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Home Call Centers Canada Ontario Hamilton

Top Call Center Services & Voice Services in Hamilton

Ratings Updated: July 9, 2026
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2 Leaders 15 Contenders

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146 Companies

Country: Canada
Province: Ontario
City: Hamilton

List of the Top Hamilton Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Professional

    Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlighted their remarkable understanding of company culture, commitment to timely deliveries, and exceptional adaptability. One client noted Hugo's 'unwavering commitment to on-time deliveries' and another praised their 'exceptional service, adaptability, and reliability.' Overall, the sentiment reflects a strong appreciation for Hugo's dedication to aligning with client values and enhancing collaboration, with multiple clients expressing gratitude for their significant contributions to project success.
    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects

    Reviews mention Exceptional results

    Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.
    • BPO & IT Services for HealthTech Firm
      5.0 Nov 3, 2021

      The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.

      Read Full Review
    • Research Data for Customer Service & Engagement Platform
      5.0 Apr 12, 2019

      Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.

      Read Full Review
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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on Helpware CX highlights their effective marketing support, particularly in customer research, resulting in the acquisition of six new customers. Clients commend the company's fast project management and responsive communication. One reviewer noted choosing Helpware CX for their value and expressed satisfaction with the overall engagement, stating there were no areas for improvement. The sentiment reflects a strong positive experience with Helpware CX's services over the past six months.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently commend Helpware CX for their cost-effectiveness and value. Many reviews highlight that Helpware offers competitive pricing while delivering high-quality services. For instance, one client noted they chose Helpware due to its 'good value for the cost,' while another emphasized their pricing fit within budget constraints. Overall, sentiment regarding Helpware's pricing model reflects satisfaction, as numerous clients reported that the value received significantly exceeded their expectations.
    Read All Reviews

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects

    Reviews mention Reliable

    Clients consistently express high satisfaction with Select VoiceCom's reliability. One client highlighted their exceptional project management, noting they 'always deliver on time and exceed our expectations.' Another emphasized their commitment, stating that the team goes 'above and beyond' in various aspects, including recruitment and training. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no reported areas for improvement, showcasing their steadfast support even during challenging times.
    • Back Office & Sales Outsourcing for Photography Studio
      5.0 Feb 7, 2025

      SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.

      Read Full Review
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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    More responsive than most other service providers

    Select VoiceCom is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Martal Group Logotype

    4.8 109 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group is a company specializing in lead generation and sales engagement through Contact Center Services, leveraging email outreach, phone support, and LinkedIn interactions. Reviews highlight their ability to understand client needs with 75% positive feedback on their adaptability and strategic insights. However, some clients noted areas for improvement in responsiveness and handling campaign metrics, with 20% suggesting quicker incorporation of feedback.

    See all 109 projects
    3 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Martal Group reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting capabilities. Clients commend their focus on quality over quantity, resulting in valuable conversations with high-fit prospects. Notably, one client praised their weekly syncs for fostering quick adjustments based on performance data. Overall, clients appreciate their responsiveness and the feeling of Martal as an extension of their teams. Suggestions for improvement include refining messaging variants earlier in the process.
    Read 5 Recent Reviews

    Industry Experience

    Martal Group has received positive feedback across various industries, including Information Technology, Business Services, and Advertising & Marketing. Clients praised their lead generation capabilities, highlighting their expertise in creating targeted campaigns and delivering qualified leads. The overall sentiment reflects satisfaction with Martal's communication, responsiveness, and strategic approach. Their strengths lie in understanding complex products and markets, making them a suitable partner for companies in technology-driven sectors, particularly those seeking to expand into new markets.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources IT Services Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Logistics & Supply Chain Financial services Environmental Services Automotive Utilities Engineering Other Industry Chemicals & Biotechnology Research Healthcare Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Software Media

    View projects from:

    United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View Profile Visit Website
  • Purple Sales Logotype

    4.7 25 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% CRM Consulting and SI +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a company specializing in outbound call center and telemarketing services. Across its reviews, Purple Sales is praised for its detailed reporting, adaptability, and effective handling of outbound calls and lead generation, with 90% of reviewers noting their professional project management and consistent results. Clients also commend their alignment with company values and strong team integration.

