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Top Call Center Services & Voice Services in Oshawa

Ratings Updated: July 14, 2026
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141 Companies

Country: Canada
Province: Ontario
City: Oshawa

List of the Top Oshawa Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Oshawa, Canada

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Helpful

    Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.
    • Customer Support for Marketing & Advertising Company
      5.0 Aug 28, 2023

      Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.

      Read Full Review
    • Customer Support for Marketing & Advertising Company
      5.0 Aug 28, 2023

      Very enthusiastic people who are very proactive and keen to always help.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
    Read All Reviews
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Oshawa, Canada

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects

    Reviews mention Team players

    Clients consistently praise Helpware for their team-oriented approach and high level of collaboration. Feedback highlights the seamless integration of Helpware's agents with client teams, fostering a strong sense of partnership. One client noted, "It felt like there was very little divide between our teams," while another remarked on the proactive support and willingness to assist. Overall, the sentiment reflects a strong appreciation for Helpware's responsiveness and commitment to meeting client needs.
    • Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
      5.0 Aug 7, 2024

      Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.

      Read Full Review
    • Customer Support for Custom Meal Service Provider
      5.0 Feb 4, 2022

      It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.

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    • Mkt Research & CRM Administration for Financial Services Co
      4.0 Oct 23, 2019

      We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.

      Read Full Review
    • Image Annotation for Computer Vision Software
      5.0 May 29, 2019

      In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.

      Read Full Review
    • Administrative and Internal Support for Strategy Consultancy
      5.0 Oct 23, 2019

      As I mentioned there are multiple levels of oversight with the ability for constant feedback. Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.
    Read 1 Recent Review
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
    View Profile Visit Website
    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Oshawa, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    More responsive than most other service providers

    Select VoiceCom is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    Less than $10,000 avg. project cost for Call Center Services services in Oshawa

    Call Center Services project highlight

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read Similar Reviews
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  • Purple Sales Logotype

    4.7 25 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% CRM Consulting and SI +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a company specializing in outbound call center and telemarketing services. Across its reviews, Purple Sales is praised for its detailed reporting, adaptability, and effective handling of outbound calls and lead generation, with 90% of reviewers noting their professional project management and consistent results. Clients also commend their alignment with company values and strong team integration.

    See all 25 projects
    5 of 5 reviews are 5 stars
    3 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback for Purple Sales highlights their effective lead generation and sales support capabilities. Clients noted improvements in conversion rates and response times, with one remarking on their impressive adaptability and quick turnaround. Communication was consistently praised, with timely project delivery and actionable insights provided. However, some clients suggested a need for more proactive strategic recommendations and adjustments in outreach strategies, indicating a desire for enhanced collaboration.
    Read 5 Recent Reviews

    Industry Experience

    Purple Sales has garnered positive feedback across various industries, including Education, Medical, Cybersecurity, Energy, Telecommunications, and Software. Clients praised their expertise in lead generation and appointment setting, noting significant improvements in conversion rates and overall sales processes. In the Education sector, they enhanced sales pipelines, while in Medical, they effectively increased market awareness. Their communication skills and adaptability to client needs were universally recognized strengths, making them a strong candidate for organizations seeking to optimize their sales strategies.

    Read All Reviews

    Select Industry to see insights

    Medical Human Resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Telecommunications Other industries Energy & natural resources Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Overall, Purple Sales is regarded as a cost-effective partner, delivering good value for money. Clients highlighted their competitive pricing and exceptional service, with one stating, 'pricing fit our budget' and another praising their 'good value for cost.' Many reviews noted that the investment resulted in measurable outcomes, such as increased lead generation and improved conversion rates, underscoring the positive sentiment around their pricing and overall value.
    Read All Reviews

    View projects from:

    Canada (16) United States (5) France (2)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Oshawa, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

    See all 87 projects

    Reviews mention Accommodating

    Clients express high satisfaction with SupportYourApp's accommodating nature. One reviewer highlighted their flexibility in adapting to specific requirements and noted their quick integration into the client's system, stating they were able to adjust services promptly. Another client praised their rapid setup of a new support team in under a week, showcasing their readiness to meet evolving needs. Overall, the sentiment reflects a strong appreciation for SupportYourApp's willingness to accommodate client demands and ensure seamless communication.
    • Customer Care Support for Marketing Agency
      5.0 Feb 17, 2021

      How fast they have studied and how seamlessly they have integrated into our system. They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements. They are so eager to please the customers, they might stay on the call longer than others would.

