Top Call Center Services & Voice Services in Ottawa
16 Companies
List of the Top Ottawa Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Ottawa, CanadaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Ottawa, CanadaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Customized support
Clients express a highly positive sentiment regarding Helpware's customized support, highlighting their willingness to tailor services to meet specific needs. One client noted, "They are willing to customize our needs," emphasizing the company's adaptability. Overall, feedback indicates satisfaction with Helpware's responsiveness and alignment with client objectives, reinforcing their reputation for delivering personalized service without noted areas for improvement.-
Customer Support for Clothing Company
5.0 Dec 8, 2023What did you find most impressive or unique about this company? They are willing to customize our needs.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves Ottawa, CanadaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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DMT Business Development
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$1,000+$25 - $49 / hr50 - 249Ottawa, CanadaServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
Reviews mention Well-organized projects
Clients consistently praise DMT Business Development for their well-organized project management and timely deliverables. For instance, one CEO highlighted their team as 'super organized' and always on schedule, while an IT support company founder noted their 'excellent' management of timelines and responsiveness. Another client emphasized their 'second to none' project management, showcasing clear and concise communication at every stage. Overall, feedback indicates a strong sentiment towards their structured approach and effective collaboration.-
Call Center Services for Software Migration Company
5.0 Jan 22, 2025SalesNash's project management was highly organized and efficient. They provided clear communication at every stage of the process. They were also very responsive to our needs, quickly adapting to any adjustments or feedback we provided. Their proactive approach made the entire collaboration smooth and productive.
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Lead Generation for Biotechnology Company
5.0 Mar 18, 2024The project management is second to none. They are fast, efficient and professional. Extremely well organized with concise, informative communications. They are focused, goal-oriented and best-in-class.
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Outbound Lead Generation for Life Science Company
5.0 Feb 15, 2023SalesNash is very responsive and organized. We have weekly meetings and a google space channel where they inform us of their progress on a daily basis.
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Appointment-Setting Campaign for IT Support Company
5.0 Apr 14, 2025They were excellent at managing timelines and delivering on schedule. Always on top of things, they consistently checked in to ensure we were achieving the results we wanted. The team was incredibly responsive to all my needs.
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Appointment-Setting Campaign for IT Support Company
5.0 Apr 14, 2025Their organization, responsiveness, and communication were top-notch. When outsourcing a part of your business like Sales Development, it's crucial to have clear communication and stay organized and responsive.
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More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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3 of 3 Ottawa-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in OttawaRead Similar ReviewsOttawa-based Call Center Services project highlight
Lead Generation & Call Center Services for Web Dev Co
5.0 — DMT Business Development provided lead generation services for a web development company. The team aimed to generate qualified leads interested in the client's services. Read moreWas this helpful?
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$1,000+$100 - $149 / hr10 - 49Ottawa, Canada
Services provided
15% Call Center Services50% IT Managed Services25% Cybersecurity +1 service10% IT Strategy ConsultingCAPITALTEK is an Ottawa, Canada-based IT managed services company. Established in 2008, the team specializes in IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Ottawa, CanadaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 84 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
Reviews mention Great team
The feedback from Optibus highlights the exceptional professionalism and dedication of SupportYourApp's team, noting their quick response times and personalized service. The client emphasized the impressive flexibility of services and the management team's commitment, which significantly contributed to increased customer satisfaction and reduced resolution times. Overall, the sentiment reflects a strong endorsement of the company's capabilities and team dynamics, indicating a positive experience throughout their collaboration.-
Customer Support Services for Team Building Platform
5.0 Nov 15, 2022Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp is a human team which we were able to meet in person. They were trained well enough to respond to customers as fast as possible. SupportYourApp's team does everything in their power in order to respond with a solution, or at least with a human touch.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Ottawa, CanadaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Communicative
