Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Pleasant Grove, UTServices provided
See all 361 projectsDisruptive Advertising is a digital marketing agency specializing in social media marketing, PPC, and online branding strategies to drive lead generation and revenue growth. Reviews highlight their strong project management, responsiveness, and ability to deliver measurable results, such as increased revenue by 77% and 5X growth for clients. Over 90% of reviewers praise their authentic engagement and alignment with client values.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
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$1,000+< $25 / hr2 - 9Chandigarh, India
Services provided
See all 4 projectsSocial Cubicle is a digital marketing agency specializing in social media marketing, social media management, and online branding. Reviews consistently praise their creative graphics, effective social media campaigns, and strong understanding of diverse industries. Impressively, 100% of reviewers noted increased sales or engagement, highlighting the company's ability to drive tangible results through tailored social media strategies.
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$1,000+$50 - $99 / hr2 - 9
Services provided
See all 4 projectsMartonMedia - Out of Business was a digital marketing company specializing in Social Media Management and Online Branding for restaurants. Reviewers appreciated their responsiveness and attention to detail, with 100% positive feedback on improved social media engagement and visibility. Although there were minor issues with tone consistency, clients valued the comprehensive service package offered by the company.
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Featured
What are Featured Providers?
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
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$1,000+Undisclosed2 - 9
Services provided
See all 1 projectsThundr Digital - Out of Business specialized in digital marketing, including creative design, copywriting, and media buying. Reviews highlight their expertise in increasing profitability and effective ad communication, with clients noting significant improvements in return on ad spend and revenue growth. Their strong collaboration and targeted marketing strategies were consistently praised.
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$5,000+$25 - $49 / hr2 - 9Hamburg, Germany
Services provided
AntTrail GmbH is a social media marketing firm. The Hamburg, Germany-based team specializes in Social Media Marketing and Public Relations.
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$10,000+$100 - $149 / hr10,000+Helsinki, Finland
Services provided
McCann Worldgroup is a large Advertising company located in Helsinki, Finland. The team specializes in Advertising and Branding.
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$10,000+$100 - $149 / hr10,000+London , England
Services provided
Dentsu Aegis is an Advertising company located in London , England and New York, New York. The team focuses on Advertising and Branding.
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$5,000+$100 - $149 / hrFreelancerHouston, TX
Services provided
Saenz Digital is a social media marketing company. The small Houston, Texas-based team offers Social Media Marketing. The agency was established in 2012.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
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$1,000+$50 - $99 / hr2 - 9Cannock, England
Services provided
The Marketing Room is a social media marketing firm based in Cannock, England. Founded in 2003, the team focuses on Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9London, England
Services provided
#Blue Social Agency is a social media marketing firm founded in 2014. The team focuses on Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$1,000+$50 - $99 / hr10 - 49Glasgow, Scotland
Services provided
Social media marketing company Social Marketing Gateway was established in 2009. The company focuses on Social Media Marketing.
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$1,000+$25 - $49 / hr250 - 999Québec, Canada
Services provided
Social media marketing agency Cossette was established in 1972. The midsize team offers Social Media Marketing and Marketing Strategy.
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$1,000+$25 - $49 / hr1,000 - 9,999New York, NY
Services provided
Tribal Worldwide is a social media marketing agency. The firm is based in New York, New York and Vancouver, Canada. Their team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Toronto, Canada
Services provided
Broad Reach Communications is a small social media marketing firm headquartered in Toronto, Canada. Their services include Social Media Marketing and Public Relations.
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$1,000+$25 - $49 / hr10 - 49Toronto, Canada
Services provided
Social media marketing firm iRISEmedia focuses on Social Media Marketing and Public Relations. They were founded in 2010.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Launched in 2010, Top Tier Media is a social media marketing company. In Los Angeles, California, the team specializes in Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Los Angeles, CA
Services provided
Tweet Angels is a Los Angeles, California-based social media marketing agency. They offer Social Media Marketing and Web Design.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Main Street Media Group, a small social media marketing company, is located in Hingham, Massachusetts. Their services include Social Media Marketing and UX/UI Design.
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$1,000+$25 - $49 / hr50 - 249Boston, MA
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Founded in 2002, Kel & Partners is a public relations agency and social media marketing agency. The team offers Public Relations and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Boston, MA
Services provided
Creative Business Consulting Group is a social media marketing firm launched in 2005. The team focuses on Social Media Marketing and Graphic Design and is headquartered in Boston, Massachusetts.
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$1,000+$25 - $49 / hr2 - 9Chicago, IL
Services provided
Headquartered in Chicago, Illinois, Lotus Marketing Services is a social media marketing firm. They focus on Social Media Marketing and Email Marketing.
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$1,000+$25 - $49 / hr50 - 249San Francisco, CA
Services provided
Collectively Inc, a midsize social media marketing company, is based in San Francisco, California and New York, New York. Their services include Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9San Francisco, CA
Services provided
Established in 2013, Bowtie Media is a small San Francisco, California-based social media marketing agency. Their services include Social Media Marketing and Advertising.
