Top Call Center Services & Voice Services in Ontario

Ratings Updated: March 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Exceptional performance
Clients consistently express exceptional satisfaction with Helpware's performance, noting their responsiveness and commitment to quality. One client highlighted that their customer satisfaction scores reached an all-time high due to Helpware's empathetic agents and effective leadership. Another client praised the proactive communication and timely delivery of services, stating that Helpware exceeded quality and timeliness targets weekly. Overall, the sentiment reflects a strong alignment of company values, effective project management, and a dedication to client success.

Customer Service via Chat

5.0 Feb 1, 2019

We're impressed with their empathy. They're dedicated to working with each individual customer. It's not like working with a robot that manages an overseas service center. They're targeting human beings with feelings and they're there to help our customers. If they don't know something, they'll ask their manager or a project manager. Their customer service is impeccable.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co

5.0 May 13, 2025

All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Purple Sales

4.7 22 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

65% Sales Outsourcing

10% CRM Consulting and SI +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a professional sales development company specializing in outbound call center services, customer support services, and telemarketing services. The reviews indicate that Purple Sales excels in creating sales pipelines and booking qualified meetings, with clients noting a significant increase in participant engagement and lead conversion rates. Approximately 90% of reviews highlight their impressive project management and effective communication, while around 10% suggest areas for improvement, such as enhancing outreach strategies.

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3 of 10 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for Revenue Growth Consulting Firm
4.5 — Purple Sales provided lead generation services for a revenue growth consulting firm. The team was responsible for lead research, cold and warm call sales, email marketing campaigns, and reporting. Read more
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Industry Experience

Purple Sales has demonstrated expertise across diverse industries, including cybersecurity, energy, consumer products, information technology, telecommunications, and advertising. Feedback highlighted their strong lead generation capabilities, effective communication, and adaptability to client needs, leading to improved sales performance and expanded market reach. Overall, clients expressed satisfaction with Purple Sales' professionalism and strategic insights, making them a suitable partner for businesses in need of sales development and marketing support across these sectors.
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Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Advertising & marketing Media Consumer products & services Human Resources Software Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Purple Sales' excellent value for money, noting their pricing fits within budgets while delivering substantial results. One client remarked on their 'good value for cost,' while another emphasized their ability to exceed expectations in lead generation. The overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality of deliverables relative to the investment made, leading to measurable improvements in sales and appointments.
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Canada (15) United States (4) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Martal Group

4.8 105 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% AI Agents +1 service

10% Email Marketing

Martal Group is a lead generation and sales engagement company specializing in outbound call center and telemarketing services. They effectively use multi-channel approaches like emails, phone calls, and LinkedIn to generate leads and set appointments. Approximately 87.5% of reviews highlight their proficiency in meeting deadlines and responsiveness. However, 25% mention areas for improvement, such as targeting larger companies or increasing meeting bookings.

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5 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews of Martal Group reflect a highly positive sentiment among clients, highlighting their effectiveness in lead generation and appointment setting. Clients praised their proactive communication, timely delivery, and the ability to understand and adapt to unique market needs. For instance, ICUC Social noted a significant increase in brand visibility and lead quality, while Canalini Consulting commended their organized project management. Some clients suggested improvements in targeting larger companies and refining messaging strategies.
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9 of 14 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales & Marketing Services for Manufacturing Startup
4.5 — Martal Group supports marketing efforts by initiating campaigns and finding relevant contacts. They focus primarily on the US market and help find meaningful leads within the desired audience. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently recognized for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering effective lead generation results. Clients from various industries highlighted the quality of leads generated, often exceeding expectations, and appreciated the transparency and responsiveness of the team. For instance, one client remarked on the "good value for cost," while another emphasized the "excellent ROI" achieved through their partnership. Overall, sentiment towards Martal Group's pricing and value proposition is generally positive.
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United States (50) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Ontario

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ontario

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

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Industry Experience

SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Germany (2) Sweden (2) Luxembourg (1) Austria (1) Malta (1) Italy (1) New Zealand (1) Norway (1) Russia (1) Ireland (1) Switzerland (1) Greece (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.

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14 of 14 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, clients have praised Top Virtual Assistant for their professionalism, reliability, and efficient project management. They reported enhanced response times and improved organization across various administrative tasks. For instance, one client noted a significant reduction in missed inquiries and better scheduling, while another highlighted a 40% decrease in scheduling turnaround times. Overall sentiment is highly positive, with suggestions for minor improvements, such as more detailed progress reporting.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

The Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.