      Read Full Review
    • Customer Support Services & Chatbot Dev for Software Company
      5.0 Jun 16, 2020

      They’re flexible and have the ability to adapt to any new changes, challenges, and improvements. When we wanted to launch a new team to handle a new type of request, they set up a new team for us in less than a week. We fully educated the team and started working in a week, which was really impressive.

      Read Full Review
    Read All Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
    Read All Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Oshawa, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

    See all 10 projects

    Reviews mention Easy to work with

    Clients consistently highlight six eleven global services as being exceptionally easy to work with. One client noted their strong communication skills, stating, "It was very easy to get in touch with six eleven," which facilitated a smooth collaboration. Additionally, the responsiveness and friendliness of their team were praised, with another client mentioning, "They’re very communicative and provide fast responses." Overall, the sentiment reflects a high level of satisfaction regarding ease of collaboration and effective communication.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.

      Read Full Review
    Read All Reviews
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Oshawa, Canada

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects

    Reviews mention Communicative

    The sentiment regarding Simply Contact's communication is overwhelmingly positive across multiple reviews. Clients highlighted their responsiveness and adaptability, with one CEO noting their 'outstanding' project management and clear communication that kept stakeholders informed. Another client praised their 'great communicators' who moved quickly to meet needs. Additionally, a user from Wheelshare emphasized the 'proactive communication' that ensured a smooth workflow. Overall, Simply Contact is recognized for their effective and transparent communication practices.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

      Read Full Review
    • Customer Service Support for Public Interest Tech Firm
      5.0 Jan 19, 2024

      They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

      Read Full Review
    • Customer Support Services for Email Deliverability Platform
      5.0 Nov 28, 2023

      Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.

      Read Full Review
    • Call Center Services for Travel Tech Company
      5.0 Feb 5, 2021

      During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.

      Read Full Review
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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Telecommunications. Clients praise their adaptability, efficient customer support, and multilingual capabilities, resulting in improved customer satisfaction and operational efficiency. Overall, the sentiment is positive, with numerous clients highlighting Simply Contact's commitment to quality service and reliable project management. This provider is particularly well-suited for companies seeking robust customer support solutions in tech-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketing

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 17 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    • Czech
    View all languages

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Israel Daylight Time (IDT)
    • Central European Time (CET)
    View all time zones
    View Profile Visit Website
  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3 services
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus.

    See all 72 projects

    Reviews mention Easy to work with

    Clients consistently express satisfaction with Top Virtual Assistant, highlighting their professionalism and responsiveness. One client noted, "They were professional, responsive, and easy to work with every step of the way," while another emphasized their availability and consistent support. The overall sentiment reflects that the team effectively adapts to client needs and significantly improves operational efficiency, making them a reliable partner for various administrative tasks.
    • Back Office & Call Center Services for Real Estate Company
      5.0 Aug 5, 2025

      The team has saved us a lot of time. If they weren’t there, I’d be sitting in the office and on the portal. They’ve made our lives easier and saved us a lot of time and money. Top Virtual Assistant is always available and consistently works for us.

      Read Full Review
    • Administrative Support for Construction Company
      5.0 Dec 19, 2025

      Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.

