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Top Call Center Services & Voice Services in Toronto

Ratings Updated: March 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
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Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Martal Group

4.8 105 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% AI Agents +1 service

10% Email Marketing

Martal Group is a lead generation and sales engagement company specializing in outbound call center and telemarketing services. They effectively use multi-channel approaches like emails, phone calls, and LinkedIn to generate leads and set appointments. Approximately 87.5% of reviews highlight their proficiency in meeting deadlines and responsiveness. However, 25% mention areas for improvement, such as targeting larger companies or increasing meeting bookings.

See all 105 projects

5 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews of Martal Group reflect a highly positive sentiment among clients, highlighting their effectiveness in lead generation and appointment setting. Clients praised their proactive communication, timely delivery, and the ability to understand and adapt to unique market needs. For instance, ICUC Social noted a significant increase in brand visibility and lead quality, while Canalini Consulting commended their organized project management. Some clients suggested improvements in targeting larger companies and refining messaging strategies.
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Industry Experience

Martal Group has demonstrated significant expertise in various sectors, including Advertising & Marketing, Information Technology, and Telecommunications. Clients praised their lead generation capabilities, effective communication, and tailored outreach strategies that align with specific industry needs. The overall sentiment is positive, highlighting their ability to generate qualified leads and secure appointments, particularly in IT and B2B markets. Organizations seeking growth in these sectors would likely benefit from Martal's comprehensive approach and industry knowledge.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently recognized for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering effective lead generation results. Clients from various industries highlighted the quality of leads generated, often exceeding expectations, and appreciated the transparency and responsiveness of the team. For instance, one client remarked on the "good value for cost," while another emphasized the "excellent ROI" achieved through their partnership. Overall, sentiment towards Martal Group's pricing and value proposition is generally positive.
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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

Toronto clients appreciate Martal Group's proficiency in creating targeted sales strategies, managing complex campaigns, and fostering industry connections. Their professional approach, transparency, and ability to adapt marketing efforts have resulted in increased opportunities, successful outreach, and a solid sales pipeline across various sectors.
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Purple Sales

4.7 22 reviews
Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

65% Sales Outsourcing

10% CRM Consulting and SI +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a professional sales development company specializing in outbound call center services, customer support services, and telemarketing services. The reviews indicate that Purple Sales excels in creating sales pipelines and booking qualified meetings, with clients noting a significant increase in participant engagement and lead conversion rates. Approximately 90% of reviews highlight their impressive project management and effective communication, while around 10% suggest areas for improvement, such as enhancing outreach strategies.

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Reviews mention Knowledgeable
Purple Sales is recognized for its knowledgeable approach, particularly in executing outbound campaigns effectively. A client noted their 'expertise on the matter,' highlighting their ability to quickly adapt to specific needs and deliver results. The responsiveness and efficiency of their team were also praised, as they managed to set up entire campaigns within days and provided valuable insights and improvements. Overall, the sentiment reflects a strong appreciation for their industry knowledge and adaptability.

Business Development for Mobile App Developer

5.0 Jul 21, 2021

How quickly they could adapt to our needs, and how qualified they were on their subjects. They are truly expert on the matter.
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3 of 5 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, client feedback for Purple Sales has been overwhelmingly positive. Clients praised their effective communication, adaptability, and high-quality reporting. For instance, one client noted a 36.5% increase in event participants due to their outreach efforts. Regular check-ins and a structured approach were highlighted as key strengths. Areas for improvement included a desire for more listening sessions and adjustments to outreach strategies, but overall sentiment reflects a high level of satisfaction with the results achieved.
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Industry Experience

Purple Sales has demonstrated expertise across diverse industries, including cybersecurity, energy, consumer products, information technology, telecommunications, and advertising. Feedback highlighted their strong lead generation capabilities, effective communication, and adaptability to client needs, leading to improved sales performance and expanded market reach. Overall, clients expressed satisfaction with Purple Sales' professionalism and strategic insights, making them a suitable partner for businesses in need of sales development and marketing support across these sectors.
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Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Advertising & marketing Media Consumer products & services Human Resources Software Other industries

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More responsive than most other service providers

Purple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

See all 11 projects
Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Toronto, Canada

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

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Reviews mention Helpful
Clients consistently note the helpfulness and adaptability of SupportYourApp's team. One client highlighted their 'very adaptive and helpful' nature, while another praised the company's 'willingness to learn and work with new things.' Additionally, a client from Stellar Development Foundation emphasized their readiness to provide any needed information, stating that communication is always a pleasure. Overall, the sentiment regarding helpfulness is overwhelmingly positive, with clients expressing satisfaction and appreciation for the support received.

