Top Call Center Services & Voice Services in California
344 Companies
List of the Top California Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves CaliforniaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Hard working
Clients consistently commend the hard-working nature of the companies reviewed. For instance, one client noted that SalesRoads 'really care about driving results,' demonstrating a commitment to exceeding sales goals through diligent efforts. Another client highlighted VSA Prospecting's willingness to 'go the extra mile' and adapt to niche market demands. Overall, the sentiment reflects a strong appreciation for the dedication and responsiveness of the teams involved, reinforcing their reputation as reliable partners in achieving client objectives.-
Sales Outsourcing for SaaS Provider
5.0 Oct 17, 2023They really care about driving results. Your goals are their goals, and they will work to drive those results through a creative approach but also by finding amazing talent to prospect for your organization. They work hard to develop very targeted lead lists drawing from multiple sources to make sure that they are prospecting into the right people at the right organizations at the right time.
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Sales Appointment Setting for CAD Outsourcing Company
5.0 Jul 25, 2019I'm impressed by their work effort, desire to be successful, and willingness to make adjustments and changes as suggested by our office to improve their results.
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Lead Generation for Online Perinatal Education Company
4.5 Sep 21, 2022VSA did a great job at project management — they seemed to be very experienced in that regard. They worked hard and were very responsive to our needs, especially as the project progressed. For example, in the later stages of our project, we tasked them to do follow-up calls that weren’t part of the original scope. Still, they did a good job at helping us in that as well.
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Lead Generation for Online Perinatal Education Company
4.5 Sep 21, 2022VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised SalesRoads for their responsiveness and effective appointment-setting services, with one client noting they secured four meetings weekly with qualified leads. The project management was considered reliable, with timely delivery of services. However, some feedback suggested that SalesRoads could enhance their role by providing more expert opinions. Overall, sentiment remains positive, highlighting their value in building sales pipelines.Was this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
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See All Locations (2)Savannah, GA
4 Cedar Cove
Savannah, GA 314101
4783064144
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Undisclosed< $25 / hr10 - 49Visalia, CA
Services provided
100% Call Center ServicesAcclaim Credit Technologies, an answering service company, is located in Visalia, California. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
100% Call Center ServicesEstablished in 2024, Starry Solutions is a phone answering service. The agency offers Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves CaliforniaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention High-quality work
Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingLaunched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Fresno, CA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Other IT Consulting and SI +1 service25% Web DesignLaunched in 2015, Xobee Networks is a small call center in Fresno, California. Their team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Calabasas, CA
Services provided
20% Call Center Services80% Market ResearchDavis Research is a midsize Calabasas, California-based Market Research company. Their services include Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
20% Call Center Services80% Market ResearchCalifornia Survey Research Services is a Market Research company. Their team is in Los Angeles, California and offers Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
Services provided
40% CRM Consulting and SI20% Business Consulting20% Email Marketing +1 service20% Sales OutsourcingMarrina Decisions is a Santa Clara, California-based CRM consulting and SI company. They specialize in CRM consulting and SI and Email Marketing and were founded in 2013.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Adaptable
Overall, client feedback indicates a strong sentiment of adaptability from Belkins. Clients praised the company's ability to quickly adjust strategies based on ongoing feedback, as exemplified by one client noting, 'Belkins quickly adapted and delivered results.' Another remarked on their 'flexibility combined with the high quality of leads they provided.' This responsiveness to changing needs and conditions has led to successful outcomes, with clients expressing satisfaction in the collaborative process and the effectiveness of Belkins' tailored approaches.-
Email Marketing for Software Company
5.0 Jul 3, 2024Belkins' project management was excellent; they always maintained clear communication and adapted quickly to our feedback. Their expertise and the effectiveness of their tailored outreach strategies were particularly impressive. Additionally, the strong, collaborative relationship between our teams greatly contributed to our success.
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Lead Generation & Email Outreach for Software Development Co
5.0 Jan 5, 2024Belkins were incredibly responsive to our needs, adapting seamlessly to any changes or requests we had. It really felt like they were in tune with our goals and committed to helping us succeed. What really caught our attention with Belkins was their approach to testing and experimenting.
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Sales Outsourcing Services for Wholesale Lumber Company
5.0 Nov 3, 2023They also were very responsive to our needs, adapting their research approach as we provided feedback on the leads. What really made Belkins stand out was their flexibility combined with the high quality of leads they provided. They adapted their strategy to our feedback with ease, ensuring that not only did the process stay on track, but also that the leads we received were of the highest relevance and potential for our business.
