Top Call Center Services & Voice Services in Oshawa

Ratings Updated: August 24, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Oshawa, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Exceptional results
Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Oshawa, Canada

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.

Design & SMM for Graphic Design Firm & Online Shop

4.5 Jan 13, 2021

The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Oshawa, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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ContactPoint 360

4.8 6 reviews

Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Great project management
Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication.

Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

Reviewers in Toronto emphasize ContactPoint360's strong project management, professionalism, and adaptability in providing CX, BPO, and digital transformation services. They value the company's quick scaling and quality assurance across diverse support channels.
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Purple Sales

4.7 25 reviews

Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

50% Sales Outsourcing

10% CRM Consulting and SI +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a professional sales and telemarketing company specializing in Outbound Call Center services, including lead generation, cold calling, and telemarketing campaigns. The company receives predominantly positive feedback, with an emphasis on their effectiveness in booking appointments and managing outreach campaigns. Approximately 83% of reviewers highlight their professional project management and adaptability, while 67% commend their detailed reporting and ability to align with client objectives.

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Industry Experience

Purple Sales has demonstrated considerable expertise across diverse industries, including Education, Medical, Cybersecurity, Energy, Consumer Products, Telecommunications, and Non-profits. Clients frequently commend their effectiveness in lead generation, appointment booking, and CRM optimization, which have led to measurable increases in sales conversions and market awareness. Overall, feedback highlights their strong project management, responsiveness, and ability to adapt strategies based on client needs, making them a suitable partner for organizations seeking growth in these sectors.
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Medical Other industries Education Human Resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Telecommunications Energy & natural resources Software

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Purple Sales' competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as increased lead generation and improved conversion rates. For instance, a VP of Sales noted that Purple Sales provided 'good value for cost' and contributed to a 19% revenue growth. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.
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1 of 3 Oshawa-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Oshawa

Call Center Services project highlight

Call Center & Lead Generation Services for Cybersecurity Co
5.0 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with Read more
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.9

Local businesses highlight Purple Sales' strong project management, responsiveness, and deep understanding of sales cycles. They emphasize the company's capacity to deliver impactful sales presentations, develop effective campaigns, and foster collaborative relationships that drive measurable results.
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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Oshawa, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Transparent
Clients have consistently praised SupportYourApp for their transparency and communication throughout projects. For instance, one client noted, 'Tasks were consistently delivered on time and tracked transparently through Jira,' which provided full visibility into progress. Another highlighted that their team was 'always transparent about their work and ready to provide updates or address concerns.' Overall, the sentiment around transparency is highly positive, indicating a strong commitment to clear communication and reliable project management.

Call Center & Customer Support Services for Software Company

5.0 May 2, 2025

SupportYourApp’s team has always been transparent about their work and ready to provide updates or address concerns, ensuring seamless communication. We hold monthly meetings, and most of our communication is conducted via email.
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Customer Support for Product Information Mgmt Company

5.0 Nov 19, 2025

It has been organized and transparent. We hold monthly meetings to review performance and discuss updates, and the communication has always been positive, friendly, and solution-oriented. The team is responsive and proactive in addressing any questions or needs that arise.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Oshawa, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Professional
Clients have consistently praised Six Eleven Global Services for their professional management and effective communication. One client noted their impressive project accuracy, exceeding 95%, and highlighted their timely responses to requests and feedback. The team's commitment to delivering high-quality service and maintaining a polite, proactive communication style has been a significant factor in client satisfaction. Overall, the sentiment reflects a strong endorsement of their professionalism and reliability.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Oshawa, Canada

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 17 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

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This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

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Top Virtual Assistant

5.0 72 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +2 services

20% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.

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12 of 12 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
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Industry Experience

Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.

