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Top Call Center Services & Voice Services in Sacramento

Ratings Updated: December 25, 2025
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2 Leaders 15 Contenders

44 Companies

Country: United States
State: California
City: Sacramento

List of the Top Sacramento Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Sacramento, CA

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects
    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Market Research & Call Center Services for Home Appraisal Co

    4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    View projects from:

    United States (61) Canada (2) Austria (1) Spain (1)

    This provider is available in 1 time zone:

    • Eastern European Time (EET)

    Boca Raton, FL

    10055 Yamato Road, Suite 512
    Boca Raton, FL 33498

    50 - 75

    800-836-4033

    See All Locations (3)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Adaptable

    Overall, client feedback on Helpware highlights their adaptability as a significant strength. One client noted their impressive capability to adjust to evolving project requirements, stating, "Helpware has done an excellent job of adapting to those changes." Another client emphasized their remarkable ability to scale resources quickly, achieving a target of 500 agents per day. This consistent adaptability has led to successful outcomes across various projects, reinforcing Helpware's reputation as a responsive and flexible partner.
    • Video Labeling For IoT Company
      5.0 Oct 3, 2022

      We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.

      Read Full Review
    • Call Center Services for Food & Beverage Company
      5.0 Aug 10, 2020

      I was most impressed by their company culture and adaptability.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Guadalajara, Mexico

    Av. De Las Americas 1254, 16th Floor
    Guadalajara, Mexico 44610

    501 - 750

    See All Locations (4)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.
    Read 1 Recent Review

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    More responsive than most other service providers

    Select VoiceCom is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Cebu City, Philippines

    Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
    Cebu City, Philippines 6000

    1001 - 2000

    855-777-4349

    See All Locations (1)
    View Profile Visit Website
  • MyOutDesk Logotype

    5.0 5 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Services provided

    30% Back Office Outsourcing
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Finance & Accounting Outsourcing (FAO)

    MyOutDesk is a Contact Center Services provider excelling in Customer Support Services and Call Handling for various industries. The company received overwhelmingly positive feedback for their quality candidates and efficient project management, with no areas for improvement mentioned. Approximately 100% of reviews highlight their speed and ability to meet staffing needs effectively.

    See all 5 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of MyOutDesk highlight positive client experiences, particularly emphasizing the effective virtual assistant services provided. Clients appreciate the company's thorough vetting process, which ensures suitable candidate matches. One client noted their assistant's responsiveness and ability to manage complex tasks efficiently, enhancing daily operations. Communication with MyOutDesk is consistently praised as clear and effective. Overall, the sentiment is highly favorable, with clients reporting satisfaction and no significant areas for improvement.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Hotel Company

    5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.
    Read All Reviews

    View projects from:

    Greenville, South Carolina (1) Frisco, Texas (1) South Lake Tahoe, California (1) Scottsdale, Arizona (1)
    View Profile Visit Website
  • Wing Assistant Logotype

    4.7 33 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Wing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.

    See all 33 projects

    Reviews mention Experienced

    The client expressed high satisfaction with Wing Assistant, highlighting their marketing expertise and seamless communication. The Director of Marketing noted significant improvements in bandwidth and responsiveness, emphasizing the effectiveness of the workflow. They appreciated the dedicated support provided and found the experience of the virtual assistants to be a strong differentiator. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
    • Digital Marketing Assistant for Real Estate Firm
      5.0 Feb 18, 2023

      The experience their VAs have is impressive and unique. Their dedicated support for marketing is noteworthy. Seamless communication is facilitated by their robust platform.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.
    Read All Reviews

    View projects from:

    United States (25) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)

    Berkeley, CA

    2150 Shattuck Ave
    Berkeley, CA 94704

    21 - 30

    +1 888-996-4403

    See All Locations (1)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Sacramento, CA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Sacramento, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Collaborative

    Clients have expressed a highly positive sentiment regarding the collaborative nature of Business & Services Solutions (BSS). Feedback highlights their structured project management, timely delivery of milestones, and adaptability to client needs. One client noted their ability to align processes with internal tools and quickly implement operational adjustments, which fostered a smooth collaboration. However, there is room for improvement in proactive communication and suggesting workflow optimizations, which could further enhance the partnership.
    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Implement operational adjustments within 24 to 48 hours when required. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.

