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Top Call Center Services & Voice Services in Toronto

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Martal Group

4.8 104 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation and sales engagement company, providing services such as outbound call center and telemarketing services. They have a mixed feedback record: approximately 70% of clients praise their responsiveness and ability to generate leads, while 30% express concerns about communication and the effectiveness of their campaigns. Their expertise in creating effective outreach strategies and adaptable project management is frequently highlighted.

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6 of 7 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
In the last six months, clients have praised Martal Group for their effective lead generation and appointment-setting capabilities, noting significant increases in qualified sales conversations and brand visibility. For instance, ICUC Social highlighted their organized and communicative project management, while Canalini Consulting commended their proactive approach. However, some clients suggested room for improvement in campaign metrics visibility and earlier testing of messaging variants. Overall, sentiment is highly positive, emphasizing Martal Group's role as a valuable extension of their clients' teams.
Read 7 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
The feedback regarding Martal Group's overall cost and value for money is predominantly positive. Clients consistently highlighted that the pricing aligned with their budgets, with one stating, "good value for cost." Another client noted that Martal helped generate numerous qualified leads, exceeding expectations for lead quality. However, a few reviews pointed out areas for improvement, such as the need for more transparency in campaign metrics. Overall, clients found Martal's services to be cost-effective, leading to significant business growth and strong ROI.
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United States (49) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)
1 of 1 Toronto-based review is 5 stars

1 Toronto-based review for Call Center Services in past 6 months

Less than $10,000 avg. project cost for Call Center Services services in Toronto

Toronto-based Call Center Services project highlight

SMM, Email Mktg & Call Center Services for Automation Co
5.0 — Martal Group provides social media, email marketing, and call center services for a process automation company. The team generates leads for the client through cold outreach and LinkedIn marketing. Read more
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Purple Sales

4.7 19 reviews
Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

65% Sales Outsourcing

10% CRM Consulting and SI +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a sales development and contact center services company specializing in lead generation, appointment setting, and outbound call center services. The reviews highlight their impressive ability to integrate with clients' teams, with 100% of reviewers noting their efficient project management and communication. Positive feedback is prevalent, with 95% of reviewers praising their strategic approach and customer-focused service. Purple Sales is highly regarded for its proficiency in securing qualified leads and enhancing clients' sales pipelines.

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0 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for Purple Sales highlights their effectiveness in generating qualified appointments and managing client relationships. Clients noted impressive results, such as consistent appointment bookings and a high volume of outreach efforts. The efficiency and attentiveness of team members, particularly in understanding technical aspects, were frequently praised. Overall, clients expressed satisfaction with communication and project management, with no significant areas for improvement identified.
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Industry Experience

Purple Sales has demonstrated strong expertise across various industries including Human Resources, Information Technology, IT Services, Business Services, Telecommunications, Non-profit, Advertising & Marketing, Energy & Natural Resources, and Media. Client feedback highlights their effectiveness in lead generation, appointment setting, and sales strategy development. Overall, sentiment is highly positive, emphasizing their attentive service, innovative solutions, and commitment to client success, making them a suitable partner for organizations seeking impactful sales and marketing support.
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Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Software Advertising & marketing Media Human Resources

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Canada (13) United States (4) France (1)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)
1 Toronto-based review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost for Call Center Services services in Toronto

Call Center Services project highlight

Lead Generation for Industrial Cleaning Company
4.5 — Purple Sales provided lead generation services for an industrial cleaning company. The team sourced companies and contacts in three regions, defined call and email scripts, and made qualified Read more
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Featured

What are Featured Providers?
SupportYourApp

4.9 75 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.

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Reviews mention Unique expertise
Clients have expressed strong satisfaction with SupportYourApp's unique expertise, particularly in specialized areas like medical knowledge which enhances customer interactions. One client noted the impressive proficiency of their support agents, highlighting their ability to provide accurate information about products. Overall, the sentiment reflects confidence in the company's capability to meet specific needs, with clients appreciating the dedication and readiness of the team to cooperate effectively.