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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Call Center Services for Mental Wellness Co
5.0 — Task Virtual provided operational support for a mental wellness platform. The team managed inbound inquiries, coordinated appointment requests, managed scheduling calendars, and monitored email Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-area clients praise Task Virtual for their expertise in SEO and digital marketing, achieving increased website visibility and organic leads through tailored strategies and effective project management.
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Martal Group

4.8 109 reviews

Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% AI Agents +1 service

10% Email Marketing

Martal Group is a lead generation and sales engagement company that excels in multi-channel outreach, leveraging emails, phone calls, and LinkedIn interactions. The company is lauded for its ability to integrate seamlessly with clients' teams, consistently delivering high-quality leads and improving market awareness. Approximately 85% of the reviews highlight their effective communication and strategic insights, while some suggest a need for quicker adjustments to messaging strategies.

See all 109 projects

Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.
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1 of 1 Oshawa-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Oshawa

Call Center Services project highlight

Sales Outsourcing for MS Unified Support Alternative Firm
4.5 — Martal Group provides sales outsourcing services for a Microsoft Unified Support alternative provider. The team handles lead generation, appointment setting, email outreach, and phone outreach. Read more
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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

Local clients emphasize Martal Group's professionalism, responsiveness, and ability to adapt strategies for complex projects like market entry, vendor sourcing, and client outreach. They value the company's technical understanding and consistent delivery of measurable results.
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Pathway Communications

Not yet reviewed

Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Apex Meeting Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Whitby, Canada

Services provided

15% Call Center Services

75% Sales Outsourcing

10% Email Marketing

Sales Outsourcing company Apex Meeting Solutions is located in Whitby, Canada. Their services include Sales Outsourcing and Call Center Services.
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Featured

What are Featured Providers?
Virtual Sales Limited

4.8 21 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Oshawa, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.

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Reviews mention High-quality work
Clients have consistently praised Virtual Sales Limited for delivering high-quality work, emphasizing the professionalism and expertise of their team. One client noted, "The quality of the callers is impressive; it feels like they’re an extension of our team." Additionally, they highlighted improvements in lead quality and conversion rates, showcasing the effectiveness of their appointment-setting services. Overall, the sentiment reflects strong satisfaction with the quality and impact of their services.

Lead Generation Services for IT Managed Service Provider

4.0 Dec 10, 2023

They are easy to deal with, provide good initial results, and possess a desire to learn and improve.
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Sales Outsourcing for Cloud & Data Analytics Company

5.0 Apr 24, 2023

Dozens of high-quality new leads were introduced to us, particularly in the leadership roles within sustainability.
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Sales Outsourcing Services for Advertising & Marketing Co

5.0 Jul 20, 2026

The quality of the callers is impressive. It feels like they’re an extension of our team.
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Industry Experience

Virtual Sales Limited demonstrates strong expertise across various sectors including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Advertising & Marketing. Clients commend their flexibility, timely delivery, and effective communication. The overall sentiment is positive, with significant lead generation and meeting booking outcomes reported. Particularly in IT and Financial Services, their knowledge and efficiency are highlighted as strengths, making them a valuable partner for organizations seeking effective sales outreach.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Advertising & marketing Telecommunications Other industries Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Oshawa, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.
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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Oshawa, Canada

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Reviews mention Exceeds expectations
Client feedback regarding Assistring LLC consistently highlights their ability to exceed expectations across various projects. For instance, WHSmith noted significant improvements in customer satisfaction and operational efficiency, stating, "they exceeded our expectations" through exceptional service and innovative solutions. Similarly, Krispy Kreme emphasized their impressive performance and commitment to quality, achieving remarkable success in enhancing customer experience. Overall, clients commend Assistring LLC for their effective communication, adaptability, and dedication to delivering results that surpass initial goals.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Reviews mention Receptive
Portage Sales has received positive feedback regarding their receptiveness to client needs and feedback. Clients appreciated how Portage actively listened to their challenges, as highlighted by one client stating, "Portage was really able to probe and understand what customers want." Another client noted their adaptability, sharing that Portage recalibrated their program to meet evolving business needs. Overall, clients expressed satisfaction with Portage's commitment to transparent communication and their ability to foster meaningful engagement.

