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Top Call Center Services & Voice Services in Gatineau

Ratings Updated: April 5, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
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Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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DMT Business Development

5.0 79 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

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Reviews mention Innovative
Clients have noted Sales Nash's innovativeness in overcoming challenges, highlighting their ability to adapt and refine outbound messaging effectively. One client specifically praised their 'innovative' approach to managing obstacles, which contributed to successful outcomes, such as generating qualified sales leads. Overall, the sentiment regarding their innovative capabilities is positive, with clients expressing satisfaction and a willingness to recommend their services for straightforward offerings.

Sales Lead Generation For IaaS Company

5.0 Mar 18, 2022

They consistently think out of the box to improve the campaign's performance. For example, after reviewing the email campaign, they expanded the duration of each campaign and spaced out the frequency. They started a LinkedIn campaign.
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Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

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Canada (21) United States (19) England (3) Ukraine (3) India (2) Australia (2) Poland (2) Germany (2) Denmark (1) Hong Kong (1) Jordan (1) New Zealand (1) France (1) Spain (1) United Arab Emirates (1) Estonia (1) Croatia (1) Taiwan (1)

This provider is fluent in 7 languages:

English

Spanish

Russian

German

French

Polish

Ukrainian

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Ottawa clients commend DMT Business Development for their diverse web solutions, including SaaS and B2B lead generation, emphasizing their strategic approach, timely execution, and strong communication. They have a proven track record of helping businesses grow through customized, effective digital solutions.
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CAPITALTEK

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Ottawa, Canada

Services provided

15% Call Center Services

50% IT Managed Services

25% Cybersecurity +1 service

10% IT Strategy Consulting

CAPITALTEK is an Ottawa, Canada-based IT managed services company. Established in 2008, the team specializes in IT managed services and Cybersecurity.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Gatineau, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention High-quality work
Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.

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Reviews mention Reliable
Clients consistently highlight the reliability of SupportYourApp in their reviews. One client noted a significant reduction in errors due to the dependable oversight of their AI operations, while another emphasized the team's 24/7 availability, which enhanced customer engagement. Feedback reflects a high level of satisfaction, with clients appreciating the proactive communication and consistent service quality. Overall, SupportYourApp is regarded as a trustworthy partner, ensuring smooth operations and effective issue resolution.

Customer Service Outsourcing for Self-Care Platform

4.0 Jul 8, 2025

The team has been responsive, reliable, and easy to work with. It’s been a smooth partnership, and we look forward to continuing to coordinate with the team. The team is reliable and responsive to our needs. They operate during our key hours.
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Customer Service Outsourcing for Software Company

5.0 Oct 13, 2025

SupportYourApp delivered 24/7 omnichannel support with strong service availability, fast response times, and high customer satisfaction. The team has been responsive, reliable, and very proactive. We value a structured approach, ensuring smooth coordination and communication across all support channels.
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Customer Service Outsourcing for Gaming Company

5.0 Nov 12, 2025

The team’s availability around the clock helps us maintain strong customer engagement and ensure uninterrupted support. Their professionalism and efficiency have contributed positively to our service standards. Communication is straightforward and focused on essential updates. They respond promptly to important issues and maintain a flexible approach to our operational needs. We appreciate their reliability and ability to provide consistently high-quality support within a shared team structure.
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IT Staff Aug for Generative AI Platform

4.5 Feb 15, 2026

The biggest impact has been reliability. Having a team we can trust to oversee AI operations has reduced errors and given us added confidence that our AI-driven live experiences run smoothly. Their project management has been very smooth. We rarely had additional requests, and the agents consistently delivered on time and handled any issues efficiently.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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OnPath

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Ottawa, Canada

Services provided

25% Call Center Services

75% Sales Outsourcing

OnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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OnCall Centre

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Scalable Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Established in 2017, Scalable Outsourcing is a small Ottawa, Canada-based answering service and Back Office Outsourcing company. Their team offers Call Center Services and Back Office Outsourcing.
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Duco Media & Technology Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Ottawa, Canada

Services provided

10% Advertising

10% Media Planning & Buying

10% Pay Per Click +10 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

10% Web Development

5% Branding

5% Digital Strategy

5% Email Marketing

5% Graphic Design

5% Marketing Strategy

5% Social Media Marketing

Duco Media & Technology Solutions, an Advertising company, is headquartered in Ottawa, Canada. The team focuses on Advertising and Media Planning & Buying.
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HeresMe

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Ottawa, Canada

Services provided

20% Branding

20% Mobile App Development

20% Public Relations +2 services

20% Sales Outsourcing

20% Video Production

HeresMe is a branding firm. Their small team is headquartered in Ottawa, Canada and offers Branding and Public Relations. The firm was launched in 2024.
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Featured

What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Gatineau, Canada

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.

Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Gatineau, Canada

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Gatineau, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Experienced
The overall sentiment regarding Valoris Center's experience is highly positive. Clients commend their professional team and expertise, noting their effective communication and real-time problem-solving capabilities. Specific feedback highlights the value of their customer satisfaction surveys and lead management services, which enhance customer loyalty and improve lead quality. Clients appreciate Valoris's ability to customize solutions, although some mention initial operational adjustments as a learning curve.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Knowledge Based Consulting Incorporated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

20% Branding

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Knowledge Based Consulting Incorporated is a branding firm. The team provides Branding and Social Media Marketing and is in Ottawa, Canada.
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Revenue Pulse

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

30% Business Consulting

30% Marketing Strategy

20% Recruiting +1 service

20% Sales Outsourcing

Revenue Pulse is a Marketing Strategy company. They are in Ottawa, Canada and have small team of experts. Their services include Marketing Strategy and Business Consulting.
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What are Featured Providers?
A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Gatineau, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Innovative
Clients consistently highlight A-SALES AB's innovative approach, noting their proactive strategies and commitment to continuous improvement. One client emphasized their ability to innovate and enhance campaigns, while another praised their innovative thinking that facilitated high-quality lead generation. Overall, the sentiment reflects a strong appreciation for the company's creativity and adaptability, contributing significantly to client success.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

I really enjoyed working with them, genuinely. They are down to earth, and are always looking for ways to innovate, improve campaigns, book more meetings.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

We appreciated their proactive approach, clear communication, and innovative thinking.
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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Gatineau, Canada

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Exceeds expectations
Clients consistently express that Assistring LLC exceeds expectations through exceptional service and effective solutions. A former Group Marketing Director at WHSmith noted significant increases in customer satisfaction and sales, attributing these improvements to Assistring's commitment to quality and innovative problem-solving. Similarly, the Chief Customer Officer of Krispy Kreme emphasized their remarkable performance and ability to enhance operational efficiency. Overall, clients commend Assistring LLC for their dedication to understanding unique business needs and delivering outstanding results.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Assistring LLC received positive feedback for their exceptional multichannel support and operational reliability, particularly noted by the Director of Marketplace at Media Markt. Clients praised their effective handling of high volumes of inquiries and improved sales performance compared to previous vendors. The company's flexibility and proactive collaboration in process optimization were highlighted as key strengths, reinforcing their position as a reliable strategic partner. Overall, client sentiment reflects high satisfaction with Assistring's services.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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BEVA Global Management Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

20% Business Consulting

20% Corporate Training & Coaching

20% Sales Outsourcing +4 services

10% Executive Search

10% Financial Consulting

10% Recruiting

10% Staffing

BEVA Global Management Inc. Is a Business Consulting company founded in 2010. The firm offers Business Consulting and Corporate Training & Coaching.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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AMPLIFIED ANALYTICS

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

10% AI Consulting

10% API Development +2 services

10% Other Application Development

10% Transcription

AMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
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Ontario Product Designs

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Ottawa, Canada

Services provided

60% Product Design

10% Business Consulting

10% Engineering +2 services

10% Product Marketing

10% Sales Outsourcing

Ontario Product Designs is a Product Design company. Launched in 2019, the firm is based in Ottawa, Canada. Their services include Product Design and Business Consulting.
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McGill Buckley | A Branding Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

10% Call Center Services

20% Branding

20% Logo +5 services

10% Content Marketing

10% Email Marketing

10% Marketing Strategy

10% Pay Per Click

10% Social Media Marketing

McGill Buckley | A Branding Company is a branding firm. They were founded in 1996 and provide Branding and Logo.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Sales Outsourcing

@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
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Select Industry to see insights

Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

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Clarity Accounting & Business Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

10% Call Center Services

40% Accounting

20% Business Consulting +2 services

20% Financial Consulting

10% Finance & Accounting Outsourcing (FAO)

Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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Top Call Center Services & Voice Services in Gatineau

List of the Top Gatineau Call Center Companies & Voice Services

Reviews mention Dedicated

Digital Marketing, SMM & SEO for Software Solutions Company

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Reviews mention Great team

Customer Support Services for Car Dealer

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Reviews mention Experienced

BPO for Automobile Importer And Distribution Company

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Reviews mention Innovative

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Reviews mention Exceeds expectations