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Email Marketing & Sales Outsourcing for Software Company
5.0 Sep 28, 2023Their responsiveness to our needs was impressive. They promptly addressed inquiries and adjustments, ensuring a smooth and collaborative working relationship. Their ability to adapt to changing requirements and maintain open lines of communication greatly contributed to the project's success.
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Lead Generation for Thermal Management Solutions Company
5.0 Mar 21, 2023The workflow between your team and Belkins was very productive and transparent. We were able to discuss and adapt our strategy to focus on lead quality rather than quantity. Belkins showed a high degree of flexibility and adaptability, making changes to their approach when needed, and always working closely with us to ensure that we achieved our goals.
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6 of 7 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client reviews for Belkins reflect a strong overall sentiment, highlighting their effective lead generation and project management. Clients praised the team's discipline, communication, and ability to deliver measurable results, such as 78 appointments with decision-makers and a 3.6x ROI. Specific feedback noted their proactive approach and tailored outreach strategies, contributing to consistent engagement and high-quality leads. Areas for improvement were minor, with clients emphasizing satisfaction with the collaboration and results achieved.Was this helpful?
More responsive than most other service providers
Get in TouchBelkins is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)Was this helpful?
$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
13 of 14 reviews are 5 stars10 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for A-SALES AB reflect a predominantly positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients noted an impressive average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Specific feedback praised their responsiveness and ability to adapt messaging to various sectors, while one review criticized the quality of deliverables. Overall, A-SALES AB is recognized for delivering value and maintaining strong client relationships.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
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See All Locations (3)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
See All Locations (1)Shah Faisal Town, Pakistan
B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230201 - 250
+923400255599
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
20% AI Development20% CRM Consulting and SI20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingOdetta, Inc. Is a social media marketing agency located in San Francisco, California. They provide Social Media Marketing and Search Engine Optimization.
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Retailer
5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read moreWas this helpful?
Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
18% Call Center Services30% Back Office Outsourcing20% Custom Software Development +2 services20% Web Design12% Customer Service OutsourcingNowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
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UndisclosedUndisclosed2 - 9Redondo Beach, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% IT Managed Services +1 service25% Web DevelopmentBack Office Outsourcing company Calibrated Solutions, LLC. Is in Redondo Beach, California. Launched in 2007, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
25% Call Center Services25% API Development25% CRM Consulting and SI +1 service25% Cloud Consulting & SISkyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Concord, CA
Services provided
20% Application Management & Support20% Business Consulting20% CRM Consulting and SI +2 services20% Demand Generation Marketing20% Sales OutsourcingCRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingJumpClick is a social media marketing agency. They are headquartered in San Francisco, California and have small team. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Pay Per Click20% BI & Big Data Consulting & SI20% Sales Outsourcing +1 service20% Search Engine OptimizationAloola.io is a PPC agency. Established in 2019, the agency is located in Los Angeles, California. Their team focuses on Pay Per Click and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% BI & Big Data Consulting & SI20% Corporate Training & Coaching20% Sales Outsourcing +3 services15% Event Management15% Event Marketing10% Conversion OptimizationIKonnek is a big data company. They provide BI & big data consulting & SI and Corporate Training & Coaching and were founded in 2003.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
Services provided
20% Branding20% Business Consulting20% Market Research +2 services20% Sales Outsourcing20% Sports MarketingPIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
50% Business Consulting30% Content Writing Services20% Sales OutsourcingThe One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Call Center Services40% Cybersecurity40% IT Managed ServicesCybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
Read moreSee All Locations (3)Los Angeles, CA
6700 Fallbrook Ave., Suite 192B, West Hills
Los Angeles, CA 913076 - 9
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
20% Advertising20% Branding20% Performance Marketing +2 services20% Sales Outsourcing20% Video MarketingSTS Next, an Advertising company, was founded in 1986. The small team specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Brisbane, CA
Services provided
13% Call Center Services25% HR Consulting25% IT Managed Services +3 services15% Customer Service Outsourcing12% Back Office Outsourcing10% Sales OutsourcingMagellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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$1,000+< $25 / hr50 - 249Prather, CA
Services provided
40% Back Office Outsourcing25% Customer Service Outsourcing25% Sales Outsourcing +1 service10% Business ConsultingPro Sulum, LLC is a Back Office Outsourcing company. The team is located in Prather, California, and their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Sunnyvale, CA
Services provided
100% Call Center ServicesOrderhive, a phone answering service, was established in 2013. Located in Sunnyvale, California, the team provides Call Center Services.
