Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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UndisclosedUndisclosed10 - 49Thornton, IL
Services provided
Super Locksmith Services is a Business Consulting company. The small Thornton, Illinois-based team provides Business Consulting and Back Office Outsourcing. The firm was founded in 2004.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
Business Consulting company City Locksmith Shop was founded in 1985. The team offers Business Consulting and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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UndisclosedUndisclosed10 - 49San Marino, CA
Services provided
Launched in 1998, Father Son Locksmith Shop is a small San Marino, California-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
Village Locksmith Store is a Business Consulting company. Their small team is based in Pittsburgh, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
All County Locksmith Store is a Business Consulting company. In Miami, Florida, the company was established in 1995. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
Estate Locksmith Store is a Business Consulting company. Founded in 1997, the company is located in Nashville, Tennessee. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Albuquerque, NM
Services provided
Business Consulting company Atlantic Locksmith Store is headquartered in Albuquerque, New Mexico. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Richland Hills, TX
Services provided
Business Consulting company Advanced Locksmith Service was established in 1984. Based in Richland Hills, Texas, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Father Son Locksmith Shop is a Business Consulting company. In Los Angeles, California, the agency provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
Keystone Locksmith Shop is a Chicago, Illinois-based Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Established in 1986, Atlantic Locksmith Store is a Business Consulting company. Based in Los Angeles, California, the team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dumont, NJ
Services provided
Business Consulting company Usa Locksmith Service is headquartered in Dumont, New Jersey. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Based in Los Angeles, California, Lock & Locksmith Services is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 1997.
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UndisclosedUndisclosed10 - 49El Cerrito, CA
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Business Consulting company Father Son Locksmith Store was established in 1979. The small team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49San Diego, CA
Services provided
Launched in 1990, Locksmith Master Store, a small Business Consulting company, is located in San Diego, California. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Scottsdale, AZ
Services provided
Locksmith & Key Store is a small Business Consulting company located in Scottsdale, Arizona. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Smithfield, RI
Services provided
Father Son Locksmith Shop is a Business Consulting company located in Smithfield, Rhode Island. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown Township, NJ
Services provided
Master Lock & Key Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 2002.
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UndisclosedUndisclosed10 - 49West Hartford, CT
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Business Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.
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UndisclosedUndisclosed10 - 49Cincinnati, OH
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In Cincinnati, Ohio, Advanced Locksmith Service is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were launched in 1980.
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UndisclosedUndisclosed10 - 49Bala Cynwyd, PA
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Affordable Locksmith Services is a Business Consulting company. They are headquartered in Bala Cynwyd, Pennsylvania, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
Super Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
Business Consulting company City Locksmith Services is based in Philadelphia, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Downey, CA
Services provided
Affordable Locksmith Services is a Business Consulting company. They were founded in 2005 and focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Keystone Locksmith Shop is a Business Consulting company. The Los Angeles, California-based team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Elizabeth, NJ
Services provided
Headquartered in Elizabeth, New Jersey, Estate Locksmith Store is a Business Consulting company. Founded in 1987, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Torrance, CA
Services provided
Liberty Locksmith Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing and is located in Torrance, California.
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UndisclosedUndisclosed10 - 49St. Louis, MO
Services provided
Liberty Locksmith Store is a Business Consulting company located in St. Louis, Missouri. They offer Business Consulting and Back Office Outsourcing and were established in 1995.
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UndisclosedUndisclosed10 - 49San Leandro, CA
Services provided
Parker Locksmith Store, a Back Office Outsourcing company, was established in 1988. The company focuses on Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Northlake, IL
Services provided
Launched in 1989, Lock Safe Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pikesville, MD
Services provided
Business Consulting company Expert Locksmith Services is located in Pikesville, Maryland. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Maywood, IL
Services provided
Liberty Locksmith Store is a Business Consulting company. The Maywood, Illinois-based team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
Advanced Locksmith Service is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing, and the firm is located in Chicago, Illinois.
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UndisclosedUndisclosed10 - 49Simsbury, CT
Services provided
Super Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
Launched in 1999, All County Locksmith Store is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Liberty Locksmith Store, a Business Consulting company, is located in Los Angeles, California. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
Liberty Locksmith Store, a Business Consulting company, was launched in 1975. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Long Beach, CA
Services provided
Anchor Locksmith Store is a Business Consulting company established in 1993. The team offers Business Consulting and Back Office Outsourcing and is based in Long Beach, California.
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UndisclosedUndisclosed10 - 49Tucson, AZ
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City Locksmith Services is a small Business Consulting company launched in 1994. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Jacksonville, FL
Services provided
Atlantic Locksmith Store is a Business Consulting company. The team is in Jacksonville, Florida, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Santee, CA
Services provided
General Locksmith Store is a small Business Consulting company in Santee, California. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Steger, IL
Services provided
City Locksmith Services is a Business Consulting company launched in 1979. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Shawnee, KS
Services provided
Locksmith & Key Store is a Business Consulting company. Their team is based in Shawnee, Kansas and specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
Lock & Key Store, a small Business Consulting company, is in Tampa, Florida. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Madison, NJ
Services provided
Universal Locksmith Store is a Business Consulting company. The small Madison, New Jersey-based team specializes in Business Consulting and Back Office Outsourcing. The company was launched in 1975.
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UndisclosedUndisclosed10 - 49Tigard, OR
Services provided
Launched in 1985, Locksmith & Key Store is a Business Consulting company. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49East Haven, CT
Services provided
Lock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
Usa Locksmith Service is a Boca Raton, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Long Beach, CA
Services provided
Established in 1998, All County Locksmith Store is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Burbank, CA
Services provided
Usa Locksmith Service, a Business Consulting company, was founded in 1985. Based in Burbank, California, the team provides Business Consulting and Back Office Outsourcing.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.