A goal orientated social media agency

Little Media Agency was founded to help businesses to make the most of the online world. By managing their social media sites, we help them to raise their brand awareness, attract more clients and eventually raise sales. We design strategies specifically tailored to the target audience to ensure excellent results. 

 
Undisclosed
 
$50 - $99 / hr
 
2 - 9
 Founded
2016
Show all +
Birmingham, United Kingdom
headquarters
  • 8 Brindley Place
    Birmingham, WMD B1 2TZ
    United Kingdom

Reviews

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Branding & Content Creation for Startup Web Hosting Company

"The posts they’ve created look like they were created by my company, from the color scheme to the font."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2020 - Ongoing
Project summary: 

Little Media Agency provides content creation and social media marketing. Focusing on Twitter and LinkedIn, they combine original research with existing brand characters and colors to drive engagement.

The Reviewer
 
1-10 Employees
 
Birmingham, United Kingdom
Director, Hipposerve
 
Verified
The Review
Feedback summary: 

Metrics including leads, conversions, and social media engagement have all increased since Little Media Agency came on-board. Sticking to established timelines, they’ve proven the effectiveness of their management processes. Customers can expect a partner that listens intently to client goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director at Hipposerve Digital Services. We’re a web hosting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Little Media Agency?

We were a startup with a quite specific brand. In using web hosting companies for years, I discovered how technical-oriented they were and how that scared and stopped people from using them. We wanted to promote a friendly brand so we approached Little Media to develop and promote it.

SOLUTION

What was the scope of their involvement?

We wanted to make a brand that appeared fun and happy, that our people enjoyed working here. The project itself was to create social media content for Twitter, Facebook, and LinkedIn. The goal of these posts was to convey facts about our company, current offers, and our products in an accessible way. All of their work is organic right now. We’ll lead into the paid stuff as we find our niche. Already, we’ve seen that Twitter and LinkedIn are better for us through the monthly reports they offer. This helps us see where things are working well and where the best places to spend our money are.

In terms of whose creating stuff, it’s been a mixture. We gave them basic stuff in the beginning, writing for characters and using color schemes we created. Then, they started taking snippets from our blog and making video clips for us. They’ve also done their own research around the topic and building them into our content. The people we work with on their side love to create stuff. We’re enjoying what they’re producing.

What is the team composition?

They have Sara (Director) at the top, who I deal with on a day-to-day basis. She actually had us do some web hosting for them as well, so it’s been a two-way partnership. They’ve also assigned Jack (Digital Marketing Assistant), as our creative agent, developing our deliverables. He’s good with the cartoon-esque side of things, which is exactly what we want.

How did you come to work with Little Media Agency?

When the Coronavirus quarantine started here we literally couldn’t leave the house so I joined up with a business coach on Google to get some business training. Sara was presenting on social media training during a webinar and I contacted her.

How much have you invested with them?

We spend £500 per month ($666 USD) with them.

What is the status of this engagement?

We’ve been working with them since June 2020. We’re tailoring the work now since we’ve found which works for us the best. Right now, we have people waiting in a local business group for our next post. They’re excited about the creative we’re sending out.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen great increases in engagement frequency on Twitter and LinkedIn, though not as much on Facebook so we’re pulling back from that platforms. Engagements are increasing each month. Leads and conversions and web traffic have all started to increase as well. They told us it wouldn’t happen instantly and we’re now starting to see growth.

How did Little Media Agency perform from a project management standpoint?

I’ve had to do very little in terms of project management. They produced a portfolio of their process and what they were going to do at the start, as well as the timeline it would take. Breaking it down month-by-month, we schedule what posts they’re going to make. We have an ongoing process, not a series of major projects, so they work through a straightforward set of procedures. It works for them and it’s simple for me. We’re moving forward nicely.

Prior to the pandemic we would have communicated face-to-face but now we’re doing monthly Zoom meetings. We also send emails back and forth to manage little things. For example, a post went out incorrectly describing our prices and they fixed it after a quick email to them. They have great turnaround times.

