Top Call Center Services & Voice Services in California
344 Companies
List of the Top California Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves CaliforniaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised SalesRoads for their responsiveness and effective appointment-setting services, with one client noting they secured four meetings weekly with qualified leads. The project management was considered reliable, with timely delivery of services. However, some feedback suggested that SalesRoads could enhance their role by providing more expert opinions. Overall, sentiment remains positive, highlighting their value in building sales pipelines.Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
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$5,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
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See All Locations (2)Savannah, GA
4 Cedar Cove
Savannah, GA 314101
4783064144
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
10% Call Center Services45% Back Office Outsourcing15% Customer Service Outsourcing +3 services10% Business Consulting10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
80% Call Center Services20% AccountingPerformant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves CaliforniaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention Collaborative
Clients have expressed a highly positive sentiment regarding the collaborative nature of Business & Services Solutions (BSS). Feedback highlights their structured project management, timely delivery of milestones, and adaptability to client needs. One client noted their ability to align processes with internal tools and quickly implement operational adjustments, which fostered a smooth collaboration. However, there is room for improvement in proactive communication and suggesting workflow optimizations, which could further enhance the partnership.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Implement operational adjustments within 24 to 48 hours when required. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.
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9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
38% Call Center Services50% Back Office Outsourcing12% Customer Service OutsourcingSee all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingCall24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
60% Call Center Services40% Sales OutsourcingTactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
55% Call Center Services30% Customer Service Outsourcing15% Sales OutsourcingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Personable
The overall sentiment regarding Belkins' personable approach is highly positive. Clients consistently praised the team's attentiveness and professionalism, noting their ability to adapt quickly to needs. One client highlighted the 'incredibly knowledgeable, personable, and attentive' nature of the personnel, while another emphasized the 'open and sympathetic' demeanor of the team. Overall, feedback indicates that Belkins fosters strong relationships through effective communication and a tailored approach, ensuring a collaborative and satisfying client experience.-
Lead Generation for Drinkware Manufacturing Co
5.0 Jan 31, 2024The personnel are incredibly knowledgeable, personable, and attentive. They are highly attentive and collaborative, and our account manager Marco is constantly working with us to ensure success in our outreach.
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Lead Generation & Sales Services for Battery Pack Manufacturer
5.0 Dec 5, 2023Yes, Marco and Marina were a great team. Very responsive, professional, personable. They went above and beyond to deliver excellent Open & Response rates!
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Appointment Scheduling for Writing Services Company
5.0 Aug 31, 2022We were delighted to understand that the Belkins team consists of such open and sympathetic people. We found common ground quickly, and they were minor if there were any disagreements.
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Call Center Services for Power Solutions Engineering Company
5.0 Mar 21, 2022All specialists from the Belkins team were kind, polite, and sociable. We didn't have any issues, we understood each other and have managed to build a seamless workflow.
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6 of 7 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client reviews for Belkins reflect a strong overall sentiment, highlighting their effective lead generation and project management. Clients praised the team's discipline, communication, and ability to deliver measurable results, such as 78 appointments with decision-makers and a 3.6x ROI. Specific feedback noted their proactive approach and tailored outreach strategies, contributing to consistent engagement and high-quality leads. Areas for improvement were minor, with clients emphasizing satisfaction with the collaboration and results achieved.Was this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profitWas this helpful?
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)Was this helpful?
$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
13 of 14 reviews are 5 stars10 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for A-SALES AB reflect a predominantly positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients noted an impressive average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Specific feedback praised their responsiveness and ability to adapt messaging to various sectors, while one review criticized the quality of deliverables. Overall, A-SALES AB is recognized for delivering value and maintaining strong client relationships.Was this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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See All Locations (3)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
See All Locations (1)Shah Faisal Town, Pakistan
B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230201 - 250
+923400255599
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$1,000+< $25 / hr2 - 9Santa Ana, CA
Services provided
100% Call Center ServicesSmall telephone answering service LaBell Exchange, is located in Santa Ana, California. The team focuses on Call Center Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingCallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
100% Call Center ServicesCall center company California Marketing Group is in San Diego, California. Founded in 1985, the team focuses on Call Center Services.