Corporate Training for Marketing Company

5.0 Feb 1, 2024

My experience with Portage Sales was highly positive. Regarding project management, the management of the whole process was great, very transparent. Peter and the whole team set clear expectations. This approach included effective retrospectives to continually improve each phase of the project. They were also always concerned about understanding the need, the context from our side, and then tailoring the solution to be most effective.
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Training & Coaching Software Dev for Digital Solutions Co

5.0 Sep 30, 2022

I think Portage brings an understanding and willingness to listen and hear what their clients are going through. I think that makes a big difference. They’re also flexible and adaptable. We were on a path with a specific program that we had built with them, and then partway through the program, our business was continuing to evolve at a really fast pace. We saw some unique needs that we needed to address. As a result of that, we talked, we recalibrated, and we made some changes to the program on the fly.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Portage Sales has received consistent praise for their cost-effectiveness and value for money. Clients noted that their pricing fit budgets well and provided good value for the services rendered. For instance, one client highlighted that Portage's pricing was a decisive factor in their selection, emphasizing the great culture fit and alignment of values. Overall, the sentiment is overwhelmingly positive, with clients reporting significant improvements in sales and team effectiveness attributed to the training received, making Portage a valuable investment.
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Canada (9) United States (1)

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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

4.9

Local clients praise Portage Sales for their tailored training programs that drive behavioral change, improve client interactions, and enhance team cohesion across diverse projects like sales, leadership, and customer engagement.
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Featured

What are Featured Providers?

A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Oshawa, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Oshawa, Canada

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Great team
Clients consistently express high satisfaction with Appointment Setter Online, highlighting their professionalism and commitment as standout qualities. One client noted the team's seamless integration into their operations and praised their significant impact, including a 68.7% increase in appointment settings. Feedback indicates that the team is an integral part of the client's business, always aligning their strategies with growth targets. Overall, the sentiment reflects that Appointment Setter Online possesses an excellent team that effectively meets client needs.

Appointment Setting & Sales Outsourcing for Publishing Co

5.0 Jul 4, 2025

Appointment Setter Online has addressed things we've previously mentioned, and they have an excellent team, so there's nothing we'd have them improve.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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2 of 2 Oshawa-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Oshawa

Call Center Services project highlight

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

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Reviews mention Helpful
The feedback regarding AnswerForce is overwhelmingly positive, highlighting their exceptional customer focus and effective solutions. Clients commend the simplicity of the setup process and the proactive support from consultants, which significantly improved staff efficiency by approximately 10%. One client noted, 'Everyone we have encountered at AnswerForce is incredibly customer focused,' emphasizing the value delivered through their service. Overall, clients express high satisfaction, with no areas identified for improvement.

Answering Services for IT Services Firm

5.0 Nov 16, 2020

Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
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Industry Experience

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Select Industry to see insights

Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT Services

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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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$50,000 – $199,999 avg. project cost for Call Center Services services in Oshawa

Call Center Services project highlight

Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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The Sales Factory

4.5 24 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

The Sales Factory is a prominent provider of Contact Center Services specializing in lead generation, outbound call center activities, and strategic outreach. With overwhelmingly positive reviews, 100% of clients praise their professionalism, responsiveness, and communication skills. Clients highlight the company's success in increasing qualified leads, booking meetings, and enhancing customer engagement, reflecting their expertise in phone support and telephonic outreach.

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Reviews mention Communicative
Clients consistently highlight The Sales Factory's strong communication skills, noting their responsiveness and professionalism. One client emphasized the 'outstanding communication' and timely updates received throughout the project. Another remarked on the 'consistent delivery of communication' regarding project status. Additionally, clients appreciated the collaborative approach, with weekly touch base calls to refine strategies. Overall, the sentiment surrounding communication is overwhelmingly positive, indicating that The Sales Factory values open dialogue and client partnership.