What did you find most impressive about them?

They’ve listened to what I wanted. I probably didn’t convey it in the best possible way but they got into it, researching our industry and pulling information from my website. The posts they’ve created look like they were created by my company, from the color scheme to the font. It doesn’t look like it’s an add-on.

Are there any areas they could improve?

I’d love to have some face-to-face training and an opportunity to meet the people working on our project in-person. I understand that can’t happen yet, but they do offer those in-person opportunities during non-pandemic times.

Do you have any advice for potential customers?

Have a clear idea in your mind of the message you want to get across. Mine was quite clear and they were able to execute. Don’t be scared to say you’d like to change something, either. They’ll respond well to it. Also, know your target audience and selling points, otherwise you may be disappointed in what they produce. They can’t read minds, after all.

5.0
Overall Score I’ve even gotten customers from them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There hasn’t been anything wrong at all.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

Social Media Management for Maternity Platform

"She would give recommendations on best practices while still listening to my needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jul. 2019 - Apr. 2020
Project summary: 

Little Media Agency spearheaded the creation and ongoing maintenance of a maternity company's social media presence on both Facebook and Instagram. Working with supplied content, they engaged with followers.

The Reviewer
 
1-10 Employees
Ruby Scott
Director, The Baby Police
 
Verified
The Review
Feedback summary: 

By the end of the partnership, the team was able to generate hundreds of followers on each platform and bring the company brand to life online. This increased brand awareness. The relationship centered around a collaborative balance between client needs and industry best practices.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and director of a company that deals with helping mothers with postnatal care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Little Media Agency?

I didn’t have any social media presence, so I hired them to help with that aspect of brand building.

SOLUTION

What was the scope of their involvement?

I was supplying the content, and they would package it so it could be posted on various social media platforms. She scheduled and posted ads for Facebook and Instagram. From there, they would also reply and engage with customers. Additionally, she would actively use the account to like and comment on other content related to our services.

What is the team composition?

I work directly with the owner of the company.

How did you come to work with Little Media Agency?

I found her through an ad on Google. She was the only one that was willing to run ads, post content, and handle follower engagement. They also had great reviews.

How much have you invested with them?

We spent just about £6,000 (approximately $7,490 USD).

What is the status of this engagement?

We worked together from July 2019–April 2020. I had to put this on pause because of COVID-19, but I hope to pick the partnership back up again in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They helped build brand awareness by implementing strategies and aesthetic content. She tapped into what my followers want and need to best position us to share content with others. That made my brand look accessible and engaging. I technically had a brand already, but they really solidified it with an online presence. We saw significant growth in followers on each platform completely organically.  

How did Little Media Agency perform from a project management standpoint?

Everything was seamless. We talked about our strategy every month while examining engagement reports. She would give recommendations on best practices while still listening to my needs. 

What did you find most impressive about them?

Her attention to detail and willingness to implement content that fits our needs while abiding by best practices were most impressive. 

Are there any areas they could improve?

We didn’t run into any problems. 

Do you have any advice for potential customers?

Understand what you want for your business. Having a direction will make their jobs easier.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Business Coaching Company

"Their level of communication and professionalism stood out to us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2016 - Ongoing
Project summary: 

Little Media Agency performed social media marketing for a business coaching consultancy. This included managing and providing content for their Facebook, Twitter and LinkedIn accounts.

The Reviewer
 
1-10 Employees
 
Poland
Dorota Tomaszewska
Director, New Players Poland
 
Verified
The Review
Feedback summary: 

The campaign created a community of followers who regularly engage with the brand on social media. Little Media Agency creates high-quality posts that adhere to brand guidelines. Their team is professional, communicative, and timely.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

New Players Poland specialises in business coaching and consultancy for large companies around the world. I'm one of the directors and trainers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Little Media Agency?

We hired Little Media Agency to helps us raise the awareness of the business and introduce our new products to the market. We needed help with managing our social media channels and marketing.

