Capturing the POWER of SOCIAL MEDIA

Viral In Nature is a multi-award winning social media marketing agency ranked by three different market research companies as one of the top social media agencies in the world.

Our team has achieved this success by staying focused and specializing in one area of expertise, social media marketing. We have developed an in-house Social Media Artisan (SMArtisan) Apprenticeship program to ensure our SMArtisans our some of the most highly trained in the industry.

Our clients range from many enterprise level corporations on building a strategy and executing global social media campaign, to small businesses such as bakeries and florists targetting on a local level. But whether they are big or small, we always stay focused on getting our clients a Return On Investment.

 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
Calgary, Canada
headquarters
  • Viral In Nature
    70 6a St. NE
    Calgary, AB T2E4A3
    Canada
    844.403.2899

Portfolio

Key clients: 
  • Continental Motors - The leading aircraft engine manufacturer in the world.
  • Ambrose University - A large university in Calgary, Alberta.
  • Insurance Company - One of the largest insurance providers in Alberta.
  • International Star Registry - A high volume eCommerce website.
  • Political & Special Interest Groups - On all three levels of government.
  • International Accounting Firm - Operating in three countries.

2018 Technology Innovator Award for Best Social Media Agency in the USA

It's an honour for our #ViralInNature team to have won the CV Magazine 2018 Technology Innovator Awards for Best Social Media Marketing Agency in the USA! 

Named as a Top Social Media Marketing Company for 2018

We are thrilled to announce Top SEO Rankers has ranked us as one of the Best Social Media Companies in the world!

TopSEORankers is an online listing service that bridges the gap between SEO service providers and their prospective clients. This service was started with the aim to give business owners a quick and painless means to find the right SEO firm that matches their business promotion needs. TopSEORankers also gives SEO service providers a direct channel for prospective leads to find them.

Finding the right SEO for your business is made easier through TopSEORankers comprehensive SEO provider listings that are categorized by the services they offer. TopSEO Rankers only lists the best SEO organizations that have shown proven results with their clients. The companies listed at TopSEORankers have been chosen off the basis of data gathered through the submission form, and a thorough review of each company’s professional success in the respective service they are...

Viral In Nature is a top Canadian Social Media Leader!

We are thrilled to announce that after lots of hard work, Clutch has named us a leader for 2018 in Canada for Social Media Marketing Agencies!

 

Clutch, a leader in the ratings and reviews field, has set themselves apart when naming the top businesses in various fields and locations. We are honored to be one of the companies they named as standing out in Canada, specifically Calgary, and as overall one of the strongest in the social media management world.

The research Clutch conducted for their annual press release was expansive, and in order for us to be considered and be a leader, a lot was involved. They looked at client reviews, market presence, and a variety of other factors, where we rose above the crowd. We currently have a perfect 5-star score, and we hope for that to continue well into 2018 and 2019.

Read More http://viralinnature.com/...

Clutch Announces Viral In Nature Top UK & Canada Marketing & Advertising Agencies

WASHINGTON, D.C., January 30, 2017 – B2B ratings and reviews firm Clutch named Viral In Nature the top Canada and UK-based marketing and advertising agencies as leaders in the industry. Top Advertising & Marketing Agencies UK 2018 Badge.

 

After speaking with 600 companies’ clients, evaluating each company’s market presence, and assessing the quality of work delivered, these advertising and marketing agencies listed below stand out as leaders. Clutch’s annual report on leading UK and Canada companies recognizes 374 top B2B service providers across four business segments .

Read More http://viralinnature.com/clutch-announces-viral-in-nature-top-uk-canada-marketing-advertising-agencies

Viral In Nature’s Grip on the Power of Social Media Makes It #1 Digital Marketing Company at GoodFirms

Viral In Nature is a standout amongst the most honored social media agencies in Canada. The firm’s Social Media Command Center, is situated in an old Church in Calgary, Alberta and was founded in the year of 2013. Viral In Nature is a premium social media agency and makes sure of composing the best packages for its clients depending on their versatile requirements. Also, the firm focuses on putting efforts in work that it can be proud of!

 

Viral In Nature has found its blue ocean in the digital market by getting its clients’ business viral on Facebook, Twitter, Instagram, Pinterest, Google Plus, LinkedIn and more depending on their industrial sector. Hence, with no surprise and hardcore appreciation, the company is officially declared #1 on the global research list of Top Social Media Agencies at GoodFirms.

Read More ...

GoodFirms coverage unveiled top 10 digital marketing companies

This research revealed the list of Top Digital Marketing Companies on the basis of reviews from the clients from every corner of the world.