      Read Full Review
    Read All Reviews
    12 of 12 Call Center Services reviews are 5 stars
    11 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Life Insurance Company

    5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
    Read 12 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
    Read All Reviews

    Toronto, Canada

    161 Bay Street
    Toronto, Canada M5J 2T2

    21 - 30

    See All Locations (7)
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  • Task Virtual Logotype

    5.0 65 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    10% Data Annotation Services

    Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

    See all 65 projects
    2 of 3 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant Services for Healthcare AI Company

    5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
    Read All Reviews

    View projects from:

    United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    View all time zones

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based clients praise Task Virtual for their expertise in SEO and digital marketing, achieving increased website visibility and organic leads through tailored strategies and effective project management.
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  • Martal Group Logotype

    4.8 109 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group is a company specializing in lead generation and sales engagement through Contact Center Services, leveraging email outreach, phone support, and LinkedIn interactions. Reviews highlight their ability to understand client needs with 75% positive feedback on their adaptability and strategic insights. However, some clients noted areas for improvement in responsiveness and handling campaign metrics, with 20% suggesting quicker incorporation of feedback.

    See all 109 projects

    Reviews mention Exceeds expectations

    Martal Group has consistently exceeded client expectations, as highlighted by their impressive ability to deliver warm, qualified leads and maintain effective communication. A client noted their responsiveness and collaborative approach, stating, 'They are great to work with and quick to respond to our requests.' Weekly meetings were particularly praised for enhancing focus and collaboration, ensuring alignment on project goals. Overall, the client expressed satisfaction with the results achieved despite industry challenges.
    • Lead Gen & Sales Engagement for Crowdsourcing Company
      5.0 Oct 16, 2023

      In terms of qualitative feedback, we’ve been able to use several other services and compare them with Martal Group’s. Every time, the quality of their work has exceeded the other organizations’. Due to those reasons, we’ve kept coming back to Martal Group.

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    • Lead Generation for Event Ticketing & Marketing Platform
      5.0 Apr 4, 2023

      Martal Group has been delivering on their promise and exceeding our expectations. They are great to work with and quick to respond to our requests. We work together to figure out what is working, what's not and identify opportunities.

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    Read All Reviews
    3 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the last six months, Martal Group has received positive feedback for their effective lead generation and appointment setting services. Clients praised their focus on quality over quantity, with one remarking on the 'qualified conversations' delivered, enhancing pipeline quality. Their project management was noted for timely deliveries and responsive adjustments. While some clients suggested improvements in early messaging testing and targeting larger companies, overall sentiment remains highly favorable, highlighting Martal's deep understanding of client needs and successful engagement strategies.
    Read 5 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

    Martal Group's clients consistently highlight their strong value for money, noting that their pricing fits budgets while delivering high-quality leads and measurable outcomes. One client remarked on the 'good value for cost,' while another emphasized the importance of Martal’s focus on qualified leads over mere volume. Overall, feedback indicates a positive sentiment regarding cost-effectiveness, with clients appreciating the quality of service relative to investment.
    Read All Reviews

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    4.9

    Toronto clients praise Martal Group for their expertise in lead generation across diverse industries, including IoT, government, healthcare, and tech startups. They highlight effective outreach, strong project management, and valuable industry insights, resulting in increased opportunities and successful campaigns.
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

    Read more
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  • Apex Meeting Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Whitby, Canada

    Services provided

    15% Call Center Services
    75% Sales Outsourcing
    10% Email Marketing

    Sales Outsourcing company Apex Meeting Solutions is located in Whitby, Canada. Their services include Sales Outsourcing and Call Center Services.

    Read more
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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Serves Oshawa, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

    See all 20 projects

    Reviews mention Great team

    Clients consistently commend Virtual Sales Limited for their exceptional team, highlighting their seamless integration and expertise in prospect qualification. One client noted their ability to act as a trusted partner, emphasizing their flexibility and responsiveness. Another client praised their well-established processes and effective communication, stating they consistently meet expectations for appointment setting. Overall, the sentiment reflects strong satisfaction with the team's professionalism and dedication to achieving client goals.
    • Sales Outsourcing for FinTech Company
      5.0 Feb 14, 2023

      VSL have been a trusted partner and integral part of our sales team for several years now, acting for us in a very specialised market where relationships take time to build. They get on with their job with no fuss yet we work closely together building our knowledge together. We appreciate working with the same dedicated personnel in the VSL team.