    See all 25 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Purple Sales for their cost-effectiveness and value for money. For instance, one client noted that their pricing 'fit our budget' and highlighted the 'good value for cost' they received. Another client expressed appreciation for the flexibility and support that exceeded initial agreements. Overall, feedback indicates a strong sentiment of satisfaction regarding the value provided relative to costs, with many clients emphasizing that Purple Sales delivers high-quality results within an affordable price range.
    Read All Reviews

    View projects from:

    Canada (16) United States (5) France (2)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    1 of 3 Hamilton-based review is 5 stars
    1 Hamilton-based review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Call Center & Lead Generation Services for Cybersecurity Co

    5.0 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with Read more
    Read Similar Reviews

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.9

    Cost

    4.8

    Willing to Refer

    4.8

    Reviewers in Ontario commend Purple Sales for their comprehensive approach to B2B marketing, including inbound/outbound campaigns, CRM optimization, and targeted outreach. They appreciate the team's proactive communication, innovative strategies, and consistent achievement of sales and lead generation goals.
    Read Local Reviews
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  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

    See all 87 projects
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has garnered positive feedback across various industries, excelling particularly in Arts, Financial Services, and Education. Clients commend their adaptability, swift communication, and quality of service, often noting significant improvements in customer satisfaction and operational efficiency. In the Arts industry, they effectively managed technical support; in Financial Services, they provided scalable frontline support; and in Education, their efforts resulted in improved student engagement. Overall, SupportYourApp is positioned as a reliable partner across these sectors, demonstrating strong project management and responsiveness to client needs.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

    See all 10 projects

    Reviews mention Hard working

    Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.
    • Customer Service Outsourcing for Online Yoga Instructions Co
      4.0 Feb 10, 2023

      What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.

      Read Full Review
    Read All Reviews

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Hamilton, Canada

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects

    Industry Experience

    Simply Contact has demonstrated strong expertise across various industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Their clients have highlighted their strengths in customer support efficiency, multilingual capabilities, and adaptability to specific business needs. Overall sentiment is positive, with clients noting improved customer satisfaction and operational efficiency. Companies in tech, finance, and education particularly benefit from their tailored solutions, making Simply Contact a promising partner for enhancing customer support operations.

    Read All Reviews

    Select Industry to see insights

    Software Business services Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Simply Contact is frequently noted for its competitive pricing and overall value for money. Clients have highlighted their 'good value for cost' and 'pricing fit our budget' as key reasons for selecting them over competitors. However, some feedback suggests there is room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service received relative to the costs incurred.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 17 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    • Czech
    View all languages

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Israel Daylight Time (IDT)
    • Central European Time (CET)
    View all time zones
    View Profile Visit Website
  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3 services
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus.

    See all 72 projects
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes.
    Read 2 Recent Reviews
    12 of 12 Call Center Services reviews are 5 stars
    11 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Life Insurance Company

    5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
    Read 12 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
    Read All Reviews

    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website

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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Reviews mention Collaborative

    Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.
    • Back-Office/Customer Service Outsourcing for Software Dev Co
      5.0 Jan 12, 2026

      Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.

      Read Full Review
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    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews

    Toronto, Canada

    1880 O'Connor Drive
    Toronto, Canada M4A 1W9

    201 - 250

    888-257-9892

    See All Locations (9)
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  • Task Virtual Logotype

    5.0 65 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    10% Data Annotation Services

    Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

    See all 65 projects

    Reviews mention Unique expertise

    Clients have expressed a highly positive sentiment regarding Task Virtual's unique expertise in content marketing and market research. One CEO noted their ability to quickly grasp industry nuances and deliver engaging insights, while the Director of Plus Fitness highlighted their professionalism and seamless execution. Both emphasized the value of Task Virtual's tailored strategies, which significantly enhanced online visibility and member engagement, reflecting the company's strong capabilities in understanding and addressing specific business needs.
    • Virtual Assistant for Coaching Company
      5.0 Apr 28, 2022

      They helped us increase our efficiency about 70-80% work wise. All the work was managed effectively. They were very accurate, cost friendly and best fit for my industry. They are skilled and super coordinated.

      Read Full Review
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    2 of 3 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant Services for Healthcare AI Company

    5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read more
    Read 3 Reviews

    Industry Experience

    Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.

    Read All Reviews

    Select Industry to see insights

    Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

    Toronto, Canada

    100 Madison Avenue
    Toronto, Canada M5R 2S4

    2 - 5

    +1 3472846666

    See All Locations (17)
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

    Read more
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently praised Swivelt for their communicative approach, noting that the project manager assigned was 'very friendly and easy to communicate with.' The ability to understand requirements effectively has been highlighted as a significant strength. Overall, the sentiment regarding communication is highly positive, contributing to successful project outcomes and client satisfaction.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Industry Experience

    Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.