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$10,000+$100 - $149 / hr1,000 - 9,999Chicago, IL
Services provided
Young & Rubicam Group is a social media marketing company. They were established in 1923, and their services include Social Media Marketing and Advertising.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
Ampush is a Mobile & App Marketing and social media marketing company. The San Francisco, California-based team focuses on Mobile & App Marketing and Social Media Marketing.
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$10,000+$150 - $199 / hr2 - 9Doncaster, England
Services provided
Be More Social is a social media marketing company founded in 2012. Their services include Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49
Services provided
Small social media marketing firm VoxFeed, is headquartered in Guadalajara, Mexico. The team focuses on Social Media Marketing and Content Marketing.
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$5,000+$100 - $149 / hr2 - 9
Services provided
ASMOmaha is a social media marketing company. Located in Omaha, Nebraska, their team offers Social Media Marketing and Business Consulting.
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$10,000+$100 - $149 / hr250 - 999New York, NY
Services provided
Weber Shandwick, a social media marketing agency, focus on Social Media Marketing and Marketing Strategy. They were founded in 1921.
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$1,000+< $25 / hr2 - 9Vilnius, Lithuania
Services provided
InSpotlight is a social media marketing firm. Based in Vilnius, Lithuania, the firm was established in 2012. Their services include Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249Prague, Czech Republic
Services provided
ZARAGUZA is a social media marketing company. Launched in 2009, the agency focuses on Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9Beograd, Serbia
Services provided
Trilenium is a social media marketing company. They are in Beograd, Serbia and have small team. They focus on Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Bucharest, Romania
Services provided
Thinkdigital is a social media marketing company founded in 2008. The team specializes in Social Media Marketing and Advertising.
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$5,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
Social media marketing firm Breend Ltd is headquartered in Sofia, Bulgaria. Founded in 2014, the team specializes in Social Media Marketing and Advertising.
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$5,000+$100 - $149 / hr10 - 49Amsterdam, Netherlands
Services provided
Dorst & Lesser is a social media marketing company. The agency is in Amsterdam, Netherlands and Anderlecht, Belgium. Their team offers Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Wien, Austria
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Founded in 2011, SuperSocial is a small Wien, Austria-based social media marketing firm. Their services include Social Media Marketing and Branding.
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$10,000+$100 - $149 / hr10 - 49Les Allues, France
Services provided
Impacteo, a small social media marketing company, is based in Les Allues, France. Their services include Social Media Marketing.
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$5,000+$100 - $149 / hr50 - 249Frankfurt am Main, Germany
Services provided
Social media marketing agency neulandherzer was founded in 2001. The company offers Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9Galway, Ireland
Services provided
BK Marketing is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Web Design.
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$5,000+$25 - $49 / hr10 - 49Roubaix, France
Services provided
On Prend Un Cafe is a social media marketing firm. Headquartered in Roubaix, France, the agency was founded in 2009. Their services include Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9München, Germany
Services provided
LikeWert is a social media marketing agency. Their small team is headquartered in München, Germany. Their team specializes in Social Media Marketing and Advertising.
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$1,000+< $25 / hr10 - 49
Services provided
Small social media marketing company SocialGest, is in Caracas, Venezuela. The team provides Social Media Marketing.
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$1,000+< $25 / hr10 - 49Jeddah, Saudi Arabia
Services provided
The Social Clinic is a Jeddah, Saudi Arabia-based social media marketing firm. They provide Social Media Marketing and Branding and were founded in 2011.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
Services provided
Analiticom is a social media marketing agency located in Caracas, Venezuela. The team focuses on Social Media Marketing and Branding.
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UndisclosedUndisclosed10 - 49São Paulo, Brazil
Services provided
Midiatix is a São Paulo, Brazil-based social media marketing firm. Launched in 2011, the team specializes in Social Media Marketing and Branding.
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UndisclosedUndisclosed2 - 9Lisboa, Portugal
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Triciclo is a social media marketing firm. Located in Lisboa, Portugal, the firm offers Social Media Marketing.
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UndisclosedUndisclosed50 - 249Redmond, WA
Services provided
DriveShop is a social media marketing firm. The Redmond, Washington-based company was founded in 1989. Their services include Social Media Marketing and Public Relations.
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UndisclosedUndisclosed2 - 9San Rafael de Escazú, Costa Rica
Services provided
Small social media marketing company Comenli, is located in San Rafael de Escazú, Costa Rica. The team offers Social Media Marketing.
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UndisclosedUndisclosed2 - 9Cartago, Costa Rica
Services provided
Inspira Agency is a small Cartago, Costa Rica-based social media marketing agency. The team focuses on Social Media Marketing.
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UndisclosedUndisclosed10 - 49Caracas, Venezuela
Services provided
Social media marketing firm Monitoreo Digital, C.A. Is based in Caracas, Venezuela. They focus on Social Media Marketing and were launched in 2005.
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UndisclosedUndisclosed1,000 - 9,999Mapo-gu, South Korea
Services provided
Isentia, a social media marketing agency, was launched in 1982. In Mapo-gu, South Korea, the team offers Social Media Marketing and Marketing Strategy.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.