      Read Full Review
    • Sales Outsourcing for FinTech Company
      5.0 Feb 14, 2023

      VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us. Yes, I would recommend them without hesitation.

      Read Full Review
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    3 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.
    Read 5 Recent Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

    More responsive than most other service providers

    Virtual Sales Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Oshawa, Canada

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
    Read 1 Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Services for FinTech Platform Co

    5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    A-SALES AB Logotype

    A-SALES AB

    4.9 67 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Oshawa, Canada

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

    See all 67 projects

    Reviews mention Unique expertise

    A-SALES AB has received overwhelmingly positive feedback regarding their unique expertise in lead generation and outbound sales strategies. Clients highlighted their hands-on, strategic approach and noted the company's ability to deliver quick results, such as consistent qualified sales appointments and significant client acquisition. One client emphasized their impressive understanding of outbound sales, while another praised their timely project management and campaign effectiveness. Overall, clients expressed high satisfaction with A-SALES AB's specialized knowledge and responsiveness.
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats.

      Read Full Review
    • Email Marketing & CRM Consultation for Advertising & Marketing Agency
      5.0 Mar 4, 2024

      What impressed us most about A-SALES was their ability to deliver results quickly and in the shortest term. They deeply understand outbound sales and are experts in generating leads and booking appointments. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.

      Read Full Review
    • Outbound Marketing & CRM Consultation for Digital Mktg Firm
      5.0 Oct 4, 2023

      Their speed and expertise in the marketing industry are commendable.

      Read Full Review
    • Email & Demand Generation Marketing for IT Services Company
      5.0 Dec 11, 2024

      Working A-Sales has been a game-changer. Their expertise helped us create awareness and interest in our offerings, driving meaningful engagement with prospects, that turned into clients. Their approach is both highly hands-on and deeply strategic. It's clear they genuinely had our best interests at heart.

      Read Full Review
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    Industry Experience

    A-SALES AB has garnered positive feedback across various industries including Financial Services, IT, Business Services, Healthcare, Education, and Marketing. Clients commend their expertise in lead generation, appointment setting, and market research, reporting an increase in qualified sales meetings and improved sales pipelines. The overall sentiment is favorable, highlighting their effective communication, responsiveness, and ability to adapt to specific industry needs. A-SALES AB is well-suited for clients seeking to enhance their outreach strategies and build robust sales pipelines across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients generally perceive A-SALES AB as providing excellent value for money, with many highlighting their cost-effectiveness and high-quality service. One client noted that A-SALES AB offered 'good value for the cost,' while another mentioned they had 'high ratings' and a pricing structure that fit their budget. Overall, the sentiment reflects satisfaction with the results achieved relative to the investment made, underscoring A-SALES AB's reputation for delivering significant ROI.
    Read All Reviews

    View projects from:

    United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
    View Profile Visit Website
  • PROSOLUTIONS BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Back Office Outsourcing +4 services
    5% Document Digitization & Management
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Strategy Consulting

    PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Reviews mention Passionate about their work

    Clients consistently express satisfaction with Portage Sales' passionate approach to their work. One CEO noted the facilitators' evident enthusiasm, stating, 'You can tell there’s a passion for it,' which significantly enhanced the training's impact. Another client emphasized the importance of passionate engagement in fostering a culture of feedback and communication, leading to increased team fulfillment and involvement. Overall, the sentiment reflects a strong appreciation for Portage Sales' commitment to their clients' success and their proactive support in achieving organizational goals.
    • Corporate Training for Digital Innovation Firm
      5.0 May 10, 2023

      The facilitators were excellent and really engaging. You can tell there’s a passion for it. That’s the part that makes a difference - when someone actually cares about what you’re accomplishing with the training as well, and tuning in to make those pivots actively with your team.

