Top Call Center Services & Voice Services in Laval

Ratings Updated: June 24, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Laval, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Laval, Canada

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding Helpware's reasonable pricing. One client highlighted that Helpware's services were 'affordable and competitive' and noted the 'off the charts' value for money. Another client appreciated their 'very reasonable' rates while executing tasks effectively. Overall, feedback emphasizes that the pricing aligns well with the quality of service provided, making Helpware a favorable option for businesses seeking cost-effective solutions.

Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Laval, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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FlairsTech

4.6 10 reviews

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Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Call Center Services

20% IT Managed Services

15% Application Management & Support +4 services

15% Custom Software Development

15% Customer Service Outsourcing

10% AI Development

10% Enterprise App Modernization

FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.
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More responsive than most other service providers

FlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (6) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

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Review Rating from Clients

4.4/5.0

Quality

4.5

Schedule

4.5

Cost

4.5

Willing to Refer

4.6

Montreal clients highlight FlairsTech’s proficiency in software development, customer support, and project management, emphasizing their ability to deliver quality resources, adapt to client needs, and enhance operational efficiency across various complex projects with a focus on technical expertise.
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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Professional
Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

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Featured

What are Featured Providers?

SupportYourApp

4.8 86 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Laval, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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8 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent client feedback on SupportYourApp reveals a mix of satisfaction and disappointment. Positive sentiments highlight their responsiveness, flexibility, and efficient project management, with one client noting improved recruitment outcomes and another praising their 24/7 support capabilities. Conversely, a review from a lifestyle apparel brand expressed frustration over service quality, citing a lack of ownership and increased workload. Overall, while many clients appreciate the value and support provided, consistency in service quality remains a concern.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Laval, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Laval, Canada

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.

Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
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Direct Objective Consulting

4.8 6 reviews
Premier Verified

$1,000+

$150 - $199 / hr

2 - 9

Montreal, Canada

Services provided

15% Account-Based Marketing

14% Sales Outsourcing

13% Demand Generation Marketing +8 services

11% Search Engine Optimization

9% AI Agents

8% Conversion Optimization

8% Public Relations

7% Digital Strategy

5% BI & Big Data Consulting & SI

5% Business Consulting

5% Generative AI

Direct Objective Consulting is a strategic marketing and consulting firm specializing in services such as market positioning, communication strategies, and digital marketing. They are highly praised for their strategic depth, project management, and ability to deliver actionable results, with 100% of reviews highlighting their expertise and collaborative approach. Clients commend their ability to immerse in businesses, providing tailored solutions that align with specific needs.

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Reviews mention Results-oriented
The feedback from clients highlights a strong results-oriented approach by Direct Objective Consulting. One client noted significant improvements in member acquisition strategy and campaign performance, emphasizing the team's ability to turn complex ideas into actionable strategies. Another client praised Gil's collaborative and proactive mindset, stating that the team consistently focuses on delivering real outcomes rather than theoretical concepts. Overall, the sentiment reflects high satisfaction with the company's commitment to achieving measurable success.

Marketing Strategy Services for Nonprofit Organization

5.0 Jan 9, 2026

The engagement resulted in improved clarity and focus across our member acquisition strategy, stronger positioning and messaging, and more effective go-to-market execution. We saw increased momentum in new member acquisition, improved campaign performance, and greater alignment between marketing activity and commercial objectives. Gil enthusiastically drives growth, brings clarity to ambiguity, and delivers results. I would confidently recommend Gil and Direct Objective to any organization seeking an experienced strategic marketing and business partner they can trust.
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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, reviews for Direct Objective Consulting reflect strong client satisfaction, highlighting their strategic insight and collaborative approach. Clients noted the team's ability to transform complex ideas into actionable strategies and commend their focus on measurable outcomes. One client emphasized Gil's unique combination of strategic thinking and practical execution, describing him as a trusted partner. No significant areas for improvement were identified, underscoring their consistent high standards and adaptability.
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Industry Experience

Direct Objective Consulting has garnered positive feedback across various industries, including Non-profit, Information Technology, and Business Services. Clients commend their strategic marketing expertise and ability to deliver measurable outcomes, such as increased member acquisition and enhanced brand positioning. Notable strengths include a collaborative approach, clarity in communication, and a focus on actionable strategies. Their impact is particularly pronounced in Non-profit and B2B software sectors, making them a strong candidate for organizations seeking strategic growth and effective marketing solutions.
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Information technology Nonprofit IT Services Other industries Business services Non-profit

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More responsive than most other service providers

Direct Objective Consulting is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Montréal, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Montréal, Canada

204 Rue Notre-Dame Ouest
Montréal, Canada H2Y 1T3
2 - 5

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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1 service

13% Customer Service Outsourcing

CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.