 

Most of the entrepreneurs are seeking for the help of digital marketing services to sow the seeds for success in the world of business. At the present moment, GoodFirms have revealed the Top Digital Marketing Companies worldwide that provides effectual solutions to boost the productivity of clients business.

Here is the list of best Digital Marketing Agencies according to the GoodFirms coverage:

Foxtail Marketing

Custard

SEOValley Solutions Private Limited

Intalyse

Viral In Nature

Directive Consulting

180fusion

Bruce Clay, Inc

TechShu

Lead to Conversion

Whether it is small business or big company all are trying to find the top digital marketing agencies. But, due to the demand the digital marketing companies are increasing at a...

Clutch Features #ViralInNature as Leading Social Media Marketing Firm in 2017

Gaining name recognition for our clients is what we do, and we’re good at it. So why not try to spread the word of our own name?
Being included on Clutch does exactly that.
Viral in Nature has recently been included in ongoing coverage of leading social media marketing agencies across the nation. The feature is attributed to Clutch, a B2B ratings and reviews platform that focuses on identifying leading providers in the IT space, but also includes extensive coverage of agencies in the marketing industry. Clutch’s mission is to aid buyers of services in selecting the best provider for their needs. Since being a part of their platform, Viral in Nature is proud to stand out as a strong agency with the full ability to deliver quality results to our clients.
To be featured on Clutch, we had to prove ourselves through various evaluations. Clutch analysts first determined our market presence and “level of expertise” in the social media marketing industry by looking at the...

Award Winning Social Media Management

Viral In Nature named as the 15th fastest growing company in Alberta by the annual Alberta Venture Magazine Fast Growth 50.  We attribute our success to our social media and digital marketing strategy, the same social media program we sell to our customers.

Read More http://viralinnature.com/2017-alberta-fast-growth-50-alberta-venture-magazine

Canada's 2017 Top Social Media Marketing Agency - Clutch

For the third year in a row, Viral In Nature has been named as Canada’s Top Social Media Marketing Agency for 2017 by Clutch.co

2017 Top Social Media Marketing Companies - GoodFirms

GoodFirms.co ranks Viral In Nature for the second year in a row as the Top Social Media Marketing Company in the world out of 233 companies.

#1 2017 Top Digital Marketing Agencies - GoodFirms

GoodFirms.co Top Digital Marketing Agencies Ranking

For the second year in a row, GoodFirms.co ranks Viral In Nature and the top Digital Marketing Agency in the world.

2016 Top Social Media Blogs & Websites

Social Media Blogs Best 100 List

The Best Social Media blogs from thousands of top Social Media blogs in our index using search and social metrics. Data will be refreshed once a week.

These blogs are ranked based on following criteria

 

Google reputation and Google search ranking

Influence and popularity on Facebook, twitter and other social media sites

Quality and consistency of posts.

Feedspot’s editorial team and expert review

 

Top 100 Social Media Blogs Winners

CONGRATULATIONS to every blogger that has made this Top Social Media blogs list! This is the most comprehensive list of best Social Media blogs on the internet and I’m honoured to have you as part of this! I personally give you a high-five and want to thank you for your contribution to this world.

2016 Top Social Media Marketing Agency - GoodFirms

GoodFirms.co has ranked Viral In Nature as the Top Social Media Marketing Company out of the 204 agencies around the world they have interviewed! 


Here's the list http://vnat.ca/GoodFirmsRanking

2016 Canadian Top Social Media Marketing Agencies

For the second year in a row Viral In Nature has been named as the Top Social Media Marketing Agency in Canada! 

Jan 21, 2016 Eleonora Israele Press releases

This updated research identifies sixteen leading digital agencies that excel at social media marketing.

WASHINGTON, January 21, 2016 – Today Clutch published an updated report on leading social media marketing agencies. The research identifies firms with an outstanding record of client satisfaction in social media marketing among other digital marketing services.  The selected firms are: Project Bionic, Friendemic, LYFE Marketing, Social Vantage, Viral In Nature, SociallyIn, Bad Rhino, True Voice Media, Single Grain, Appency, EMSI Public Relations, Intrapromote, The Mechanism, Shelton Interactive, Booyah Advertising, EnVeritas Group.
“Social media marketing increases brand recognition and inbound traffic, giving businesses more opportunities to convert those leads into projects,” stated Eleonora...

Ranked as a Top Social Media Company for 2015 by Clutch

Source: http://vnat.ca/1NX7lHX

Big News! Clutch.co, ranked us 3rd for "Top Social Media Marketing Companies - 2015 Reviews" and first in Canada!

