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Top Call Center Services & Voice Services in Hamilton

Ratings Updated: June 15, 2026
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2 Leaders 15 Contenders

145 Companies

Country: Canada
Province: Ontario
City: Hamilton

List of the Top Hamilton Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Adaptable

    Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

      Read Full Review
    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

    See all 47 projects

    Reviews mention Trustworthy

    Clients express a strong sentiment of trustworthiness towards Helpware, highlighting their reliability and effective communication. One CEO noted, "I highly recommend Helpware. Trust them because you’re in good hands," emphasizing their dependable service. Another client praised Helpware's ability to handle customer service independently, stating, "We can trust them to handle our customer service side without much activity on our part." Overall, feedback indicates that Helpware is seen as a trustworthy partner in managing customer support.
    • Customer Support for Lifestyle Product Supplier
      5.0 Apr 4, 2019

      Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.

      Read Full Review
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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Helpware CX has been overwhelmingly positive. A telecommunications company praised their effective marketing strategies, noting the attraction of six new customers. The client highlighted Helpware CX's impressive speed and efficient project management, facilitated through seamless communication. Overall, there were no suggested areas for improvement, indicating strong client satisfaction with the services provided.
    Read 1 Recent Review
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects

    Reviews mention Communicative

    Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.
    • Call Center Services for Third-Party Management Company
      4.5 Feb 6, 2025

      Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.

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    • Recruitment Services for Financial Services Company
      4.5 Oct 17, 2025

      We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • Martal Group Logotype

    4.8 108 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group is a company specializing in outbound call and lead generation services, utilizing a multi-channel approach including phone calls, LinkedIn outreach, and email campaigns. Overall, 75% of reviewers praised their ability to generate quality leads and integrate seamlessly with clients' teams. While there are areas for improvement, such as quicker incorporation of feedback, the majority of feedback (around 70%) is positive, highlighting their professionalism and strategic insight.

    See all 108 projects
    4 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback highlights Martal Group's effectiveness in lead generation and appointment setting, with clients noting their team's quick understanding of value propositions and proactive communication. For instance, one client praised their ability to generate meaningful conversations with enterprise prospects and improve engagement through insightful messaging strategies. Overall, sentiment is overwhelmingly positive, with suggestions for minor refinements in campaign metrics visibility and earlier testing of messaging variants.
    Read 5 Recent Reviews

    View projects from:

    United States (52) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    1 of 1 Hamilton-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Sales Outsourcing for MS Unified Support Alternative Firm

    4.5 — Martal Group provides sales outsourcing services for a Microsoft Unified Support alternative provider. The team handles lead generation, appointment setting, email outreach, and phone outreach. Read more
    Read Similar Reviews

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    4.9

    Reviewers in Toronto commend Martal Group for delivering tailored outbound campaigns, prospect research, and multi-channel lead generation. Their deep industry knowledge and responsive communication have helped clients expand into new markets, secure partnerships, and generate high-quality leads, demonstrating strong project execution and adaptability.
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  • Purple Sales Logotype

    4.7 23 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% CRM Consulting and SI +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a company specializing in Contact Center Services, focusing on providing customer support through both inbound and outbound call center operations. Overall feedback from their reviews is highly positive, with clients commending their adaptability, detailed reporting, and ability to align with company values. Approximately 80% of reviewers emphasized their effective telemarketing services and professional project management, while also noting areas for improvement such as enhanced communication strategies.

    See all 23 projects
    4 of 4 reviews are 5 stars
    3 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the past six months, client feedback for Purple Sales has been overwhelmingly positive. Clients praised their responsiveness, effective project management, and ability to align strategies with business goals. Notable successes included a 36.5% increase in event participation and improved lead generation through tailored campaigns. Clients appreciated the detailed reporting and adaptability of the team, although some suggested enhancing outreach strategies for future projects. Overall, Purple Sales is viewed as a valuable partner in achieving sales and marketing objectives.
    Read 4 Recent Reviews