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4 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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United States (14) Canada (7) Israel (1)

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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Reviews mention Helpful
The feedback regarding 24H Virtual highlights their helpfulness and dedication. Clients appreciated Paul’s support, especially his willingness to provide detailed guidance on navigating the new website, which included over an hour of instruction. The team was consistently responsive, punctual, and reliable, ensuring that clients were well-informed throughout the project. Overall, the sentiment is highly positive, with strong recommendations for future engagements.

Web Dev, Content Mktg & Branding for Cleaning Company

5.0 Oct 19, 2021

Paul was very helpful. Even after the website was completed, he taught us how to navigate through the site. In fact, he spent over an hour explaining details. We also had other issues where we came back to him and he scheduled some time for us. Overall, he was very dedicated and patient.
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8 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Featured

What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Ontario

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Accommodating
The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges. Regular updates and transparent communication ensured we were always informed and confident in the progress being made.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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SaaS Customer Support for IT Marketing Agency

5.0 Feb 8, 2021

Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Ontario

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Ontario

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Valoris Center highlight their proactive and supportive approach in customer support and call center services. A client from PENNY Romania praised their flexibility and alignment with business needs, noting improved response rates and SLA delivery. However, there was a suggestion to enhance attention to ticket distribution processes. Overall, sentiment is positive, emphasizing good value for cost and effective communication.
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Reviews mention Exceptional results
Portage Sales has consistently delivered exceptional results, as highlighted by clients who experienced significant growth post-engagement. One client noted a transformative 35% to 40% increase in sales, with all events sold out, and praised Portage for their organized and empathetic approach. Another client emphasized the customized training that boosted confidence among sales reps, enabling them to close larger deals. Overall, the sentiment reflects high satisfaction with Portage's strategic support and tailored solutions.

Sales Coaching for Financial & Investment Congress

5.0 May 9, 2024

I would say that Portage Sales has been a key partner for us in improving in 2024. Our sales have completely turned around. And that is a direct result of the work I've been doing with Portage. Not only are all our events sold out, in fact, we added a new event. And it sold out. And we had a waiting list. Our sales have grown by 35% to 40%.
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Sales Training Services for Healthcare SaaS Company

5.0 Oct 18, 2022

The added confidence from the training has enabled reps to talk about solutions from a more horizontal, holistic perspective. That has helped them close more and bigger deals. Their sales are more multi-product and multi-pillar, across different verticals. The reps who took the training have closed deals significantly larger in size. And the results speak for themselves.
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Industry Experience

Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.
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IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Passionate about their work
Clients consistently highlight Clever Digital Marketing's passion for their work, particularly emphasizing the owners' active involvement in strategy and campaign monitoring. One client noted, 'The owners are very passionate and involved,' contrasting their engagement with experiences at other agencies. Additionally, they are described as 'trustworthy' and 'proven,' further reinforcing the sentiment of dedication and commitment to client success.

Marketing & Web Optimization for Retail Products Co.

5.0 May 17, 2022

The owners are very passionate and involved in the strategy, setup, and monitoring of our advertising campaigns. They also stay in the loop on the results. Other agencies I’ve worked with have employees that are less aligned and don’t see the entire picture of what we’re doing. I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Featured

What are Featured Providers?

A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ontario

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Ontario

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Industry Experience

Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & services

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United States (6) England (4) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Serves Ontario

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

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Reviews mention Unique expertise
VoiceLogic.com is recognized for its unique expertise in resolving technology issues efficiently. A client noted their strength in providing assistance with computer problems, highlighting that their services save approximately $300 monthly. Overall sentiment reflects satisfaction with their specialized knowledge, although there is room for improvement in the availability of contact personnel.

Customer and Tech Support for Telecommunications System

2.5 Dec 24, 2017

They have a lot of expertise.
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1 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for Energy Company
4.5 — Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Get Ninja - Virtual Assistant

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Recruiting +2 services

20% Sales Outsourcing

20% Staffing

Get Ninja - Virtual Assistant specializes in providing virtual assistant services that include email management, travel arrangements, and document handling. Clients report significant improvements in workload management and a 20%–35% reduction in expenses. With 100% positive feedback, clients appreciate their proactive approach and timely delivery of tasks, without requiring supervision.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Get Ninja - Virtual Assistant for their effective virtual assistant services, noting significant improvements in project management and efficiency. One client highlighted a 20%-35% reduction in company expenses due to their contributions, while another commended their proactive communication and reliability. Overall sentiment is highly positive, with clients expressing satisfaction with the team's initiative and alignment with company values, indicating a strong fit for ongoing projects.
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Industry Experience

Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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REACH

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

35% Email Marketing

15% Marketing Strategy

10% AI Development +4 services

10% Custom Software Development

10% Low/No Code Development

10% Market Research

10% Sales Outsourcing

REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

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Reviews mention Proactive
Clients consistently commend REACH for their proactive approach and effective communication. One client noted, 'Joseph was on it. They were very organized and always proactive in communication,' highlighting their commitment to keeping clients informed throughout the project. Another client praised their work ethic, stating, 'Their outstanding effort to perform' was impressive. Overall, the sentiment surrounding REACH's proactive engagement is overwhelmingly positive, contributing significantly to client satisfaction.