BPO for Blockchain-Based Noncustodial Wallet Provider

5.0 Aug 2, 2023

We have established a friendly yet professional communication with the management team. They are always ready to help and deliver the best possible result in any situation. We are very satisfied with them overall.
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Call Center Services for Meditation App

5.0 Jan 23, 2023

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive. They are always ready to help and take on new things and responsibilities.
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Customer Support Services for B2C IT company

5.0 Dec 26, 2022

We are very satisfied with the workflow between us and SupportYourApp. They are always very glad and ready to help us. Since we started working with SupportYourApp, our support system has been improved.
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Customer Service Outsourcing for Baggage Solutions Company

4.0 Jan 27, 2025

SupportYourApp's professional setup and helpfulness are impressive. They are all very adaptive and helpful. Their response to our needs has been timely and accommodating.
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11 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
Recent reviews for SupportYourApp reflect a consistently positive sentiment among clients, highlighting their exceptional responsiveness and dedication. Clients praised the company's 24/7 support capabilities, with one noting an average response time of just five minutes. Another client commended the team's proactive approach in identifying workflow improvements. Additionally, clients appreciated the seamless integration of SupportYourApp's services into their operations, with many reporting significant increases in customer satisfaction. Overall, the feedback indicates strong performance and alignment with client goals.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
Read 32 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (6) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.
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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

See all 6 projects
Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

ContactPoint360 in Toronto specializes in CX, BPO, and digital services, providing scalable support, chat, email, and back-office solutions. Reviewers highlight their timely project delivery, quality focus, and quick adaptation, ensuring improved customer satisfaction and efficient handling of peak periods.
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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.

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12 of 12 Call Center Services reviews are 5 stars

11 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

The Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.

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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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United States (14) Canada (7) Israel (1)

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Review Rating from Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Toronto-based clients praise The Sales Factory for their expertise in lead generation, outbound sales, and strategic outreach across diverse projects. Their responsive team, transparent communication, and ability to handle complex campaigns have consistently delivered qualified leads and appointments, enhancing clients' sales pipelines and growth.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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Featured

What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Toronto, Canada

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Toronto, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Valoris Center highlight their proactive and supportive approach in customer support and call center services. A client from PENNY Romania praised their flexibility and alignment with business needs, noting improved response rates and SLA delivery. However, there was a suggestion to enhance attention to ticket distribution processes. Overall, sentiment is positive, emphasizing good value for cost and effective communication.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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Reviews mention Open to feedback
The feedback regarding 24H Virtual's openness to feedback is largely positive. Clients appreciate their receptiveness to criticism and willingness to make necessary improvements, as noted in the review where the client stated, "they seem to be open and receptive to criticism, and they can fix things." However, there are areas for improvement, such as communication among agents and timely follow-ups. Overall, the sentiment reflects satisfaction with their adaptability and commitment to enhancing service quality.

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

Moreover, they seem to be open and receptive to criticism, and they can fix things. As such, I’ll give them high marks. They’re willing to make improvements even if their service isn’t perfect. Overall, I have no hesitation in recommending 24H Virtual.
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Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

For more long-term communications, we have monthly follow-up calls. During those calls, 24H Virtual tells me what they want from me, and I tell them what I want from them. After a month, we do another call to see how they’re performing and to compare our expectations with what has actually occurred. We also talk about how we can correct things and what we need to address from a budgeting point of view.
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Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

In the past two months, I’ve been creating documents and scripts to help the team know how to receive certain calls. As we do this, we’ve realized that we need to consider more questions and situations. So far, we've created flow charts, FAQs, and other scripts to teach them how to address certain situations. Doing this doesn’t mean 24H Virtual falls short of their commitment to you. It only means that as a business owner, you need to write things down so they have a document or an FAQ to turn to so they know how to handle your business.
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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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2 of 2 Toronto-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Toronto