Customer Support Services for B2C IT company

5.0 Dec 26, 2022

The most impressive aspect of SupportYourApp is their approach to team training. This unique method distinguishes them from other companies, ensuring that their team is always ready and capable of providing professional help for every customer ticket.
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Call Center Services for B2C Nutritional Product Company

4.5 Nov 7, 2022

I am particularly impressed by their extensive expertise in the field of customer support. Their dedication to providing the exact services needed and their willingness to cooperate make them a reliable partner for our business.
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Customer Support for Tech Startup

5.0 Nov 10, 2020

SupportYourApp developed expertise in our product within the first few weeks. Their ability to integrate seamlessly with our existing systems and dramatically reduce response times showcases their efficiency and understanding of customer support processes.
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Call Services for Vacation Rental Company

5.0 Jul 22, 2020

SupportYourApp's professionalism and expertise in their field are noteworthy. Their agents continuously learn and adapt to our business needs, advising us on necessary changes, which demonstrates their comprehensive communication expertise.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend SupportYourApp for their cost-effectiveness and the value they provide. Multiple reviews highlight that the pricing aligns well with budgets, leading to strong partnerships. For instance, one client noted the 'good value for cost' and another emphasized 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with numerous clients expressing satisfaction with the quality of service relative to the investment, indicating a strong return on investment.
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United States (23) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

This provider is fluent in 6 languages:

English

French

Italian

Arabic

Spanish

German

This provider is available in 2 time zones:

Central European Time (CET)

Universal Coordinated Time (UTC)
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ContactPoint 360

4.7 5 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cairo, Egypt

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a customer service center specializing in call center services, including inbound and outbound call handling, email and chat support, and back-office operations. With 100% positive feedback, reviewers consistently praise their proactive project management, adaptability, and ability to enhance customer satisfaction while maintaining quality and meeting deadlines. Areas for potential improvement include offering more detailed insights and simplified reporting.

See all 5 projects

2 of 4 reviews are 5 stars

3 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, clients have praised ContactPoint 360 for their exceptional project management and responsiveness. Notably, one client highlighted improved customer satisfaction and reduced response times, while another emphasized the seamless integration of their team as an extension of their own. Overall sentiment is overwhelmingly positive, with feedback indicating a strong culture fit and value for cost. Suggestions for improvement include more detailed performance reporting, but these do not overshadow the successful outcomes achieved.
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Industry Experience

ContactPoint 360 has demonstrated strong expertise in the Advertising & Marketing industry, providing efficient customer support and back-office solutions that enhance service quality and response times. Clients noted improved customer satisfaction and the ability to scale operations effectively. Additionally, they have successfully ventured into the Automotive sector, where they improved support response times and operational efficiency. Overall, the sentiment across both industries is highly positive, highlighting their professional management, adaptability, and commitment to quality.
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Advertising & marketing Automotive

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Toronto, Canada

1880 O'Connor Drive
Toronto, Canada M4A 1W9
201 - 250

888-257-9892

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1 Toronto-based review for Call Center Services in past 6 months

Less than $10,000 avg. project cost for Call Center Services services in Toronto

Call Center Services project highlight

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Task Virtual reflect a highly positive sentiment, highlighting their expertise in SEO and tailored strategies for diverse industries. Clients praised their excellent project management, timely delivery, and responsive communication. Notably, one client from PESTUK reported significant increases in organic traffic and inbound leads, while the Executive Director of a financial services company noted impressive growth in website visibility. Overall, clients expressed satisfaction with results and noted minimal areas for improvement.
Read 2 Recent Reviews

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)
Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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WorkStaff360

5.0 21 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Staffing

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

The Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.

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Reviews mention Flexible
Clients consistently highlight the flexibility of The Sales Factory as a key strength. For instance, one client noted their 'willingness to work with us to define a prospect list,' while another emphasized their 'outstanding project management' and ability to incorporate flexibility into existing processes. Overall, the sentiment regarding flexibility is highly positive, indicating that The Sales Factory adapts well to client needs and fosters a collaborative environment.

Lead Gen & Outsourced Business Staff for IT Services Co

5.0 Aug 7, 2024

Their flexibility and willingness to work with us to define a prospect list were impressive. There was some disagreement initially about the Ideal Customer Profile (IDP) that could have been more clearly defined, but I think that was primarily related to some internal turnover that we had during the ramp-up period.
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Lead Generation for Geotechnical & Engineering Services Co

5.0 Aug 6, 2024

They flexed to meet our needs and requirements in order to reach our target audience. I believe as our relationship with Sales Factory develops over time, we will be able to hone in on our target market.
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Mkt Research & Sales Outsourcing for Tech Cert & Training Co

5.0 Jul 31, 2024

We really appreciated the flexibility they brought within their existing processes. This allowed for some nuance and learning on both sides. No. The process worked. In fact, I've taken some of what I learned from TSF and put it into our own internal sales processes.
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Sales Outsourcing for Portable Sawmill Manufacturer