    Industry Experience

    Purple Sales has demonstrated expertise across various industries, including cybersecurity, energy, consumer products, IT, telecommunications, healthcare, and marketing. Clients commend their adaptability, effective lead generation, and thorough understanding of industry-specific needs. Overall sentiment is positive, highlighting strengths in project management, innovative strategies, and strong communication. Industries such as cybersecurity and healthcare particularly benefit from their targeted outreach and marketing support, making them a strong fit for businesses seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Medical Energy & natural resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Human Resources Telecommunications Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently report that Purple Sales offers good value for money, with many noting that their pricing fits within budget constraints. For instance, one client highlighted that Purple Sales' pricing was a significant factor in their selection, stating it 'fit our budget and offered good value for the cost.' Overall, the sentiment is positive, as clients appreciate the effectiveness of the services provided relative to the costs incurred, often leading to increased sales and improved lead generation.
    Read All Reviews

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.9

    Cost

    4.8

    Willing to Refer

    4.8

    Toronto-based clients praise Purple Sales for their expertise in lead generation, appointment setting, and sales pipeline development across diverse industries. They deliver well-managed, results-driven campaigns, including outreach, marketing, and sales support, with a focus on strategic communication and client success.
    Read Local Reviews
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

    See all 86 projects

    Reviews mention Communicative

    Clients consistently commend SupportYourApp for their exceptional communication skills, highlighting proactive and clear interactions. For instance, one client noted the team’s 'strong project management capabilities' and 'proactive communication,' while another emphasized the 'smooth and consistent' communication throughout their collaboration. Many reviews reflect a sentiment of satisfaction with the team's responsiveness and flexibility in adapting to changing needs, indicating a strong overall sentiment towards their communicative approach.
    • Customer Support for Smart Home Climate Control Brand
      5.0 Aug 27, 2024

      SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours.

      Read Full Review
    • Customer Support Services for HealthTech Company
      5.0 May 13, 2024

      The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.

      Read Full Review
    • Customer Support for Smart Communication System Provider
      5.0 Mar 25, 2024

      Both the team’s management and the consultants themselves are always very professional. Our communication is always on-point. Upon request, SupportYourApp provides us with the information and answers we need.

      Read Full Review
    • Customer Support Services for R&D Service Provider
      5.0 Feb 3, 2024

      During our collaboration, our responsible manager was always there for us to report on the progress and answer all the questions we had.

      Read Full Review
    • Call Center Services for Meditation App
      5.0 Jan 23, 2023

      We primarily communicate via Slack, email, and regular meetings. Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up.

      Read Full Review
    Read All Reviews

    Industry Experience

    SupportYourApp has received positive feedback across various industries, notably in financial services, media, energy, retail, education, and IT. Clients commend their responsiveness, flexibility, and ability to scale support operations efficiently. In the financial sector, they excel in handling complex customer inquiries, while in media, they enhance recruitment processes. Overall, their impact is characterized by improved customer satisfaction, streamlined operations, and effective communication, making them a strong fit for companies seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive SupportYourApp as offering good value for money, with several reviews highlighting their competitive pricing relative to the quality of service. For instance, one client noted they chose SupportYourApp for their budget-friendly pricing and high ratings, while another emphasized the company's adaptability and responsiveness, leading to improved customer satisfaction. However, there were concerns about inconsistent service levels, particularly in handling complex inquiries, which affected perceived value for some clients.
    Read All Reviews

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
    View Profile Visit Website
    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Unique expertise

    Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.
    • Customer & Ticket Support Services for Beauty Tech Company
      5.0 Mar 17, 2023

      I'm impressed with their ability to stand out in an industry that usually blends in with one another.

      Read Full Review
    Read All Reviews
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Hamilton, Canada

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 13 languages:

    • Arabic
    • Czech
    • Dutch
    • English
    • French
    • German
    • Italian
    • Polish
    • Romanian
    • Russian
    • Slovakian
    • Spanish
    View all languages
    View Profile Visit Website
  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3 services
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.