See all 2 projects

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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1 of 1 Laval-based review is 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in Laval

Call Center Services project highlight

Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

4.5

Cost

4.0

Willing to Refer

5.0

Reviewers in Montreal highlight CanadaDirect’s long-standing success in outbound telemarketing, achieving significant sales growth and low customer complaints. Their entrepreneurial approach and excellent project management set them apart in voice assistance and live agent solutions.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Montréal, Canada

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13 services

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Montréal, Canada

560 rue Jacques-Bizard suite 105-A, Montreal, Quebec, Canada H9C 2H2
Montréal, Canada H9C 2H2
10 - 15

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Montréal, Canada

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Montréal, Canada

880 Rue Roy Est
Montréal, Canada H2L 1E6
2 - 5

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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Laval, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Laval, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
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Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Laval, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Exceptional results
Clients have consistently praised A-SALES AB for delivering exceptional results, describing their service as a 'game-changer' that effectively generated awareness and client engagement. One client noted their 'highly hands-on and deeply strategic' approach, emphasizing that A-SALES AB genuinely prioritized their interests. The company's responsiveness to client needs and commitment to testing new strategies further solidified their reputation for excellence, with no significant areas for improvement indicated by clients.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
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Lead Generation Services for IT Company

5.0 Apr 2, 2024

They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
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Lead Generation Services for Software Company

5.0 Nov 22, 2025

We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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VoIP.ms

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Terrebonne, Canada

Services provided

50% Call Center Services

50% Unified Communications Consulting & SI

Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Montréal, Canada

1155 Boulevard Robert-Bourassa
Montréal, Canada H3B 3A7
31 - 40

1 514 878 9444

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Featured

What are Featured Providers?

Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Laval, Canada

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.

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7 of 7 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, effective communication, and ability to generate high-quality leads. Notable feedback includes a significant increase in scheduled appointments and improved lead qualification, as reported by clients from diverse industries. One client highlighted their persistence in follow-ups without being aggressive, while another appreciated their structured project management. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed performance analytics being a minor point of improvement.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

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Kewix Telecom

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Montréal, Canada

Services provided

100% Call Center Services

Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
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Newtech Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Longueuil, Canada

Services provided

100% Call Center Services

Newtech Contact Center is an answering service. They were launched in 2025, and their services include Call Center Services.
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CSM Group

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Montréal, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Customer Service Outsourcing and answering service company CSM Group offers Customer Service Outsourcing and Call Center Services. They were launched in 2025.
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Mainstream Digicom

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Montréal, Canada

Services provided

40% Call Center Services

45% Web Design

15% Generative AI

Mainstream Digicom is a web design company. The team is based in Montréal, Canada, and their services include Web Design and Call Center Services.
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Omitri Solutions

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Montréal, Canada

Services provided

10% Call Center Services

10% Advertising

10% Back Office Outsourcing +7 services

10% Custom Software Development

10% Customer Service Outsourcing

10% Digital Strategy

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

10% Sales Outsourcing

Omitri Solutions is an Advertising company. Established in 2018, the team offers Advertising and Digital Strategy. The company is located in Montréal, Canada.
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Alteka

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

39% Call Center Services

38% Back Office Outsourcing

23% Customer Service Outsourcing

Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Nordia

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Laval, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.
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IO Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montreal, Canada

Services provided

100% Call Center Services

IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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Montreal, Canada

5000 Buchan, Suite 1000,
Montreal, Canada H4P 1T2
76 - 100

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VOXDATA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montréal, Canada

Services provided

52% Call Center Services

24% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

11% Sales Outsourcing

VOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing.
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Groupe Marketing International

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Laval, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Founded in 1998, Groupe Marketing International is a telephone answering service and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

