Name: VoiceLogic.com
Address: 334 Munster Ave., Toronto, Canada, ON, M8Z 3C5, CA
Telephone: 1.866.611.7667
Price range: < $25
Rating: 4.0

call center, voice broadcast, lead generation

Since 1996, VoiceLogic has been a pioneer in the area of new marketing technologies, providing ringless voice broadcasting, Outbound call center, Lead Generation, Email Broadcasting, Press 1 Transfers, and inbound call center, for B2B and B2C applications. They provide highly effective Call Center services for the purposes of generating sales, business leads and event attendance, event registration, and appointment setting.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
Toronto, Canada
Year founded
Founded 1996

Service Lines

Sales Outsourcing: 50%
Call Center Services: 25%
Customer Service Outsourcing: 25%

Select Focus Area

Customer Service Outsourcing

Phone Support Services: 100%

Outbound Services

Customer Surveys & Market Research Calls: 100%

Sales Outsourcing

B2B Appointment Setting: 50%
B2B Lead Generation: 50%

Industries

Business services: 20%
Consumer products & services: 20%
Financial services: 20%
Manufacturing: 20%
Retail: 20%

Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 3.7 /5

What Clients Have Said

VoiceLogic offers competitive pricing with monthly fees around $10,000 and short-term packages with discounts. Clients report significant savings, ranging from $300 to $17,000 monthly, indicating strong value for cost.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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VoiceLogic.com Review Insights

Overall Review Rating

4.0

Quality 4.2
Schedule 3.7
Cost 3.7
Willing to Refer 4.0

Top Mentions

Review Highlights

Effective Problem Resolution

The company is recognized for efficiently resolving technology issues and handling customer service, which includes managing complaints and providing courier services.
Cost-Effective Solutions

Clients appreciate VoiceLogic.com for providing cost-effective outbound services that save them money monthly. One client estimates a saving of $300 per month, while another reports savings between $10,000 and $17,000 monthly.
Flexible Pricing Structures

Clients benefit from flexible pricing structures, including per-call billing and short-term packages with discounts, making the services adaptable to various business needs.
Expertise and Qualified Staff

VoiceLogic.com is praised for its expertise and highly qualified staff. Clients report improved user reception and efficient public attention due to the responsible and knowledgeable personnel.
Positive Word-of-Mouth

VoiceLogic.com comes highly recommended by business partners, indicating a strong reputation and trust within the industry, which influenced clients' decision to select their services.
Need for Improved Customer Support

While generally effective, there is room for improvement in VoiceLogic.com's customer support, as noted by a client who suggests enhancing the availability of contact persons.

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VoiceLogic.com Reviews

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Call Center Services
Less than $10,000
Jan. 2015 - Ongoing

2.5

Quality: 3.0

Schedule: 2.5

Cost: 2.5

Willing to Refer: 3.0

"They have a lot of expertise."

Dec 24, 2017

Marketing Entry-level, Telecommunications Company

Anonymous

Telecommunications
Walnut, California
201-500 Employees
Survey Response

Call Center Services
$10,000 to $49,999
Jan. 2015 - Ongoing

4.5

Quality: 4.5

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.5

"They are very responsible and have a highly qualified staff."

Dec 24, 2017

Customer Service Senior Manager, Energy & Natural Resources Company

Anonymous

Energy & natural resources
San Jose, California
5,001-10,000 Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your company require outbound services? Did you use to handle these needs in-house?

Our demand for incoming calls has increased considerably, so we decided to hire additional services for better results.

What is the volume of outbound calls your company was handling per day?

We handle between 100 and 200 calls per day.

What were your company’s goals for the partnership with this service provider?

Our goals were to obtain better results in the reception of calls and make a platform available for our telemarketing needs.

SOLUTION

What do they provide for you on a normal basis?

They handle everything related to customer service and our complaints department. They also provide courier services for our company.

Could you describe their pricing structure and how they bill you?

We have a short-term package with seniority discounts.

How did you find and select your them?

We selected VoiceLogic through a list of companies that provide telephone services. They were highly recommended by some business partners.

RESULTS & FEEDBACK

Please assess their quality of work.

They are very responsible and have a highly qualified staff.

How much time and money do you estimate that they save you each month?

We're saving between $10,000 and $17,000 a month.

Based on your experience, what takeaways can you share about working with them?

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.

What do you think are their strengths?

Their strengths are responsible and qualified personnel.

Where do you think they can improve?

Some dropped calls have been reported at some point during the day, so I think those details may be improved.

RATINGS

4.5

Call Center Services
$10,000 to $49,999
Jan. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"It is a wonderful company that saves you money."

Nov 2, 2017

VP of IT, Government Organization

Anonymous

Government
Washington, District of Columbia
201-500 Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you previously handle these needs in-house?

We are very high tech and require a lot of undivided attention.

What was the volume of outbound calls your company was handling per day?

We had many.

What challenge were you trying to address with the service provider?

To make money.

SOLUTION

What was the scope of the service provider's involvement?

Insurance, care, and other services.

Could you describe the service provider's pricing structure and how they billed you?

They bill us monthly and it's about $10,000.

How did you come to work with this service provider?

We found them online.

How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?

Yes, they do this effectively.

How much time, in hours, does this service provider save you each month?

About $500 per month.

How much money does this service provider save you each month?

I'm not sure.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

It is a wonderful company that saves you money each month.

What are the service provider's strengths?

It's money-saving.

How can the service provider improve?

Their customer support.

How long has your company been working with this service provider?

It has been about 2 years now, since 2015.

How much money do you spend annually with this service provider?

$10,000 to $49,999.

RATINGS

5.0

Showing 1-3 of 3 Reviews

Locations (1)

334 Munster Ave. Toronto, Canada M8Z 3C5

41 - 49

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VoiceLogic.com

call center, voice broadcast, lead generation

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

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VoiceLogic.com Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Problem Resolution

Cost-Effective Solutions

Flexible Pricing Structures

Expertise and Qualified Staff

Positive Word-of-Mouth

Need for Improved Customer Support

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Customer and Tech Support for Telecommunications System

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Telemarketing for Government Organization

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Locations (1)

VoiceLogic.com

call center, voice broadcast, lead generation

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

VoiceLogic.com Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Problem Resolution

Cost-Effective Solutions

Flexible Pricing Structures

Expertise and Qualified Staff

Positive Word-of-Mouth

Need for Improved Customer Support

Reviews mentioning:

VoiceLogic.com Reviews

Customer and Tech Support for Telecommunications System

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Telemarketing Services for Energy Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Telemarketing for Government Organization

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connections