Clutch.co - We identify leading services firms that deliver results for their clients. We do this through an innovative research process that melds the best of traditional B2B research and newer consumer review services. Our research helps start-ups, mid-market and large enterprises find partners that meet their needs, whether for a one-off project or a long term relationship.

Chamber of Commerce Customer Service Excellence Award

We had the honour of being nominated for Customer Service Excellence for the Calgary Chamber of Commerce Small Business Week Awards.

http://viralinnature.com/chamber-of-commerce-customer-service-excellence-award

Travel Alberta Alto Award: Best Marketing campaign over $25,000

Marketing Excellence (over $25,000) Award Finalist Social Media Campaign, Sunshine Village,Banff "Campaign gains black diamond momentum"

Source

“In the space of a single season, we have become social media leaders in the ski industry,” says Don Beaulieu, Vice President of Sales, Marketing, Sponsorships & New Business at Sunshine Village Ski and Snowboard Resort.
“In the space of a single season, we have become social media leaders in the ski industry,” says Don Beaulieu, Vice President of Sales, Marketing, Sponsorships & New Business at Sunshine Village Ski and Snowboard Resort. “That is a big deal because this industry takes its social media savvy seriously. We are proud to have an engaged community that believes in our brand and who are ambassadors for the...

Best All-Around Social Media Execution: Sunshine Village, Alberta

Source: http://www.saminfo.com/article/bestworst-marketing-2012-13

Two years removed from a major social media fail, Sunshine Village really gets it. With 51,000 Facebook fans, 15,000 Twitter fans, 302,143 YouTube views, and 1,500 Google+ followers, Sunshine is doing a lot right. Any social media channel they are on, they optimize and use it to the fullest. And in all instances, Sunshine shows off its snow with rulers and familiar or funny objects.

Two years removed from a major social media fail, Sunshine Village really gets it. With 51,000 Facebook fans, 15,000 Twitter fans, 302,143 YouTube views, and 1,500 Google+ followers, Sunshine is doing a lot right. Any social media channel they are on, they optimize and use it to the fullest. And in all instances, Sunshine shows off its snow with rulers and familiar or funny objects.

On Facebook, Sunshine posts often and...

Facebook Studio

Sunshine Village 2011-2012 Ski Season

Company: Sunshine Village Ski and Snowboard Resort
Client: Sunshine Village Ski and Snowboard Resort
Features: Apps, Ads and Sponsored Stories, Pages
There is a large core of dedicated skiers and snowboarders aged 18-34 that use social media daily. This audience relies heavily on social media content and opinions from friends and brands to help decide their ski holiday destinations. We saw this audience gave us the best opportunity to enhance awareness and engagement.

Starting January 2012, Sunshine Village Facebook ads were deployed to gain Page Likes. This was an essential component of the strategy to hit the fan goal. Sponsored stories were the best performing ads, which employed a word-of-mouth tactic encouraging friends-of-friends to like the Sunshine Village Resort Page. The initial ad campaign hit the market and began generating a significant jump in new fans, up to 300 per day at its peak, an explosive...

Best Use Of Twitter: Sunshine Village

Source: http://www.saminfo.com/magazine/may-2012/best-worst-marketing-2011-2012

The resort now is among the leaders for both social engagement and growth—that’s quite a turnaround.

Sunshine got clobbered on Facebook in 2011, so it was heartening to see it learned its lesson well. Sunshine’s “Ski the day before we open” Twitter draw could only be won through participation, and as a result it had a very strong viral component. From moments after the launch until the drawing of the 20 winners’ names, Sunshine was trending in Alberta on Twitter. Sunshine used the promotion to tout the Sunshine-Marmot discount cards, and invited media to join the winners. The end result was a huge jump in Twitter followers, 500 entries, a seven percent increase in Twitter followers and Facebook fans, a great news story for the media pre-season, and 20 advocates who had a fabulous first...

Skipedia - Sunshine Village celebrate their Facebook fans in their Cover Photo

Source: http://www.skipedia.co.uk/2012/05/sunshine-village-celebrate-their-faceb...

It wasn’t so long ago that Sunshine Village were the villains. After their epic social media fail in January 2011, there was a large amount of negativity attached to the brand.

That certainly hasn’t all gone. The Support Ski Patrol wronged by Sunshine Village Facebook page is still active and has almost 8000 fans.

However, where once Sunshine Village simply took their Facebook page down to prevent their fans ‘engaging’, now they are celebrating them.

Almost every day since March, they have been changing their Timeline Cover Photo to include the ‘Sunshiner of the Day’ – a great way to keep your fans engaged and feeling connected to the brand.

...

Sunshine rides web's social high

Source: http://www.calgarysun.com/2012/05/01/sunshine-rides-webs-social-high

Sunshine can ride the web as well as the slopes and they now have the award to prove it.