    See all 72 projects

    Reviews mention Great project management

    Clients consistently praised Top Virtual Assistant for their excellent project management, highlighting timely delivery and clear communication. One client noted, 'Project management was excellent... deliverables were completed on schedule, and they provided regular updates on task progress.' Another remarked on their adaptability, stating, 'They were responsive to our requests and adapted to our changing needs with professionalism and care.' Overall, sentiment reflects a strong appreciation for their organized and proactive approach.
    • Sales Outsourcing for Venture Capital Firm
      5.0 Aug 19, 2025

      Top Virtual Assistant’s project management was very structured and reliable. They set clear timelines at the beginning, provided regular updates, and always made sure tasks were completed on schedule. Their use of tools for tracking activities and sharing reports kept everything transparent, and we never had to worry about delays. Overall, they consistently delivered on time and managed the workflow in a way that made the whole process smooth and stress-free.

      Read Full Review
    • Administrative Support for Childhood Education Consultancy
      5.0 Dec 10, 2025

      Project management was excellent. All tasks were delivered on time, often ahead of schedule. The team maintained clear communication channels through email and messaging, and they provided daily or weekly summaries depending on our needs. They followed structured workflows but were also flexible enough to adapt when priorities changed. I especially appreciated the consistency and reliability of their updates.

      Read Full Review
    • Back Office Outsourcing for Childcare Academy
      5.0 Dec 15, 2025

      Their project management was excellent; they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.

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    • Virtual Assistant Services for Daycare Center
      5.0 Dec 19, 2025

      Project management was excellent. The team was organized, communicated regularly, and consistently met deadlines. They were responsive to our requests and adapted to our changing needs with professionalism and care.

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    • Virtual Assistant Services for Renovation Company
      5.0 Dec 22, 2025

      Project management was reliable and straightforward. Tasks were completed on time, communication was clear, and the team was responsive whenever we needed changes or additional support. They adapted well to our working style and requirements.

      Read Full Review
    Read All Reviews
    12 of 12 Call Center Services reviews are 5 stars
    11 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Life Insurance Company

    5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
    Read 12 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
    Read All Reviews

    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Reviews mention Open to feedback

    Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further.
    • Call Center Services for Marketing Agency
      5.0 Nov 12, 2025

      Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.

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    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Toronto, Canada

    1880 O'Connor Drive
    Toronto, Canada M4A 1W9

    201 - 250

    888-257-9892

    See All Locations (9)
    Less than $10,000 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Search Engine Optimization +3 services
    10% Customer Service Outsourcing
    10% Data Annotation Services
    10% Sales Outsourcing

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved search rankings for clients. One client noted their impressive project management and responsiveness, highlighting timely deliveries and clear communication. Clients appreciated Task Virtual's tailored approach to SEO and their commitment to long-term results. Suggestions for improvement were minimal, with one client desiring more detailed explanations of technical processes, underscoring overall satisfaction with the services provided.
    Read 1 Recent Review
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Event Staffing Company

    5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.
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    United States (7) Canada (3) Australia (1) Germany (1) England (1)

    This provider is fluent in 7 languages:

    • Bengali
    • English
    • French
    • Hindi
    • Panjabi
    • Sindhi
    • Spanish

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    View all time zones
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

    Read more
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Communicative

    Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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    Indonesia (1) Malaysia (1)

    Oakville, Canada

    1155 North Service Road, West, Unit 11, Suite #16
    Oakville, Canada L6M 3E3

    10 - 15

    See All Locations (16)
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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    50 - 249
    Serves Hamilton, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

    See all 20 projects
    3 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the last six months, clients praised Virtual Sales Limited for their flexibility, efficiency, and professionalism in lead generation. Feedback highlighted their ability to secure multiple meetings weekly, significantly enhancing client pipelines. One client noted their impressive industry knowledge, while another appreciated their consistent communication and adaptability. Overall sentiment is overwhelmingly positive, with suggestions for minor improvements, such as deeper industry expertise and clearer alignment on targeting metrics.
    Read 5 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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    More responsive than most other service providers

    Virtual Sales Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    England (9) United States (4) Bulgaria (1) Croatia (1) France (1)
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    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Hamilton, Canada

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
    Read 1 Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.8 68 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Hamilton, Canada

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a company specializing in outbound sales and lead generation services. The firm is praised for its ability to execute precise outreach strategies that are highly tailored to client needs, particularly in complex and regulated markets. Across reviews, 100% of clients note their reliable project management and commitment to delivering timely, measurable outcomes, such as consistently booking 10-22 qualified meetings per month.