Clients consistently praise Six Eleven Global Services for their effective communication and responsiveness. One client noted that the team provides timely replies and actively engages in discussions, stating, 'Six eleven always replies on time' and 'communicate actively & politely for any changes.' Another highlighted the ease of communication, remarking on their friendly and responsive nature. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client needs.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Ottawa, CanadaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Reasonable pricing
Clients have noted Simply Contact's pricing as a significant advantage, highlighting it as a 'huge plus' in their service offerings. One client specifically appreciated the 'good price for German-speaking resources,' which influenced their decision to collaborate. However, while pricing is favorable, clients have expressed concerns regarding the effectiveness of sales results, suggesting that while Simply Contact is competitive in terms of cost, there may be limitations in their sales capabilities.-
Telemarketing Outsourcing for Call Center
4.0 Jun 4, 2020Simply Contact’s prices are a huge plus. I can’t recommend Simply Contact for sales because of our experience, but if someone needs customer support or resources to handle incoming calls and emails, Simply Contact offers great pricing.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Ottawa, Canada
Services provided
25% Call Center Services75% Sales OutsourcingSee all 1 projectsOnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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$1,000+< $25 / hr10 - 49Ottawa, Canada
Services provided
60% Call Center Services40% Customer Service OutsourcingEstablished in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ottawa, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingEstablished in 2017, Scalable Outsourcing is a small Ottawa, Canada-based answering service and Back Office Outsourcing company. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Ottawa, Canada
Services provided
10% Advertising10% Media Planning & Buying10% Pay Per Click +10 services10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web Development5% Branding5% Digital Strategy5% Email Marketing5% Graphic Design5% Marketing Strategy5% Social Media MarketingDuco Media & Technology Solutions, an Advertising company, is headquartered in Ottawa, Canada. The team focuses on Advertising and Media Planning & Buying.
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$5,000+$100 - $149 / hr2 - 9Ottawa, Canada
Services provided
20% Branding20% Mobile App Development20% Public Relations +2 services20% Sales Outsourcing20% Video ProductionHeresMe is a branding firm. Their small team is headquartered in Ottawa, Canada and offers Branding and Public Relations. The firm was launched in 2024.
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What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Ottawa, CanadaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Communicative
The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+$50 - $99 / hr50 - 249Serves Ottawa, CanadaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
Reviews mention Communicative
Overall feedback regarding Virtual Sales Limited indicates a consistently positive sentiment towards their communication skills. Clients frequently noted the team's responsiveness and proactive approach, with one stating, "communication was consistent" and another emphasizing their "great communication" and "informative" updates. Additionally, clients appreciated the team's flexibility and ability to adapt to changing needs, with comments like "they kept follow-ups moving" and "they’re open to feedback, proactive and a great addition to our in-house team."-
Sales Outsourcing for Marketing Services Company
5.0 Feb 10, 2023Virtual Sales has met our deadlines and stayed on budget. Moreover, their communication is great; Andy and his team are very responsive, collaborative, flexible, and great communicators. We communicate mainly via email, although we use the phone sometimes.
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Cold Outreach Strategy for Enterprise Software Vendor Co
4.5 Nov 4, 2024Yes, they delivered on time and communicated well throughout. Virtual Meeting was our primary form of communication with Virtual Sales Limited. Their personable approach was most impressive.
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Sales Support for Supply Customs Clearance Co
5.0 Feb 20, 2026They always deliver on time and keep me posted each week of all potential outreach. The communication with us is great and informative.
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Sales Outsourcing for Telecommunications Company
5.0 Feb 19, 2026What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.
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Sales Outsourcing for IT Company
5.0 Feb 24, 2026VSL managed the project with a consistent weekly rhythm and clear communication. They were responsive to changes, adjusted hours and focus when needed, and kept follow-ups moving. Delivery was timely within the agreed cadence, with any delays mainly driven by difficulties reaching the right contacts rather than lack of activity from VSL.
