Top Call Center Services & Voice Services in Quebec
26 Companies
List of the Top Quebec Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves QuebecServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves QuebecServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Serves QuebecServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
Industry Experience
SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.Was this helpful?
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This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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See All Locations (3)DSR, Argentina
Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B16362 - 5
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Direct Objective Consulting
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$1,000+$150 - $199 / hr2 - 9Montreal, CanadaServices provided
15% Account-Based Marketing14% Sales Outsourcing13% Demand Generation Marketing +8 services11% Search Engine Optimization9% AI Agents8% Conversion Optimization8% Public Relations7% Digital Strategy5% BI & Big Data Consulting & SI5% Business Consulting5% Generative AISee all 6 projectsDirect Objective Consulting is a strategic marketing and consulting firm specializing in services such as market positioning, communication strategies, and digital marketing. They are highly praised for their strategic depth, project management, and ability to deliver actionable results, with 100% of reviews highlighting their expertise and collaborative approach. Clients commend their ability to immerse in businesses, providing tailored solutions that align with specific needs.
Reviews mention Creative
Clients express a highly positive sentiment regarding the creativity of Direct Objective Consulting. One client noted Gil's 'knowledgeable and creative' ideas, emphasizing the quality and timeliness of deliverables. The firm is recognized for its client-focused approach, with particular praise for Gil's commitment to aligning strategies with client needs. Overall, the feedback highlights a strong appreciation for the innovative solutions provided, reinforcing the company's reputation for creativity in their projects.-
Website & Marketing Strategy for IT Project Manager
4.5 Jan 27, 2020We were very pleased with Direct Objective Consulting’s results, approach, and strategy. I think Gil is a professional who’s very knowledgeable and creative with his ideas. The deliverables were always on time, within budget, and of good quality.
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1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Direct Objective Consulting has received positive feedback for their strategic marketing and execution capabilities. Clients noted the team's ability to immerse themselves in business challenges, transforming complex ideas into actionable strategies. One client highlighted Gil's exceptional collaboration, stating he is a trusted partner who drives growth and clarity. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Direct Objective Consulting has demonstrated expertise across various industries, including Non-profit, Information Technology, Business Services, and B2B Software. Clients commend their strategic depth, practical execution, and ability to deliver actionable insights tailored to specific industry needs. Overall sentiment is highly positive, highlighting their collaborative approach, effective project management, and strong outcomes, making them a suitable partner for organizations seeking strategic marketing and business development support.
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Information technology Nonprofit IT Services Business services Other industries Non-profitWas this helpful?
More responsive than most other service providers
Get in TouchDirect Objective Consulting is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Adaptable
Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.-
Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.
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3 of 5 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong commitment to quality and effective project management. Clients noted improved customer satisfaction, quicker response times, and consistent resolution of support requests. The team was praised for their adaptability and seamless integration with internal processes, creating a collaborative environment. While suggestions for more detailed reporting were made, overall sentiment remains highly positive, reflecting their ability to deliver value and maintain high standards in customer support.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (8)Montréal, Canada
35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P201 - 250
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves QuebecServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Serves QuebecServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention High-quality work
Clients consistently commend Business & Services Solutions for delivering high-quality work that meets regulatory standards and enhances operational efficiency. The CEO of Sterling Industries highlighted their technical team's expertise in compliance, resulting in improved client satisfaction and reduced response times. Similarly, Essentiel Outsourcing noted a 30% reduction in data entry errors and a 12-point increase in customer satisfaction scores. Overall, feedback reflects a strong sentiment of trust and satisfaction regarding the quality of services provided.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025These outcomes demonstrate that BSS Solution not only delivered on service quality and reliability but also provided tangible performance improvements that positively impacted both internal operations and end-customer satisfaction.
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Call Center Services for Medical Device Manufacturer
5.0 Jun 21, 2025The partnership delivered immediate value during our neurostimulator device launch. Their team expertly handled 142 component-specific inquiries from clinicians while identifying a documentation discrepancy that prevented a potential compliance issue. Client satisfaction scores improved notably for technical query resolution, and their systems helped reduce response time for urgent production status requests by half. Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients.
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Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Serves QuebecServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention High-quality work
Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 8 projectsFlairsTech is a Call Center Services provider specializing in inbound and outbound call handling, customer support, and technical services. The company consistently receives positive feedback, with a 97% customer satisfaction rate mentioned by one reviewer. Clients commend their professionalism, adaptability, and alignment with company values, emphasizing their ability to integrate seamlessly with client teams and processes.