4.5 May 3, 2024

Pretty dynamic, modular and flexible. They understand sales. Performance may increase if we spend a little more time continually evolving the knowledge and training to connect deeper and faster with leads.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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United States (14) Canada (7) Israel (1)

1 of 2 Toronto-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Toronto

Toronto-based Call Center Services project highlight

Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Reasonable pricing
Clients have noted Simply Contact's pricing as a significant advantage, highlighting it as a 'huge plus' in their service offerings. One client specifically appreciated the 'good price for German-speaking resources,' which influenced their decision to collaborate. However, while pricing is favorable, clients have expressed concerns regarding the effectiveness of sales results, suggesting that while Simply Contact is competitive in terms of cost, there may be limitations in their sales capabilities.

Telemarketing Outsourcing for Call Center

4.0 Jun 4, 2020

Simply Contact’s prices are a huge plus. I can’t recommend Simply Contact for sales because of our experience, but if someone needs customer support or resources to handle incoming calls and emails, Simply Contact offers great pricing.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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More responsive than most other service providers

Simply Contact is responsive
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Toronto, Canada

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dassendorf, Germany

Dorfstrasse 222
Dassendorf, Germany 21521
50 - 75

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Veta Virtual

4.9 59 reviews

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Veta Virtual is a company specializing in Contact Center Services, with a focus on managing inbound and outbound calls, and providing telephonic support. The reviews are overwhelmingly positive, noting their excellent customer care services and responsiveness. Impressively, 90% of reviewers emphasize their high-quality customer support and adaptability to client needs, with particular praise for their project management, reliability, and the seamless integration of their services.

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Reviews mention Reasonable pricing
Clients have consistently praised Veta Virtual Receptionist for their reasonable pricing, noting it as a key factor in their selection process. One client highlighted the 'competitive pricing' and 'affordable' services, while another emphasized the absence of hidden fees. Overall, the sentiment regarding pricing is overwhelmingly positive, with clients expressing satisfaction with the value received in relation to the cost of services.

Call Center Services for Speech Clinic

5.0 Jul 8, 2021

Compared to other similar companies, they have very flexible packages that make them stand out from both a pricing and value perspective. It was also a very easy process to get started.
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Virtual Receptionist Services for Law Firm

5.0 Apr 23, 2021

What did you find most impressive about this company? The personal attention and the competitive pricing.
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Call Center Services for Law Firm

5.0 Nov 27, 2024

Veta did a great job handling our overflowing inbound calling, as well as making outbound calls to leads. They followed our procedures well, and we very easy to work with. Veta made scaling my business up possible for an affordable price.
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3 of 4 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Veta Virtual highlight exceptional service and responsiveness across various client engagements. Clients noted that calls were answered professionally, and their needs were met with attentiveness. One client emphasized Veta's commitment by continuing service beyond contract termination to ensure a smooth transition. Overall, the sentiment is overwhelmingly positive, with clients praising the company's culture fit, effective call management, and personalized attention, although a few mentioned areas for potential improvement in cost calculation.
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Average Project Cost Breakdown

Less than $10,000 (29) $10,000 to $49,000 (10) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Veta Virtual for their affordability and excellent value for money. They highlight the company's competitive pricing, which fits various budgets, and the significant impact on operational efficiency. One client noted that Veta's services allowed their business to grow without the need for additional resources, while another emphasized the substantial increase in consultation bookings due to Veta's responsive handling of calls. Overall, the sentiment reflects high satisfaction with both cost-effectiveness and service quality.
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12 of 12 Toronto-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Toronto

Call Center Services project highlight

Virtual Assistant for Boutique Law Firm
5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read more
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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Reviews mention Customized support
Clients express high satisfaction with AnswerForce's customized support, highlighting their flexibility in adapting scripts to meet specific business needs. One client noted, "The ability to change and update the script is a big deal for our company," emphasizing the value of responsiveness and adaptability. Overall, the sentiment reflects a strong appreciation for their tailored services, with clients feeling supported and engaged throughout their collaboration.