Sunshine Village Ski and Snowboard Resort in the Canadian Rockies has been awarded the Best Use of Twitter award by the Ski Area Management Magazine.

The resort was also given special kudos for this season's Ski the Day Before We Open Sweepstakes, which had Sunshine trending on Twitter.

"It is a great honour to be given this award by our peers," said John Scurfield, Sunshine Village Senior Vice President of Resort Operations, Sales and Marketing.

"We're very proud of what we've accomplished this season and how we've listened to our follower's suggestions to give them what they want. Thanks to our followers we opened up a second park and let them name it. We also named the features...

Reuters: Sunshine Village Wins Ski Area Management Twitter Award

Source: http://ca.finance.yahoo.com/news/sunshine-village-wins-ski-area-17080016...

Sunshine Village Ski & Snowboard Resort in the Canadian Rockies has been handed another prestigious award, this time from Ski Area Management Magazine.

Sunshine Village won the Best Use of Twitter, and particular accolades were given for this season's new Ski the Day Before We Open Sweepstakes, which had Sunshine trending in Alberta on Twitter.

"It is a great honour to be given this award by our peers," said John Scurfield, Sunshine VillageSenior Vice President of Resort Operations, Sales and Marketing. "We're very proud of what we've accomplished this season and how we've listened to our follower's suggestions to give them what they want. Thanks to our followers we opened up a second park and let them name it; we also named the features after the winners and the...

Best & worst use of Facebook timeline image in the ski industry

Source: http://www.outandaboutmarketing.com/2012/04/best-and-worst-use-of-facebo...

Facebook latest redesign for brands provides ski resorts with a lot bigger space to showcase their resort in the timeline cover. Some good uses of the timeline cover include: snow reports uploaded daily, upcoming events, focus on night life or show village activities. I see a lot of creativity from ski resorts and some really cool images are popping up on Facebook.

Below are my favs and an example of what not to do.

The best use of the Facebook timeline image in the ski industry comes from Sunshine Village Ski&Snowboard Resort from Banff (Alberta) Canada. Each day they feature a new image of a fan on their Timeline under the clever name Sunshiner of the Day.

Great way to put the spotlight on guests/fans, humanize the brand...

Yahoo - Sunshine Village Wins Ski Area Management Twitter Award

Source: http://ca.finance.yahoo.com/news/sunshine-village-wins-ski-area-17080016...

Sunshine Village Ski & Snowboard Resort in the Canadian Rockies has been handed another prestigious award, this time from Ski Area Management Magazine.

Sunshine Village won the Best Use of Twitter, and particular accolades were given for this season's new Ski the Day Before We Open Sweepstakes, which had Sunshine trending in Alberta on Twitter.

"It is a great honour to be given this award by our peers," said John Scurfield, Sunshine VillageSenior Vice President of Resort Operations, Sales and Marketing. "We're very proud of what we've accomplished this season and how we've listened to our follower's suggestions to give them what they want. Thanks to our followers we opened up a second park and let them name it; we also named the features after the winners and the...

Slopefillers Awards 2011: Best Ski Resort Twitter Campaign

To enter the contest, followers had to do two things: change their Twitter profile background to one of 4, contest-approved images and Tweet using the hashtag #WinSkiPassesB4OpeningDay. The winners got to enjoy a private ski experience the day before the resort opened. My first response to this promotion was initially excitement to see a unique award presented in a social, viral sphere. I felt it was lacking a few key elements, but when I realized that everything – the idea, approval, contest, and award – all went down in the space of two weeks (actually less, see comments for details), I was very, very impressed. Twitter is full of white-noise promotions. Sunshine Village is trying things, being creative, and breaking through the clutter.

A few reasons why I felt this promotion deserved this award:

  • The award was incredibly unique
  • It was viral in nature, requiring sharing (this contest was trending in Calgary)
  • Ambitious implementation...

Reviews

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Social Media for a Chinese Restaurant

Viral in Nature is very easy to work with. Partnering with their team is a great opportunity for any company.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

Viral In Nature provides ongoing social media management for major platforms like Facebook, Twitter, and Instagram. They design and post creative content and get consent before interacting with users online.

The Reviewer
Ken Wong
Owner, China Rose Restaurant
 
Verified
The Review
Feedback summary: 

Viral In Nature planned and is executing an impactful social media strategy. After starting at a baseline of zero, they’re attracted more than 1,000 followers. Effective management included responsive communication and consistent access to executive leadership. The team is cooperative and skilled.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and operator of a restaurant called China Rose.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral In Nature?