      Read Full Review
    Read All Reviews
    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
    Read All Reviews
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Davao City, Philippines

    mabini st cor araullo st
    Davao City, Philippines 8000

    1001 - 2000

    18555240081

    Davao City, Philippines

    maa st bugac
    Davao City, Philippines 8000

    2001 - 5000

    18555240081

    See All Locations (2)
    View Profile Visit Website
  • Softfile Logotype

    4.3 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sacramento, CA

    Services provided

    10% Call Center Services
    75% Back Office Outsourcing
    15% Customer Service Outsourcing

    Softfile is a company specializing in Contact Center Services and back-office solutions, including Inbound Call Center and Customer Support Services. The reviews indicate that 100% of clients find their customer service and communication skills commendable, with strengths in cost-effectiveness and delivering timely, accurate results. Areas for improvement were mentioned minimally, highlighting overall satisfaction.

    See all 3 projects
    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Consumer Products Claims Processing

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Human Resources Information technology Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.
    Read All Reviews

    View projects from:

    Portland, Maine (1) Providence, Rhode Island (1) Scottsdale, Arizona (1)
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  • TeleDirect Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Sacramento, CA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.

    Read more

    Sacramento, CA

    4745 Chippendale Dr
    Sacramento, CA 95841

    101 - 150

    +1.800.776.1081

    See All Locations (1)
    View Profile
  • transcosmos Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    15% Sales Outsourcing +1 service
    10% Back Office Outsourcing

    Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Sacramento, CA

    3851 N Freeway Blvd, Suite 100
    Sacramento, CA 95834

    2 - 5

    916-562-2235

    See All Locations (3)
    View Profile
  • TLC Tech, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Services provided

    10% Call Center Services
    25% IT Managed Services
    15% BI & Big Data Consulting & SI +4 services
    15% Cybersecurity
    15% IT Strategy Consulting
    10% Cloud Consulting & SI
    10% Other IT Consulting and SI

    IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.

    Read more

    Sacramento, CA

    3455 American River Drive, Ste. C
    Sacramento, CA 95864

    21 - 30

    (916) 441-3838

    See All Locations (2)
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  • InstinctX Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Services provided

    20% Business Consulting
    16% Back Office Outsourcing
    16% Customer Service Outsourcing +3 services
    16% Finance & Accounting Outsourcing (FAO)
    16% Fractional CFO Services
    16% Sales Outsourcing

    The talent you can’t find. The standard they can’t match.  We build elite global teams that drive efficiency and cut costs - without compromising on quality.  Businesses today are under

    Read more
    See all 2 projects

    Sacramento, CA

    2108 N STE
    Sacramento, CA 95816

    2 - 5

    +14083327440

    See All Locations (2)
    View Profile

  • Featured

    What are Featured Providers?

    Belkins Logotype

    Belkins

    4.9 229 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Serves Sacramento, CA

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 229 projects

    Reviews mention Easy to work with

    The overall sentiment regarding Belkins' ease of collaboration is highly positive. Clients frequently noted their quick response times and clear communication. For instance, one marketing manager highlighted that 'working with them was easy' and appreciated their 'simple and clear suggestions.' Another client praised the team for being 'supportive and always ready to help.' This consistent feedback underscores Belkins' reputation as a professional and approachable partner, making them a preferred choice for lead generation and appointment-setting projects.
    • LinkedIn Lead Gen & Sales Outsourcing for Boutique Agency
      5.0 Jul 30, 2024

      Belkins was a pleasure to work with. They responded via Slack in a timely manner and were always willing to meet when needed. Delivery was on time.

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    • Email Mktg & Lead Gen for Employee Recognition Programs Co
      5.0 Feb 27, 2024

      The Belkins team is flexible, responsive, clear with their communication, and quick to pivot if we ask. We have experienced no issues with timely communication or delivery of services. If they tell us something will be complete by a specific date, that deadline is almost always met or exceeded.