Toronto-based Call Center Services project highlight

Virtual Receptionist for Real Estate Company
5.0 — 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. Read more
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Toronto clients commend 24H Virtual for their dependable virtual reception and call management, supporting real estate, health, and logistics companies. Their proactive communication, adaptability, and high-quality service have led to smoother workflows and increased customer satisfaction.
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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Reviews mention High-quality work
Clients have consistently praised Portage Sales for delivering high-quality work, emphasizing their expertise and the effectiveness of their training programs. One client highlighted the 'incredible expertise' of the trainer, noting her ability to foster self-confidence among participants. Another remarked on the immediate applicability of learned processes, such as call coaching, which significantly improved team performance. Overall, sentiment is overwhelmingly positive, with no reported areas for improvement.

Leadership Development Program for Visual Marketing Platform

5.0 Sep 15, 2022

For the leadership training, I think the biggest benefit was the incredible expertise of the trainer. She knows everything there is to know. She was incredible at calling on us to draw the answer from ourselves. She was always prepared.
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Industry Experience

Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.
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IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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More responsive than most other service providers

Portage Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Open to feedback
The sentiment regarding A-SALES AB's openness to feedback is overwhelmingly positive. Clients consistently highlight their responsiveness and willingness to adapt based on input. For instance, one client noted their 'extremely responsive' nature and regular brainstorming sessions to refine strategies. Another praised their 'open to feedback' approach, emphasizing their dedication to problem-solving. Overall, A-SALES AB is recognized for fostering collaborative relationships, ensuring continuous improvement to meet client needs effectively.

Call Center Services & Market Research for Software Company

5.0 Aug 14, 2024

Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives.
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Outreach Strategy for Government Consulting Co

5.0 Mar 14, 2025

The team is very open to feedback and responsive. If a problem ever came up, they're actively doing their absolute best to solve it.
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Lead Gen, Qualification & Appointment for Home Care Company

5.0 May 29, 2025

Bi-weekly performance review and brainstorming sessions with the vendor to review approach (KPI based) and improve the same. A-SALES AB's constant improvement, taking feedback, and access to their owner and dedicated team are outstanding.
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12 of 13 reviews are 5 stars

9 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 13 times in the past 6 months
Recent reviews of A-SALES AB highlight a mix of positive and negative client experiences. Many clients praised their structured project management, timely deliverables, and effective lead generation, achieving averages of 10-22 qualified meetings per month. Notably, one client commended A-SALES AB's ability to tailor outreach effectively in niche markets. However, one review expressed significant dissatisfaction, citing poor quality of work and unprofessionalism, leading to unmet expectations and a strong recommendation to avoid the company. Overall, sentiment is mixed, with several clients reporting success and others experiencing major challenges.
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Toronto, Canada

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.
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Industry Experience

Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Serves Toronto, Canada

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Unique expertise
Clever Digital Marketing is recognized for its unique expertise in tailoring marketing strategies to meet specific client needs. A CEO of a retail business praised their professionalism and effective results, highlighting their ability to create and execute campaigns that align with industry requirements. The client's feedback emphasizes a successful collaboration and the capacity for real-time adjustments to marketing strategies, reflecting a strong sentiment towards Clever Digital Marketing's specialized knowledge.

Digital Marketing for Retail Company

5.0 May 6, 2022

We like their ability to create and execute a campaign based on our specific individual and industry needs. This demonstrates their unique expertise in tailoring marketing strategies to fit diverse requirements.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Select Industry to see insights

Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

In Toronto, Clever Digital Marketing is recognized for their proficiency in social media and paid ad campaigns, consistently boosting ad performance and conversions. Clients highlight their organized approach, effective communication, and dedication to delivering positive ROI on diverse marketing initiatives.
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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

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1 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for Energy Company
4.5 — Read more
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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Select Industry to see insights

Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Reviews mention Flexible
Clients consistently highlight BringToMarket's flexibility in adapting to their evolving needs. One CEO noted that BTM's processes were 'adaptable and flexible,' allowing for seamless collaboration through dedicated communication channels. Similarly, a co-founder emphasized the team's agility, stating they were 'open to feedback' and integrated well with their systems. Overall, the sentiment reflects a strong appreciation for BTM's ability to accommodate client requirements and enhance project outcomes.