    See all 68 projects

    Reviews mention Timely

    Clients consistently praised A-SALES AB for their timely project management and delivery. For instance, one client noted that all deliverables were completed on time or ahead of schedule, while another highlighted that follow-ups and progress reports were consistently provided without delays. A common sentiment was their structured approach, with clear timelines set from the outset, ensuring that campaigns and meetings were executed promptly, thereby fostering a reliable and efficient collaboration.
    • Web Optimization & Apptmt Setting for Business Services Co
      5.0 Jun 11, 2024

      Yes they did, even before the estimated time!

      Read Full Review
    • Email Marketing & Lead Generation for WealthTech Company
      5.0 May 6, 2024

      Very, very prompt and timely delivery. Helping us stay on our timeline by being proactive.

      Read Full Review
    • Lead Generation Services for IT Company
      5.0 Apr 2, 2024

      Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership.

      Read Full Review
    • Lead Generation for Digital Marketing Agency
      5.0 Mar 29, 2024

      Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.

      Read Full Review
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      Always on the ball and time-conscious, they met deadlines without sacrificing quality.

      Read Full Review
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    3 of 4 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.
    Read 4 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
    Read All Reviews
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  • Professional Prospecting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Caledonia, Canada

    Services provided

    100% Sales Outsourcing

    Professional Prospecting is a Sales Outsourcing company. They are located in Caledonia, Canada and have midsize team. They provide Sales Outsourcing.

    Read more
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  • DependableIT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Hamilton, Canada

    Services provided

    100% Call Center Services

    DependableIT is a phone answering service. Their midsize team is in Hamilton, Canada. Their services include Call Center Services.

    Read more
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  • One Touch Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Services provided

    47% Call Center Services
    25% Back Office Outsourcing
    18% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    15% Call Center Services
    70% Sales Outsourcing
    15% Market Research

    The Sales Factory is a leading company in telemarketing services, focusing on outbound call center and lead generation solutions. Across multiple reviews, 100% of clients praised their professionalism, adaptability, and effective communication. Their ability to deliver high-quality leads and successfully book meetings consistently enhanced clients' sales pipelines and conversion rates.

    See all 23 projects

    Industry Experience

    The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.

    Read All Reviews

    Select Industry to see insights

    Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
    Read All Reviews

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    United States (14) Canada (7) Israel (1)

    Review Rating from Clients

    4.3/5.0

    Quality

    4.3

    Schedule

    4.3

    Cost

    4.3

    Willing to Refer

    4.7

    Reviewers in Toronto highlight The Sales Factory's proficiency in developing tailored sales strategies, booking qualified appointments, and managing multi-team projects efficiently. Their collaborative approach and quick onboarding have consistently delivered measurable results across various sectors.
    Read Local Reviews
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

    See all 13 projects

    Reviews mention Personable

    Clients have praised 24H Virtual for their personable approach, noting the strong communication and availability of co-founders Paul and Sabrina. One client highlighted the smooth transition and trust established due to their attentive service, stating, "the personable attention I have with their partners has made it a smooth transition." Overall, the sentiment is highly positive, emphasizing the importance of effective communication and support in fostering client relationships.
    • Call Answering Support for Law Firm
      5.0 Feb 24, 2022

      The personable attention I have with their partners has made it a smooth transition. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me. Nowadays, it's challenging to have this kind of customer service, but with Paul and Sabrina, I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
    Read All Reviews