Generative AI Tool Dev for Capital Investment Firm

5.0 Jan 17, 2024

Yes, Joseph was on it. They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps. The most unique thing is that Joseph truly loves automation - he really enjoyed the work he did with me, and it showed.
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Industry Experience

REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.
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Software Financial services Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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United States (2) Canada (1)

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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Monochromatic Partners highlights their structured and responsive project management, with clients noting timely delivery and clear communication. One CEO praised their commitment to understanding client context, fostering a partnership rather than a vendor relationship. The overall sentiment is highly positive, with clients expressing satisfaction with the strategic value provided and a willingness to engage them for future projects.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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DMT Business Development

5.0 79 reviews

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

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Reviews mention Open to feedback
Clients consistently praised SalesNash for their responsiveness and openness to feedback. One client noted their 'ability to take in feedback' and emphasized their transparency in reporting issues and working on solutions. Another highlighted the team's 'cooperative' nature and their willingness to implement suggestions, which led to improved outcomes. Overall, the sentiment is highly positive, with clients appreciating the constructive communication and adaptability throughout their projects.

Sales Assisstance for Software Company

5.0 Jun 28, 2023

They can take in feedback. Transparent - Openly reported issues and worked on fixing them.
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Outbound Lead Generation for Software Company

5.0 May 3, 2023

Their team was always open to feedback and took an action-oriented approach to incorporate our guidance.
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Lead Generation for Developer Tools Company

5.0 Oct 14, 2022

SalesNash is very communicative and quick to execute on feedback we provide. We have access to them via Slack during workdays and also during regular check-ins.
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Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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More responsive than most other service providers

DMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Voices

Not yet reviewed

$1,000+

Undisclosed

50 - 249

London, Canada

Services provided

80% Call Center Services

10% Broadcast Video

10% Video Production

Voices is a midsize London, Canada-based telephone answering service. Their services include Call Center Services and Video Production.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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SE Telecom

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Newmarket, Canada

Services provided

80% Call Center Services

5% Cloud Consulting & SI

5% Cybersecurity +2 services

5% IT Managed Services

5% Unified Communications Consulting & SI

Founded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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AMPLIFIED ANALYTICS

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

10% AI Consulting

10% API Development +2 services

10% Other Application Development

10% Transcription

AMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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Apex Meeting Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Whitby, Canada

Services provided

15% Call Center Services

75% Sales Outsourcing

10% Email Marketing

Sales Outsourcing company Apex Meeting Solutions is located in Whitby, Canada. Their services include Sales Outsourcing and Call Center Services.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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RoundAssist Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Toronto, Canada

Services provided

20% Call Center Services

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI +2 services

20% Custom Software Development

20% IT Managed Services

RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.
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Tech Sales Funnel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Canada

Services provided

60% Sales Outsourcing

30% Email Marketing

10% CRM Consulting and SI

Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Gracious Tiles & Hardwood Flooring

Not yet reviewed

$100,000+

Undisclosed

2 - 9

Oakville, Canada

Services provided

50% Sales Outsourcing

50% Warehousing & Distribution

Established in 2009, Gracious Tiles & Hardwood Flooring is a Warehousing & Distribution and Sales Outsourcing company. The team provides Warehousing & Distribution and Sales Outsourcing.
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CAPITALTEK

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Ottawa, Canada

Services provided

15% Call Center Services

50% IT Managed Services

25% Cybersecurity +1 service

10% IT Strategy Consulting

CAPITALTEK is an Ottawa, Canada-based IT managed services company. Established in 2008, the team specializes in IT managed services and Cybersecurity.
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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PlatXP Creative

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Vaughan, Canada

Services provided

40% Sales Outsourcing

25% Direct Marketing

20% AI Consulting +1 service

15% Marketing Strategy

PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.
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Leadify Ninja

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Oakville, Canada

Services provided

45% Email Marketing

45% Sales Outsourcing

10% CRM Consulting and SI

Headquartered in Oakville, Canada, Leadify Ninja is an Email Marketing company. Launched in 2023, the team specializes in Email Marketing and Sales Outsourcing.
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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Business Consulting

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% IT Staff Augmentation

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

30% Commercial Brokerage Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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OnPath

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Ottawa, Canada

Services provided

25% Call Center Services

75% Sales Outsourcing

OnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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MJR Capital Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mississauga, Canada

Services provided

40% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing

MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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Suite Excel Collections

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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