Financial Debt Recovery Ltd.

Established in 1991, Financial Debt Recovery Ltd. (FDR) is an industry-leading Canadian Accounts Receivable Management (ARM), Debt Purchasing, and Business Process Outsourcing (BPO) agency headquartered in Richmond Hill, Ontario, with bilingual operations in Montreal, Quebec.

We specialize in end-to-end revenue cycle management, bad debt liquidation, and scalable customer care for Canada’s premier Tier-1 chartered banks, fintech lenders, telecommunications giants, automotive finance institutions, utilities, and municipal governments.

Core Competencies & Solutions:

• In-House Legal & Litigation Management: Seamless legal escalation led by our dedicated in-house legal team. 
• 1st-Party Pre-Charge-Off & Early-Stage Cures: Omnichannel contact strategies, SMS/email outreach, and brand-aligned customer retention.
• 3rd-Party Contingency Collections: High-yield recovery operations powered by advanced skip tracing, predictive analytics, and algorithmic portfolio segmentation.
• Distressed Debt Purchasing: Non-recourse debt sales, immediate liquidity solutions, and compliant portfolio acquisitions across performing and non-performing consumer assets.
• Bilingual BPO Contact Centers: Turnkey customer engagement, inbound/outbound customer support, dispute resolution, and payment gateway facilitation.
• Bi-Bureau Reporting: Automated electronic credit reporting integrations with Equifax Canada and TransUnion Canada.

Enterprise Compliance, Security & Tech Stack:
FDR operates at the intersection of empathetic consumer engagement and zero-compromise institutional compliance. We are fully SOC 2 Type II certified, PCI DSS compliant, and licensed across all Canadian provinces and territories under the Collection and Debt Settlement Services Act (CDSSA) and PIPEDA regulations.

Accelerate cash flow velocity, maximize recovery yields, and protect enterprise brand reputation with FDR’s performance-driven ARM and BPO solutions.