Branding for Business Services Company

5.0 Jul 12, 2024

BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.
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Branding & Website Dev Svcs for IT Services Company

5.0 Jul 8, 2024

BTM's team is agile and flexible; they integrated with our system to communicate and work with us daily. We had weekly calls to discuss successes and challenges encountered, and they were always open to feedback and met our requirements.
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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

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Get Ninja - Virtual Assistant

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Recruiting +2 services

20% Sales Outsourcing

20% Staffing

Get Ninja - Virtual Assistant specializes in providing virtual assistant services that include email management, travel arrangements, and document handling. Clients report significant improvements in workload management and a 20%–35% reduction in expenses. With 100% positive feedback, clients appreciate their proactive approach and timely delivery of tasks, without requiring supervision.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Get Ninja - Virtual Assistant for their effective virtual assistant services, noting significant improvements in project management and efficiency. One client highlighted a 20%-35% reduction in company expenses due to their contributions, while another commended their proactive communication and reliability. Overall sentiment is highly positive, with clients expressing satisfaction with the team's initiative and alignment with company values, indicating a strong fit for ongoing projects.
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Industry Experience

Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Toronto, Clover Mortgage values Seologist’s fast, effective SEO solutions, including website overhaul and keyword ranking improvements. The team’s professionalism and consistent delivery have resulted in increased online visibility, lead generation, and brand growth in a highly competitive mortgage sector.
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REACH

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

35% Email Marketing

15% Marketing Strategy

10% AI Development +4 services

10% Custom Software Development

10% Low/No Code Development

10% Market Research

10% Sales Outsourcing

REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

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Reviews mention Proactive
Clients consistently commend REACH for their proactive approach and effective communication. One client noted, 'Joseph was on it. They were very organized and always proactive in communication,' highlighting their commitment to keeping clients informed throughout the project. Another client praised their work ethic, stating, 'Their outstanding effort to perform' was impressive. Overall, the sentiment surrounding REACH's proactive engagement is overwhelmingly positive, contributing significantly to client satisfaction.

Generative AI Tool Dev for Capital Investment Firm

5.0 Jan 17, 2024

Yes, Joseph was on it. They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps. The most unique thing is that Joseph truly loves automation - he really enjoyed the work he did with me, and it showed.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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United States (2) Canada (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise REACH for their expertise in AI automation, notably developing a custom ChatGPT email responder. They highlight the team's organized project management, proactive communication, and innovative solutions, demonstrating strong technical skills and a passion for automation in complex projects.
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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Monochromatic Partners highlights their structured and responsive project management, with clients noting timely delivery and clear communication. One CEO praised their commitment to understanding client context, fostering a partnership rather than a vendor relationship. The overall sentiment is highly positive, with clients expressing satisfaction with the strategic value provided and a willingness to engage them for future projects.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

30% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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RoundAssist Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Toronto, Canada

Services provided

20% Call Center Services

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI +2 services

20% Custom Software Development

20% IT Managed Services

RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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PlatXP Creative

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Vaughan, Canada

Services provided

40% Sales Outsourcing

25% Direct Marketing

20% AI Consulting +1 service

15% Marketing Strategy

PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.
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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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1 of 1 Toronto-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Toronto

Toronto-based Call Center Services project highlight

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Business Consulting

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% IT Staff Augmentation

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

30% Commercial Brokerage Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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MJR Capital Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mississauga, Canada

Services provided

40% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing

MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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Suite Excel Collections

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Lead Generators International®

4.9 14 reviews

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Call Center Services

15% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

Lead Generators International® is a company specializing in outbound call center and telemarketing services, generating leads and expanding client networks. Reviews highlight their strong project management skills, with 100% of reviews noting timely delivery and effective communication. Clients commend their professionalism and ability to understand and represent products accurately, with approximately 83% expressing satisfaction without suggesting improvements.