Sales Information Validation & Update for Risk Advisory Co

5.0 Aug 15, 2024

The Sales Factory is one of the most well-run, organized, and professional firms I've dealt with in my 25-year career. My project manager is a true sales professional, as well as a very organized individual who treats me not only as a customer but as a partner in their business. All of which, in my experience if a firm delivers the above, leads to exceptional results - and they have delivered just that. The delivery of consistent and highly professional touch points when getting the project up and running. The consistent delivery of communication on the status of the project.
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Lead Gen & Outsourced Business Staff for IT Services Co

5.0 Aug 7, 2024

Items were delivered on time. Initial ramp-up was slightly slower than expected, but communication with the project manager was good and adjustments were made quickly. Their flexibility and willingness to work with us to define a prospect list were impressive.
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Lead Generation for Software Company

5.0 Aug 6, 2024

Communication has been outstanding and highly responsive the whole way. We receive progress reports on the previous week's metrics every week on time, and Youssef is always prepared for our weekly call. Ryan has been our dedicated business development representative. His communication is, likewise, excellent- as well as his ability to collaborate on messaging.
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Lead Generation for IT SaaS Platform

4.0 May 7, 2024

They are timely and communicative. Easy to work with, communicative.
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Lead Gen & Scheduling for Construction & Engineering Company

5.0 Jul 14, 2023

Set expectations, open dialogue, met deadlines, & communicated well. We were impressed with their professionalism -- other lead gen companies utilize questionable tactics and deliver meetings with unqualified prospects.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of The Sales Factory reflect significant client dissatisfaction, particularly regarding service delivery and communication. One client noted a complete lack of measurable results and described the project management as 'horrible,' citing issues with accountability and honesty during the sales process. Concerns were raised about misrepresentation of services, with clients feeling misled about the level of support provided after contract signing. Overall, the sentiment is overwhelmingly negative, indicating a need for substantial improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is frequently recognized for its competitive pricing and strong value for money, with clients noting that its services fit well within budget constraints. For instance, one client highlighted 'good value for cost' as a deciding factor for engagement, while another mentioned the 'pricing fit our budget' as a significant aspect of their satisfaction. Overall, the sentiment is predominantly positive, emphasizing the company's ability to deliver quality results relative to its pricing structure.
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Review Rating from Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Local clients highlight The Sales Factory's proficiency in outbound sales, including cold outreach, strategic messaging, and appointment setting. They value the team's quick onboarding, clear communication, and consistent delivery of high-quality leads, demonstrating their capacity to handle complex, multi-team projects effectively.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.

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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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2 of 2 Oshawa-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Oshawa

Call Center Services project highlight

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Local clients highlight 24H Virtual's expertise in handling complex call center needs, from after-hours support to appointment management. They value the company's dedication, clear communication, and ability to adapt to specific business requirements, resulting in improved workflow and customer satisfaction.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise Seologist for their rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and ability to overdeliver on expectations across complex website overhauls and digital marketing projects.
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.

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Reviews mention Proactive
The feedback regarding Clever Digital Marketing's proactive approach is overwhelmingly positive. Clients noted their ability to independently manage retail promotions and maintain strong communication, which led to a low-maintenance partnership. One client emphasized the owners' passion and involvement in strategy and campaign monitoring, contrasting it with experiences at other agencies. Overall, clients appreciate Clever's proactive management style, which significantly contributed to their business success.

Marketing & Web Optimization for Retail Products Co.

5.0 May 17, 2022

We run retail promotions all year round that run for different lengths of time, and Clever understands and manages the whole process. At this point, they can run this program without us, working on their own. They’re very low-maintenance partners and strong communicators.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Reviewers in Toronto highlight Clever Digital Marketing's ability to enhance ad performance and conversions through strategic paid campaigns. Clients appreciate their proactive communication, project management, and focus on client success, despite suggestions for improved reporting clarity.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Lead Generators International®

4.6 15 reviews

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Call Center Services

15% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

Lead Generators International® is a company specializing in outbound call center and telemarketing services aimed at generating leads and setting appointments. Reviews reflect a divided experience: approximately 70% of clients expressed satisfaction, citing effective project management and successful lead generation; however, 30% reported unmet expectations, particularly in project alignment and refund policies. The company is noted for its professionalism and client-focused approach, consistently delivering results in telephonic support and customer service center engagements.

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Reviews mention Transparent
Clients have positively highlighted Lead Generators International® for their transparent project management approach. One review emphasized 'structured delivery with full transparency,' noting the regular sharing of progress reports and pre-scheduled meetings with agendas. This level of openness allowed for effective communication and adaptability during the project. Overall, the sentiment reflects a strong appreciation for the company's commitment to transparency in their processes.