What were your goals for this project?

To increase awareness of our business and products and eventually increase the number of inquiries.

SOLUTION

How did you select this vendor?

Word of mouth

Describe the scope of their work in detail.

Little Media managed our Facebook, Twitter and LinkedIn. They created branded posts and videos as well as blogs and articles. They managed to provide most of the content and gave suggestions on what we need to improve our digital marketing.

What was the team composition?

We worked closely with the director of Little Media Agency.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Over 3 years, we went from zero awareness to the stage where our clients know about us and regularly engage with us on social media. One of the things I value the most is the level of professionalism and creativity. Little Media's team always comes up with new ideas for graphics and short animated videos. Every post is always high quality and designed according to our branding guidelines.

How effective was the workflow between your team and theirs?

The communication has been great. Little Media has never missed the deadline and always kept in touch about the progress of the campaign.

What did you find most impressive about this company?

Their level of communication and professionalism stood out to us.

Are there any areas for improvement?

No

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for a Vehicle Sales and Leasing Company

"They have perfectly captured the essence of our brand in their content."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

Little Media Bureau is providing digital marketing services to improve lead generation. They develop a mix of organic and inorganic growth strategies, including social media management, and PPC advertising.

The Reviewer
 
2-10 Employees
 
United Kingdom
Carl Smith
Managing Director, Van Monkey Ltd
 
Verified
The Review
Feedback summary: 

As a result of Little Media Bureau’s digital marketing efforts, lead generation has improved dramatically. The following across all social media platforms doubled within the first 16 months. In addition to the positive metrics, they have delivered engaging content that accurately reflects the brand.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Van Monkey, a company that specializes in vehicle sales and leasing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Little Media Bureau?

Although we were actively using social media to promote our business, we weren’t making much progress with lead generation or engagements. To experience substantial growth, we knew that we needed to partner with an experienced digital marketing team. 

SOLUTION

What was the scope of their involvement?

In the beginning, Little Media Bureau was only responsible for managing our Facebook and Twitter profiles. They created original content and posted it daily, using their social media calendar as a guide. Their social media specialist also responded to comments and forwarded urgent issues to our team. After seeing their success, their role evolved to include PPC advertising and managing our Instagram and LinkedIn accounts.

What is the team composition?

One of their social media specialists serves as our main point of contact, but we have interacted with other members on their team for special projects.

How did you come to work with Little Media Bureau?

They were pitching their services at a networking event, and their message resonated with our situation.

How much have you invested with them?

To date, we have spent £8,000 pounds (approximately $10,500 USD). We typically use our monthly retainer fee of $400 to cover social media expenses and an addition $150 per month for advertising costs.

What is the status of this engagement?

Our partnership began in November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Little Media Bureau has helped us achieve all of our digital marketing goals; we’re getting more qualified leads, existing customers are giving us more feedback, and our overall engagement has improved significantly. Within 16 months, our Facebook likes grew from 455 to 770 likes. Our Twitter following doubled as well, with 527 followers expanding to 1,003.

How did Little Media Bureau perform from a project management standpoint?

Taking advantage of social media proved difficult for our team, so Little Media Bureau simplified the process with a detailed social media calendar. We typically give them enough content to cover two weeks. They send us monthly reports to track their progress, in addition to our daily phone calls.

What did you find most impressive about them?

Working with Little Media Bureau allows us to focus on our business, which has been very beneficial for our productivity. They have perfectly captured the essence of our brand in their content. Many of our followers know our team personally, and they don’t realize a third party is speaking for us.

Are there any areas they could improve?

We have not experienced any issues with them so far.

Do you have any advice for potential customers?

Little Media Bureau is an excellent partner, and I would encourage anyone to give them a try.

5.0
Overall Score Working with Little Media Bureau has been a thoroughly enjoyable experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always able to meet deadlines.
  • 4.5 Cost
    Value / within estimates
    There is always room for improvement.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer