Top Call Center Services & Voice Services in Hamilton
144 Companies
List of the Top Hamilton Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Hamilton, CanadaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves Hamilton, CanadaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Reasonable pricing
Clients have expressed a strong sentiment regarding Helpware's reasonable pricing. One CEO noted that their services were affordable and offered exceptional value, stating, "the value we get for our money is off the charts." Additionally, an associate director emphasized that Helpware's rates are "very reasonable," contributing to their satisfaction with the partnership. Overall, feedback highlights Helpware's competitive pricing as a significant advantage in delivering quality services.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Hamilton, CanadaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Martal Group
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$1,000+$25 - $49 / hr250 - 999Oakville, CanadaServices provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 105 projectsMartal Group is a lead generation and sales engagement company specializing in outbound call center and telemarketing services. They effectively use multi-channel approaches like emails, phone calls, and LinkedIn to generate leads and set appointments. Approximately 87.5% of reviews highlight their proficiency in meeting deadlines and responsiveness. However, 25% mention areas for improvement, such as targeting larger companies or increasing meeting bookings.
7 of 8 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews of Martal Group reflect a strong overall sentiment, highlighting their effectiveness in lead generation and appointment setting. Clients praised their organized and communicative approach, noting that their team feels like an extension of the client's own staff. Specific feedback included the impressive ability to generate qualified leads and improve brand visibility, with one client stating, "Martal Group was instrumental in helping us build a consistent top-of-funnel pipeline." Areas for improvement mentioned included earlier testing of messaging variants and targeting larger companies.Was this helpful?
Industry Experience
Martal Group has demonstrated significant expertise in various sectors, including Advertising & Marketing, Information Technology, and Telecommunications. Clients praised their lead generation capabilities, effective communication, and tailored outreach strategies that align with specific industry needs. The overall sentiment is positive, highlighting their ability to generate qualified leads and secure appointments, particularly in IT and B2B markets. Organizations seeking growth in these sectors would likely benefit from Martal's comprehensive approach and industry knowledge.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness ConsultingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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Review Rating from Clients
4.9/5.0
Quality
4.8
Schedule
5.0
Cost
4.8
Willing to Refer
4.9
Toronto clients appreciate Martal Group's proficiency in creating targeted sales strategies, managing complex campaigns, and fostering industry connections. Their professional approach, transparency, and ability to adapt marketing efforts have resulted in increased opportunities, successful outreach, and a solid sales pipeline across various sectors.Read Local ReviewsWas this helpful?
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Call Center Services65% Sales Outsourcing10% CRM Consulting and SI +3 services5% Content Marketing5% Email Marketing5% Web DesignSee all 22 projectsPurple Sales is a professional sales development company specializing in outbound call center services, customer support services, and telemarketing services. The reviews indicate that Purple Sales excels in creating sales pipelines and booking qualified meetings, with clients noting a significant increase in participant engagement and lead conversion rates. Approximately 90% of reviews highlight their impressive project management and effective communication, while around 10% suggest areas for improvement, such as enhancing outreach strategies.
3 of 5 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, clients have expressed strong satisfaction with Purple Sales, highlighting their effective lead generation strategies and responsive project management. Notable feedback includes the impressive adaptability of their team and the quality of their reporting. Clients appreciated the structured communication, with regular updates and meetings, which ensured alignment and timely results. While one client suggested enhancing outreach strategies, overall sentiment remains highly positive, indicating a strong alignment with client needs and successful outcomes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Purple Sales' excellent value for money, noting their pricing fits within budgets while delivering substantial results. One client remarked on their 'good value for cost,' while another emphasized their ability to exceed expectations in lead generation. The overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality of deliverables relative to the investment made, leading to measurable improvements in sales and appointments.Was this helpful?