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Reviews mention Communicative
Lead Generators International® has received overwhelmingly positive feedback regarding their communication. Clients consistently noted the team's proactive approach and responsiveness. For instance, PataBid highlighted 'very constant communication' throughout their project, while Navitax praised their project manager for being 'always in touch.' Additionally, RegIQ Solutions LLC commended the 'impeccable' daily communication and prompt responses. Overall, clients emphasize that the team effectively addressed needs and maintained clear communication, contributing significantly to project success.

Lead Generation for Construction Company

5.0 Jun 13, 2023

The management team had very constant communication with our entire PataBid team throughout the entire process. All of our needs were addressed immediately. Email or Messaging App was our primary form of communication with Lead Generators International®.
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Lead Generation for Property Tax Firm

4.5 May 2, 2023

Lead Generators International®'s project manager was always in touch with us and kept track of everything to help us improve our results and avoid facing issues throughout the progress. In addition, they were great in terms of communication, meeting deadlines, and staying within budget. We used Google Sheets, email, phone calls, and Zoom due to my preference.
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Marketing for Consulting & Learning Academy

5.0 Jan 31, 2023

Regarding tools, we used weekly Zoom meetings and emails for questions — communication was great. Lead Generators International® was able to meet deadlines and stay on budget. We had some scheduling issues in the beginning, like double-booked appointments, but they were quick to correct these errors.
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Lead Generation for Medical Device Company

5.0 Oct 6, 2020

Their communication was impeccable. I received daily communication from Tyler, and I would also get weekly statistics and synopses tabulated for me. Their ability to get back to me within reasonable periods of time and address everything very quickly was impressive.
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Client Acquisition for Insurance Brokerage Firm

4.5 Mar 15, 2019

Tyler was very proactive and communicative throughout the engagement. He always took the initiative to follow up with me as needed and let us know if any changes were being made to the resources working on our account. They never missed any targets.
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Industry Experience

Lead Generators International® demonstrates expertise in various sectors, including Construction, Healthcare, Consulting, Financial Services, and Manufacturing. Reviews indicate a strong performance in lead generation, with clients praising their tailored approach, effective communication, and adaptability to specific industry needs. Particularly, businesses in Construction and Healthcare noted significant lead acquisition success, while those in Financial Services and Consulting highlighted strong ROI and project management. Overall, sentiment across industries is overwhelmingly positive, making them a strong choice for companies seeking reliable lead generation services.
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Construction Other Industry Consulting Engineering Transportation Financial services Manufacturing Healthcare IT Services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Lead Generators International® for their competitive pricing and strong value for money. For instance, one client noted the company's services fit their budget while delivering good value, resulting in significant lead generation successes. Another client mentioned spending approximately $35,000 CAD, yielding 300-400 leads as a direct result of their collaboration. Overall, clients express satisfaction with the company's transparency, effective project management, and the tangible results achieved relative to their investment.
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Vancouver, British Columbia (5) Victoria, British Columbia (2) Calgary, Alberta (1) Burnaby, British Columbia (1) Toronto, Ontario (1) Williams Lake, British Columbia (1)

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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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Affinity Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.
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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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REALQualified Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Sales Outsourcing

REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.
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Top Call Center Services & Voice Services in Toronto

List of the Top Toronto Call Center Companies & Voice Services

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Reviews mention Team players

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

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Select VoiceCom is very responsive

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Reviews mention Knowledgeable

Business Development for Mobile App Developer

Reviewed 5 times in the past 6 months

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Purple Sales is very responsive

Reviews mention Detail-oriented

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

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Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for E-Commerce Company

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Reviews mention Helpful

BPO for Blockchain-Based Noncustodial Wallet Provider

Call Center Services for Meditation App

Customer Support Services for B2C IT company

Customer Service Outsourcing for Baggage Solutions Company

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Technical Support for Analytics Platform

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Support Services for Life Insurance Company

Average Project Cost Breakdown

What Clients Have Said

Top Virtual Assistant is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Answering Service for Oil & Gas Service Company

Industry Experience

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Reviews mention Efficient

Back Office & Customer Service for App Optimization Agency

Customer Service Outsourcing for Authentication Solutions Co

Call Center Services for Social Media Monitoring Tool

Call Center Services for Wheelchair Rental System

Customer Support for Music Distribution Company

Call Center Staffing for Government Helpline

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Reviews mention Great team

Customer Support Services for Car Dealer