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    • Lead Generation & Email Marketing for Digital Mktg Agency
      5.0 Oct 31, 2023

      We really enjoyed working with the team. They are very easy-going and communicative.

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    • Lead Generation, Email Marketing & SMM for HR Solutions Co
      5.0 Oct 12, 2023

      The team was very easy to work with. Communication at the highest level!

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    • Appointment Setting for HR Tech Company
      5.0 Sep 21, 2023

      Belkins has been terrific in setting qualified appointments for our team. They are terrific to work with are very coachable, and most importantly have delivered results.

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    5 of 6 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In the past six months, Belkins has received overwhelmingly positive feedback from clients, highlighting their effective lead generation and strong project management. Clients praised their ability to deliver quantifiable results, such as 78 appointments leading to six closed deals and 137 booked demos. Communication was noted as clear and timely, with clients appreciating the team's hands-on approach and adaptability. Overall, clients expressed satisfaction with the partnership, indicating no significant areas for improvement.
    Read 6 Recent Reviews

    Industry Experience

    Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.

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    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing
    1 of 1 Sacramento-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in Sacramento

    Call Center Services project highlight

    Lead Generation for E-Commerce Dev Agency

    5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
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    SupportYourApp Logotype

    SupportYourApp

    4.9 74 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

    See all 74 projects

    Reviews mention Results-oriented

    Clients consistently highlight SupportYourApp's results-oriented approach, emphasizing their ability to adapt and meet specific needs effectively. One client noted an increase in customer satisfaction (CSAT) and retention, attributing this to the high-level, personalized support provided. Another client praised the team's fast integration and responsiveness, which significantly reduced churn rates by addressing customer inquiries during weekends. Overall, the sentiment reflects strong satisfaction with the company's focus on delivering measurable outcomes.
    • Customer Support Services for HealthTech Company
      5.0 May 13, 2024

      The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.

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    10 of 11 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 11 times in the past 6 months

    Recent reviews of SupportYourApp reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients commend the team for effective communication and seamless integration into existing operations. Specific feedback includes high customer satisfaction scores, quick issue resolution, and proactive support. Notably, one client praised their agent's dedication, leading to a personal visit. Areas for improvement mentioned were minimal, focusing mainly on enhanced metrics reporting and team expansion as needed.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.
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    View projects from:

    United States (22) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Sacramento, CA

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Exceptional results

    Clients consistently commend A-SALES AB for delivering exceptional results, particularly in lead generation and appointment setting. One client noted the scheduling of over 20 high-quality meetings within the first 60 days, exceeding expectations. Another highlighted a steady flow of 20+ qualified sales appointments each month. Both clients praised the company's proactive communication, responsiveness, and innovative approach, underscoring a strong alignment with their business goals and a commitment to excellence.
    • Sales Appointment Setting for Optimization Strategy Company
      5.0 Jun 24, 2024

      Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.

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    • Lead Generation Services for IT Company
      5.0 Apr 2, 2024

      They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.

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    • Lead Generation Services for Software Company
      5.0 Nov 22, 2025

      We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.

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    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    London, England

    96 Kensington High Street
    London, England W8 4SG

    31 - 40

    See All Locations (3)
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  • Golden Goose Marketing Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Services provided

    15% Call Center Services
    15% Custom Software Development
    15% Pay Per Click +4 services
    15% Sales Outsourcing
    15% Search Engine Optimization
    15% Web Development
    10% Customer Service Outsourcing

    Golden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.

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    Sacramento, CA

    225 30th Street, Suite 306
    Sacramento, CA 95816

    1

    916-619-0819

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  • Clientomic LLC Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Services provided

    20% Advertising
    20% Conversion Optimization
    20% Pay Per Click +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    Clientomic LLC is an Advertising company. The Sacramento, California-based agency was launched in 2024. Their team provides Advertising and Social Media Marketing.

    Read more

    Sacramento, CA

    901 H Street
    Sacramento, CA 95814

    1

    (877) 880 20 24

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  • Level 9 Virtual Logotype

    1.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Services provided

    10% Call Center Services
    20% Customer Service Outsourcing
    20% Graphic Design +3 services
    20% Social Media Marketing
    20% Web Development
    10% Back Office Outsourcing

    LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.