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    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.
    Read All Reviews

    Oakville, Canada

    1155 North Service Road, West, Unit 11, Suite #16
    Oakville, Canada L6M 3E3

    10 - 15

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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Serves Hamilton, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

    See all 20 projects

    Reviews mention Detail-oriented

    Clients consistently commend Virtual Sales Limited for their attention to detail and thorough project management. Feedback highlights their prompt communication and comprehensive call notes, which facilitate productive discussions. One client noted the team's timely updates and detailed information, stating, 'It is very rare that we need to ask them for something as it has already been provided.' Overall, the sentiment surrounding their detail-oriented approach is overwhelmingly positive.
    • Outbound Call Center Services for AI Transcription platform
      5.0 Apr 30, 2025

      Working with the VSL team is a pleasure - they're timely to respond, give great detail in their call notes, and prep a lot of notes and progress updates for our weekly calls to ensure I have all the data beforehand so we can talk about outcomes and strategy rather than running through numbers updates.

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    Read All Reviews
    3 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.
    Read 5 Recent Reviews
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for SaaS Company

    4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
    Read 6 Reviews

    View projects from:

    England (9) United States (4) Bulgaria (1) Croatia (1) France (1)
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    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Hamilton, Canada

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their effective project management and timely delivery. Clients appreciate the company's cultural fit and value for cost. One reviewer noted the impressive reaction time to needs and comprehensive understanding of customer experience objectives. There were no significant areas identified for improvement, indicating a high level of client satisfaction with their services in customer support and issue resolution.
    Read 1 Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 67 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Hamilton, Canada

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

    See all 67 projects

    Reviews mention Detail-oriented

    Client feedback highlights A-SALES AB's detail-oriented approach and commitment to quality. One client noted their 'attention to detail per market' and their willingness to provide honest assessments, ensuring that strategies align with client needs. Another client praised the meticulous curation of leads, resulting in high-quality sales meetings and low email bounce rates. Overall, the sentiment reflects a strong appreciation for A-SALES AB's thoroughness and responsiveness in project management.
    • Sales Outsourcing for Consulting Company
      5.0 Sep 22, 2025

      Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."

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    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has garnered positive feedback across various industries including Financial Services, IT, Business Services, Healthcare, Education, and Marketing. Clients commend their expertise in lead generation, appointment setting, and market research, reporting an increase in qualified sales meetings and improved sales pipelines. The overall sentiment is favorable, highlighting their effective communication, responsiveness, and ability to adapt to specific industry needs. A-SALES AB is well-suited for clients seeking to enhance their outreach strategies and build robust sales pipelines across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients generally perceive A-SALES AB as providing excellent value for money, with many highlighting their cost-effectiveness and high-quality service. One client noted that A-SALES AB offered 'good value for the cost,' while another mentioned they had 'high ratings' and a pricing structure that fit their budget. Overall, the sentiment reflects satisfaction with the results achieved relative to the investment made, underscoring A-SALES AB's reputation for delivering significant ROI.
    Read All Reviews
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  • Professional Prospecting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Caledonia, Canada

    Services provided

    100% Sales Outsourcing

    Professional Prospecting is a Sales Outsourcing company. They are located in Caledonia, Canada and have midsize team. They provide Sales Outsourcing.

    Read more
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  • DependableIT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Hamilton, Canada

    Services provided

    100% Call Center Services

    DependableIT is a phone answering service. Their midsize team is in Hamilton, Canada. Their services include Call Center Services.

    Read more
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  • Featured

    What are Featured Providers?

    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

    See all 54 projects

    Reviews mention High-quality work

    Clients consistently praised Appointment Setter Online for delivering high-quality work, specifically highlighting their ability to generate qualified leads and schedule relevant appointments. For instance, one client noted their focus on quality over quantity, stating they delivered 'high-quality, sales-ready appointments.' Another client emphasized that the team's understanding of their target audience significantly improved conversion rates. Overall, the sentiment reflects satisfaction with the quality of service and results achieved, with no areas for improvement mentioned.
    • Customer Services & Sales Outsourcing for Resume Writing Co
      5.0 Jun 9, 2025

      Appointment Setter Online did well. We started with around three people and then scaled up to four. They learned quickly and were able to close more than 90% of leads. That was a big win for us, and I was satisfied with the team.

      Read Full Review
    • Appointment Setting for Roofing Co
      5.0 Jul 9, 2025

      The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. Appointment Setter Online has over-delivered what we expected from them.

      Read Full Review
    • Appointment Setting & Sales Outsourcing for Marketing Agency
      4.5 Aug 5, 2025

      Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations. We’re satisfied with the quality of the team, and they've actually increased our sales.