Branding & Lead Generation for Real Estate Dev Company

5.0 Nov 28, 2023

Structured delivery on the project with full transparency. Meetings set in advance with agendas. Spreadsheets shared daily with progress reports. Changes mid-project were met with appropriate consultation.
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Industry Experience

Lead Generators International® has received positive feedback across various industries, including real estate, construction, financial services, and IT consulting. Clients praised their expertise in lead generation, tailored approaches, and effective communication. In the real estate and construction sectors, they successfully facilitated mergers and generated numerous leads, while in financial services, they helped establish a proprietary deal pipeline. Overall, the sentiment is favorable, indicating their capability to adapt to diverse industry needs and deliver measurable results.
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Construction Manufacturing Other Industry Engineering Transportation Financial services IT Services Healthcare Consumer Products Consulting Information technology

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Toronto, Canada

401 Bay Street, 16th Floor
Toronto, Canada M5H 2Y4
10 - 15

1-800-306-1365

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Lead Generators International® as highly reliable, with a focus on clear communication and efficient execution. They commend their ability to handle detailed campaigns and deliver results that meet expectations in competitive lead generation efforts.
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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

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Reviews mention Unique expertise
The reviews indicate a positive sentiment regarding the company's unique expertise, particularly in resolving technology issues efficiently. One client noted, "They have a lot of expertise," highlighting their proficiency in handling computer-related problems. Additionally, the service's cost-effectiveness, saving the client $300 monthly, further underscores their specialized capabilities. Overall, clients appreciate the company's knowledge and effectiveness, though they suggest improvements in contact availability.

Customer and Tech Support for Telecommunications System

2.5 Dec 24, 2017

They help in talking to consumers. They have a lot of expertise. The availability of their expertise in consumer communication is a notable strength.
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1 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing for Government Organization
5.0 — Read more
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Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources Government

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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Reviews mention Flexible
Clients consistently highlight BringToMarket's flexibility in adapting to their evolving needs. One CEO noted that BTM's processes were 'adaptable and flexible,' allowing for seamless collaboration through dedicated communication channels. Similarly, a co-founder emphasized the team's agility, stating they were 'open to feedback' and integrated well with their systems. Overall, the sentiment reflects a strong appreciation for BTM's ability to accommodate client requirements and enhance project outcomes.

Branding for Business Services Company

5.0 Jul 12, 2024

BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.
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Branding & Website Dev Svcs for IT Services Company

5.0 Jul 8, 2024

BTM's team is agile and flexible; they integrated with our system to communicate and work with us daily. We had weekly calls to discuss successes and challenges encountered, and they were always open to feedback and met our requirements.
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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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SE Telecom

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Newmarket, Canada

Services provided

80% Call Center Services

5% Cloud Consulting & SI

5% Cybersecurity +2 services

5% IT Managed Services

5% Unified Communications Consulting & SI

Founded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Telemarketing Services. Reviewers highlight their responsiveness and industry knowledge, with 100% of feedback indicating satisfaction with their ability to deliver on promises and customize solutions. Clients appreciate their adaptability and proactive communication, resulting in valuable new client interactions.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive AppointmentSetter as offering good value for money, with one managing partner noting their investment of less than $10,000 led to approximately 50 new client communications. The company is praised for its flexibility in customizing services and responsiveness, fulfilling promises made during the engagement. Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of their offerings and the quality of service provided.
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1 of 1 Oshawa-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Oshawa

Oshawa-based Call Center Services project highlight

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Toronto-based clients praise AppointmentSetter for their effective prospecting, generating around 50 new client conversations and boosting sales opportunities. They highlight the team's industry knowledge, responsiveness, and customized approach, which has contributed to ongoing, profitable engagement.
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Propcdefender

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oshawa, Canada

Services provided

20% Call Center Services

20% Accounting

20% Back Office Outsourcing +2 services

20% Customer Service Outsourcing

20% IT Strategy Consulting

Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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Affinity Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.
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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% AI Consulting