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    Industry Experience

    Portage Sales has demonstrated significant expertise across various industries including Electric, Advertising & Marketing, Financial Services, and Hospitality. Clients reported enhanced team performance, improved sales processes, and successful client engagements, highlighting Portage's tailored training approach and strong communication skills. Overall sentiment is highly positive, with clients valuing their adaptability, personalized methods, and the measurable impact on sales and team dynamics.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure IT Services Electric Advertising & marketing Software Financial services Business services

    More responsive than most other service providers

    Portage Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    4.9

    Local clients praise Portage Sales for their tailored training programs that drive behavioral change, improve client interactions, and enhance team cohesion across diverse projects like sales, leadership, and customer engagement.
    Read Local Reviews
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  • Featured

    What are Featured Providers?

    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Oshawa, Canada

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

    See all 54 projects

    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

    More responsive than most other service providers

    Appointment Setter Online is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
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  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    15% Call Center Services
    70% Sales Outsourcing
    15% Market Research

    The Sales Factory is a leading company in telemarketing services, focusing on outbound call center and lead generation solutions. Across multiple reviews, 100% of clients praised their professionalism, adaptability, and effective communication. Their ability to deliver high-quality leads and successfully book meetings consistently enhanced clients' sales pipelines and conversion rates.

    See all 23 projects

    Industry Experience

    The Sales Factory has demonstrated expertise across various industries including real estate, insurance, information technology, manufacturing, and more. Clients praise their professionalism, adaptive communication, and effectiveness in lead generation, resulting in increased qualified meetings and sales opportunities. Overall, sentiment is positive, highlighting their impact on pipeline development and conversion rates, making them a strong choice for businesses seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Manufacturing Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Business services Research Advertising & marketing Other Industry

    More responsive than most other service providers

    The Sales Factory is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (14) Canada (7) Israel (1)
    1 of 2 Oshawa-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in Oshawa

    Call Center Services project highlight

    Call Center & Lead Gen Services for Logistics Co

    4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

    See all 18 projects

    Reviews mention Customized support

    Clients commend AnswerForce for their customized support, noting the seamless integration with existing systems and proactive communication. For instance, one client highlighted that they felt as if they were speaking to their own team, reflecting AnswerForce's adaptability and responsiveness. Additionally, the ability to modify scripts in real-time and receive timely feedback contributes to a positive experience. Overall, clients express high satisfaction with the tailored services provided, emphasizing trust in the company's capabilities.
    • Answering Services for Home Improvement & Repair Company
      5.0 May 4, 2020

      They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.

      Read Full Review
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    Industry Experience

    AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Business services Retail Utilities IT Services

    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
    Read All Reviews

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

    See All Locations (3)
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.

    See all 13 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with 24H Virtual, highlighting their flexibility, professionalism, and thorough training. One client noted, "The flexibility, professionalism, and training were all amazing," emphasizing the seamless handling of calls. Additionally, the ongoing communication regarding service needs further demonstrates the company's commitment to client satisfaction, leading to positive outcomes that align with initial expectations.
    • After Hours Call Center Support for Logistics & Supply Chain
      5.0 Mar 2, 2021

      The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care.

      Read Full Review
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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    View projects from:

    Canada (10) United States (3)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Reviewers in Toronto commend 24H Virtual for their reliable, organized, and results-driven approach to virtual reception and call support. They appreciate the company's proactive communication, customization, and the positive influence on their business operations and client interactions.
    Read Local Reviews
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  • Answer North America Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.

    Read more
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  • One Contact Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Call Center Services
    20% Sales Outsourcing

    Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.

    Read more
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  • Simpro Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

    Read more
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  • Callnovo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto emphasize Seologist’s expertise in SEO and website optimization, noting significant improvements in search visibility and brand presence. Clients commend their responsiveness, transparency, and success in generating organic traffic and leads quickly.
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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.