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AUX B2B

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint-Lambert, Canada

Services provided

30% Conversion Optimization

30% Sales Outsourcing

10% Content Marketing +3 services

10% Email Marketing

10% Recruitment Process Outsourcing

10% Social Media Marketing

Established in 2000, AUX B2B is a Conversion Optimization company. The team specializes in Conversion Optimization and Sales Outsourcing.
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Gexel Telecom

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montreal, Canada

Services provided

25% Call Center Services

42% Customer Service Outsourcing

33% Back Office Outsourcing

Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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Rhesus

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Mirabel, Canada

Services provided

10% Call Center Services

25% IT Managed Services

15% Cybersecurity +7 services

10% Business Continuity Management

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

5% AI Agents

5% AI Consulting

5% AI Development

5% BI & Big Data Consulting & SI

Rhesus is an IT managed services company. Headquartered in Victoriaville, Canada and Sherbrooke, Canada, the team provides IT managed services and Cybersecurity.
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Mirabel, Canada

17660 Rue Charles
Mirabel, Canada J7J 0C3
6 - 9

514-397-9590

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LH Sales Consulting

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Westmount, Canada

Services provided

65% Business Consulting

25% Email Marketing

10% Sales Outsourcing

LH Sales Consulting is a Business Consulting company. They focus on Business Consulting and Email Marketing and are located in Westmount, Canada and Westmount, Canada.
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Inevi Acquire

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Kirkland, Canada

Services provided

25% Email Marketing

20% Account-Based Marketing

20% Pay Per Click +3 services

15% Sales Outsourcing

10% Content Marketing

10% Search Engine Optimization

Inevi Acquire is an Email Marketing company. Their small team of employees is based in Kirkland, Canada. Their team focuses on Email Marketing and Account-Based Marketing.
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Decimus

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montréal, Canada

Services provided

40% Sales Outsourcing

20% CRM Consulting and SI

20% Email Marketing +1 service

20% SMS Marketing

Decimus is a Sales Outsourcing company. They are in Montréal, Canada, and their services include Sales Outsourcing and Email Marketing.
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Advancia Téléservices

Not yet reviewed

$75,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Answering service company Advancia Téléservices offers Call Center Services and Back Office Outsourcing. They were established in 2010.
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Montreal, Canada

M-261 rue Saint-Jacques
Montreal, Canada H2Y 1M6
1

+1 (438) 806 9880

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Tech Pro Pulse

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Montréal, Canada

Services provided

50% Business Consulting

20% Content Writing Services

20% Sales Outsourcing +1 service

10% Compliance Consulting

Business Consulting company Tech Pro Pulse was established in 2021. The agency focuses on Business Consulting and Sales Outsourcing.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Sales Outsourcing

@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

See all 3 projects
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
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Select Industry to see insights

Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

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Suite Excel Collections

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Montréal, Canada

Services provided

100% Call Center Services

Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.
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Montréal, Canada

4530 Chemin de la Côte-des-Neiges, Bureau 102,
Montréal, Canada H3V 1G1

514.842.8787

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Prime CS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montreal, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Small answering service and Back Office Outsourcing company Prime CS, is located in Montreal, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Transworld Systems Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montréal, Canada

Services provided

35% Call Center Services

35% Funding & Investment

30% Back Office Outsourcing

Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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Montréal, Canada

50 Boulevard Crémazie O
Montréal, Canada H2P

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Lawyer Marketing 360

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montréal, Canada

Services provided

20% Graphic Design

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Video Marketing

20% Web Design

Lawyer Marketing 360, a SEO services firm, was launched in 2015. The team offers Search Engine Optimization and Web Design.
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Top Call Center Services & Voice Services in Laval

List of the Top Laval Call Center Companies & Voice Services

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Industry Experience

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Reviews mention Reasonable pricing

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Reviewed 1 time in the past 6 months

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FlairsTech is responsive

Reviews mention Professional

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Reviewed 11 times in the past 6 months

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SupportYourApp is very responsive

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six eleven global services is very responsive

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Reviews mention Results-oriented

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Reviewed 1 time in the past 6 months

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Direct Objective Consulting is very responsive

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Virtual Sales Limited is very responsive

Call Center Services for Retail Company

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Valoris Center is very responsive

Reviews mention Exceptional results

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Reviewed 7 times in the past 6 months

Appointment Setter Online is very responsive

Reviews mention High-quality work

Appointment Setting for Transportation Business

Industry Experience