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3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Services Company
4.5 — Virtual Sales Limited provides ongoing support to a financial services company. The team conducts cold calls to secure introductory meetings for the client's sales team. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Virtual Sales Limited, with many noting that their pricing aligns well with budgets and results in significant lead generation. For instance, one client stated, 'their pricing fit our budget, they offered good value for the cost,' while another mentioned, 'the 30-hour per month package has been a great decision.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the return on investment and the quality of service received.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Ottawa, CanadaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Great team
Clients consistently highlight the exceptional quality of Valoris Center's team, citing their punctuality and effective communication. One client, a Quality Manager at BRT SPA, emphasized the team's excellent performance in achieving project objectives within the agreed timeframe. They noted the team's impressive reaction time to client needs and their strong cultural fit, which contributed positively to the overall project experience.-
Customer Service Outsourcing for Freight Transportation Co
5.0 Mar 27, 2026Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their punctuality and proactive approach. Clients noted impressive reaction times to needs and effective communication, with one stating, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' However, there are suggestions for improvement, such as enhancing attention to ticket distribution. Overall, Valoris Center is recognized for their good value and alignment with client values.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingKnowledge Based Consulting Incorporated is a branding firm. The team provides Branding and Social Media Marketing and is in Ottawa, Canada.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
90% Call Center Services10% Customer Service OutsourcingLocated in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Ottawa, CanadaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 66 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
Reviews mention Accommodating
Clients express a highly positive sentiment regarding A-SALES AB's accommodating nature. Feedback highlights their willingness to adapt to evolving project needs, with one client noting they met new requirements 'with open arms.' Another reviewer praised their responsiveness and flexibility, stating that A-SALES AB was 'always on the ball' and maintained a seamless collaboration. Overall, clients appreciate the company's solution-oriented mindset and commitment to delivering quality results while being highly receptive to client needs.-
Sales Outsourcing for Sustainable Paper Company
5.0 Apr 25, 2024Expectations were set early and new/extra needs that emerged along the project have also been met with open arms. They were open to adapt and conform to our needs while providing valuable knowledge on how to reach the best possible outcome.
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Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised A-SALES AB for their effective appointment-setting services and lead generation capabilities. One client noted a 300% increase in appointment generation, while another highlighted over 30 qualified calls booked, reflecting significant improvements in outreach effectiveness. Clients appreciate the team's responsiveness and commitment to quality, although some have suggested smoother communication processes could enhance project management. Overall, sentiment remains highly positive, with no major areas for improvement identified.Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Ottawa, Canada
Services provided
60% Call Center Services10% AI Consulting10% API Development +2 services10% Other Application Development10% TranscriptionAMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
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UndisclosedUndisclosed10 - 49Ottawa, Canada
Services provided
30% Business Consulting30% Marketing Strategy20% Recruiting +1 service20% Sales OutsourcingRevenue Pulse is a Marketing Strategy company. They are in Ottawa, Canada and have small team of experts. Their services include Marketing Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49Ottawa, Canada
Services provided
20% Business Consulting20% Corporate Training & Coaching20% Sales Outsourcing +4 services10% Executive Search10% Financial Consulting10% Recruiting10% StaffingBEVA Global Management Inc. Is a Business Consulting company founded in 2010. The firm offers Business Consulting and Corporate Training & Coaching.
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Undisclosed$50 - $99 / hr2 - 9Ottawa, Canada
Services provided
60% Product Design10% Business Consulting10% Engineering +2 services10% Product Marketing10% Sales OutsourcingOntario Product Designs is a Product Design company. Launched in 2019, the firm is based in Ottawa, Canada. Their services include Product Design and Business Consulting.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
10% Call Center Services40% Accounting20% Business Consulting +2 services20% Financial Consulting10% Finance & Accounting Outsourcing (FAO)Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
10% Call Center Services20% Branding20% Logo +5 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Pay Per Click10% Social Media MarketingMcGill Buckley | A Branding Company is a branding firm. They were founded in 1996 and provide Branding and Logo.
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$1,000+< $25 / hr50 - 249Cornwall, Canada
Services provided
30% Call Center Services55% Customer Service Outsourcing15% Sales OutsourcingSee all 3 projects@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.-
Appointment Setting for Transportation Business
5.0 Dec 24, 2017I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience
liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
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Information technology Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.Was this helpful?
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Ottawa Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$100 - $149 / hr10 - 49Ottawa, Canada
Ability to deliver
9.1/40.00/20 Reviews3.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr50 - 249Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed10 - 49Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr10 - 49Ottawa, Canada
Ability to deliver
6.6/40.00/20 Reviews1.5/10 Clients & Experience5.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$100 - $149 / hr2 - 9Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services10% Other -
$10,000+$150 - $199 / hr10 - 49Ottawa, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed10 - 49Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed$50 - $99 / hr2 - 9Ottawa, Canada
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr50 - 249Cornwall, Canada
Ability to deliver
20.2/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other
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