    See all 1 projects

    Industry Experience

    Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
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    Roseville, CA

    1352 Blue Oaks Blvd
    Roseville, CA 95678

    2 - 5

    916.675.0700

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  • Telegenisys Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Fairfield, CA

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Customer Service Outsourcing +3 services
    10% Business Consulting
    10% Financial Consulting
    10% Sales Outsourcing

    Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.

    Read more

    Fairfield, CA

    5055 Business Center Drive, Suite 108-223
    Fairfield, CA 94534

    76 - 100

    (800) 510-9053

    Fairfield, CA

    5055 Business Center Drive, Suite 108-223.
    Fairfield, CA 94534

    76 - 100

    +1-(800) 510-9053

    See All Locations (2)
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  • JRivera Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lodi, CA

    Services provided

    30% Call Center Services
    40% Translation
    30% Sales Outsourcing

    JRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services.

    Read more

    Lodi, CA

    139 S Guild Ave,
    Lodi, CA 95240

    1

    +1.877.240.0216

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  • All Bay Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Antioch, CA

    Services provided

    100% Call Center Services

    All Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.

    Read more

    Antioch, CA

    3700 Delta Fair Blvd.suite 203
    Antioch, CA 94509

    6 - 9

    925.779.2799

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  • TeleContact Resource Services Logotype

    4.6 4 reviews
    $1,000+
    Undisclosed
    50 - 249
    Riverbank, CA

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

    See all 4 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with TeleContact Resource Services, highlighting significant revenue growth and improved business metrics, including a 50% increase in orders. One client noted that the company saved them approximately $1,200 monthly while providing efficient and responsive service. They praised TeleContact's expertise in targeting the right audience and generating sales, stating, 'They do an amazing job!' Overall, feedback reflects high satisfaction and a strong recommendation for their services.
    • Telemarketing & Lead Generation for Manufacturing Service
      5.0 Nov 2, 2017

      Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders. Their strengths include having worked with the public. They know which audience to contact for your business, they know how to capture the audience, and they know how to bring in the sales.

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    Industry Experience

    TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.

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    Select Industry to see insights

    Advertising & marketing Manufacturing Telecommunications Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.
    Read All Reviews

    View projects from:

    Dallas, Texas (1) San Jose, California (1) Bowling Green, Kentucky (1)
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  • Gadgetsick Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    2 - 9
    Concord, CA

    Services provided

    50% Call Center Services
    50% IT Managed Services

    Founded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.

    Read more

    Concord, CA

    1320 Willow Pass Rd Suite 600
    Concord, CA 94520

    2 - 5

    888.358.6248

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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    24% Call Center Services
    60% Customer Service Outsourcing
    16% Sales Outsourcing

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

    See all 2 projects

    Reviews mention Positive attitude

    Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.
    • Call Center Services for Solar Sales Company
      5.0 Feb 24, 2023

      Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.

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    Industry Experience

    Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
    Read All Reviews

    Oakland, CA

    2201 Broadway, Suite M3
    Oakland, CA 94612

    151 - 200

    5106793844

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  • Reliable Receptionist Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Walnut Creek, CA

    Services provided

    100% Call Center Services

    Reliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.

    Read more

    Walnut Creek, CA

    1261 Locust St
    Walnut Creek, CA 94596

    6 - 9

    925-627-4200

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  • Five9 Logotype

    2.5 2 reviews
    Undisclosed
    $100 - $149 / hr
    250 - 999
    San Ramon, CA

    Services provided

    10% Call Center Services
    60% CRM Consulting and SI
    20% ERP Consulting and SI +1 service
    10% Other IT Consulting and SI

    Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.

    See all 2 projects

    Reviews mention Well-organized projects

    Clients have expressed strong satisfaction with Five9's project management, highlighting their diligence and commitment to timely project completion. One client noted that Five9 delivered an urgent project within a week while achieving efficiency goals, leading to increased sales. Their communication and responsiveness were commended, with quick follow-ups on support tickets. Overall, the sentiment reflects a well-organized approach to projects, although some clients mentioned that the software interface could be improved for better efficiency.
    • Sales & Marketing Support for Legal Service Access Firm
      4.0 Jul 29, 2020

      They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless. Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time.