      Read Full Review
    • Back Office Outsourcing for Towing Company
      5.0 Feb 2, 2026

      The most impressive aspect was their ability to deliver high-quality, well-qualified appointments and their strong understanding of our business needs. Their team was responsive and results-focused.

      Read Full Review
    • Back Office Outsourcing for Truck Repair Company
      5.0 Mar 26, 2026

      The leads provided were better qualified, which improved our conversion rate and overall efficiency. Their ability to deliver high-quality, sales-ready appointments stood out. They focused not just on quantity but on qualified prospects, which made a real difference in our results.

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    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
    Read All Reviews
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
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  • One Touch Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Services provided

    47% Call Center Services
    25% Back Office Outsourcing
    18% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    15% Call Center Services
    70% Sales Outsourcing
    15% Market Research

    The Sales Factory is a leading company in telemarketing services, focusing on outbound call center and lead generation solutions. Across multiple reviews, 100% of clients praised their professionalism, adaptability, and effective communication. Their ability to deliver high-quality leads and successfully book meetings consistently enhanced clients' sales pipelines and conversion rates.

    See all 23 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight The Sales Factory's strong value for money, noting their competitive pricing and effective lead generation capabilities. One client remarked on their 'good value for cost,' while another emphasized the 'flexibility' and 'professionalism' of the team. Overall sentiment indicates satisfaction with the return on investment, as many clients reported measurable outcomes such as increased meetings and qualified leads, reinforcing the company's reputation for delivering substantial value relative to their fees.
    Read All Reviews

    View projects from:

    United States (14) Canada (7) Israel (1)
    1 of 2 Hamilton-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Call Center & Lead Gen Services for Logistics Co

    4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
    Read Similar Reviews

    Review Rating from Clients

    4.3/5.0

    Quality

    4.3

    Schedule

    4.3

    Cost

    4.3

    Willing to Refer

    4.7

    Local clients highlight The Sales Factory's strong project management, quick onboarding, and tailored outreach strategies. They value the company's ability to handle complex, multi-channel campaigns, resulting in increased pipeline quality, with positive feedback on communication and team collaboration.
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.

    See all 13 projects

    Reviews mention Open to feedback

    The feedback regarding 24H Virtual's openness to feedback is largely positive. Clients appreciate their receptiveness to criticism and willingness to make necessary improvements, as noted in the review where the client stated, "they seem to be open and receptive to criticism, and they can fix things." However, there are areas for improvement, such as communication among agents and timely follow-ups. Overall, the sentiment reflects satisfaction with their adaptability and commitment to enhancing service quality.
    • Call Center Services for Real Estate Home Inspection Company
      4.5 May 13, 2021

      Moreover, they seem to be open and receptive to criticism, and they can fix things. As such, I’ll give them high marks. They’re willing to make improvements even if their service isn’t perfect. Overall, I have no hesitation in recommending 24H Virtual.

      Read Full Review
    • Call Center Services for Real Estate Home Inspection Company
      4.5 May 13, 2021

      For more long-term communications, we have monthly follow-up calls. During those calls, 24H Virtual tells me what they want from me, and I tell them what I want from them. After a month, we do another call to see how they’re performing and to compare our expectations with what has actually occurred. We also talk about how we can correct things and what we need to address from a budgeting point of view.

      Read Full Review
    • Call Center Services for Real Estate Home Inspection Company
      4.5 May 13, 2021

      In the past two months, I’ve been creating documents and scripts to help the team know how to receive certain calls. As we do this, we’ve realized that we need to consider more questions and situations. So far, we've created flow charts, FAQs, and other scripts to teach them how to address certain situations. Doing this doesn’t mean 24H Virtual falls short of their commitment to you. It only means that as a business owner, you need to write things down so they have a document or an FAQ to turn to so they know how to handle your business.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
    Read All Reviews
    2 of 2 Hamilton-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Call Answering Support for Law Firm

    5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
    Read Similar Reviews

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Reviewers in Toronto commend 24H Virtual for their reliable, organized, and results-driven approach to virtual reception and call support. They appreciate the company's proactive communication, customization, and the positive influence on their business operations and client interactions.
    Read Local Reviews
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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Call Center Services
    50% Sales Outsourcing
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

    See all 3 projects

    Reviews mention High-quality work

    Clients have consistently praised the company for delivering high-quality work, emphasizing their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, leading to monthly savings of $10,000 to $17,000. The feedback highlights the effectiveness of their customer service, with faster complaint resolution and overall enhanced public attention. However, there is a mention of occasional dropped calls, suggesting a potential area for improvement.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      They are very responsible and have a highly qualified staff. Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.

      Read Full Review
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    1 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing for Government Organization

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have reported significant savings and value for money with this company. One client noted a monthly saving of $300, while another highlighted savings between $10,000 and $17,000 per month. Their pricing structure is flexible, with options such as short-term packages and seniority discounts. Overall, the sentiment is positive, emphasizing the company's ability to deliver cost-effective solutions despite some minor areas for improvement in service quality.
    Read All Reviews
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

    See all 18 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with AnswerForce's customized support, particularly in their ability to seamlessly integrate into existing workflows and adapt to specific business needs. One client noted the impressive 93% consultation booking rate, emphasizing that callers often do not realize they are speaking to a service. Feedback highlighted the proactive nature of the team, including timely communication and adaptability during crises. Overall, the sentiment reflects strong confidence in AnswerForce's tailored approach and commitment to client satisfaction.
    • Answering Services for Home Improvement & Repair Company
      5.0 May 4, 2020

      They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.

      Read Full Review
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    Industry Experience

    AnswerForce has demonstrated expertise across various industries, including Energy & Natural Resources, Financial Services, Education, and Retail. Clients commend their responsive customer service, effective call management, and the ability to tailor scripts to specific needs. Overall sentiment is positive, highlighting strengths such as seamless integration into operations and improved customer engagement. This provider is particularly well-suited for businesses needing reliable 24/7 support, efficient call handling, and customized service solutions.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT Services

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

    See All Locations (3)
    $50,000 – $199,999 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Answering Service for Oil & Gas Service Company

    5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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  • MetCredit Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    100% Call Center Services

    MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.

    Read more

    Mississauga, Canada

    E300 6860 Century Ave
    Mississauga, Canada L5N 2V8

    76 - 100

    1 905 819 8939

    See All Locations (4)
    View Profile
  • Standard Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Services provided

    25% Sales Outsourcing
    20% Search Engine Optimization
    20% Social Media Marketing +2 services
    20% Web Design
    15% Logo

    Based in Hamilton, Canada, Standard Marketing is a Sales Outsourcing company. Founded in 2021, the team specializes in Sales Outsourcing and Social Media Marketing.

    Read more
    View Profile
  • Sprint Digital Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakville, Canada

    Services provided

    20% Branding
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Web Development

    Branding company Sprint Digital was launched in 2021. Based in Oakville, Canada, the team focuses on Branding and Search Engine Optimization.

    Read more
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  • Lead Generators International® Logotype

    4.9 14 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    65% Call Center Services
    15% Sales Outsourcing
    10% Email Marketing +1 service
    10% Market Research

    Lead Generators International® specializes in Outbound Call Center and Telemarketing Services, offering robust lead generation solutions tailored to diverse industries. With a remarkable success rate, they consistently deliver impressive results, garnering 100% positive feedback for their professionalism, project management, and customer-focused approach. Across reviews, 80% highlight their ability to exceed expectations and generate substantial leads, reflecting their expertise in Contact Center Services.

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    Reviews mention Easy to work with

    Client feedback indicates a strong sentiment regarding Lead Generators International®'s ease of collaboration. One client noted their 'very effective' workflow and responsiveness, emphasizing their patience during a learning curve. Another client highlighted their 'willingness to modify the project to ensure success,' reinforcing the notion that LGI is approachable and adaptable. Overall, clients consistently describe LGI as 'easy to work with,' which enhances their appeal as a reliable partner.
    • Lead Generation for Engineering Company
      5.0 May 13, 2022

      The workflow between our team and LGI was very effective. They are very responsive, easy to work with, and achieve what they set out to do. The working relationship was the most impressive.

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    • Dealer Outreach for Electric Mobility Company
      5.0 Dec 14, 2021

      Regular contact, and willingness to modify the project to ensure success. They are easy to work with. We could have defined the report structure better upfront, and had to alter it during the program, but some of that was on us.

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    6 of 7 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Construction Company

    5.0 — Lead Generators International® was hired to generate leads for a construction company. They held cold calling campaigns, creating a list of contacts using ZoomInfo and the client's internal email Read more
    Read 7 Reviews

    Industry Experience

    Lead Generators International® has demonstrated expertise in various sectors, including real estate, construction, financial services, manufacturing, and consulting. Clients consistently highlight their effectiveness in lead generation, tailored communication, and project management. Overall sentiment across industries is positive, with particular praise for their adaptability and professionalism. Companies in real estate, construction, and financial services seem to find the best match, given the provider's success in generating leads and enhancing business opportunities.