More responsive than most other service providers
Get in TouchPurple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 3 Hamilton-based review is 5 stars2 Hamilton-based reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Call Center & Lead Generation Services for Cybersecurity Co
5.0 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with Read moreWas this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Hamilton, CanadaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
Reviews mention Accessible
Overall, clients expressed a positive sentiment regarding SupportYourApp's accessibility. They highlighted the team's proactive communication and availability, with one client noting that SYA's agents are always ready to assist and take on new responsibilities. A hospitality executive remarked on the importance of daily communication and the ease of reaching their account manager and CEO when needed. This consistent engagement fosters a collaborative atmosphere, contributing to a successful partnership.-
Call Center Services for Meditation App
5.0 Jan 23, 2023We primarily communicate via Slack, email, and regular meetings. Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up.
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Call Services for Vacation Rental Company
5.0 Jul 22, 2020We treat them as part of our team because their function’s essential to our organization. We communicate daily, and there’s a person in-house who manages the communication center. I touch base with the account manager and the company’s CEO about once a month. If there’s a topic we need to discuss, they’re available.
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12 of 13 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the past six months, clients have praised SupportYourApp for their reliable and responsive customer support. Notably, a client from HyperCinema highlighted their team's consistent availability and effective issue resolution, rating their service 9 out of 10. Another client from Tungsten Automation commended the team's dedication, especially during challenging circumstances like the Russian invasion. Overall, the sentiment is overwhelmingly positive, with clients appreciating the flexibility, professionalism, and proactive approach of SupportYourApp.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.Was this helpful?
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This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr250 - 999Serves Hamilton, CanadaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Hamilton, CanadaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention Communicative
Overall, clients have praised Business & Services Solutions for their exceptional communication skills. They noted the team's ability to convey professionalism and empathy, particularly in high-stakes situations. For instance, one client highlighted their calm and informed tone with healthcare providers, while another emphasized their proactive approach in identifying communication gaps. The responsiveness and adaptability of the team were frequently mentioned, contributing to a strong sense of collaboration and alignment with client needs.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.
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Call Center Services for Medical Device Manufacturer
5.0 Jun 21, 2025Business & Services Solutions operated with what we called Manufacturing Precision in their service delivery. They implemented daily production alignment briefings, real-time escalation paths for critical quality issues, and a unique "virtual clean room tour" capability that helped clients understand manufacturing milestones. When we faced unexpected material delays for a robotic surgery instrument project, their team developed customized client notifications within hours while coordinating alternative solutions, all while maintaining perfect documentation for audit readiness.
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Call Center Services for IT Consulting Firm
5.0 Jun 21, 2025Communication was clear and proactive, and they adapted quickly to changes in our processes. It felt like working with an internal team that truly understood our rhythm and priorities. Their attention to nuance and empathy in communication made them feel less like a service provider and more like internal colleagues.
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Call Center Solutions for Nuclear Medicine Company
5.0 Jun 22, 2025What stood out most was their ability to communicate with both professionalism and empathy. In our industry, where clinical precision and human sensitivity must coexist, their team managed that balance exceptionally well. Their tone with healthcare providers was always calm, informed, and respectful, and they were equally effective in managing internal communication with our teams.
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Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
10% Call Center Services70% Back Office Outsourcing10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
Reviews mention Exceeds expectations
The feedback from Early Edge Consultancy highlights that Top Virtual Assistant exceeded expectations by significantly reducing administrative workload, saving 20–25 hours weekly, and improving communication efficiency. Clients praised their excellent project management, timely deliverables, and responsiveness to urgent requests. The team’s ability to adapt to changing priorities while maintaining structured workflows was particularly noted, underscoring their professionalism and commitment to client satisfaction.-
Administrative Support for Childhood Education Consultancy
5.0 Dec 10, 2025The results exceeded our expectations. Within the first month, our internal processing time decreased significantly. We saved an average of 20–25 hours per week thanks to their support. Our email response rate improved, we saw better consistency in follow-ups, and overall communication with clients became faster and more professional.
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12 of 12 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
Read All ReviewsSelect Industry to see insights
Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Professional
Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process.
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Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Review Rating from Clients
4.0/5.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
4.5
Toronto-based ContactPoint360 excels in customer experience, BPO, and digital transformation, delivering scalable call center solutions, inbound/outbound support, and back-office services. Clients praise their timely delivery, quality assurance, and ability to handle high volumes, making complex projects smooth and effective.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +5 services10% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised Task Virtual for their effective SEO strategies, resulting in increased organic traffic and improved search rankings. One client noted their impressive project management and responsiveness, stating that Task Virtual consistently delivered on time and maintained clear communication. Another highlighted their tailored approach to specific industries, enhancing the overall effectiveness of the services provided. Overall, feedback reflects high satisfaction with results and professionalism, with minimal areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +1 service15% Cloud Consulting & SIIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$100,000+Undisclosed10 - 49Oakville, Canada
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Communicative
Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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See All Locations (9)Oakville, Canada
1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E310 - 15
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Hamilton, CanadaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Davao City, Philippines
maa st bugac
Davao City, Philippines 80002001 - 5000
18555240081
See All Locations (2)Davao City, Philippines
mabini st cor araullo st
Davao City, Philippines 80001001 - 2000
18555240081
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$1,000+< $25 / hr250 - 999Serves Hamilton, CanadaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Reliable
Simply Contact has consistently been recognized for their reliability in client engagements. One client noted their customer support agents 'quickly got up to speed' and maintained a 'friendly, professional tone', fulfilling expectations and ensuring customer satisfaction. Another client emphasized their flexibility and reliability over six years, stating Simply Contact 'always strives to provide the best service'. Overall, the feedback reflects a strong sentiment of dependability and effective communication, contributing positively to project outcomes.-
Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021Simply Contact has proven to be a great partner we can rely on. Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. They were reliable, easy to work with, and helped make our support operations run smoothly.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves Hamilton, CanadaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.-
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Caledonia, Canada
Services provided
100% Sales OutsourcingProfessional Prospecting is a Sales Outsourcing company. They are located in Caledonia, Canada and have midsize team. They provide Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Hamilton, Canada
Services provided
100% Call Center ServicesDependableIT is a phone answering service. Their midsize team is in Hamilton, Canada. Their services include Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Hamilton, CanadaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
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See All Locations (2)Beograd, Serbia
7 Brankova
Beograd, Serbia 1100041 - 49
+38 111 321 68 81
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$1,000+< $25 / hr50 - 249Serves Hamilton, CanadaServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
6 of 7 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client reviews for Belkins reflect a strong overall sentiment, highlighting their effective lead generation and project management. Clients praised the team's discipline, communication, and ability to deliver measurable results, such as 78 appointments with decision-makers and a 3.6x ROI. Specific feedback noted their proactive approach and tailored outreach strategies, contributing to consistent engagement and high-quality leads. Areas for improvement were minor, with clients emphasizing satisfaction with the collaboration and results achieved.Was this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
Read All ReviewsSelect Industry to see insights
IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Belkins' exceptional value for money, noting their ability to deliver high-quality leads and appointments at competitive rates. One client mentioned achieving a 3.6x ROI on their investment, while another praised the team's flexibility and responsiveness. Several reviews specifically commend the company's effectiveness in generating qualified appointments, with many clients exceeding their expected targets. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Belkins' services, reinforcing their reputation as a reliable partner in lead generation.Was this helpful?
1 of 1 Hamilton-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read moreWas this helpful?
$1,000+< $25 / hr50 - 249Serves Hamilton, CanadaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
13 of 14 reviews are 5 stars10 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for A-SALES AB reflect a predominantly positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients noted an impressive average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Specific feedback praised their responsiveness and ability to adapt messaging to various sectors, while one review criticized the quality of deliverables. Overall, A-SALES AB is recognized for delivering value and maintaining strong client relationships.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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See All Locations (3)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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$1,000+< $25 / hr10 - 49Oakville, Canada
Services provided
47% Call Center Services25% Back Office Outsourcing18% Customer Service Outsourcing +1 service10% Sales OutsourcingSmall answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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$25,000+Undisclosed50 - 249Toronto, Canada
Services provided
15% Call Center Services70% Sales Outsourcing15% Market ResearchSee all 23 projectsThe Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with The Sales Factory, noting their SDRs' promptness and high output quality. One client highlighted their ability to learn the company's value proposition and successfully schedule meetings, despite challenges in converting leads. Overall, feedback indicates a strong alignment with client goals and effective project management, contributing to noteworthy results in lead generation and opportunity development.-
Sales Information Validation & Update for Risk Advisory Co
5.0 Aug 15, 2024The Sales Factory is one of the most well-run, organized, and professional firms I've dealt with in my 25-year career. My project manager is a true sales professional, as well as a very organized individual who treats me not only as a customer but as a partner in their business. All of which, in my experience if a firm delivers the above, leads to exceptional results - and they have delivered just that.
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The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.Was this helpful?
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Review Rating from Clients
4.3/5.0
Quality
4.3
Schedule
4.3
Cost
4.3
Willing to Refer
4.7
Toronto-based clients praise The Sales Factory for their expertise in lead generation, outbound sales, and strategic outreach across diverse projects. Their responsive team, transparent communication, and ability to handle complex campaigns have consistently delivered qualified leads and appointments, enhancing clients' sales pipelines and growth.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Hamilton, CanadaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
Reviews mention Exceeds expectations
Clients consistently express that Assistring LLC exceeds expectations through exceptional service and effective solutions. A former Group Marketing Director at WHSmith noted significant increases in customer satisfaction and sales, attributing these improvements to Assistring's commitment to quality and innovative problem-solving. Similarly, the Chief Customer Officer of Krispy Kreme emphasized their remarkable performance and ability to enhance operational efficiency. Overall, clients commend Assistring LLC for their dedication to understanding unique business needs and delivering outstanding results.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
45% Call Center Services45% Back Office Outsourcing10% AI ConsultingSee all 60 projectsVeta Virtual is a company specializing in call handling and virtual receptionist services, offering comprehensive Customer Support Services and Contact Center Services. Reviewers consistently praise their professional and reliable service, noting a significant reduction in missed calls and improved client communication. Approximately 100% of reviewers commend their responsiveness and adaptability, while a notable percentage highlight their effective inbound call management and telephonic support.
Reviews mention Unique expertise
Clients have expressed strong satisfaction with Veta Virtual's unique expertise in call handling, noting that their model allows for consistent agent-client interactions, which enhances the customer experience. One client remarked on the agents' familiarity with their business, stating, 'Their agents do a good job of answering calls in a friendly way.' Overall, feedback indicates that Veta's services significantly alleviate stress for clients, contributing to business growth and operational efficiency.-
Call Center Services for Family Law Firm
5.0 May 9, 2025I love the model of having a handful of agents handle our calls; our clients often get the same agent and it helps us deliver a better experience for our clients. The agents are familiar with our business and do a good job of answering calls in a friendly way, collecting information, and screening calls when appropriate. We absolutely love Veta and couldn't imagine our business without their friendly expertise.
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4 of 5 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for Veta Virtual highlight their professionalism and responsiveness in call management services. Clients have praised their ability to reduce missed calls and enhance client interactions, with one noting, 'calls were handled reliably' and another stating, 'they deserve my unconditional recommendation.' Overall, the sentiment is highly positive, with no significant areas for improvement identified, reflecting Veta Virtual's commitment to client satisfaction and effective service delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Veta Virtual for their competitive pricing and overall value, with many noting that their services fit well within budget constraints. For instance, one client highlighted that the pricing aligned with their budget and provided good value for the cost. Overall sentiment reflects satisfaction with the affordability and quality of service, with multiple reviews emphasizing the impressive results achieved without incurring excessive costs.Was this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 13 projects24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.
Reviews mention Accessible
Clients express a highly positive sentiment regarding the accessibility of 24H Virtual. One reviewer noted, 'I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful.' Another emphasized their responsiveness, stating, 'I can hear back from them within 24 hours at the most.' Overall, the feedback highlights their effective communication and willingness to provide personable support, contributing to a smooth and trustworthy partnership.-
Call Answering Support for Law Firm
5.0 Feb 24, 2022The personable attention I have with their partners has made it a smooth transition. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me. Nowadays, it's challenging to have this kind of customer service, but with Paul and Sabrina, I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful.
