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Top Call Center Services & Voice Services in Gatineau

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Accessible
Clients have expressed high satisfaction with Helpware's accessibility and responsiveness. One reviewer noted that the team was 'proactive and super helpful' in addressing support tickets, and they praised the effective onboarding process that facilitated clear communication. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to being available and supportive, with no significant areas for improvement identified in the initial experiences.

Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

The team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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DMT Business Development

5.0 79 reviews

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

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Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

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More responsive than most other service providers

DMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (21) United States (19) England (3) Ukraine (3) India (2) Australia (2) Poland (2) Germany (2) Denmark (1) Hong Kong (1) Jordan (1) New Zealand (1) France (1) Spain (1) United Arab Emirates (1) Estonia (1) Croatia (1) Taiwan (1)

Review Rating from Gatineau Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Ottawa-based clients praise DMT Business Development for their web development expertise, timely delivery, and effective lead generation strategies. They successfully expanded customer bases across various projects, including SaaS solutions and B2B services, with clients highlighting their professionalism, clear communication, and tailored approaches.
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CAPITALTEK

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Ottawa, Canada

Services provided

15% Call Center Services

50% IT Managed Services

25% Cybersecurity +1 service

10% IT Strategy Consulting

CAPITALTEK is an Ottawa, Canada-based IT managed services company. Established in 2008, the team specializes in IT managed services and Cybersecurity.
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Featured

What are Featured Providers?

SupportYourApp

4.9 76 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

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11 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
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Industry Experience

SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Gatineau, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Gatineau, Canada

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Transparent
The overall sentiment regarding transparency in the collaboration with Business & Services Solutions (BSS) is positive. Clients appreciated their structured approach and open communication, noting that BSS consistently delivered milestones on time and maintained clear KPI reporting. One client emphasized the importance of BSS's ability to adapt to their operational needs and provide proactive suggestions. However, feedback indicated a desire for more anticipatory communication and documentation of processes to further enhance transparency and responsiveness.

Back-Office Outsourcing Services for Outsourcing Company

5.0 May 20, 2025

BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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OnPath

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Ottawa, Canada

Services provided

25% Call Center Services

75% Sales Outsourcing

OnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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OnCall Centre

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Scalable Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Established in 2017, Scalable Outsourcing is a small Ottawa, Canada-based answering service and Back Office Outsourcing company. Their team offers Call Center Services and Back Office Outsourcing.
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Duco Media & Technology Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Ottawa, Canada

Services provided

10% Advertising

10% Media Planning & Buying

10% Pay Per Click +10 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

10% Web Development

5% Branding

5% Digital Strategy

5% Email Marketing

5% Graphic Design

5% Marketing Strategy

5% Social Media Marketing

Duco Media & Technology Solutions, an Advertising company, is headquartered in Ottawa, Canada. The team focuses on Advertising and Media Planning & Buying.
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HeresMe

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Ottawa, Canada

Services provided

20% Branding

20% Mobile App Development

20% Public Relations +2 services

20% Sales Outsourcing

20% Video Production

HeresMe is a branding firm. Their small team is headquartered in Ottawa, Canada and offers Branding and Public Relations. The firm was launched in 2024.
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What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Gatineau, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Innovative
Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Gatineau, Canada

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Gatineau, Canada

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

See all 6 projects

3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Dassendorf, Germany

Dorfstrasse 222
Dassendorf, Germany 21521
50 - 75

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Knowledge Based Consulting Incorporated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

20% Branding

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Knowledge Based Consulting Incorporated is a branding firm. The team provides Branding and Social Media Marketing and is in Ottawa, Canada.
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Revenue Pulse

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

30% Business Consulting

30% Marketing Strategy

20% Recruiting +1 service

20% Sales Outsourcing

Revenue Pulse is a Marketing Strategy company. They are in Ottawa, Canada and have small team of experts. Their services include Marketing Strategy and Business Consulting.
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Featured

What are Featured Providers?
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Gatineau, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Results-oriented
Clients consistently commend Valoris Center for their results-oriented approach, highlighting impressive metrics such as an 80% contact rate and a 90% call rate within 15 minutes of lead submission. Customers appreciate their proactive and professional service, noting the effective management of outbound campaigns and CRM solutions. Feedback indicates a strong alignment with client goals, with one client stating, 'They are flexible and result-oriented,' reinforcing the positive sentiment towards their commitment to achieving measurable outcomes.