Reviews mention Reasonable pricing
FlairsTech has been recognized for their reasonable pricing, with clients noting 'good value for cost' and a 'unique pricing model' that aligns well with budgetary needs. The SVP of Upland Software emphasized that FlairsTech's pricing structure was adaptable, enhancing their ability to deliver effective customer support. Overall, the sentiment regarding pricing is positive, reflecting satisfaction with cost-effectiveness and alignment with client requirements.-
Customer Support & Software Dev for Enterprise Software Firm
5.0 Apr 10, 2023The pricing model was unique and fit well with how we needed to budget for customer support. Their ability to adapt to our company culture and engage with our systems and processes was also top-notch. The customer satisfaction scores we've achieved speak for themselves.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised FlairsTech for providing good value for their cost, with multiple reviews highlighting that their pricing fit within budgetary constraints. One client noted, "Pricing fit our budget and good value for cost," while another emphasized the company’s unique pricing model that aligned well with their financial planning. Overall, the sentiment reflects satisfaction with the balance of cost and quality delivered.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Arabic
- Italian
- German
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +1 service15% Cloud Consulting & SIIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +1 service13% Customer Service OutsourcingSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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UndisclosedUndisclosed50 - 249Terrebonne, Canada
Services provided
50% Call Center Services50% Unified Communications Consulting & SIFounded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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Undisclosed< $25 / hr10 - 49Montréal, Canada
Services provided
100% Call Center ServicesKewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
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What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves QuebecServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves QuebecServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves QuebecServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Montréal, Canada
Services provided
10% Call Center Services10% Advertising10% Back Office Outsourcing +7 services10% Custom Software Development10% Customer Service Outsourcing10% Digital Strategy10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services10% Sales OutsourcingOmitri Solutions is an Advertising company. Established in 2018, the team offers Advertising and Digital Strategy. The company is located in Montréal, Canada.
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$1,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
39% Call Center Services38% Back Office Outsourcing23% Customer Service OutsourcingAlteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing.
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What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves QuebecServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Belkins' reasonable pricing, highlighting it as a key factor in their decision to engage the company. One client noted that Belkins provided 'good value for cost' and was impressed by their 'reviews and prices.' Additionally, the ability to deliver high-quality leads at a cost-effective rate contributed to improved ROI, reinforcing the perception of Belkins as a financially sound choice for lead generation services.-
Lead Generation for Digital Marketing Agency
5.0 May 3, 2023Belkins was able to significantly speed up the process of lead generation while ensuring that all leads were of high quality and cost-effective. They made all the necessary edits and improvements in a timely manner, which contributed to the best outcomes for our company.
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More responsive than most other service providers
Get in TouchBelkins is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)Was this helpful?
See All Locations (4)Kyiv, Ukraine
Volodymyrska St, 101
Kyiv, Ukraine 0200050 - 75
0674659513
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$1,000+< $25 / hr50 - 249Serves QuebecServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Great team
The feedback regarding A-SALES AB consistently highlights their exceptional team. Clients noted 'fantastic communication' and described the team as a 'well-oiled machine' that met all deadlines. One client emphasized the 'great culture fit' and alignment of company values, while another praised the quality of contacts provided, which reduced their workload significantly. Overall, the sentiment reflects strong satisfaction with the team's professionalism and effectiveness.-
Email Marketing, Sales Outsourcing & Call Center for Marketing Company
5.0 Mar 13, 2025I feel like they are actually in our in-house team, they feel like our team. It doesn't feel like we're just working with an agency.
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Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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See All Locations (3)London, England
96 Kensington High Street
London, England W8 4SG31 - 40
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$1,000+< $25 / hr50 - 249Serves QuebecServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
Reviews mention Adaptable
Clients expressed a positive sentiment regarding Assistring LLC's adaptability, highlighting their ability to deliver effective solutions tailored to dynamic needs. One reviewer noted the company's 'deep understanding of the retail industry,' which facilitated a smooth integration and collaborative workspace. Additionally, they commended the team for going 'the extra mile' to exceed expectations, reinforcing their reputation for flexibility and responsiveness in service delivery.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.
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Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
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See All Locations (1)Shah Faisal Town, Pakistan
B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230201 - 250
+923400255599
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$1,000+< $25 / hr1,000 - 9,999Laval, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingNordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Alberton, Canada
Services provided
100% Call Center ServicesIO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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Featured
What are Featured Providers?