30% Customer Service Outsourcing +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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RoundAssist Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Toronto, Canada

Services provided

20% Call Center Services

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI +2 services

20% Custom Software Development

20% IT Managed Services

RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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REACH

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

35% Email Marketing

15% Marketing Strategy

10% AI Development +4 services

10% Custom Software Development

10% Low/No Code Development

10% Market Research

10% Sales Outsourcing

REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

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Reviews mention Well-organized projects
Clients have expressed strong satisfaction with REACH's organizational capabilities, noting that all deliverables were completed on time and met expectations. One client highlighted their impressive work ethic and organization, stating, "Their work ethic and organization never ceased to surprise me with their outstanding effort to perform." Overall, the sentiment indicates that REACH effectively managed projects, contributing to successful outcomes and client confidence in their services.

Generative AI Tool Dev for Capital Investment Firm

5.0 Jan 17, 2024

They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps.
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Marketing Strategy for Web & Mobile App Dev Company

5.0 Jan 20, 2024

Everything is delivered on time and as expected. Their work ethic and organization never ceased to surprise me with their outstanding effort to perform.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praised REACH for their competitive pricing and the value they delivered. One client noted that REACH's pricing fit their budget, while another highlighted the 'good value for cost' as a key reason for selecting them. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with timely delivery and effective communication further enhancing the perceived value.
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Canada (1) United States (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe REACH as highly organized and innovative, with a strong focus on automation projects such as AI email responders. They appreciate their timely delivery, proactive engagement, and the personable approach of their team members.
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Sidkey & Co Inc

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Event Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

10% Low/No Code Development

10% Search Engine Optimization

10% Web Design

Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

22% Call Center Services

38% Customer Service Outsourcing

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers comprehensive Contact Center Services, including virtual receptionist support and call answering for various sectors. Overall feedback highlights their affordability, timely delivery, and high-quality customer support services. Clients particularly appreciate the excellent service quality and impactful customer interactions facilitated by Grasp Solutions.

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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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REALQualified Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Sales Outsourcing

REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.
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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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IT Solutions Canada

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

20% Call Center Services

20% Accounting

20% Conversion Optimization +2 services

20% Cybersecurity

20% IT Managed Services

Launched in 2007, IT Solutions Canada is a Conversion Optimization company. The small team specializes in Conversion Optimization and Cybersecurity.
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Pointhigh Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Markham, Canada

Services provided

20% Content Moderation Services

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Pointhigh Media is a small SEO agency. They specialize in Search Engine Optimization and Pay Per Click and were founded in 2017.
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Top Call Center Services & Voice Services in Oshawa

List of the Top Oshawa Call Center Companies & Voice Services

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Scaling & QA Services for Media Company

Call Center Services for Automotive Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Design & SMM for Graphic Design Firm & Online Shop

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Customer Support/Back-Office Services for Data Solutions Co

Industry Experience

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center & Lead Generation Services for Cybersecurity Co

Reviews mention Transparent

Call Center & Customer Support Services for Software Company

Customer Support for Product Information Mgmt Company

Call Center Services for Water & Energy Metering Company

Industry Experience

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Reviews mention Professional

BPO Services for Logistics & Supply Chain Company

Call Center Services for E-Commerce Company

Industry Experience

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Call Center Staffing for Government Helpline

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Support Services for Life Insurance Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Top Virtual Assistant is very responsive

Reviewed 5 times in the past 6 months

Back Office & Call Center Services for Mental Wellness Co

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Sales Outsourcing for MS Unified Support Alternative Firm

Reviews mention High-quality work

Lead Generation Services for IT Managed Service Provider

Sales Outsourcing for Cloud & Data Analytics Company

Sales Outsourcing Services for Advertising & Marketing Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center & Sales Services for FinTech Platform Co

Industry Experience

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Valoris Center is very responsive

Reviews mention Exceeds expectations

Call Center Services for Wholesale Retail Company

Call Center Services for Insurance Services Company

Call Center Services for Insurance Services Company

Call Center Services for Party Goods Retailer

Call Center Services for Utility Company

Industry Experience