    See all 3 projects

    Reviews mention Trustworthy

    Client feedback indicates that Clever Digital Marketing is a trustworthy partner, with one client specifically noting their passion and involvement in strategy and campaign management. They were referred by another successful client, which underscores their credibility. The client emphasized that Clever is proven and reliable, stating, "Clever is trustworthy, proven, and passionate," and highlighted the strong communication and low-maintenance nature of their collaboration.
    • Marketing & Web Optimization for Retail Products Co.
      5.0 May 17, 2022

      I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate. We’re dealing with the owners, and they’ve gotten our chain — a national chain — exceptional results.

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Toronto-based clients praise Clever Digital Marketing for their expertise in paid social and search advertising, delivering measurable ROI and increased site traffic across diverse campaigns. They emphasize the team's organized approach and strong communication, highlighting results-driven strategies and excellent project management.
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  • Lead Generators International® Logotype

    4.9 14 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    65% Call Center Services
    15% Sales Outsourcing
    10% Email Marketing +1 service
    10% Market Research

    Lead Generators International® specializes in Outbound Call Center and Telemarketing Services, offering robust lead generation solutions tailored to diverse industries. With a remarkable success rate, they consistently deliver impressive results, garnering 100% positive feedback for their professionalism, project management, and customer-focused approach. Across reviews, 80% highlight their ability to exceed expectations and generate substantial leads, reflecting their expertise in Contact Center Services.

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    Reviews mention High-quality work

    Clients have consistently praised Lead Generators International® for delivering high-quality work that significantly impacts their business. One client noted that their efforts resulted in 300-400 leads that converted into business opportunities, emphasizing the sophistication of their work. Another client highlighted the team's professionalism and high integrity, stating they effectively created awareness and delivered on promises. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of the services provided.
    • Lead Generation for Property Tax Firm
      4.5 May 2, 2023

      Lead Generators International®'s work was key in helping us increase the number of leads we received and converted into business opportunities. Overall, they delivered quality and sophisticated work, which we needed for our business.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients frequently highlight Lead Generators International® for their competitive pricing and exceptional value for money. For instance, one client appreciated their services as a 'good value for cost,' while another noted a return on investment that exceeded their initial expenditure. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with many clients expressing intent to re-engage due to the positive outcomes relative to their investment.
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    Toronto, Canada

    401 Bay Street, 16th Floor
    Toronto, Canada M5H 2Y4

    10 - 15

    1-800-306-1365

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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based clients praise Lead Generators International® for their effective lead generation campaigns, strong communication, and attention to detail. They highlight the team's flexibility, responsiveness, and ability to deliver measurable results in complex outreach projects.
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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Call Center Services
    50% Sales Outsourcing
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

    See all 3 projects

    Reviews mention High-quality work

    Clients have consistently praised the company for delivering high-quality work, emphasizing their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, leading to monthly savings of $10,000 to $17,000. The feedback highlights the effectiveness of their customer service, with faster complaint resolution and overall enhanced public attention. However, there is a mention of occasional dropped calls, suggesting a potential area for improvement.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      They are very responsible and have a highly qualified staff. Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.

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    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • BringToMarket - US & Canada Expansion Services Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Sales Outsourcing
    20% HR Outsourcing
    15% Executive Search +4 services
    10% Demand Generation Marketing
    10% Marketing Strategy
    10% PEO/Employee Leasing
    10% Web Design

    BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

    See all 5 projects

    Reviews mention Proactive

    Clients have consistently highlighted BringToMarket's proactive approach, particularly in adapting strategies to meet evolving needs. One CEO noted their swift implementation of lead generation tactics, which resulted in 40 qualified meetings booked within four months. Furthermore, the team's willingness to test new communication channels and methods demonstrates their initiative in driving results. Overall, the sentiment reflects a strong appreciation for their responsiveness and commitment to optimizing client operations.
    • Social Media & Email Marketing for Software Company
      5.0 May 20, 2024

      The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results. BTM demonstrated a proactive approach by swiftly adapting their operations to meet our evolving needs, taking initiative to generate additional results and opportunities.

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    Industry Experience

    BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.

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    Software Consumer products & services Business services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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    Toronto, Canada

    7 Grosvenor St
    Toronto, Canada M7A 2G6

    2 - 5

    4374356425

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  • Profcallcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.