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$25,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingPhone Ware is a telephone answering service based in San Diego, California. Launched in 1977, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Torrance, CA
Services provided
100% Call Center ServicesGordon & Schwenkmeyer, Inc. (GSI) is a Torrance, California-based phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Marina del Rey, CA
Services provided
100% Call Center ServicesEstablished in 2013, CallCreatorPlus, a midsize telephone answering service, is based in Marina del Rey, California. Their services include Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999San Mateo, CA
Services provided
40% Call Center Services20% Affiliate Marketing20% Marketing Strategy +2 services10% Mobile & App Marketing10% Social Media MarketingMarketo, an Adobe Company is a San Mateo, California-based answering service company. They provide Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
60% Sales Outsourcing20% Marketing Strategy10% Market Research +1 service10% Other Digital MarketingBased in Los Angeles, California, Health Leads Plus is a Sales Outsourcing company. Launched in 2004, the team offers Sales Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services30% Social Media Marketing20% Search Engine Optimization +2 services10% Customer Service Outsourcing10% Sales OutsourcingKoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingBased in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Redding, CA
Services provided
100% Call Center ServicesBased in Redding, California, Redding Answering Service is a small call center. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Antioch, CA
Services provided
100% Call Center ServicesAll Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Livermore, CA
Services provided
100% Call Center ServicesCustom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Corona, CA
Services provided
100% Call Center ServicesCall center Outpatient Call Solutions was established in 2013. The company provides Call Center Services, and is midsize.
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UndisclosedUndisclosed250 - 999San Diego, CA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Logistics & Supply Chain Consulting +2 services20% Sales Outsourcing20% Warehousing & DistributionXB Fulfillment is a phone answering service. Established in 2014, the company is located in San Diego, California. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
100% Sales OutsourcingRainmakers , a Sales Outsourcing company, was established in 2017. They offers Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Newport Beach, CA
Services provided
60% Sales Outsourcing20% CRM Consulting and SI20% Pay Per ClickInsellerate is a Sales Outsourcing company. The agency is headquartered in Newport Beach, California. Their services include Sales Outsourcing and Pay Per Click.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingSee all 2 projectsPCN - Professional Communications Network is a provider of Contact Center Services, offering both inbound and outbound call handling, with a focus on Customer Support and Telephonic Support. Reviews indicate a high level of professionalism and responsiveness, with approximately 80% of testimonials highlighting their ability to seamlessly integrate and enhance client communications. Clients appreciate their efficient call handling, contributing to improved customer care and operational efficiency.
Reviews mention Professional
PCN - Professional Communications Network has received positive feedback for their professionalism and responsiveness. Clients have highlighted the ease of integration and the quality of service, noting that PCN's representatives make their businesses appear larger and more professional. One client mentioned, 'It’s nice to have somebody answering the phone professionally,' while another praised their knowledge and prompt communication. Overall, the sentiment reflects a high level of satisfaction with PCN's services, underscoring their commitment to customer care.-
Answering Services for Online Marketing Company
5.0 Jan 19, 2018PCN answers calls quickly and professionally. They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about.
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24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018They are professional, responsive, and provide a high level of customer service to us. Their professionalism and knowledge are always impressive. They seem to care about and get to know their clients.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Services for Online Marketing Company
5.0 — PCN provides off-site answering services on an ongoing basis. They accept, screen, and forward calls via text message to the owner of a marketing company. Read moreWas this helpful?
Industry Experience
PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.Was this helpful?
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingInteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
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$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
10% Call Center Services30% Direct Marketing20% Marketing Strategy +3 services20% Sales Outsourcing10% CRM Consulting and SI10% Conversion OptimizationBased in San Diego, California, Wave Representatives is a small Direct Marketing company. Their services include Direct Marketing and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
Services provided
70% Advertising30% Sales OutsourcingAuto Car Dealers is an Advertising company launched in 2007. The firm provides Advertising and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
Services provided
20% Call Center Services70% Finance & Accounting Outsourcing (FAO)10% Business ConsultingPhysicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$100 - $149 / hr2 - 9San Diego, CA
Services provided
33% Call Center Services34% Other IT Consulting and SI33% IT Managed ServicesWAVE.BAND is an other IT consulting and SI company based in San Diego, California. Launched in 2016, the team offers other IT consulting and SI and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
20% Pay Per Click20% Public Relations20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2021, Freeform PR & Branding is a PR company. The team specializes in Public Relations and Social Media Marketing.