We lacked social media skills internally. I needed a professional marketing agency to launch our brand into the 21st century.

SOLUTION

What was the scope of their involvement?

Viral In Nature manages all our social media, including Facebook, Twitter, and Instagram. The team creates and posts content. They take photos onsite and upload them on a weekly basis. Before making notable changes or responding to user comments, they always get my approval.

How did you come to work with Viral In Nature?

One of my contacts recommended using them.

How much have you invested with them?

We’ve spent over $20,000 on their services.

What is the status of this engagement?

We've partnered together for 3-4 years and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before I started working with Viral In Nature, we had next to no followers. They've increased our user engagement by quite a bit. We currently have over a thousand connections.

How did Viral In Nature perform from a project management standpoint?

Shawn (President, Viral In Nature) is our main point of contact. We mostly communicate through email. The team is responsive and organized the project in detail. I've never any major problems. They resolve any issues right away.

What did you find most impressive about them?

Viral In Nature excels at customer service. I admire their prowess at managing social media.

Are there any areas they could improve?

No, I can't think of anything.

Do you have any advice for potential customers?

Viral in Nature is easy to work with. Partnering with them is a great opportunity for any company.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Management for Speaker & Coach

“I’ve enjoyed working with the Viral in Nature team. They’re very good at what they do.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2017 - Ongoing
Project summary: 

Viral in Nature manages social media for a personal brand including content creation, graphic design, and administrative oversight. Accounts are on Facebook, Twitter, Instagram, and Pinterest.

The Reviewer
 
West Hollywood, CA
Becca Star
Owner, Speaker & Coach
 
Verified
The Review
Feedback summary: 

High-quality content and a deep understanding of the brand has yielded high-quality content, more user engagement, and larger follower counts across platforms. The team has adhered to timelines and delivers content early to allow for necessary edits.

BACKGROUND

Introduce your business and what you do there.

I’m a speaker and coach, and I’m self-employed. I run a podcast and create content that helps women find success, happiness, and confidence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral in Nature?

I was looking to grow my audience and increase engagement on social media.

SOLUTION

What was the scope of their involvement?

After doing research and meeting with me to understand my brand, Viral in Nature has produced weekly content for my social media pages, which include Instagram, Facebook, Twitter, and Pinterest. I have opportunities to edit posts before they’re uploaded. They also design quote graphics for Instagram/Pinterest posts and respond to comments when necessary.

What is the team composition?

Our primary point of contact is Morgan (Assistant Manager and Social Media Artisan, Viral in Nature).

How did you come to work with Viral in Nature?

A colleague of mine recommended them for social media management projects.

How much have you invested with them?

We invest about $1,000 per month on their services.

What is the status of this engagement?

We started working with them in March 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen higher engagement across platforms, and the content has been top notch. Follower counts have also increased significantly over the last year.

How did Viral in Nature perform from a project management standpoint?

They are very responsive and make changes in a timely fashion. We’ve never had any issues with deadlines and they’re in constant communication.

What did you find most impressive about them?

The quality of the content that they’ve produced has been outstanding.

Are there any areas they could improve?

Nothing comes to mind. I’ve enjoyed working with the Viral in Nature team. They’re very good at what they do.

Advice for potential customers?

The more clearly you explain the details of your brand, the better the content will be. Work closely with them to make sure everyone is on the same page.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Management for a Call Center

“When clients call in, they say they found us on the first page of Google—I attribute that to Viral In Nature...”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

Viral In Nature manages all social media accounts, including Facebook, Twitter, and LinkedIn. They continue to create and post daily approved content. 

The Reviewer
 
Calgary, Canada
Veronica Palin
Owner, Cold Calling Company
 
Verified
The Review
Feedback summary: 

Since Viral In Nature's team started managing social media accounts, online engagement has led to an improvement in Google search rankings. Their team has been very helpful in troubleshooting and adjusting content as needed. Their honestly, flexibility, and responsiveness goes a long way.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Cold Calling Company, a telemarketing services provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral In Nature?

I needed help managing our social media accounts (Facebook, Twitter, and LinkedIn) to enhance our overall online presence.

SOLUTION

What was the scope of their involvement?

Their team creates daily posts for all of our social media accounts. They send each post to me for approval; however, if I don't respond, we're in agreement that it's OK to post the content. I also occasionally provide content to give them more direction.

What is the team composition?

I work with both Shawn Michael Alain (President, Viral In Nature) and Silvana Franco (Social Media Artisan, Viral In Nature).

How did you come to work with Viral In Nature?

Shawn and I are both in an organization, so I knew of his company and reached out. In the past, they had also helped me with my website when I was having an issue with another provider.