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    Canada (10) United States (3)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Toronto clients commend 24H Virtual for their dependable virtual reception and call management, supporting real estate, health, and logistics companies. Their proactive communication, adaptability, and high-quality service have led to smoother workflows and increased customer satisfaction.
    Read Local Reviews
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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Call Center Services
    50% Sales Outsourcing
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

    See all 3 projects
    1 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing Services for Energy Company

    4.5 — Read more
    Read 3 Reviews

    Industry Experience

    VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

    See all 18 projects

    Reviews mention Results-oriented

    The feedback regarding AnswerForce's results-oriented approach is overwhelmingly positive. Clients have noted that the service ensures no calls go unanswered, significantly improving staff efficiency by approximately 10%. One client highlighted the seamless integration with Slack, stating that it enhanced their incident handling. Another emphasized the company's customer-focused attitude, delivering clear, concise solutions that effectively addressed high call volumes and after-hours needs, resulting in no missed SLAs.
    • Answering Services for IT Services Firm
      5.0 Nov 16, 2020

      We never miss a call or have one go to voicemail. My staff get a full message with a Simple Slack integration which makes them much more efficient in recording and handling incidents. I estimate that staff efficiency improvement at around 10%. You can't put a value on good customer service. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration. We no longer miss SLA's.

      Read Full Review
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    Industry Experience

    AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT Services

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

    See All Locations (3)
    $50,000 – $199,999 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Answering Service for Oil & Gas Service Company

    5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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  • MetCredit Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    100% Call Center Services

    MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.

    Read more

    Mississauga, Canada

    E300 6860 Century Ave
    Mississauga, Canada L5N 2V8

    76 - 100

    1 905 819 8939

    See All Locations (4)
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  • Standard Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Services provided

    25% Sales Outsourcing
    20% Search Engine Optimization
    20% Social Media Marketing +2 services
    20% Web Design
    15% Logo

    Based in Hamilton, Canada, Standard Marketing is a Sales Outsourcing company. Founded in 2021, the team specializes in Sales Outsourcing and Social Media Marketing.

    Read more
    View Profile
  • Sprint Digital Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakville, Canada

    Services provided

    20% Branding
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Web Development

    Branding company Sprint Digital was launched in 2021. Based in Oakville, Canada, the team focuses on Branding and Search Engine Optimization.

    Read more
    View Profile
  • Gracious Tiles & Hardwood Flooring Logotype

    Not yet reviewed

    $100,000+
    Undisclosed
    2 - 9
    Oakville, Canada

    Services provided

    50% Sales Outsourcing
    50% Warehousing & Distribution

    Established in 2009, Gracious Tiles & Hardwood Flooring is a Warehousing & Distribution and Sales Outsourcing company. The team provides Warehousing & Distribution and Sales Outsourcing.

    Read more
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  • Rezolves Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

    See all 1 projects

    Mississauga, Canada

    150-77 City Center Drive, Mississauga, ON L5B 1M5
    Mississauga, Canada L5B 1M5

    6 - 9

    +1 (416) 648-7581

    See All Locations (2)
    View Profile
  • Tech Sales Funnel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Milton, Canada

    Services provided

    60% Sales Outsourcing
    30% Email Marketing
    10% CRM Consulting and SI

    Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.

    Read more
    View Profile
  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Get Ninja - Virtual Assistant Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Recruiting +2 services
    20% Sales Outsourcing
    20% Staffing

    Get Ninja - Virtual Assistant specializes in offering virtual assistant services, particularly excelling in tasks such as email handling, travel arrangements, and calendar management. Clients report a 20%–35% reduction in expenses and losses, with 100% of reviewers highlighting the company's initiative and reliability without requiring supervision. Overall, the feedback is unanimously positive, emphasizing their effective project management and seamless communication.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Get Ninja - Virtual Assistant reflect a highly positive sentiment, with clients praising their efficiency and reliability. A junior manager at Wolf Pack Construction noted a significant reduction in company expenses by 20%–35% due to their services, highlighting their proactive approach and minimal supervision required. Clients appreciate their timely delivery and effective communication, with one stating they often request additional tasks independently. Overall, clients express satisfaction and see them as a valuable resource.
    Read 1 Recent Review

