Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Before we hired SociallyIn, we had around 89 Facebook followers, and with SociallyIn’s help, we should be reaching the 2,500 mark. I haven't had many people compliment the website, but they have come in and said, “Hey, I noticed your Facebook post.” That has been really good for our company and SociallyIn because they’re posting more often and with more details. So, we’ve really been getting a lot of feedback from people saying, “I’ve seen your posts.” Before it was just, “I’ve never seen your billboards, your commercials,” etc.
How did SociallyIn perform from a project management standpoint?
SociallyIn performs awesomely from a project management standpoint. We currently have realized that we need to meet personally with their team to go over some things. They definitely have a great workspace, and they do a lot of teamwork. I think SociallyIn has a really good sense of work ethic.
We’ve recently been doing a lot better with communication because we are starting to have in-person meetings a lot more. Before we were missing some things when we were doing email, but that’s what’s going to happen when we go over so much content. You can't express as much through email. SociallyIn does an awesome job face-to-face.
What did you find most impressive about SociallyIn?
SociallyIn’s team is fairly young. I don't think they have anyone over 30 years. They have a young, go-getter type of atmosphere. They come to our store a lot, and their photography is awesome. I think that’s a good quality to have in a company that is in advertising.
Are there any areas SociallyIn could improve?
I think it would be good if there were more face-to-face communication. Our communication was lacking, which wasn’t good because we’re going over a lot of content. But since we’ve corrected some things, our face-to-face communication has been great.