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    Select Industry to see insights

    Manufacturing Construction Other Industry Engineering Transportation Financial services Healthcare IT Services Consumer Products Consulting

    Toronto, Canada

    401 Bay Street, 16th Floor
    Toronto, Canada M5H 2Y4

    10 - 15

    1-800-306-1365

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  • Gracious Tiles & Hardwood Flooring Logotype

    Not yet reviewed

    $100,000+
    Undisclosed
    2 - 9
    Oakville, Canada

    Services provided

    50% Sales Outsourcing
    50% Warehousing & Distribution

    Established in 2009, Gracious Tiles & Hardwood Flooring is a Warehousing & Distribution and Sales Outsourcing company. The team provides Warehousing & Distribution and Sales Outsourcing.

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  • Rezolves Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

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    Mississauga, Canada

    150-77 City Center Drive, Mississauga, ON L5B 1M5
    Mississauga, Canada L5B 1M5

    6 - 9

    +1 (416) 648-7581

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  • Tech Sales Funnel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Milton, Canada

    Services provided

    60% Sales Outsourcing
    30% Email Marketing
    10% CRM Consulting and SI

    Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.

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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Get Ninja - Virtual Assistant Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Recruiting +2 services
    20% Sales Outsourcing
    20% Staffing

    Get Ninja - Virtual Assistant specializes in offering virtual assistant services, particularly excelling in tasks such as email handling, travel arrangements, and calendar management. Clients report a 20%–35% reduction in expenses and losses, with 100% of reviewers highlighting the company's initiative and reliability without requiring supervision. Overall, the feedback is unanimously positive, emphasizing their effective project management and seamless communication.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Get Ninja - Virtual Assistant highlight their effectiveness in alleviating workload for clients, particularly in managing administrative tasks. One client from Wolf Pack Construction noted a significant reduction in company expenses, ranging from 20% to 35%, and praised their proactive communication and timely delivery. The client's satisfaction is evident, as they appreciated the team's initiative and independence in handling tasks. Overall, sentiment towards Get Ninja is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment.
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  • Hey Stranger! Creative Studios Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Burlington, Canada

    Services provided

    20% CRM Consulting and SI
    20% Content Marketing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Social media marketing company Hey Stranger! Creative Studios specializes in Social Media Marketing and Content Marketing. They are located in Burlington, Canada.

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  • Leadify Ninja Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Oakville, Canada

    Services provided

    45% Email Marketing
    45% Sales Outsourcing
    10% CRM Consulting and SI

    Headquartered in Oakville, Canada, Leadify Ninja is an Email Marketing company. Launched in 2023, the team specializes in Email Marketing and Sales Outsourcing.

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  • BringToMarket - US & Canada Expansion Services Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Sales Outsourcing
    20% HR Outsourcing
    15% Executive Search +4 services
    10% Demand Generation Marketing
    10% Marketing Strategy
    10% PEO/Employee Leasing
    10% Web Design

    BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

    See all 5 projects

    Reviews mention Experienced

    Clients have consistently praised BringToMarket for their experienced team and methodical approach to business expansion. Notable feedback highlights their adaptability and responsiveness, with one client noting the team's ability to quickly address needs and provide valuable guidance. Another client emphasized their strong organizational structure and iterative strategy, which contributed to successful market entry. Overall, the sentiment reflects high satisfaction with BTM's expertise, resulting in significant lead generation and successful project outcomes.
    • Social Media & Email Marketing for Software Company
      5.0 May 20, 2024

      The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results. BTM demonstrated a proactive approach by swiftly adapting their operations to meet our evolving needs, taking initiative to generate additional results and opportunities. I have nothing particular to say, BTM is an experienced team that delivers results and brings expertise to secure more meetings.

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    • GTM Strategy, Lead Gen, & Demand Gen Mktg for SaaS Company
      5.0 Nov 13, 2024

      The methodical approach and ability to execute and iterate quickly were impressive. Through our collaboration, we realized that careful planning and preparation are crucial for entering a new market. BTM’s experienced team brings the expertise needed to succeed in new regions.

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    Industry Experience

    BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.

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    Software Consumer products & services Business services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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    Toronto, Canada

    7 Grosvenor St
    Toronto, Canada M7A 2G6

    2 - 5

    4374356425

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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.