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Industry Experience
24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.Was this helpful?
2 of 2 Hamilton-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingSee all 3 projectsVoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.
Reviews mention Unique expertise
VoiceLogic.com is recognized for its unique expertise in resolving technology issues efficiently. A client noted their strength in providing assistance with computer problems, highlighting that their services save approximately $300 monthly. Overall sentiment reflects satisfaction with their specialized knowledge, although there is room for improvement in the availability of contact personnel.-
Customer and Tech Support for Telecommunications System
2.5 Dec 24, 2017They have a lot of expertise.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources GovernmentWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
See All Locations (2)Toronto, Canada
99 Yorkville Avenue
Toronto, Canada M5R 1C176 - 100
800 858 1426
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$50,000 – $199,999 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Mississauga, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
Read moreSee All Locations (4)Mississauga, Canada
E300 6860 Century Ave
Mississauga, Canada L5N 2V876 - 100
1 905 819 8939
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
25% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design15% LogoBased in Hamilton, Canada, Standard Marketing is a Sales Outsourcing company. Founded in 2021, the team specializes in Sales Outsourcing and Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249Oakville, Canada
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentBranding company Sprint Digital was launched in 2021. Based in Oakville, Canada, the team focuses on Branding and Search Engine Optimization.
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$100,000+Undisclosed2 - 9Oakville, Canada
Services provided
50% Sales Outsourcing50% Warehousing & DistributionEstablished in 2009, Gracious Tiles & Hardwood Flooring is a Warehousing & Distribution and Sales Outsourcing company. The team provides Warehousing & Distribution and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
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UndisclosedUndisclosed2 - 9Milton, Canada
Services provided
60% Sales Outsourcing30% Email Marketing10% CRM Consulting and SITech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
20% Call Center Services20% Back Office Outsourcing20% Recruiting +2 services20% Sales Outsourcing20% StaffingSee all 1 projectsGet Ninja - Virtual Assistant specializes in providing virtual assistant services that include email management, travel arrangements, and document handling. Clients report significant improvements in workload management and a 20%–35% reduction in expenses. With 100% positive feedback, clients appreciate their proactive approach and timely delivery of tasks, without requiring supervision.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Get Ninja - Virtual Assistant highlights their effectiveness in managing administrative tasks, contributing to a 20-35% reduction in company expenses. Clients appreciate their proactive communication and reliability, noting that they require minimal supervision. The team is commended for their cultural fit and alignment with client values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the ongoing collaboration and the significant impact on productivity.Was this helpful?
Industry Experience
Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Oakville, Canada
Services provided
50% Email Marketing50% Sales OutsourcingLocated in Oakville, Canada, Leadify Ninja is an Email Marketing and Sales Outsourcing company. Their services include Email Marketing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr2 - 9Burlington, Canada
Services provided
20% CRM Consulting and SI20% Content Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSocial media marketing company Hey Stranger! Creative Studios specializes in Social Media Marketing and Content Marketing. They are located in Burlington, Canada.
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
25% Sales Outsourcing20% HR Outsourcing15% Executive Search +4 services10% Demand Generation Marketing10% Marketing Strategy10% PEO/Employee Leasing10% Web DesignSee all 5 projectsBringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.
Reviews mention Well-organized projects
Clients consistently praise BringToMarket for their well-organized project management and timely delivery. For instance, one CEO noted their ability to adhere to clear timelines and deadlines, stating, 'They always delivered on time.' Another client highlighted BTM's seamless integration into their existing processes, emphasizing their proactive communication and adaptability. Overall, the sentiment reflects a strong appreciation for BTM's structured approach and responsiveness to client needs, contributing to successful project outcomes.-
Branding for Business Services Company
5.0 Jul 12, 2024BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.
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Social Media & Email Marketing for Software Company
5.0 May 20, 2024The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Daily communication via Slack ensured that we stayed aligned, while their use of Notion for campaign content allowed our marketing and sales teams to efficiently validate and provide timely feedback on their work. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.Was this helpful?
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See All Locations (2)Toronto, Canada
7 Grosvenor St
Toronto, Canada M7A 2G62 - 5
4374356425
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$10,000+Undisclosed10 - 49Vaughan, Canada
Services provided
35% Pay Per Click35% Sales Outsourcing30% Social Media MarketingSee all 3 projectsClever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.
Reviews mention Well-organized projects
Clever Digital Marketing is praised for their well-organized project management, demonstrated through efficient communication and seamless onboarding. A client noted, 'Clever Digital Marketing knows exactly how they're adding value to our company' and highlighted their effective collaboration via Slack and WhatsApp. The client's rating of 9 out of 10 for project management reflects their satisfaction with the team's organization and the overall positive experience, despite suggestions for improvement in reporting structures.-
Paid Ad Marketing Campaigns for SMM & Creative Design Agency
5.0 Jun 22, 2022I'd give Clever Digital Marketing's project management a 9 out of 10. We collaborate with Clever Digital Marketing and our customers through Slack and email; we also communicate very efficiently through daily WhatsApp messages. We also have a lot of Zoom and phone calls. Nicole has taken part in our onboarding calls, which has made for very effective transitions. Their team is incredible.
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Industry Experience
Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Toronto clients commend Clever Digital Marketing for their strategic paid advertising solutions across Facebook, Instagram, and Google, achieving improved ad positions and ROI. Their team is praised for professionalism, organized project execution, and strong client communication.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
15% Call Center Services15% Email Marketing10% AR/VR Development +6 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Industry Experience
SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Toronto-based Clover Mortgage praises Seologist for rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and expertise in website replatforming, which significantly boosted their online visibility and brand presence in a competitive market.Read Local ReviewsWas this helpful?
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$1,000+$50 - $99 / hr2 - 9Toronto, Canada
Services provided
35% Email Marketing15% Marketing Strategy10% AI Development +4 services10% Custom Software Development10% Low/No Code Development10% Market Research10% Sales OutsourcingSee all 3 projectsREACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.
Reviews mention Communicative
Clients have consistently praised REACH for their exceptional communication skills, highlighting their proactive approach and organizational abilities. One client noted that Joseph was 'always proactive in communication' and scheduled regular meetings to discuss progress, which enhanced collaboration. Overall, the sentiment reflects a strong appreciation for REACH's commitment to clear and effective communication, contributing significantly to project success.-
Generative AI Tool Dev for Capital Investment Firm
5.0 Jan 17, 2024They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps.
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Industry Experience
REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.
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Software Financial services DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Toronto-based clients praise REACH for their expertise in AI automation, notably developing a custom ChatGPT email responder. They highlight the team's organized project management, proactive communication, and innovative solutions, demonstrating strong technical skills and a passion for automation in complex projects.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
55% Call Center Services45% IT Strategy ConsultingPhone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
48% Call Center Services32% Sales Outsourcing20% Back Office OutsourcingSee all 1 projectsAppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.Was this helpful?
1 of 1 Hamilton-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Reviewers in Toronto highlight AppointmentSetter’s expertise in lead generation for financial services, with successful outreach resulting in numerous client contacts. Their flexible, industry-aware approach and proactive communication ensure smooth project management and reliable results.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
100% Call Center ServicesAnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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$1,000+< $25 / hr250 - 999Mississauga, Canada
Services provided
40% Call Center Services50% Back Office Outsourcing10% Customer Service OutsourcingMJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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$5,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
20% Business Consulting20% Fractional CMO Services20% Marketing Strategy +3 services20% Sales Outsourcing10% Branding10% Corporate Training & CoachingSee all 1 projectsMonochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Monochromatic Partners reflect a highly positive sentiment, highlighting their structured project management and proactive communication. A CEO noted their impressive integration with the client's team, emphasizing a partnership approach rather than a vendor relationship. Specific praises included timely deliverables and a deep commitment to understanding the client's culture and goals. Overall, clients expressed satisfaction with the strategic value provided, indicating a willingness to engage with Monochromatic Partners again in the future.Was this helpful?