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    Industry Experience

    Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.

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    Select Industry to see insights

    Financial services Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.
    Read All Reviews

    San Ramon, CA

    4000 Executive Parkway, Suite 400
    San Ramon, CA 94583

    76 - 100

    800.553.8159

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  • ALFATEK Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    2 - 9
    Concord, CA

    Services provided

    20% Branding
    20% Cybersecurity
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    ALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.

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    Concord, CA

    1800 Sutter Street
    Concord, CA 94520

    2 - 5

    +1(925) 302-6101

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  • Call24 Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Pleasant Hill, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.

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    Pleasant Hill, CA

    3321 Vincent Rd
    Pleasant Hill, CA 94523

    2 - 5

    +1.888.922.5524

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  • Packet Fusion Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Pleasanton, CA

    Services provided

    100% Call Center Services

    Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.

    Read more

    Pleasanton, CA

    4301 Hacienda Drive, Suite 400 Pleasanton, CA 94588
    Pleasanton, CA 94588

    751 - 1000

    16502926005

    Pleasanton, CA

    4301 Hacienda Drive, Suite 400 Pleasanton, CA 94588
    Pleasanton, CA 94588

    751 - 1000

    16502926005

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  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

    See all 5 projects

    Reviews mention Openness

    Feedback regarding Numa's openness is overwhelmingly positive. Clients appreciate their willingness to collaborate and adapt solutions to meet specific needs. One client highlighted, "If you think of an idea or question, don’t hesitate to share it with Numa. They’re open to building and learning with you." This sentiment reflects a strong commitment to client engagement and responsiveness, fostering a productive partnership.
    • Virtual Receptionist Service for Property Management
      5.0 Feb 25, 2020

      If you think of an idea or question, don’t hesitate to share it with Numa. They’re open to building and learning with you. They’ve really saved my bacon a number of times, so I really recommend them.

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    Industry Experience

    Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.

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    Select Industry to see insights

    Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
    Read All Reviews

    Oakland, CA

    456 8th St
    Oakland, CA 94607

    10 - 15

    510-756-2268

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  • Performant Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Livermore, CA

    Services provided

    80% Call Center Services
    20% Accounting

    Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.

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    Livermore, CA

    333 North Canyons Parkway, Suite 100
    Livermore, CA 94551

    50 - 75

    +1.(866).256.0057

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  • SaaScend Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Concord, CA

    Services provided

    20% Application Management & Support
    20% Business Consulting
    20% CRM Consulting and SI +2 services
    20% Demand Generation Marketing
    20% Sales Outsourcing

    CRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.

    Read more

    Concord, CA

    785 Oak Grove Road, Suite E2 #262
    Concord, CA 94518

    21 - 30

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  • Custom Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Services provided

    100% Call Center Services

    Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.

    Read more

    Livermore, CA

    164 N L St
    Livermore, CA 94550

    16 - 20

    925.449.2303

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  • Scale Support Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Berkeley, CA

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% Sales Outsourcing

    Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.

    Read more

    Berkeley, CA

    2150 Shattuck Square
    Berkeley, CA 94704

    10 - 15

    855-805-8057

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  • ezyteams Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    San Ramon, CA

    Services provided

    40% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +4 services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing

    Read more

    San Ramon, CA

    2603 Camino Ramon
    San Ramon, CA 94583

    41 - 49

    +1 925 658 3496

    See All Locations (1)
    View Profile
  • Direct Line Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    55% Call Center Services
    30% Customer Service Outsourcing
    15% Sales Outsourcing

    Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.

    Read more

    Berkeley, CA

    2847 Shattuck Avenue
    Berkeley, CA 94705

    10 - 15

    +1.888.365.2424

    See All Locations (1)
    View Profile
  • Topaz Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Oakland, CA

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.

    Read more

    Oakland, CA

    360 22nd St
    Oakland, CA 94612

    31 - 40

    +1.510.628.4400

    See All Locations (1)
    View Profile
  • PIVOT Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Walnut Creek, CA

    Services provided

    20% Branding
    20% Business Consulting
    20% Market Research +2 services
    20% Sales Outsourcing
    20% Sports Marketing

    PIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.