How much have you invested with them?

We spend at least $12,000 per year, so we've probably invested $30,000–$40,000 in total.

What is the status of this engagement?

We've been working together for about five years and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When clients call in, they say they found us on the first page of Google—I attribute that to Viral In Nature since I haven't done any other form of marketing.

How did Viral In Nature perform from a project management standpoint?

Shawn makes himself available at all times. In the past, he's helped me troubleshoot some issues I'd been having with another web hosting service, which I'm very grateful for. Silvana is also great to work with and receptive to any feedback I have. We generally communicate through email but schedule regular check-ins as well.

What did you find most impressive about them?

I'm most impressed by their teamwork, flexibility, service availability, and honestly. If they make a mistake, they don't try to hide it. They're thorough in their approach.

Are there any areas they could improve?

I have a sense that their work has improved my overall website performance, but it'd be helpful if they could provide some of those metrics. I'd also prefer if the brainstorming sessions were a little more collaborative when discussing strategy for the future, even if it means including everyone virtually.

Do you have any advice for potential customers?

If you're going to bother investing in social media, do it for the long-term. If you can commit to a year or two, you'll see the returns. Their team will work with you through the ups and downs if there are any.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Social Media Marketing for Wilderness Lodge

"They’re right on the money as far as what we’re looking to achieve."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2016 - Ongoing
Project summary: 

Viral In Nature is taking the lead for the social media marketing of a wilderness lodge, with the end goal of selling the property. These efforts are in tandem with traditional real estate activities.

The Reviewer
 
11-50 Employees
 
Clearwater, British Columbia
Andrew Nelson
General Manager, Helmcken Holiday Resort Ltd.
 
Verified
The Review
Feedback summary: 

Clients can expect detailed weekly reports, insightful competitor analysis, and social media content delivered ahead of schedule. The team’s output has led to increased interest in the property outside the local market.

BACKGROUND

Introduce your business and what you do there.

I’m the president and general manager of Helmcken Falls Lodge. We’re a wilderness lodge in Wells Gray Park, Clearwater, British Columbia. We have 33 rooms, a campground, a restaurant and lounge, and a small gift shop. We operate seasonally from May 1 to September 30. We also have a guided horseback operation on site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral in Nature?

We wanted to enhance our social media presence, but we primarily wanted to list the lodge for sale. We didn’t believe we’d get a buyer from the local market, so we wanted to use social media to reach out worldwide.

SOLUTION

What was the scope of their involvement?

I first took a trip to Calgary and sat down with Adina, their Office Manager. We went through a lot of description about the property—how the business operates, where we’re located, the beautiful scenery, why people stay at our resort, and the benefits to the owners of living in this beautiful spot. She took very thorough notes to understand both the business and the lifestyle, as that’s part of what we’re trying to sell. They set about preparing posts on Twitter, Instagram, Facebook, and Pinterest. They give me weekly reports with comparisons to other local and similar businesses. Using social media was new to me, and they explained it very well.

How did you come to work with Viral in Nature?

I did a Google search for social media companies. I put a brief description of what I wanted, and I got an excellent response from them offering their services. After exchanging a couple emails, I decided to go with them.

How much have you invested with Viral in Nature?

We’ve spent about $3,500 on their services. They send me what the invoice is going to be ahead of time and tell me when it’s going to be charged to my credit card, then I get a receipt.

What is the status of this engagement?

We began working together in November 2016, and the relationship is ongoing. They’ve managed to get us about a dozen inquiries, but we haven’t yet sold the property. We’ll be suspending their services at the end of April, as we get extremely busy when our season starts in May. If we haven’t found a buyer by October, we’ll restart the process with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We also work with a realtor who has the property listed. He hasn’t yet brought us an inquiry, but we’ve gotten a dozen through the work of Viral in Nature. They set up a separate web page called Canada Lodge for Sale, and any inquiries coming through that page go by Viral in Nature to us. That’s how they’re able to track the inquiries. We’ve also had direct approaches through Facebook. So far, they’ve outperformed what our realtor has been able to do.

How did Viral in Nature perform from a project management standpoint?

They did a very detailed analysis at the start of the project to determine exactly what we’re selling and how to go about marketing it. They put together a comprehensive plan as to which social media platforms to use, and they’ve managed those very well. They send me weekly reports listing the impressions, followers, tweets, and so on, that are happening on each platform. It shows a steady increase in interest on the property, so I think they’ve managed those very well.

What did you find most impressive about Viral in Nature?

They send me the Facebook posts each week ahead of time, so I can check them for factual correctness and so forth. All the posts they’ve prepared have been excellent, only needing minor changes. They’re right on the money as far as what we’re looking to achieve.