    Industry Experience

    Get Ninja - Virtual Assistant has demonstrated strong expertise in the construction industry, providing virtual assistant services that significantly improved operational efficiency. Clients report a notable reduction in expenses (20%-35%) and enhanced time management for upper management. Their proactive approach and timely delivery are highly praised, indicating a strong fit for companies seeking reliable administrative support in the construction sector.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Get Ninja - Virtual Assistant's pricing, citing it as a key factor in their decision to engage the company. One client noted that their budget was well accommodated, resulting in significant cost savings of 20%–35% in company expenses. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the efficient service delivery and proactive approach of the team, making it a worthwhile investment.
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  • Hey Stranger! Creative Studios Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Burlington, Canada

    Services provided

    20% CRM Consulting and SI
    20% Content Marketing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Social media marketing company Hey Stranger! Creative Studios specializes in Social Media Marketing and Content Marketing. They are located in Burlington, Canada.

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  • Leadify Ninja Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Oakville, Canada

    Services provided

    45% Email Marketing
    45% Sales Outsourcing
    10% CRM Consulting and SI

    Headquartered in Oakville, Canada, Leadify Ninja is an Email Marketing company. Launched in 2023, the team specializes in Email Marketing and Sales Outsourcing.

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  • BringToMarket - US & Canada Expansion Services Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Sales Outsourcing
    20% HR Outsourcing
    15% Executive Search +4 services
    10% Demand Generation Marketing
    10% Marketing Strategy
    10% PEO/Employee Leasing
    10% Web Design

    BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

    See all 5 projects

    Reviews mention Well-organized projects

    Clients consistently praise BringToMarket for their well-organized project management and timely delivery. For instance, one CEO noted their ability to adhere to clear timelines and deadlines, stating, 'They always delivered on time.' Another client highlighted BTM's seamless integration into their existing processes, emphasizing their proactive communication and adaptability. Overall, the sentiment reflects a strong appreciation for BTM's structured approach and responsiveness to client needs, contributing to successful project outcomes.
    • Branding for Business Services Company
      5.0 Jul 12, 2024

      BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.

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    • Social Media & Email Marketing for Software Company
      5.0 May 20, 2024

      The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Daily communication via Slack ensured that we stayed aligned, while their use of Notion for campaign content allowed our marketing and sales teams to efficiently validate and provide timely feedback on their work. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results.

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    Industry Experience

    BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.

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    Select Industry to see insights

    Software Consumer products & services Business services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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    Toronto, Canada

    7 Grosvenor St
    Toronto, Canada M7A 2G6

    2 - 5

    4374356425

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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

    See all 3 projects

    Reviews mention Exceptional results

    Clients have consistently praised Clever Digital Marketing for delivering exceptional results. One client highlighted significant improvements in ad position, ROI, and traffic, stating that the team 'reads our minds' in aligning content with their brand. Another noted their professionalism and expertise, leading to quantifiable success in marketing campaigns. Overall, the sentiment reflects a strong satisfaction with the results achieved and the effective communication and collaboration established throughout the partnership.
    • Paid Ad Marketing Campaigns for SMM & Creative Design Agency
      5.0 Jun 22, 2022

      Across the board, we've seen monthly ad position increases for key terms, ad spend ROI, business conversions, and site traffic. Clever Digital Marketing knows exactly how they're adding value to our company because they know what questions to ask. Clever Digital Marketing delivers results, and we have a positive ROI, but our relationship with them is more important to me.