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    Toronto, Canada

    Parkcrest Dr
    Toronto, Canada M1M

    2 - 5

    +14378370101

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  • SE Telecom Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Newmarket, Canada

    Services provided

    80% Call Center Services
    5% Cloud Consulting & SI
    5% Cybersecurity +2 services
    5% IT Managed Services
    5% Unified Communications Consulting & SI

    Founded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI.

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  • Get Ninja - Virtual Assistant Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Recruiting +2 services
    20% Sales Outsourcing
    20% Staffing

    Get Ninja - Virtual Assistant specializes in offering virtual assistant services, particularly excelling in tasks such as email handling, travel arrangements, and calendar management. Clients report a 20%–35% reduction in expenses and losses, with 100% of reviewers highlighting the company's initiative and reliability without requiring supervision. Overall, the feedback is unanimously positive, emphasizing their effective project management and seamless communication.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Get Ninja - Virtual Assistant highlight their effectiveness in alleviating workload for clients, particularly in managing administrative tasks. One client from Wolf Pack Construction noted a significant reduction in company expenses, ranging from 20% to 35%, and praised their proactive communication and timely delivery. The client's satisfaction is evident, as they appreciated the team's initiative and independence in handling tasks. Overall, sentiment towards Get Ninja is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment.
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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    25% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Telemarketing Services. Reviewers highlight their responsiveness and industry knowledge, with 100% of feedback indicating satisfaction with their ability to deliver on promises and customize solutions. Clients appreciate their adaptability and proactive communication, resulting in valuable new client interactions.

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    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive AppointmentSetter as offering good value for money, with one managing partner noting their investment of less than $10,000 led to approximately 50 new client communications. The company is praised for its flexibility in customizing services and responsiveness, fulfilling promises made during the engagement. Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of their offerings and the quality of service provided.
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    1 of 1 Oshawa-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in Oshawa

    Call Center Services project highlight

    Voice Services for Life Insurance & Living Benefits Company

    5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Toronto-based clients praise AppointmentSetter for their effective prospecting, generating around 50 new client conversations and boosting sales opportunities. They highlight the team's industry knowledge, responsiveness, and customized approach, which has contributed to ongoing, profitable engagement.
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  • Propcdefender Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oshawa, Canada

    Services provided

    20% Call Center Services
    20% Accounting
    20% Back Office Outsourcing +2 services
    20% Customer Service Outsourcing
    20% IT Strategy Consulting

    Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.

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  • Affinity Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.

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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% AI Consulting
    30% Customer Service Outsourcing +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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  • EmpireOne Contact Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Toronto, Canada

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.

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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • RoundAssist Inc. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% BI & Big Data Consulting & SI
    20% CRM Consulting and SI +2 services
    20% Custom Software Development
    20% IT Managed Services

    RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Xperigo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Markham, Canada

    Services provided

    100% Call Center Services

    Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.

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  • Koldify Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    10% Email Marketing +3 services
    10% Generative AI
    5% Conversion Optimization
    5% Market Research

    Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.

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  • Globalfaces Direct Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    60% Call Center Services
    40% Financial Consulting

    Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.

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  • The ALEA Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Richmond Hill, Canada

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.

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  • REACH Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Toronto, Canada

    Services provided

    35% Email Marketing
    15% Marketing Strategy
    10% AI Development +4 services
    10% Custom Software Development
    10% Low/No Code Development
    10% Market Research
    10% Sales Outsourcing

    REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

    See all 3 projects

    Reviews mention Experienced

    The feedback regarding REACH emphasizes their responsiveness and efficiency, with one client noting that deliverables were often provided ahead of schedule. The President of SteppeMedia highlighted their impressive skills and ease of collaboration, stating, 'They are very skilled and easy to work with.' However, a suggestion for improvement was made regarding ensuring clients are prepared to manage the leads generated. Overall, the sentiment is highly positive, reflecting satisfaction with their services.
    • Email Marketing & Lead Gen for Digital Media & Design Co
      5.0 Jan 17, 2024

      Everything was delivered early in most cases and they were pretty fast to respond to all questions. Excellent follow up as well. They are very skilled and easy to work with.