Are there any areas Viral in Nature could improve?

I haven’t found anything yet.

5.0
Overall Score My experience has been excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They told me how the process would work and how we would gain traction. What they told me has proven to be the case.
  • 5.0 Cost
    Value / within estimates
    I’m very satisfied.
  • 5.0 Quality
    Service & deliverables
    They’ve done everything they promised to do.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them to anyone who wants to develop a good social media presence.

Social Media & PR for Farmers Market

"We’re very satisfied with everything Viral in Nature does for us."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2015 - Ongoing
Project summary: 

Over the course of many years, Viral in Nature has offered their expertise in social media and crisis management to secure a favorable online presence for the client's farmers market.

The Reviewer
 
11-50 Employees
 
Canada
Ken Aylesworth
Managing Director, Symons Valley Ranch Farmers Market
 
Verified
The Review
Feedback summary: 

Since partnering with Viral in Nature, the farmers market has seen a significant increase in their overall foot traffic. The team at Viral in Nature is proactive and invested in getting tasks completed, ensuring success.

BACKGROUND

Introduce your business and what you do there.

I am the managing partner of Symons Valley Ranch Farmers Market, which is a year-round market located in Calgary, Alberta, Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral in Nature?

Approximately one-quarter of the city of Calgary and surrounding areas is our main target audience. We focus heavily on a very targeted regional awareness campaign to drive people to our market on a regular basis.

SOLUTION

What was the scope of their involvement?

Viral in Nature has been involved since our market opened four years ago, and they helped do the initial launch of the facility. They’ve done all our social media and website development and management. Today, they’re doing all the daily management of our root messaging through Facebook, Twitter, Instagram, etc. We work with them on social media across the board. They also handle all our crisis management and the blowback from social media. Viral in Nature is very good at that.

How did you come to work with Viral in Nature?

I bought the company two years into its lifespan and inherited Viral in Nature. I got to know who they were, the services they were providing, and how they were representing us. I decided to continue our relationship as I felt they were doing a very good job.

How much have you invested with Viral in Nature?

I’ve invested in the range of $35,000–$40,000 over the last two years.

What is the status of this engagement?

Viral in Nature first became involved with our organization in 2013. I bought the business in April of 2015, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Viral in Nature has contributed to an overall increase in traffic through our doors over the last 24 months. When I bought the company, we were averaging about 1,200 people over a three-day period. We have since grown that. We do events that generate 10,000 visitors over a two-day period. We routinely have over 5,000 people come through our doors in a three-day weekend. The management of our messaging has gone up tremendously.

How did Viral in Nature perform from a project management standpoint?

Viral in Nature's team is proactive. After four years, they’ve developed a very good feel for how our business works and what makes it tick. When we ask to do specific projects with them, they’re very responsive and diligent. I have no problem at all with them.

What did you find most impressive about Viral in Nature?

I think they’re very engaged. Viral in Nature has an investment in the success of our market, and it shows through all the time. They do things that aren’t required to help promote us, which we appreciate very much.

Are there any areas Viral in Nature could improve?

I’m always looking for contractors to come to me with new concepts and ideas. I find that they come to the table when I challenge them, but they don’t necessarily come to me first.

5.0
Overall Score We’re very satisfied with everything Viral in Nature does for us.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We’ve encountered some inconveniences, but Viral in Nature is very good overall.
  • 5.0 Cost
    Value / within estimates
    Viral in Nature is very competitive in our marketplace.
  • 5.0 Quality
    Service & deliverables
    Viral in Nature's team is responsive and proactive. They deliver quite seamlessly for us.
  • 5.0 NPS
    Willing to refer
    I have no problem recommending Viral in Nature.

Website Redesign for Technical Service Retail Company

"Shawn’s background is in print media, so he has a real flair for design and really puts thought into it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Nov. 2016
Project summary: 

In an effort to attract and maintain engagement with business leads, the client relied on Viral in Nature to update and redesign their website, built on the Joomla platform.

The Reviewer
 
2-10 Employees
 
Calgary, Canada
Russell McPherson
CEO, Gear re-Store Inc.
 
Verified
The Review
Feedback summary: 

The distinguishing factor of working with Viral in Nature is their expertise in combining web and graphic design in their projects. Since their website redesign, the client has confidence in gaining customers rather than detracting them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Gear re-Store. We provide technical services to the outerwear industry for things like GORE-TEX® jackets and technical outerwear.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral in Nature?

We previously had a website that was horrible, so we needed an upgrade in that area. I don’t know too much about the technical side of things, so that’s why I hire people who do.

SOLUTION

What was the scope of their involvement?