    See all 3 projects

    Reviews mention High-quality work

    Clients have consistently praised Clever Digital Marketing for their high-quality work and effective marketing strategies. One CEO highlighted their professionalism and expertise, noting significant success in tracking and adjusting marketing campaigns tailored to specific business needs. The seamless workflow, even across time zones, further underscores their commitment to delivering exceptional results. Overall, sentiment regarding the quality of work is overwhelmingly positive, with no areas for improvement identified.
    • Digital Marketing for Retail Company
      5.0 May 6, 2022

      We like their ability to create and execute a campaign based on our specific individual and industry needs. With their marketing strategies and expertise, we are able to track and quantify the effectiveness of our marketing campaigns and if necessary change them up on the fly. Great Success!

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Select Industry to see insights

    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Local clients describe Clever Digital Marketing as highly effective in managing paid ad initiatives, emphasizing their strategic insights and organized project execution. They value the team's responsiveness, transparency, and focus on delivering positive ROI across various digital marketing efforts.
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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% AI Consulting
    30% Customer Service Outsourcing +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto emphasize Seologist’s expertise in SEO and website optimization, noting significant improvements in search visibility and brand presence. Clients commend their responsiveness, transparency, and success in generating organic traffic and leads quickly.
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  • REACH Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Toronto, Canada

    Services provided

    35% Email Marketing
    15% Marketing Strategy
    10% AI Development +4 services
    10% Custom Software Development
    10% Low/No Code Development
    10% Market Research
    10% Sales Outsourcing

    REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

    See all 3 projects

    Reviews mention Communicative

    The reviews indicate a highly positive sentiment regarding REACH's communicative approach. Clients noted that Joseph was exceptionally organized, proactive in communication, and consistently scheduled meetings to discuss progress. One client specifically highlighted that Joseph's enthusiasm for automation made the collaboration enjoyable. Overall, clients expressed satisfaction with the clarity and responsiveness of communication throughout the project, demonstrating REACH's commitment to effective client engagement.
    • Generative AI Tool Dev for Capital Investment Firm
      5.0 Jan 17, 2024

      They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps.

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    Industry Experience

    REACH has demonstrated expertise across various industries, including financial services, software, and marketing. Clients highlighted their strengths in automation, lead generation, and strategy development, achieving significant outcomes such as improved customer engagement and increased conversion rates. Overall, sentiment is highly positive, with clients praising REACH for their effective communication, proactive approach, and ability to align with client values, making them a suitable partner for businesses seeking innovative solutions in these sectors.

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    Select Industry to see insights

    Software Financial services Design

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praised REACH for their competitive pricing and the value they delivered. One client noted that REACH's pricing fit their budget, while another highlighted the 'good value for cost' as a key reason for selecting them. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with timely delivery and effective communication further enhancing the perceived value.
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    Canada (1) United States (1)
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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Telemarketing Services. Reviewers highlight their responsiveness and industry knowledge, with 100% of feedback indicating satisfaction with their ability to deliver on promises and customize solutions. Clients appreciate their adaptability and proactive communication, resulting in valuable new client interactions.

    See all 1 projects

    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and overall value, noting a customized approach that meets specific needs. One client mentioned spending less than $10,000, highlighting the cost-effectiveness of the service while achieving significant communication results with new clients. Overall, feedback indicates that the company delivers on its promises and provides responsive service, contributing to a positive perception of value for money.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Reviewers in Toronto emphasize AppointmentSetter's ability to deliver tailored outreach that results in meaningful client interactions. Clients appreciate their industry expertise, clear communication, and adaptability during COVID-19, leading to successful, long-term partnerships.
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  • AnswerPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    100% Call Center Services

    AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.

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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

    See all 1 projects

    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • Tozcall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Unified Communications Consulting & SI

    Tozcall, a call center and unified communications consulting & SI company, was established in 2021. They focuses on Call Center Services and unified communications consulting & SI.

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    Mississauga, Canada

    55 Village Centre Place
    Mississauga, Canada L4Z 1S2

    1

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  • Qinetic Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    15% Call Center Services
    5% Affiliate Marketing
    5% Content Marketing +22 services
    5% Conversion Optimization
    5% Email Marketing
    5% Graphic Design
    5% Logo
    5% Mobile & App Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development
    4% Custom Software Development
    4% E-Commerce Development
    4% Mobile App Development
    3% Digital Strategy
    3% Finance & Accounting Outsourcing (FAO)
    2% Corporate Photography
    2% IT Managed Services
    2% IT Staff Augmentation
    2% Other Application Development
    2% Other Design
    2% Other IT Consulting and SI
    2% Transcription
    2% Translation
    1% Other Digital Marketing

    Qinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Native Smokes Delivered Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Mississauga, Canada

    Services provided

    50% Branding
    50% Sales Outsourcing

    Native Smokes Delivered, a branding firm and Sales Outsourcing company, was launched in 2024. The small team provides Branding and Sales Outsourcing.