Answering Services for Home Improvement & Repair Company

5.0 May 4, 2020

They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.
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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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Featured

What are Featured Providers?
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Experienced
The feedback reflects a highly positive sentiment towards Valoris Center, emphasizing their extensive experience and professional team. The Customer Experience Manager highlighted their effective lead management and customer satisfaction surveys, which significantly improved service quality and client loyalty. Clients appreciated the real-time communication and customization of solutions. While initial operational shifts posed challenges, the partnership was successfully calibrated, showcasing Valoris as a reliable and knowledgeable partner in enhancing customer experiences.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Beograd, Serbia

7 Brankova
Beograd, Serbia 11000
41 - 49

+38 111 321 68 81

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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

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Reviews mention Exceeds expectations
Belkins consistently exceeds client expectations, as evidenced by their impressive results across various projects. Clients reported significant achievements, such as booking 57 meetings, exceeding initial goals by 160%, and delivering over 84 qualified appointments. Feedback highlighted their exceptional project management, clear communication, and tailored strategies that resonated with specific business needs. One client noted, 'Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat.' Overall, the sentiment reflects a strong satisfaction with Belkins' performance.

Market Research & Sales Outsourcing for Design Studio

5.0 Aug 21, 2024

We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.
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Appointment Setting for Medical Equipment Manufacturer

5.0 Jul 18, 2024

Belkins' ability to consistently exceed expectations and deliver high-quality appointments, along with their strong project management and responsiveness, stood out as particularly impressive.
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Lead Generation for Financial Services Company

5.0 May 3, 2024

Belkins exceeded expectations at every turn. We've partnered with other lead generation companies and done outreach ourselves, but Belkins stands out from the crowd. Their collaborative spirit, commitment to results, and innovative thinking were their invaluable assets.
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Email Mktg & Sales Outsourcing for Commercial Video Prod Co

5.0 Feb 8, 2024

We liked how Belkins exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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Email Marketing, Lead Gen & Sales for Social Media Software

5.0 Oct 12, 2023

Belkins truly exceeded our expectations by their ability to deliver outstanding results in a very short time frame. Their expertise in outbound sales and lead generation was evident from the moment we started working together.
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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, Belkins has received overwhelmingly positive feedback for their lead generation services. Clients praised their expertise in refining ideal customer profiles and executing effective outreach strategies, resulting in significant appointment bookings. One client reported achieving 78 qualified appointments and a 3.6x ROI, while another noted 137 booked demos with strong lead quality. Communication and project management were consistently highlighted as clear and organized. Overall, clients expressed high satisfaction with the results and ongoing collaboration.
Read 6 Recent Reviews

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Dover, DE

8 The Green STE 4331
Dover, DE 19901
6 - 9

13028035506

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1 of 1 Toronto-based review is 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Toronto

Call Center Services project highlight

Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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View projects from:

United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Select Industry to see insights

Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

2 of 2 Toronto-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Toronto

Call Center Services project highlight

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Reviews mention Customized support
The overall sentiment regarding Portage Sales' customized support is highly positive. Clients emphasized the company's tailored approach, with one stating, "Portage didn't try to fit us into a predetermined mold, but they tailored their solution to be most effective for our team and specific needs." Another client appreciated the flexibility and adaptability of Portage, noting their investment in understanding unique business contexts. This personalized support led to significant behavioral changes and improved client interactions, illustrating Portage's commitment to customized solutions.

Corporate Training for Marketing Company

5.0 Feb 1, 2024

A standout aspect of our experience with Portage was their personalized approach. They understood our context and tailored the solution to fit our needs, which was a major differentiator from other partners. This approach was a main factor in the success we achieved through our engagement with Portage.
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Sales Training Services for Healthcare SaaS Company

5.0 Oct 18, 2022

I was impressed with how much Portage was invested in understanding who we were as a business. It wasn't generic training; it was highly customized for our specific needs and sector. Also, we had some very senior team members who have worked in healthcare for 20+ years. At the same time, we had some junior reps. Both groups had different needs, but both could take something away from the training.
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Leadership Development Program for Visual Marketing Platform

5.0 Sep 15, 2022

Portage also did a lot of customizing and adapting the training so that it was relevant to us and we could use it immediately. The leader made themselves very available for any help we needed outside the sessions. Most of my communication was through the course leader, and that was great.
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Industry Experience

Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.
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IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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Canada (9) United States (1)
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Exceptional results
Clients have consistently praised Clever Digital Marketing for delivering exceptional results. One client highlighted significant improvements in ad position, ROI, and traffic, stating that the team 'reads our minds' in aligning content with their brand. Another noted their professionalism and expertise, leading to quantifiable success in marketing campaigns. Overall, the sentiment reflects a strong satisfaction with the results achieved and the effective communication and collaboration established throughout the partnership.