Read more -
$1,000+Undisclosed10 - 49Modesto, CA
Services provided
33% Call Center Services34% Customer Service Outsourcing33% Back Office OutsourcingDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
Read more -
$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
65% AI Agents20% Sales Outsourcing15% Demand Generation MarketingSee all 1 projectsB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
See All Locations (6)San Diego, CA
Kearny Mesa Road
San Diego, CA 921112 - 5
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$1,000+$25 - $49 / hr50 - 249Torrance, CA
Services provided
10% Call Center Services15% IT Strategy Consulting15% Web Development +6 services10% Business Consulting10% Customer Service Outsourcing10% Email Marketing10% IT Managed Services10% Sales Outsourcing10% Social Media MarketingTGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development.
Read more -
$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49San Luis Obispo, CA
Services provided
55% Call Center Services45% Customer Service OutsourcingAdvantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
12% Call Center Services20% Market Research20% Marketing Strategy +3 services18% Sales Outsourcing15% Search Engine Optimization15% Web DesignDMA Central is a Marketing Strategy company. The team offers Marketing Strategy and Market Research and is located in Los Angeles, California.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% HR OutsourcingCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49San Francisco, CA
Services provided
35% Back Office Outsourcing35% CRM Consulting and SI30% Sales OutsourcingRevGen Genius is a CRM consulting and SI company established in 2022. The company specializes in CRM consulting and SI and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Northbrook, IL
Services provided
20% Corporate Training & Coaching20% Marketing Strategy20% Sales Outsourcing +3 services15% Audio Production15% Financial Consulting10% AdvertisingMarketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
Read moreSee All Locations (2)Northbrook, IL
450 N. Skokie Blvd, Suite 501 Northbrook
Northbrook, IL 600621
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$1,000+< $25 / hr10 - 49Irvine, CA
Services provided
25% Branding25% Digital Strategy25% Email Marketing +1 service25% Sales OutsourcingLaunched in 2013, Chrysalis Communications is a small branding company. Their team focuses on Branding and Digital Strategy.
Read more -
$5,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
45% Commercial Brokerage Services25% Business Consulting25% Sales Outsourcing +1 service5% Business Continuity ManagementCommercial Brokerage Services company The Valley Business Broker was founded in 2010. Located in Los Angeles, California, the team offers Commercial Brokerage Services and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% Sales OutsourcingCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Glendale, CA
700 N. Brand Blvd
Glendale, CA 912031
+1.866.972.0766
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$10,000+$150 - $199 / hr50 - 249Riverside, CA
Services provided
10% Call Center Services10% Accounting10% Cloud Consulting & SI +7 services10% Custom Software Development10% HR Outsourcing10% IT Strategy Consulting10% Mobile App Development10% Other Application Development10% Social Media Marketing10% Web DevelopmentIn Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
Read more -
UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers20% Other IT Consulting and SI10% Customer Service OutsourcingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49San Diego, CA
Services provided
50% Call Center Services25% Event Marketing25% Market ResearchBusiness to Business Markting is a phone answering service. The firm is located in San Diego, California. Their services include Call Center Services and Market Research.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Marketing Strategy +1 service25% Sales OutsourcingBased in Los Angeles, California, Upcision is a small Marketing Strategy company. Their services include Marketing Strategy and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Pleasanton, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +1 service25% Sales OutsourcingBusiness Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.
Read more -
Undisclosed< $25 / hr2 - 9Los Angeles, CA
Services provided
35% Back Office Outsourcing35% Social Media Marketing30% Sales OutsourcingLead Discovery is a social media marketing agency. In Los Angeles, California, the agency was launched in 2020. Their services include Social Media Marketing and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 California Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016.8/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.3/40.017.2/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
30.1/40.016.4/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
24% Call Center Services16% Sales Outsourcing60% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.8/40.016.6/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
26/40.017.8/20 Reviews2/10 Clients & Experience6.2/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
23.2/40.016.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
24.3/40.014.6/20 Reviews3.6/10 Clients & Experience6.1/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+Undisclosed2 - 9Truckee, CA
Ability to deliver
22.5/40.015.6/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
22.4/40.016.2/20 Reviews1.6/10 Clients & Experience4.6/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
28.6/40.016.6/20 Reviews5.6/10 Clients & Experience6.4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed50 - 249San Francisco, CA
Ability to deliver
24.5/40.016.2/20 Reviews2/10 Clients & Experience6.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
Undisclosed< $25 / hr50 - 249San Diego, CA
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.2/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Ability to deliver
27.2/40.011.4/20 Reviews7.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.7/40.017/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
27.4/40.016.6/20 Reviews5.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249South San Francisco, CA
Ability to deliver
23.2/40.016/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services15% Sales Outsourcing75% Other
Latest Call Centers Articles
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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