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  • Millenium1 Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% IT Managed Services

    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.

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  • RoundAssist Inc. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% BI & Big Data Consulting & SI
    20% CRM Consulting and SI +2 services
    20% Custom Software Development
    20% IT Managed Services

    RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.

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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Reviews mention Well-organized projects

    Clients consistently praised Portage Sales for their well-organized project management and responsiveness. One client noted, "It's been seamless, they are on top of everything," highlighting their preparedness and effective communication. Another remarked on Portage's meticulous approach, stating, "Portage is meticulous about project management and extremely responsive." This feedback reflects a strong overall sentiment of satisfaction regarding project organization and execution, with no significant areas for improvement mentioned by clients.
    • Corporate Training & Coaching for Electrical Products Co
      5.0 Apr 26, 2024

      I can't express in words how easy it's been working with the Portage Sales & Leadership team. It's been seamless, they are on top of everything, they are prepared. They ensure that each of the training events are focused and meet and exceed mine and my team's expectations every time.

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    • Leadership Development Program for Visual Marketing Platform
      5.0 Sep 15, 2022

      Most of my communication was through the course leader, and that was great. It was always very clear in terms of what was coming next, and what homework we had to do ahead of a session. There were always quick follow-ups with resources or templates, or whatever we had talked about.

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    • Sales Coaching for Financial & Investment Congress
      5.0 May 9, 2024

      I loved working with Portage, it was super organized, super engaged, and just really empathetic .. warm, but also super practical. So you know, I felt like I could just share what our roadblocks were. For an organization like Portage that does probably more corporate work, bigger projects, I was really grateful that they were able to come and offer us something on the smaller side that fit for us. Peter and the team at Portage would always hit their deadlines without fail.

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    More responsive than most other service providers

    Portage Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Canada (9) United States (1)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    4.9

    Local clients praise Portage Sales for their tailored training programs that drive behavioral change, improve client interactions, and enhance team cohesion across diverse projects like sales, leadership, and customer engagement.
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  • Data Axle, Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mississauga, Canada

    Services provided

    80% Sales Outsourcing
    20% Content Moderation Services

    Data Axle, Inc is a Sales Outsourcing company located in Mississauga, Canada. They offer Sales Outsourcing and Content Moderation Services and were founded in 1972.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    30% Commercial Brokerage Services
    20% Customer Service Outsourcing +2 services
    15% Fulfillment
    10% Sales Outsourcing

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

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  • REALQualified Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    100% Sales Outsourcing

    REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.

    Read more
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  • Paradigm Quest Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.

    Read more
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  • TechHighway Systems Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    20% Web Development
    10% API Development
    10% Application Testing +6 services
    10% Custom Software Development
    10% E-Commerce Development
    10% Mobile App Development
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization

    Launched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.

    Read more
    View Profile
  • Empower Media Group Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Brampton, Canada

    Services provided

    20% Branding
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Empower Media Group is a branding company launched in 2023. Their team specializes in Branding and Social Media Marketing.

    Read more
    View Profile
  • MyMo Leads Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    20% Branding
    10% Other Marketing

    MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.

    Read more
    View Profile
  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

    Read more
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Swivelt
2 Martal Group

List of the Top 2 Hamilton Call Center Companies & Voice Services

  1. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  2. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    39.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Professional Prospecting Logotype

    Professional Prospecting

    $1,000+
    < $25 / hr
    50 - 249
    Caledonia, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. DependableIT Logotype

    DependableIT

    Undisclosed
    Undisclosed
    250 - 999
    Hamilton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  5. One Touch Solutions Logotype

    One Touch Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    47% Call Center Services
    10% Sales Outsourcing
    43% Other
    View Profile Visit Website
  6. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    34.6/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  7. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.2/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  9. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    25% Call Center Services
    50% Sales Outsourcing
    25% Other
    View Profile Visit Website
  10. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  11. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.3/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  12. MetCredit Logotype

    MetCredit

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    28.7/40.0
    16.4/20 Reviews
    4.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    41% Call Center Services
    11% Sales Outsourcing
    48% Other
    View Profile Visit Website
  14. Standard Marketing Logotype

    Standard Marketing

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  15. Sprint Digital Logotype

    Sprint Digital

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakville, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  16. Lead Generators International® Logotype

    Lead Generators International®

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    16/40.0
    16/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    15% Sales Outsourcing
    20% Other
    View Profile Visit Website
  17. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    28.2/40.0
    17.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website

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Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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