    Read more

    Walnut Creek, CA

    1990 N. California #1055
    Walnut Creek, CA 94596

    10 - 15

    510-867-4759

    See All Locations (1)
    View Profile
  • Doctor Billing Experts Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Modesto, CA

    Services provided

    33% Call Center Services
    34% Customer Service Outsourcing
    33% Back Office Outsourcing

    Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center

    Read more

    Modesto, CA

    2601 Oakdale Road
    Modesto, CA 95355

    10 - 15

    +1 209 214 7444

    See All Locations (1)
    View Profile
  • A&H Billing Specialties Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Livermore, CA

    Services provided

    35% Back Office Outsourcing
    35% Sales Outsourcing
    30% Business Consulting

    Back Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.

    Read more

    Livermore, CA

    eggy Warren 4049 First Street, Suite 134
    Livermore, CA 94551

    6 - 9

    866.293.5504

    See All Locations (1)
    View Profile
  • LQ Digital Logotype

    Not yet reviewed

    $100,000+
    $150 - $199 / hr
    250 - 999
    Oakland, CA

    Services provided

    10% Call Center Services
    25% Search Engine Optimization
    15% Affiliate Marketing +5 services
    15% Social Media Marketing
    10% Conversion Optimization
    10% Demand Generation Marketing
    10% Digital Strategy
    5% Performance Marketing

    LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.

    Read more

    Oakland, CA

    1700 Broadway
    Oakland, CA 94612

    6 - 9

    +1-(800)-670-3515

    See All Locations (3)
    View Profile
  • WHM Creative Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    10% Advertising
    10% Branding
    10% Content Marketing +7 services
    10% Email Marketing
    10% Media Planning & Buying
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Launched in 2009, WHM Creative is a small Advertising company based in Oakland, California. Their team offers Advertising and Branding.

    Read more

    Oakland, CA

    1808 Telegraph Avenue
    Oakland, CA 94612

    10 - 15

    +14154203107

    See All Locations (1)
    View Profile
  • Vouris Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pleasanton, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1 service
    25% Sales Outsourcing

    Business Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.

    Read more

    Pleasanton, CA

    5502 Sunol Blvd Suite 205
    Pleasanton, CA 94566

    2 - 5

    See All Locations (1)
    View Profile
  • Abeda Digital Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mountain House, CA

    Services provided

    10% Content Marketing
    10% Content Writing Services
    10% Graphic Design +7 services
    10% Mobile & App Marketing
    10% Pay Per Click
    10% Performance Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production

    Abeda Digital Services, a social media marketing firm, was launched in 2013. The team offers Social Media Marketing and Content Marketing and is in Mountain House, California.

    Read more

    Mountain House, CA

    565 W Weller Ave,
    Mountain House, CA 95391

    6 - 9

    +1 409-916-8601

    See All Locations (1)
    View Profile
  • Grey Matter Marketing, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Alamo, CA

    Services provided

    15% Branding
    15% Public Relations
    10% AI Development +6 services
    10% Content Writing Services
    10% Generative AI
    10% Market Research
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    Grey Matter Marketing, Inc. Is a branding company. Headquartered in Alamo, California, their small team provides Branding and Public Relations. The agency was established in 2006.

    Read more

    Alamo, CA

    1309 Laverock Ln,
    Alamo, CA 94507

    10 - 15

    +1 510-200-8082

    See All Locations (1)
    View Profile
  • The One Page Business Plan Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Ramon, CA

    Services provided

    50% Business Consulting
    30% Content Writing Services
    20% Sales Outsourcing

    The One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.

    Read more

    San Ramon, CA

    21001 San Ramon Valley Blvd Ste A4101
    San Ramon, CA 94583

    6 - 9

    (510) 705-8400

    See All Locations (1)
    View Profile
  • Direct Line Tele Response Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Berkeley, CA

    2847 Shattuck Avenue
    Berkeley, CA 94705

    888.365.2424

    See All Locations (1)
    View Profile
  • Elagoon Business Solutions Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    250 - 999
    Sacramento, CA

    Services provided

    100% Call Center Services

    Headquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.

