Social Media 55

What evidence can you share that demonstrates the impact of the engagement?

Our number of installs has gone up while our cost per install has decreased. It normally costs about $3–4 to convert a lead from Facebook, but Social Media 55 brought it down to under $2. Not to mention, Joe targeted users who were willing to spend more money once installing our game, so the quality of our traffic has increased remarkably. They’ve raised the average user spend to about $11 compared to the typical $7–8, resulting in a better bottom line.

How did Social Media 55 perform from a project management standpoint?

We speak 2–3 times a week over the phone, and Joe always responds no matter the time. In terms of budget, he usually provides conservative estimates and sometimes tries to be under budget to be safe. This helps us avoid hidden fees or surprise expenses.

What did you find most impressive about them?

I’m impressed with Social Media 55’s scope of knowledge when it comes to social media campaigns. Even though I’m certified through Facebook, Joe has still taught me little tips and tricks that I value tremendously. That’s why he’s still helping us with current projects.

Are there any areas they could improve?

No, they’ve nothing to improve.

What evidence can you share that demonstrates the impact of the engagement?

We were getting 5–10 leads per week from the strategy they put together, while our brand and the website got very favorable feedback. Everyone was impressed with how professional and clear the website was. We received about $400,000 in revenue between July (when they completed the project) and the end of that year. I attribute a lot of those leads and success to the work Social Media 55 has done for us.

How did Social Media 55 perform from a project management standpoint?

They did an outstanding job. They were organized and fine-tuned the whole process. I worked with many other companies in the past and I found that many of them were overpromising and underdelivering, but Social Media 55 gave us everything they said they would. They met our deadlines (if we didn't hit a deadline, that was because of the delay on our part).

What did you find most impressive about them?

I appreciated their level of organization. They gave us clear and concise instructions on what we should give them in order for them to meet our goals. We had a lot of requests, but they made every effort to accommodate them and complete the project on time. They're the most organized marketing firm I've worked with in the past eight years.

Are there any areas they could improve?

I can't think of anything. They did a phenomenal job.

Do you have any advice for potential customers?

Be as transparent as possible about your expectations. Let them know your hard deadlines and make sure you can commit to the work that they provide for you.

What evidence can you share that demonstrates the impact of the engagement?

Social Media 55 has made a substantial impact on our company. Thanks to the improvements they’ve made to our Instagram, we’ve booked multiple events. We've been getting phone calls and messages from new leads at least once a day. Compared to before our partnership, many more people who are interested in our services contact us on a regular basis. 

How did Social Media 55 perform from a project management standpoint?

Social Media 55 is excellent in project management. They keep everything running smoothly and on time. We speak on the phone exclusively, and our communication is perfect. I never felt like I was being kept in the dark. My partners equally valued their honesty and openness. 

What did you find most impressive about them?

Social Media 55 is incredibly passionate about the work they do. We work with quite a few companies, and they stand apart.  They seem genuinely invested in our projects, and I admire their dedication and work ethic. 

Are there any areas they could improve?

I wish they would open a branch of their company in my town. 

Do you have any advice for potential customers?

Social Media 55 is a trustworthy company. They'll conduct the necessary research to find out exactly what you need. 

What evidence can you share that demonstrates the impact of the engagement?

We've seen additional sales coming in from Google searches, as well as through Facebook. We've also had greater call volume since the start of their efforts. They’ve also solidified our branding. I've had numerous people compliment me on the way they're portraying what our company is about. People are always complimentary on our posts and telling us to keep up the good work.

How did Social Media 55 perform from a project management standpoint?

They’re very fast. There are times I barely finish answering a question and they’ve already finished executing a project. On one project, they had a two-week deadline and they came in a week early. They’re responsive and able to take everything that I say to heart and adapt it almost instantly into a solution. They surpass my expectations. It's a pleasure to work with the team.

What did you find most impressive about them?

The enthusiasm and excitement with which they do their job is impressive. They’re genuinely excited about their clients. In the past I've worked with people who make a lot of suggestions, but Social Media 55 brings fresh ideas and enthusiasm. They make me excited about my company. They understand marketing and have a vision of success.

Any advice for potential customers?

Find someone that understands your ideas and the direction that you want from your marketing strategy. They should be able to help establish and implement the plan, as well as bringing new ideas and strategies to the table.