Paid Ad Marketing Campaigns for SMM & Creative Design Agency

5.0 Jun 22, 2022

Across the board, we've seen monthly ad position increases for key terms, ad spend ROI, business conversions, and site traffic. Clever Digital Marketing knows exactly how they're adding value to our company because they know what questions to ask. Clever Digital Marketing delivers results, and we have a positive ROI, but our relationship with them is more important to me.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Toronto, Canada

250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2

+1 (604) 210 8100

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

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Reviews mention Unique expertise
VoiceLogic.com is recognized for its unique expertise in resolving technology issues efficiently. A client noted their strength in providing assistance with computer problems, highlighting that their services save approximately $300 monthly. Overall sentiment reflects satisfaction with their specialized knowledge, although there is room for improvement in the availability of contact personnel.

Customer and Tech Support for Telecommunications System

2.5 Dec 24, 2017

They have a lot of expertise.
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1 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for Energy Company
4.5 — Read more
Read 3 Reviews

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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Reviews mention Flexible
Clients consistently highlight BringToMarket's flexibility in adapting to their evolving needs. One CEO noted that BTM's processes were 'adaptable and flexible,' allowing for seamless collaboration through dedicated communication channels. Similarly, a co-founder emphasized the team's agility, stating they were 'open to feedback' and integrated well with their systems. Overall, the sentiment reflects a strong appreciation for BTM's ability to accommodate client requirements and enhance project outcomes.

Branding for Business Services Company

5.0 Jul 12, 2024

BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.
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Branding & Website Dev Svcs for IT Services Company

5.0 Jul 8, 2024

BTM's team is agile and flexible; they integrated with our system to communicate and work with us daily. We had weekly calls to discuss successes and challenges encountered, and they were always open to feedback and met our requirements.
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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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Toronto, Canada

7 Grosvenor St
Toronto, Canada M7A 2G6
2 - 5

4374356425

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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REACH

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

35% Email Marketing

15% Marketing Strategy

10% AI Development +4 services

10% Custom Software Development

10% Low/No Code Development

10% Market Research

10% Sales Outsourcing

REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

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Reviews mention Experienced
The feedback regarding REACH emphasizes their responsiveness and efficiency, with one client noting that deliverables were often provided ahead of schedule. The President of SteppeMedia highlighted their impressive skills and ease of collaboration, stating, 'They are very skilled and easy to work with.' However, a suggestion for improvement was made regarding ensuring clients are prepared to manage the leads generated. Overall, the sentiment is highly positive, reflecting satisfaction with their services.

Email Marketing & Lead Gen for Digital Media & Design Co

5.0 Jan 17, 2024

Everything was delivered early in most cases and they were pretty fast to respond to all questions. Excellent follow up as well. They are very skilled and easy to work with.
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Industry Experience

REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.
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Software Financial services Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Monochromatic Partners highlights their exceptional project management and client integration. A CEO noted their structured and responsive approach, delivering key items on time while adapting to evolving needs. Clients appreciated their commitment to understanding business contexts and fostering a partnership dynamic rather than a vendor relationship. Overall, sentiment is highly positive, with clients expressing satisfaction with their strategic value and willingness to collaborate again.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Mississauga, Canada

E300 6860 Century Ave
Mississauga, Canada L5N 2V8
76 - 100

1 905 819 8939

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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Edmonton, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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RoundAssist Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Toronto, Canada

Services provided

20% Call Center Services

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI +2 services

20% Custom Software Development

20% IT Managed Services

RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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Get Ninja - Virtual Assistant

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Recruiting +2 services

20% Sales Outsourcing

20% Staffing

Get Ninja - Virtual Assistant is a call center service in Toronto, Canada. Their services include Call Center Services and Back Office Outsourcing.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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1 of 1 Toronto-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Toronto

Toronto-based Call Center Services project highlight

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Business Consulting

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% IT Staff Augmentation

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

30% Commercial Brokerage Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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MJR Capital Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mississauga, Canada

Services provided

40% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing

MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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Suite Excel Collections

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Lead Generators International®

4.9 14 reviews

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Call Center Services

15% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

Lead Generators International® is a company specializing in outbound call center and telemarketing services, generating leads and expanding client networks. Reviews highlight their strong project management skills, with 100% of reviews noting timely delivery and effective communication. Clients commend their professionalism and ability to understand and represent products accurately, with approximately 83% expressing satisfaction without suggesting improvements.

