BizeeBay

BACKGROUND

Please describe your company and your position there.

Travel Agency Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizeeBay, and what were your goals?

Bizeebay created my website and related booking forms for my travel agency

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended from a friend. They had a great price point, quick turn around time and were able to implement the customization I needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress website, integrated with CRM (ZOHO) built out custom work flows, marketing automation using various platforms such as mailchimp & SMS marketing, brand development, and logo.

How many people from the vendor's team worked with you, and what were their positions?

An account manager named Jordan Lewis was our main point of contact. We had a dedicated full stack developer, stephanie and Ashley teamed up with the logo and branding and Alex helped with all the CRM integrations and automations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were impressed before and after delivery.

Describe their project management style, including communication tools and timeliness.

Our account manager, Jordan, scheduled weekly meetings at our convenience but was available on the drop of a call

What did you find most impressive or unique about this company?

Ability to exceed expectations

Are there any areas for improvement or something they could have done differently?

Not off the top of my head