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Select Industry to see insights

    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Toronto-based clients praise Clever Digital Marketing for their expertise in social media advertising and campaign management, delivering measurable ROI and increased site traffic. Their organized team and proactive communication ensure smooth collaborations, though some seek improved reporting visuals for clearer results sharing.
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based Clover Mortgage praises Seologist for rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and expertise in website replatforming, which significantly boosted their online visibility and brand presence in a competitive market.
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  • REACH Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Toronto, Canada

    Services provided

    35% Email Marketing
    15% Marketing Strategy
    10% AI Development +4 services
    10% Custom Software Development
    10% Low/No Code Development
    10% Market Research
    10% Sales Outsourcing

    REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

    See all 3 projects

    Reviews mention Well-organized projects

    Clients consistently praised REACH for their well-organized project management and timely delivery. One client highlighted that all deliverables were provided as expected, while another noted exceptional proactivity in communication and progress updates. Feedback emphasized REACH's strong work ethic and organization, with one client stating, "Joseph was on it" and appreciated the structured approach throughout the project. Overall, the sentiment surrounding project organization is overwhelmingly positive, indicating a reliable partnership.
    • Marketing Strategy for Web & Mobile App Dev Company
      5.0 Jan 20, 2024

      Their work ethic and organization never ceased to surprise me with their outstanding effort to perform. Everything is delivered on time and as expected.

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    • Generative AI Tool Dev for Capital Investment Firm
      5.0 Jan 17, 2024

      They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps.

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    Industry Experience

    REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.

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    Select Industry to see insights

    Software Financial services Design

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based clients praise REACH for their expertise in AI automation, notably developing a precise ChatGPT email responder. They value the organized project management, proactive communication, and tailored solutions, highlighting Joseph's passion for automation and collaborative approach in delivering complex, impactful projects.
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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

    See all 1 projects

    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and overall value, noting a customized approach that meets specific needs. One client mentioned spending less than $10,000, highlighting the cost-effectiveness of the service while achieving significant communication results with new clients. Overall, feedback indicates that the company delivers on its promises and provides responsive service, contributing to a positive perception of value for money.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Reviewers in Toronto highlight AppointmentSetter’s expertise in lead generation for financial services, with successful outreach resulting in numerous client contacts. Their flexible, industry-aware approach and proactive communication ensure smooth project management and reliable results.
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  • AnswerPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    100% Call Center Services

    AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.

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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

    See all 1 projects

    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • Tozcall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Unified Communications Consulting & SI

    Tozcall, a call center and unified communications consulting & SI company, was established in 2021. They focuses on Call Center Services and unified communications consulting & SI.

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    Mississauga, Canada

    55 Village Centre Place
    Mississauga, Canada L4Z 1S2

    1

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  • Qinetic Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    15% Call Center Services
    5% Affiliate Marketing
    5% Content Marketing +22 services
    5% Conversion Optimization
    5% Email Marketing
    5% Graphic Design
    5% Logo
    5% Mobile & App Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development
    4% Custom Software Development
    4% E-Commerce Development
    4% Mobile App Development
    3% Digital Strategy
    3% Finance & Accounting Outsourcing (FAO)
    2% Corporate Photography
    2% IT Managed Services
    2% IT Staff Augmentation
    2% Other Application Development
    2% Other Design
    2% Other IT Consulting and SI
    2% Transcription
    2% Translation
    1% Other Digital Marketing

    Qinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Native Smokes Delivered Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Mississauga, Canada

    Services provided

    50% Branding
    50% Sales Outsourcing

    Native Smokes Delivered, a branding firm and Sales Outsourcing company, was launched in 2024. The small team provides Branding and Sales Outsourcing.

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  • Millenium1 Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% IT Managed Services

    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.

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  • RoundAssist Inc. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% BI & Big Data Consulting & SI
    20% CRM Consulting and SI +2 services
    20% Custom Software Development
    20% IT Managed Services

    RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.

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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Reviews mention Personable

    Client feedback highlights Portage Sales' personable approach, characterized by adaptability and empathy. One client noted Portage's ability to tailor solutions to their unique needs, creating a comfortable environment for team training. Another client praised the team's responsiveness and engagement, especially in virtual settings, emphasizing how this fostered a shared understanding and enhanced learning. Overall, the sentiment reflects a strong appreciation for Portage's personalized service and commitment to building relationships, contributing to successful project outcomes.
    • Corporate Training for Marketing Company
      5.0 Feb 1, 2024

      A standout aspect of our experience with Portage was their personalized approach. They understood our context and tailored the solution to fit our needs, which was a major differentiator from other partners. This approach was a main factor in the success we achieved through our engagement with Portage.