Industry Experience
Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr50 - 249Mississauga, Canada
Services provided
15% Call Center Services5% Affiliate Marketing5% Content Marketing +22 services5% Conversion Optimization5% Email Marketing5% Graphic Design5% Logo5% Mobile & App Marketing5% Social Media Marketing5% Web Design5% Web Development4% Custom Software Development4% E-Commerce Development4% Mobile App Development3% Digital Strategy3% Finance & Accounting Outsourcing (FAO)2% Corporate Photography2% IT Managed Services2% IT Staff Augmentation2% Other Application Development2% Other Design2% Other IT Consulting and SI2% Transcription2% Translation1% Other Digital MarketingQinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
46% Call Center Services31% Customer Service Outsourcing13% Back Office Outsourcing +1 service10% Sales Outsourcing3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% IT Managed ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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$1,000+$50 - $99 / hr50 - 249Toronto, Canada
Services provided
20% Call Center Services20% BI & Big Data Consulting & SI20% CRM Consulting and SI +2 services20% Custom Software Development20% IT Managed ServicesRoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.
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$10,000+$300+ / hr2 - 9Toronto, Canada
Services provided
50% Corporate Training & Coaching50% Sales OutsourcingSee all 13 projectsPortage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.
Industry Experience
Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.
Read All ReviewsSelect Industry to see insights
IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.Was this helpful?
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Review Rating from Clients
4.9/5.0
Quality
4.8
Schedule
5.0
Cost
5.0
Willing to Refer
4.9
Toronto-based reviews highlight Portage Sales's expertise in tailored training, leadership development, and sales process optimization. Clients praise their personalized approach, effective project management, and ability to foster behavioral change, resulting in improved client interactions, team cohesion, and strategic insights across diverse industries.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Mississauga, Canada
Services provided
80% Sales Outsourcing20% Content Moderation ServicesData Axle, Inc is a Sales Outsourcing company located in Mississauga, Canada. They offer Sales Outsourcing and Content Moderation Services and were founded in 1972.
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$1,000+$300+ / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services30% Commercial Brokerage Services20% Customer Service Outsourcing +2 services15% Fulfillment10% Sales OutsourcingCall Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
100% Sales OutsourcingREALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingParadigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Oakville, Canada
Services provided
20% Web Development10% API Development10% Application Testing +6 services10% Custom Software Development10% E-Commerce Development10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine OptimizationLaunched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.
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$1,000+$50 - $99 / hr10 - 49Brampton, Canada
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingEmpower Media Group is a branding company launched in 2023. Their team specializes in Branding and Social Media Marketing.
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$1,000+Undisclosed2 - 9Toronto, Canada
Services provided
70% Sales Outsourcing20% Branding10% Other MarketingMyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Brampton, Canada
Services provided
10% Call Center Services10% API Development10% Custom Software Development +8 services10% E-Commerce Development10% Mobile App Development10% Robotics Process Automation10% Sales Outsourcing10% Web Design10% Web Development5% Digital Strategy5% Search Engine OptimizationLaunched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Ability to Deliver considers three criteria:
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List of the Top 2 Hamilton Call Center Companies & Voice Services
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$100,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Caledonia, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed250 - 999Hamilton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr10 - 49Oakville, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
47% Call Center Services10% Sales Outsourcing43% Other -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
33.7/40.017.2/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
10% Call Center Services65% Sales Outsourcing25% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.3/40.019/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+Undisclosed50 - 249Brooklyn, NY
Ability to deliver
29.1/40.019.6/20 Reviews4.7/10 Clients & Experience4.8/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed2 - 9Hamilton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Pharr, TX
Ability to deliver
22.9/40.016.8/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
41% Call Center Services11% Sales Outsourcing48% Other -
$1,000+$25 - $49 / hr50 - 249Oakville, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$100,000+Undisclosed2 - 9Oakville, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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