Viral in Nature prefers to use Joomla as a platform. A lot of people use WordPress, which is something fairly easy for the average person to figure out themselves, but if you want a website that’s a little bit more stable and professional looking, programming-type people prefer to use Joomla.

How did you come to work with Viral in Nature?

I met the owner of Viral in Nature, Shawn, at a networking event and started building a relationship over time. He’s very passionate about business, social media, and other causes that I empathize with. I’ve worked with other agencies to build websites before, but I was not very happy with the outcome. I decided to give Shawn a try based on our developing relationship.

How much have you invested with Viral in Nature?

We have invested $4,500.

What is the status of this engagement?

We began working together in September 2016, and it was ready to go early November 2016. I’ve done some subsequent work with them since the website was complete. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Some of our potential customers are pretty big players—half a billion dollar companies. I knew that when we were setting up meetings to visit with these companies, they were going to do their due diligence and look at our website before they considered doing business with us. I knew it was unprofessional to take them to our old website. I now have a feeling of comfort that when they go to our website, I’m not going to be embarrassed. It’s hard to measure or know for sure if any particular business contracts that we’ve landed are a result of our website, but it’s all part of a process. I just didn’t want our website to be a stopping point in that process.

How did Viral in Nature perform from a project management standpoint?

I was quite satisfied and happy with the way the project rolled out. If anything was held up at any point, it was more likely because I wasn’t quick enough in getting Viral in Nature the information they needed.

What did you most impressive about Viral in Nature?

Anyone can set up a website and pick an off-the-shelf template. Shawn’s background is in print media, so he has a real flair for design and really puts thought into it. I’ve seen some of the brochures and websites that he has designed. He’s a two-for-one deal—you get a web designer and a graphic artist. That really stood out.

Are there any areas Viral in Nature could improve?

I can’t think of any. I’m happy with the way it went.

5.0
Overall Score I’m very happy with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met my expectations.
  • 4.5 Cost
    Value / within estimates
    They’re a little bit pricey, but you get what you pay for.
  • 5.0 Quality
    Service & deliverables
    The combination of web and graphic design was a combination that worked for me.
  • 5.0 NPS
    Willing to refer
    I recommend them all the time already.

Website Design for Business Bartering Platform

"Viral in Nature is always prompt to get back to you on any issue. They're willing to hear and listen."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

Viral in Nature began their engagement with a business services platform by providing front-end design services for their website. They continued their contributions with social media management.

The Reviewer
 
1-10 Employees
 
Alberta, Canada
Founder, Business Bartering Platform
 
Verified
The Review
Feedback summary: 

Viral in Nature delivered a high-quality website that looks fantastic and receives consistently positive feedback from its users. Thus far, the agency has also shown competency in social media management. They earned praise for their excellent project management and client-focused communication.

BACKGROUND

Please describe your organization.

We operate a bartering platform for businesses.

What is your position?

I am the founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Viral in Nature?

We worked on two projects with them: web design and social media management. For our website, we wanted something fresh and new in terms of rebranding the site. With social media management, we wanted to engage current followers and prospects while increasing educational awareness and attract new customers to our service.

SOLUTION

Please describe the scope of their involvement in detail.

They did the front-end design work for the website. Maybe some back-end coding, but just basic work there. It was a bit of a combo of both with a focus on the front-end development. For social media management, they manage and engage our networks with posting a strategic management.

Could you provide a sense of the size of this initiative in financial terms?

Social Media management is $1,250 per month. The web design was $2,000 or $2,500.

What is the status of this engagement?

We began working together about two years ago. It is ongoing. They continue to maintain the website. With our social media, they continue to manage that monthly. We are quite happy working with them.

RESULTS & FEEDBACK

How did Viral in Nature do from a project management standpoint?

On a 1-10 scale, I'd definitely give them a 10 for project management. They were really on top of their game. Whenever I had a question, they would get an answer back to me quickly. Working with them is great.

Could you share any statistics or metrics from this engagement?

The website, aesthetically, is great. Members within our own community and networks like the website. It's tough to get specific numbers on that outside of SEO [search engine optimization], which we sourced to a difference company.

In social media marketing, from when they started until now, they've increased our likes maybe to an additional 100. It's not substantial but it is steady. It's more a fact of keeping consistency with our message and continuing to put information out there.

What distinguishes Viral in Nature from other providers?

I really appreciate the high level of customer service. Viral in Nature is always prompt to get back to you on any issue. They're willing to hear and listen to what you have to say, such as what information needs to get pushed out. They'll also suggest some good ideas. I guess it's their creativity and strategic posting of content.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    For web design, we were content.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd refer them for sure.