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$1,000+< $25 / hr50 - 249Santa Fe Springs, CA
Services provided
100% Call Center ServicesWestset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9San Jose, CA
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSmall call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Bakersfield, CA
Services provided
100% Call Center ServicesAbility Messaging is a midsize call center service located in Bakersfield, California. Their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr10 - 49San Diego, CA
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Sales OutsourcingCall Pros Call Center is a call center. Their small team is headquartered in San Diego, California. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
65% Call Center Services35% Customer Service OutsourcingTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Bakersfield, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingBTE Communications is a small Bakersfield, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
60% Call Center Services40% Commercial Brokerage ServicesLaunched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
Read more -
UndisclosedUndisclosed10 - 49West Hollywood, CA
Services provided
100% Call Center ServicesPhone answering service Teddy O’Toole’s Phone Answering was launched in 1954. The team offers Call Center Services and is located in West Hollywood, California.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lancaster, CA
Services provided
100% Call Center ServicesAntelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed50 - 249Berkeley, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingNew Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
100% Call Center ServicesGlobal Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Gatos, CA
Services provided
100% Call Center ServicesThe Los Gatos Telephone Answering Services is a telephone answering service. Their small team is located in Los Gatos, California. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49San Jose, CA
Services provided
100% Call Center ServicesEstablished in 1961, Personal Telephone Answering Service is a small San Jose, California-based phone answering service. Their team offers Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Santa Rosa, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingFounded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
100% Call Center ServicesNova Communications , a small telephone answering service, is in San Diego, California. The team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Rancho Cucamonga, CA
Services provided
20% Call Center Services60% Sales Outsourcing20% Customer Service OutsourcingSales Outsourcing company PCS Call Center is located in Rancho Cucamonga, California. They specialize in Sales Outsourcing and Call Center Services and were launched in 2010.
Read more -
UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
100% Call Center ServicesFounded in 2011, ClearCaptions, LLC is a midsize Roseville, California-based answering service. Their team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Call Center Services60% Translation20% TranscriptionLaunched in 1999, Lazar Translating & Interpreting is a small Translation company. Their team provides Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
20% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentResource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Fresno, CA
Services provided
20% Call Center Services70% Business Consulting10% CybersecurityBiz Fuzion is a Business Consulting company. Based in Fresno, California, the team focuses on Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Call Center Services30% Business Consulting30% Customer Service Outsourcing +1 service20% PEO/Employee LeasingBusiness Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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UndisclosedUndisclosed2 - 9Newport Beach, CA
Services provided
20% Marketing Strategy20% Sales Outsourcing15% Content Marketing +3 services15% Email Marketing15% Search Engine Optimization15% Web DesignOrange Marketing is a Marketing Strategy company. Launched in 2018, the firm is located in Newport Beach, California. Their services include Marketing Strategy and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Santa Clara, CA
Services provided
10% Call Center Services20% Marketing Strategy10% BI & Big Data Consulting & SI +6 services10% Conversion Optimization10% Email Marketing10% Market Research10% Pay Per Click10% Sales Outsourcing10% Social Media MarketingContactaffix is a Marketing Strategy company. Launched in 2017, the company specializes in Marketing Strategy and Market Research.
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Focus (x-axis)
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List of the Top 15 California Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016.8/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.3/40.017.2/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
30.1/40.016.4/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
24% Call Center Services16% Sales Outsourcing60% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.8/40.016.6/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
26/40.017.8/20 Reviews2/10 Clients & Experience6.2/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
23.2/40.016.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
24.3/40.014.6/20 Reviews3.6/10 Clients & Experience6.1/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+Undisclosed2 - 9Truckee, CA
Ability to deliver
22.5/40.015.6/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
22.4/40.016.2/20 Reviews1.6/10 Clients & Experience4.6/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
28.6/40.016.6/20 Reviews5.6/10 Clients & Experience6.4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed50 - 249San Francisco, CA
Ability to deliver
24.5/40.016.2/20 Reviews2/10 Clients & Experience6.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
Undisclosed< $25 / hr50 - 249San Diego, CA
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.2/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Ability to deliver
27.2/40.011.4/20 Reviews7.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.7/40.017/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
27.4/40.016.6/20 Reviews5.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249South San Francisco, CA
Ability to deliver
23.2/40.016/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services15% Sales Outsourcing75% Other
Latest Call Centers Articles
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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