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$1,000+< $25 / hr250 - 999Montréal, Canada
Services provided
52% Call Center Services24% Customer Service Outsourcing13% Back Office Outsourcing +1 service11% Sales OutsourcingVOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Laval, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFounded in 1998, Groupe Marketing International is a telephone answering service and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Montréal, Canada
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read moreSee All Locations (3)Montréal, Canada
1000 Sherbrooke St W
Montréal, Canada H3A 3G46 - 9
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UndisclosedUndisclosed10 - 49Saint-Lambert, Canada
Services provided
30% Conversion Optimization30% Sales Outsourcing10% Content Marketing +3 services10% Email Marketing10% Recruitment Process Outsourcing10% Social Media MarketingEstablished in 2000, AUX B2B is a Conversion Optimization company. The team specializes in Conversion Optimization and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Montreal, Canada
Services provided
25% Call Center Services42% Customer Service Outsourcing33% Back Office OutsourcingGexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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$5,000+Undisclosed2 - 9Westmount, Canada
Services provided
65% Business Consulting25% Email Marketing10% Sales OutsourcingLH Sales Consulting is a Business Consulting company. They focus on Business Consulting and Email Marketing and are located in Westmount, Canada and Westmount, Canada.
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UndisclosedUndisclosed2 - 9Montréal, Canada
Services provided
40% Sales Outsourcing20% CRM Consulting and SI20% Email Marketing +1 service20% SMS MarketingDecimus is a Sales Outsourcing company. They are in Montréal, Canada, and their services include Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Montreal, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingSmall answering service and Back Office Outsourcing company Prime CS, is located in Montreal, Canada. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Montréal, Canada
Services provided
100% Call Center ServicesSmall answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.
Read moreSee All Locations (2)Montréal, Canada
4530 Chemin de la Côte-des-Neiges, Bureau 102,
Montréal, Canada H3V 1G1514.842.8787
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UndisclosedUndisclosed10 - 49Montréal, Canada
Services provided
35% Call Center Services35% Funding & Investment30% Back Office OutsourcingHeadquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
Read moreSee All Locations (3)Montréal, Canada
50 Boulevard Crémazie O
Montréal, Canada H2PWas this helpful?
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UndisclosedUndisclosed2 - 9Montréal, Canada
Services provided
20% Graphic Design20% Sales Outsourcing20% Search Engine Optimization +2 services20% Video Marketing20% Web DesignLawyer Marketing 360, a SEO services firm, was launched in 2015. The team offers Search Engine Optimization and Web Design.
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$75,000+< $25 / hr50 - 249Montreal, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% IT Managed ServicesAnswering service company Advancia Téléservices offers Call Center Services and Back Office Outsourcing. They were established in 2010.
Read moreSee All Locations (2)Montreal, Canada
M-261 rue Saint-Jacques
Montreal, Canada H2Y 1M61
+1 (438) 806 9880
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UndisclosedUndisclosed1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services15% IT Managed Services10% Branding +13 services5% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Montréal, Canada
560 rue Jacques-Bizard suite 105-A, Montreal, Quebec, Canada H9C 2H2
Montréal, Canada H9C 2H210 - 15
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UndisclosedUndisclosed10,000+Montréal, Canada
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Montréal, Canada
880 Rue Roy Est
Montréal, Canada H2L 1E62 - 5
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 2 Quebec Call Center Companies & Voice Services
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$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$1,000+$150 - $199 / hr2 - 9Montreal, Canada
Ability to deliver
30.6/40.016.6/20 Reviews8.7/10 Clients & Experience5.3/10 Market PresenceService focus
14% Sales Outsourcing86% Other -
UndisclosedUndisclosed50 - 249Terrebonne, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr10 - 49Montréal, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr250 - 999Montréal, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
39% Call Center Services61% Other -
$1,000+< $25 / hr1,000 - 9,999Laval, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+< $25 / hr250 - 999Alberton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr250 - 999Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
52% Call Center Services11% Sales Outsourcing37% Other -
UndisclosedUndisclosed50 - 249Laval, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Saint-Lambert, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Montreal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+Undisclosed2 - 9Westmount, Canada
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Pharr, TX
Ability to deliver
22.9/40.016.8/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
41% Call Center Services11% Sales Outsourcing48% Other -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services
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