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Reviews mention Results-oriented
Lead Generators International® received positive feedback for their results-oriented approach, demonstrating measurable success in lead generation. One client noted LGI booked 35 virtual demos and sent 40 emails, while another reported 128 attended appointments from 1,700 calls. Clients appreciated their professionalism and responsiveness, with one stating that LGI's efforts led to increased sales and long-term client relationships. Overall, the sentiment reflects satisfaction with LGI's effectiveness in achieving client goals and delivering tangible results.

Marketing for Consulting & Learning Academy

5.0 Jan 31, 2023

Lead Generators International® made 1,700 calls, and 128 of those became attended appointments for follow-up and potential business opportunities. We were delighted with those results, so Lead Generators International® met our expectations. Lead Generators International® was able to meet deadlines and stay on budget. Regarding tools, we used weekly Zoom meetings and emails for questions — communication was great.
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Appointment Setting & Lead Generation for Consulting Company

5.0 Apr 16, 2019

The most prominent metric is that we were able to make more money in sales and profit than what we spent for Lead Generators International’s efforts. Further, I still work with many of those new clients regularly all these years later. But maybe more important than that initial success is the clarified vision we were able to project to our clients. I had to answer so many questions at the beginning of the contract about parts of our service that we hadn’t critically analyzed.
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6 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Construction Company
5.0 — Lead Generators International® was hired to generate leads for a construction company. They held cold calling campaigns, creating a list of contacts using ZoomInfo and the client's internal email Read more
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Industry Experience

Lead Generators International® demonstrates expertise in various sectors, including Construction, Healthcare, Consulting, Financial Services, and Manufacturing. Reviews indicate a strong performance in lead generation, with clients praising their tailored approach, effective communication, and adaptability to specific industry needs. Particularly, businesses in Construction and Healthcare noted significant lead acquisition success, while those in Financial Services and Consulting highlighted strong ROI and project management. Overall, sentiment across industries is overwhelmingly positive, making them a strong choice for companies seeking reliable lead generation services.
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Construction Other Industry Consulting Engineering Transportation Financial services Manufacturing Healthcare IT Services Consumer Products

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Toronto, Canada

401 Bay Street, 16th Floor
Toronto, Canada M5H 2Y4
10 - 15

1-800-306-1365

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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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Affinity Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.
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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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Top Call Center Services & Voice Services in Toronto

List of the Top Toronto Call Center Companies & Voice Services

Reviews mention Adaptable

Back Office Outsourcing for E-Commerce Co

Call Center Services for Gaming Company

CX Outsourcing for Financial Services Firm

CX Outsourcing for Financial Services Firm

Back Office Outsourcing for E-Commerce Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 7 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

SMM, Email Mktg & Call Center Services for Automation Co

Reviewed 2 times in the past 6 months

Industry Experience

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Lead Generation for Industrial Cleaning Company

Reviews mention Unique expertise

Customer Support Services for B2C IT company

Call Center Services for B2C Nutritional Product Company

Customer Support for Tech Startup

Call Services for Vacation Rental Company

Technical Support for Analytics Platform

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Attentive

Call Center Services for Software Company

Call Center Services for Property Management Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Industry Experience

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Call Center Services for Marketing Agency

Reviewed 2 times in the past 6 months

Call Center Services for Event Staffing Company

Reviews mention Flexible

Lead Gen & Outsourced Business Staff for IT Services Co

Lead Generation for Geotechnical & Engineering Services Co

Mkt Research & Sales Outsourcing for Tech Cert & Training Co

Sales Outsourcing for Portable Sawmill Manufacturer

Average Project Cost Breakdown

What Clients Have Said

Call Center & Lead Gen Services for Logistics Co

Reviews mention Unique expertise

Customer & Ticket Support Services for Beauty Tech Company

Call Center Services for E-Commerce Company

six eleven global services is very responsive

Reviews mention Reasonable pricing

Telemarketing Outsourcing for Call Center

Call Center Staffing for Government Helpline

Industry Experience

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Simply Contact is responsive

Reviews mention Receptive

Call Center Services for Automotive Services Company

Average Project Cost Breakdown

What Clients Have Said

Significo is very responsive

Reviews mention Reasonable pricing

Call Center Services for Speech Clinic

Virtual Receptionist Services for Law Firm

Call Center Services for Law Firm

Reviewed 4 times in the past 6 months