentiment, with clients praising their responsiveness, flexibility, and ability to meet project deadlines. One client noted their impressive adjustment to client needs, while another emphasized the efficiency of their recruitment and onboarding processes. Additionally, clients appreciated the good value for cost and the timely delivery of services. Overall, clients reported smooth operations and no significant areas for improvement.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Altadena, CA
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Market Research15% Social Media Marketing15% Web Design10% Sales OutsourcingEstablished in 2017, Demand Infotech Solutions is a branding firm. The team provides Branding and Market Research.
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UndisclosedUndisclosed50 - 249San Jose, CA
Services provided
10% Application Testing10% BI & Big Data Consulting & SI10% Business Consulting +7 services10% CRM Consulting and SI10% Custom Software Development10% ERP Consulting and SI10% IT Managed Services10% IT Strategy Consulting10% Mobile App Development10% Sales OutsourcingMumba Technologies is an IT strategy consulting company. Launched in 2010, the team offers IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
30% Transcription30% Translation20% Search Engine Optimization +2 services10% Customer Service Outsourcing10% Sales OutsourcingSpeechpad, a midsize Transcription company, is headquartered in San Francisco, California and Hollywood, Florida. The team specializes in Transcription and Translation.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
20% CRM Consulting and SI20% Generative AI20% Sales Outsourcing +4 services10% BI & Big Data Consulting & SI10% Business Consulting10% Marketing Strategy10% Search Engine OptimizationBuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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Undisclosed< $25 / hr250 - 999Fresno, CA
Services provided
45% Call Center Services25% Staffing15% Custom Software Development +1 service15% Mobile App DevelopmentBuzzing Technology Inc is a midsize call center service launched in 2014. Their team focuses on Call Center Services and Staffing.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
15% Email Marketing15% Pay Per Click15% Search Engine Optimization +5 services15% Social Media Marketing10% Architectural Design10% Back Office Outsourcing10% Market Research10% Sales OutsourcingSee all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$1,000+$25 - $49 / hr50 - 249San Bernardino, CA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% E-Commerce Development +7 services10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInformation Process Solutions (IPS USA), an user experience agency, was launched in 2017. The midsize team offers UX/UI Design and BI & big data consulting & SI.
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$10,000+$100 - $149 / hr10 - 49San Francisco, CA
Services provided
40% Business Consulting20% Digital Strategy20% Marketing Strategy +1 service20% Sales OutsourcingActivate is a New York, New York-based Business Consulting company. They specialize in Business Consulting and Marketing Strategy and were launched in 2010.
Read moreSee All Locations (2)San Francisco, CA
2 Bryant Street, Suite 100
San Francisco, CA 94105+1.212.316.4444
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UndisclosedUndisclosed250 - 999Newport Beach, CA
Services provided
20% IT Strategy Consulting15% CRM Consulting and SI15% ERP Consulting and SI +5 services10% AI Development10% API Development10% Business Consulting10% Compliance Consulting10% Sales OutsourcingExavalu is an IT strategy consulting company. Launched in 2018, the agency offers IT strategy consulting and CRM consulting and SI.
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$1,000+< $25 / hr1,000 - 9,999San Mateo, CA
Services provided
100% Call Center ServicesMotif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services45% Customer Service Outsourcing5% Back Office Outsourcing +1 service5% Sales OutsourcingRedial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Irvine, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +2 services20% Transcription20% TranslationTech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +4 services5% IT Managed Services4% Accounting4% Sales Outsourcing2% Web DesignKaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fremont, CA
Services provided
10% Call Center Services45% Back Office Outsourcing25% HR Consulting +2 services10% Customer Service Outsourcing10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Fremont, CA
39300 Civic Center Drive, Suite 110
Fremont, CA 94538510.826.1090
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$10,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Services provided
15% Call Center Services20% Accounting15% Architectural Design +4 services15% Back Office Outsourcing15% Customer Service Outsourcing10% Engineering10% IT Staff AugmentationIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
Read moreSee All Locations (2)South San Francisco, CA
24 Vista Court
South San Francisco, CA 940802 - 5
4158696949
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
50% Business Consulting25% Email Marketing25% Sales OutsourcingLaunched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
Read moreSee All Locations (6)San Francisco, CA
75 Broadway, Suite 202
San Francisco, CA 941111
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% FulfillmentTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Jurupa Valley, CA
3325 C Street,
Jurupa Valley, CA 917521.866.289.9010
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List of the Top 15 California Call Center Companies & Voice Services
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$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34/40.016/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
33/40.017/20 Reviews9/10 Clients & Experience7/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
24% Call Center Services16% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
27.8/40.018.8/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.6/40.016.4/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
24.2/40.017.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.4/40.016.6/20 Reviews2/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
24.3/40.014.6/20 Reviews3.6/10 Clients & Experience6.1/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+Undisclosed2 - 9Truckee, CA
Ability to deliver
22.5/40.015.6/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
22.4/40.016.2/20 Reviews1.6/10 Clients & Experience4.6/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr10 - 49San Francisco, CA
Ability to deliver
21.8/40.017.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
28.6/40.016.6/20 Reviews5.6/10 Clients & Experience6.4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed50 - 249San Francisco, CA
Ability to deliver
24.5/40.016.2/20 Reviews2/10 Clients & Experience6.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
Undisclosed< $25 / hr50 - 249San Diego, CA
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Ability to deliver
27.2/40.011.4/20 Reviews7.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.9/40.015.8/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
27.2/40.016.4/20 Reviews5.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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