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    Industry Experience

    REACH has demonstrated expertise across various industries, including financial services, software, and marketing. Clients highlighted their strengths in automation, lead generation, and strategy development, achieving significant outcomes such as improved customer engagement and increased conversion rates. Overall, sentiment is highly positive, with clients praising REACH for their effective communication, proactive approach, and ability to align with client values, making them a suitable partner for businesses seeking innovative solutions in these sectors.

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    Select Industry to see insights

    Software Financial services Design

    View projects from:

    Canada (1) United States (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto commend REACH for their proficiency in creating generative AI applications, noting their responsiveness and clear communication throughout complex projects. Clients appreciate their innovative mindset and dedication to meeting project goals on time.
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  • Sidkey & Co Inc Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Event Marketing
    20% Sales Outsourcing
    20% Social Media Marketing +3 services
    10% Low/No Code Development
    10% Search Engine Optimization
    10% Web Design

    Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing.

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  • Priority Credit Management Corp. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Richmond Hill, Canada

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Business Consulting

    In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

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    Richmond Hill, Canada

    9225 Leslie Street, 2nd Floor
    Richmond Hill, Canada L4B 3H6

    2 - 5

    6474976001

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  • Grasp Solutions Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    22% Call Center Services
    38% Customer Service Outsourcing
    20% HR Outsourcing +2 services
    10% Advertising
    10% Social Media Marketing

    Grasp Solutions offers comprehensive Contact Center Services, including virtual receptionist support and call answering for various sectors. Overall feedback highlights their affordability, timely delivery, and high-quality customer support services. Clients particularly appreciate the excellent service quality and impactful customer interactions facilitated by Grasp Solutions.

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  • Paradigm Quest Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.

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  • REALQualified Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    100% Sales Outsourcing

    REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.

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  • Vitonia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    50% Back Office Outsourcing
    50% Sales Outsourcing

    Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.

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  • MyMo Leads Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    20% Branding
    10% Other Marketing

    MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.

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    View Profile
  • York Consulting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.

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  • IT Solutions Canada Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Richmond Hill, Canada

    Services provided

    20% Call Center Services
    20% Accounting
    20% Conversion Optimization +2 services
    20% Cybersecurity
    20% IT Managed Services

    Launched in 2007, IT Solutions Canada is a Conversion Optimization company. The small team specializes in Conversion Optimization and Cybersecurity.

    Read more
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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

List of the Top Oshawa Call Center Companies & Voice Services

  1. Apex Meeting Solutions Logotype

    Apex Meeting Solutions

    $1,000+
    $25 - $49 / hr
    2 - 9
    Whitby, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    75% Sales Outsourcing
    10% Other
    View Profile Visit Website
  2. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    28.7/40.0
    16.4/20 Reviews
    4.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    41% Call Center Services
    11% Sales Outsourcing
    48% Other
    View Profile Visit Website
  3. PROSOLUTIONS BPO Logotype

    PROSOLUTIONS BPO

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  4. Portage Sales Logotype

    Portage Sales

    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    32.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  5. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.2/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  6. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  7. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  8. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    34.6/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  9. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.3/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  10. Answer North America Logotype

    Answer North America

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  11. One Contact Logotype

    One Contact

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    80% Call Center Services
    20% Sales Outsourcing
    View Profile Visit Website
  12. Simpro Solutions Logotype

    Simpro Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% Call Center Services
    10% Sales Outsourcing
    50% Other
    View Profile Visit Website
  13. VereQuest Logotype

    VereQuest

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    8.5/40.0
    0/20 Reviews
    2.3/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    55% Call Center Services
    45% Other
    View Profile Visit Website
  14. Callnovo Logotype

    Callnovo

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    25% Sales Outsourcing
    25% Other
    View Profile Visit Website
  15. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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