Call Center & Sales Services for FinTech Platform Co

5.0 Nov 14, 2024

The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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Beograd, Serbia

7 Brankova
Beograd, Serbia 11000
41 - 49

+38 111 321 68 81

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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Gatineau, Canada

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews for Belkins reflect a high level of client satisfaction, emphasizing their expertise in lead generation and project management. Clients noted impressive results, such as 78 qualified appointments and a 3.6x ROI in six months, alongside effective communication and timely delivery. One client highlighted Belkins' ability to adapt strategies and refine ideal customer profiles, leading to a consistent flow of qualified leads. Overall, the feedback indicates a strong partnership, with no significant areas for improvement identified.
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45 of 48 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
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Industry Experience

Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Gatineau, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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19 of 20 reviews are 5 stars

12 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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View projects from:

United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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BEVA Global Management Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ottawa, Canada

Services provided

20% Business Consulting

20% Corporate Training & Coaching

20% Sales Outsourcing +4 services

10% Executive Search

10% Financial Consulting

10% Recruiting

10% Staffing

BEVA Global Management Inc. Is a Business Consulting company founded in 2010. The firm offers Business Consulting and Corporate Training & Coaching.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Serves Gatineau, Canada

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

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Reviews mention Innovative
The sentiment regarding Assistring LLC's innovative capabilities is overwhelmingly positive. Clients noted their ability to develop unique solutions tailored to specific needs, such as Krispy Kreme's enhancement of customer experience through innovative call center services. GEICO and Party City highlighted Assistring's commitment to continuous improvement and effective use of technology, which optimized operations and provided valuable customer insights. Overall, clients expressed high satisfaction with Assistring's innovative approaches that exceeded expectations.

Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

The customer return rate increased very high and in a short time. Most of the orders that were left in that cart were receiving calls and live support so they made their purchase. My revenue increased significantly and now I don't have to wake up at night to answer customers because Assistring is giving me 24/7 service. I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered. All the recordings are also in the software so I can listen to what they talked and how they talked. They have a good ticketing system that allows me to check if I need to reply to that email. I am satisfied with AssistRing.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

Their 24/7 support. their cheap call rates. better service, account manager is assigned to me. Their software especially. their new ideas which they sent weakly to increase my business value. Better email templates. live support to my customers who need help placing an order.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Through their unique techniques and solutions, we were able to effectively address customer concerns, enhance the efficiency of our customer service operation, and promote long term relationships with our clients. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

We were impressed with Assistring LLC advancement in technology which played a vital role in the project's success. Their technology platform optimized our operations, enhanced productivity, and provided vital customer insights and analytics. Enabling smooth integration into our systems and still enabling effective customer experience.
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9 of 10 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Shah Faisal Town, Pakistan

B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230
201 - 250

+923400255599

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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AMPLIFIED ANALYTICS

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Ottawa, Canada

Services provided

60% Call Center Services

10% AI Consulting

10% API Development +2 services

10% Other Application Development

10% Transcription

AMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
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Ontario Product Designs

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Ottawa, Canada

Services provided

60% Product Design

10% Business Consulting

10% Engineering +2 services

10% Product Marketing

10% Sales Outsourcing

Ontario Product Designs is a Product Design company. Launched in 2019, the firm is based in Ottawa, Canada. Their services include Product Design and Business Consulting.
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McGill Buckley | A Branding Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

10% Call Center Services

20% Branding

20% Logo +5 services

10% Content Marketing

10% Email Marketing

10% Marketing Strategy

10% Pay Per Click

10% Social Media Marketing

McGill Buckley | A Branding Company is a branding firm. They were founded in 1996 and provide Branding and Logo.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Sales Outsourcing

@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Transportation Business
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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Clarity Accounting & Business Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

10% Call Center Services

40% Accounting

20% Business Consulting +2 services

20% Financial Consulting

10% Finance & Accounting Outsourcing (FAO)

Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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Top Call Center Services & Voice Services in Gatineau

List of the Top Gatineau Call Center Companies & Voice Services

Reviews mention Proactive

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for Marketing & Advertising Company

Content Mktg & Call Center Services for Cashback Gaming Co

Staff Aug & Content Moderation for Blockchain Technology Co

CX Outsourcing for Financial Services Firm

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviews mention Accessible

Call Center Services for E-Learning Software Company

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

Call Center Services for MarTech Company

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

DMT Business Development is very responsive

Reviewed 11 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Conversion Optimization for Digital Marketing Agency

Reviewed 2 times in the past 6 months

Industry Experience

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Reviews mention Transparent

Back-Office Outsourcing Services for Outsourcing Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Customer Service BPO for Remote Monitoring Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Call Center Staffing for Government Helpline

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Automotive Services Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Results-oriented

Call Center & Sales Services for FinTech Platform Co

Call Center Services for Retail Company

Industry Experience

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Reviewed 6 times in the past 6 months

Lead Generation for E-Commerce Dev Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 20 times in the past 6 months

Industry Experience

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Reviews mention Innovative

Customer Service Outsourcing & Email Mktg for Wholesale Co

Customer Service Outsourcing & Email Mktg for Wholesale Co

Customer Service Outsourcing & Email Mktg for Wholesale Co

Call Center Services for Insurance Services Company

Call Center Services for Party Goods Retailer

Call Center Services for Party Goods Retailer

Customer Support call

Reviews mention High-quality work

Appointment Setting for Transportation Business