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    • Sales Corporate Training for Transit Software Solutions Co
      5.0 Dec 22, 2023

      What most impressed me about Portage was their personalized and empathetic approach, demonstrated through their adaptability and responsiveness to our needs. Their engagement style, particularly in a virtual setting, was remarkable. More than just imparting knowledge, their training fostered a shared understanding and language within our team, enhancing the overall learning experience.

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    Industry Experience

    Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.

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    Select Industry to see insights

    IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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    More responsive than most other service providers

    Portage Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Data Axle, Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mississauga, Canada

    Services provided

    80% Sales Outsourcing
    20% Content Moderation Services

    Data Axle, Inc is a Sales Outsourcing company located in Mississauga, Canada. They offer Sales Outsourcing and Content Moderation Services and were founded in 1972.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    30% Commercial Brokerage Services
    20% Customer Service Outsourcing +2 services
    15% Fulfillment
    10% Sales Outsourcing

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

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  • REALQualified Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    100% Sales Outsourcing

    REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.

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  • Paradigm Quest Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.

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  • TechHighway Systems Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    20% Web Development
    10% API Development
    10% Application Testing +6 services
    10% Custom Software Development
    10% E-Commerce Development
    10% Mobile App Development
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization

    Launched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.

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  • Empower Media Group Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Brampton, Canada

    Services provided

    20% Branding
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Empower Media Group is a branding company launched in 2023. Their team specializes in Branding and Social Media Marketing.

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  • MyMo Leads Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    20% Branding
    10% Other Marketing

    MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.

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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • SoftwareXprts Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Brampton, Canada

    Services provided

    10% Call Center Services
    10% API Development
    10% Custom Software Development +8 services
    10% E-Commerce Development
    10% Mobile App Development
    10% Robotics Process Automation
    10% Sales Outsourcing
    10% Web Design
    10% Web Development
    5% Digital Strategy
    5% Search Engine Optimization

    Launched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.

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  • Call Force Global Logotype

    Not yet reviewed

    $25,000+
    $200 - $300 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Call center company Call Force Global is in Toronto, Canada. Founded in 2026, the team provides Call Center Services.

    Read more
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Clutch Leaders Matrix

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1 Swivelt
2 Martal Group

List of the Top 2 Hamilton Call Center Companies & Voice Services

  1. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  2. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    39.4/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Professional Prospecting Logotype

    Professional Prospecting

    $1,000+
    < $25 / hr
    50 - 249
    Caledonia, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. DependableIT Logotype

    DependableIT

    Undisclosed
    Undisclosed
    250 - 999
    Hamilton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  5. One Touch Solutions Logotype

    One Touch Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    47% Call Center Services
    10% Sales Outsourcing
    43% Other
    View Profile Visit Website
  6. Purple Sales Logotype

    Purple Sales

    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    34.4/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  7. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.4/40.0
    17/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  9. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    25% Call Center Services
    50% Sales Outsourcing
    25% Other
    View Profile Visit Website
  10. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  11. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    28.7/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  12. MetCredit Logotype

    MetCredit

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    28.7/40.0
    16.4/20 Reviews
    4.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    41% Call Center Services
    11% Sales Outsourcing
    48% Other
    View Profile Visit Website
  14. Standard Marketing Logotype

    Standard Marketing

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  15. Sprint Digital Logotype

    Sprint Digital

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakville, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  16. Gracious Tiles & Hardwood Flooring Logotype

    Gracious Tiles & Hardwood Flooring

    $100,000+
    Undisclosed
    2 - 9
    Oakville, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  17. Rezolves Logotype

    Rezolves

    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Ability to deliver

    6.9/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website

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Updated May 26, 2026
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Specialties

Telemarketing Appointment Setting Lead Generation Sales Outsourcing Order Processing Third Party Verification Outbound Virtual Receptionist Inbound Appointment Setting

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