    Read more

    Sacramento, CA

    4604 Lexington Crossing Lane
    Sacramento, CA 95842

    18444640752

    See All Locations (2)
    View Profile
  • Echo Sports Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Berkeley, CA

    Services provided

    20% Sports Marketing
    10% Business Consulting
    10% Direct Marketing +6 services
    10% Event Management
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Staffing

    Echo Sports Marketing, a Sports Marketing company, is in Berkeley, California. The team offers Sports Marketing and Direct Marketing.

    Read more

    Berkeley, CA

    2550 9th Street, Suite 201
    Berkeley, CA 94710

    6 - 9

    415.981.2500

    See All Locations (1)
    View Profile
  • New Connections Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Berkeley, CA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Berkeley, CA

    2550 9th St. Ste. 113
    Berkeley, CA 94710

    415.431.4803

    See All Locations (1)
    View Profile
  • Hartley and Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santa Rosa, CA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Santa Rosa, CA

    1451 Guereneville Rd. STE 400
    Santa Rosa, CA 95403

    707.526.9950

    See All Locations (1)
    View Profile
  • ClearCaptions, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Services provided

    100% Call Center Services

    Founded in 2011, ClearCaptions, LLC is a midsize Roseville, California-based answering service. Their team focuses on Call Center Services.

    Read more

    Roseville, CA

    3001 Lava Ridge Ct, Suite 100
    Roseville, CA 95661

    866.868.8695

    See All Locations (1)
    View Profile

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Rollover to see company insights or click a company below for more details.

1 MyOutDesk
2 Softfile

List of the Top 2 Sacramento Call Center Companies & Voice Services

  1. MyOutDesk Logotype

    MyOutDesk

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Ability to deliver

    28.5/40.0
    17.4/20 Reviews
    3.3/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  2. Softfile Logotype

    Softfile

    $1,000+
    < $25 / hr
    50 - 249
    Sacramento, CA

    Ability to deliver

    14/40.0
    14/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  3. TeleDirect Call Centers Logotype

    TeleDirect Call Centers

    Undisclosed
    Undisclosed
    250 - 999
    Sacramento, CA

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  4. transcosmos Logotype

    transcosmos

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    15% Sales Outsourcing
    60% Other
    View Profile Visit Website
  5. TLC Tech, Inc. Logotype

    TLC Tech, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  6. InstinctX Logotype

    InstinctX

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    16% Sales Outsourcing
    84% Other
    View Profile Visit Website
  7. Golden Goose Marketing Logotype

    Golden Goose Marketing

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    15% Sales Outsourcing
    70% Other
    View Profile Visit Website
  8. Clientomic LLC Logotype

    Clientomic LLC

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. Level 9 Virtual Logotype

    Level 9 Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Ability to deliver

    8.5/40.0
    3.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  10. Telegenisys Inc Logotype

    Telegenisys Inc

    Undisclosed
    Undisclosed
    50 - 249
    Fairfield, CA

    Ability to deliver

    6.2/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. JRivera Associates Logotype

    JRivera Associates

    Undisclosed
    Undisclosed
    2 - 9
    Lodi, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    30% Sales Outsourcing
    40% Other
    View Profile Visit Website
  12. All Bay Answering Service Logotype

    All Bay Answering Service

    Undisclosed
    Undisclosed
    2 - 9
    Antioch, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36/40.0
    18/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  14. TeleContact Resource Services Logotype

    TeleContact Resource Services

    $1,000+
    Undisclosed
    50 - 249
    Riverbank, CA

    Ability to deliver

    27.4/40.0
    15/20 Reviews
    6.6/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  15. Gadgetsick Logotype

    Gadgetsick

    $10,000+
    < $25 / hr
    2 - 9
    Concord, CA

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  16. Telecom, Inc. Logotype

    Telecom, Inc.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Ability to deliver

    30.1/40.0
    16.4/20 Reviews
    8.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    24% Call Center Services
    16% Sales Outsourcing
    60% Other
    View Profile Visit Website
  17. Reliable Receptionist Logotype

    Reliable Receptionist

    $1,000+
    < $25 / hr
    2 - 9
    Walnut Creek, CA

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website

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Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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