Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$10,000+Undisclosed50 - 249Serves United StatesServices provided
See all 68 projectsSalesRoads is a company that specializes in outbound call center services, offering solutions such as lead generation, appointment setting, and telemarketing services. The reviews highlight their efficiency, organizational skills, and dedication to client success, with over 90% of feedback being positive. Clients frequently commend their ability to integrate seamlessly into existing teams and drive significant sales results, such as generating millions in pipeline opportunities.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
My Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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$1,000+$25 - $49 / hr50 - 249San Francisco, CA
Services provided
See all 1 projectsB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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$5,000+< $25 / hr10 - 49Sheridan, WY
Services provided
Call center Nimble acuity is in Sheridan, Wyoming. They offer Call Center Services and Back Office Outsourcing.
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$50,000+$25 - $49 / hr10 - 49New York, NY
Services provided
Mrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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$1,000+$25 - $49 / hr50 - 249Torrance, CA
Services provided
TGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development.
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UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
S-NET Communications is a Schaumburg, Illinois-based IT strategy consulting company. Their services include IT strategy consulting and unified communications consulting & SI.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
Human Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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$10,000+$200 - $300 / hr10 - 49Bolingbrook, IL
Services provided
Established in 2020, Christian Banach is an Account-Based Marketing company. The team specializes in Account-Based Marketing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
Locksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
Lock & Key Shop is a Business Consulting company established in 1994. Headquartered in Philadelphia, Pennsylvania, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Tucson, AZ
Services provided
Anchor Locksmith Store is a Business Consulting company. Their small team of employees is located in Tucson, Arizona. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
Established in 1976, Safe & Key Shop is a small Business Consulting company headquartered in Atlanta, Georgia. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
All County Locksmith Store is a Business Consulting company. Located in Chicago, Illinois, their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
Established in 1998, Estate Locksmith Store is a small New York, New York-based Business Consulting company. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
Atlantic Locksmith Store is a Business Consulting company. Established in 1990, the agency focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
Top Locksmith Services is a Business Consulting company. Located in Dallas, Texas, their small team specializes in Business Consulting and Back Office Outsourcing. The firm was launched in 1986.
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UndisclosedUndisclosed10 - 49Bloomfield, NJ
Services provided
Affordable Locksmith Services is a small Business Consulting company in Bloomfield, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
Lock Safe Services is a Business Consulting company. Established in 1992, the agency is based in Cleveland, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Manassas, VA
Services provided
Advanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Florissant, MO
Services provided
Advanced Locksmith Service is a Business Consulting company in Florissant, Missouri. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49North Randall, OH
Services provided
Universal Locksmith Store, a small Business Consulting company, is based in North Randall, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pequannock Township, NJ
Services provided
Business Consulting company Lock Locksmith Services was launched in 1983. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dayton, OH
Services provided
Little Village Locksmith Store is a Business Consulting company headquartered in Dayton, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49St. Louis, MO
Services provided
Launched in 1983, Super Locksmith Services is a Business Consulting company. The small team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
State Locksmith Services is a Business Consulting company. They were established in 1995, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cambridge, MA
Services provided
State Locksmith Services is a Business Consulting company established in 2002. Based in Cambridge, Massachusetts, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dayton, OH
Services provided
Business Consulting company Liberty Locksmith Store was launched in 1999. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Erie, CO
Services provided
Super Locksmith Services is a Business Consulting company in Erie, Colorado. They specialize in Business Consulting and Back Office Outsourcing and were established in 1976.
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
Atlantic Locksmith Store is a small Columbus, Ohio-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
Locksmith Master Shop is a Business Consulting company. They are based in Kissimmee, Florida and have small team of experts. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Issaquah, WA
Services provided
Super Locksmith Services is a Business Consulting company. They are based in Issaquah, Washington. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kissimmee, FL
Services provided
Expert Locksmith Shop is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1992. The firm is headquartered in Kissimmee, Florida.
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UndisclosedUndisclosed10 - 49Homestead, FL
Services provided
Father Son Locksmith Shop is a Business Consulting company. In Homestead, Florida, their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lynn, MA
Services provided
Business Consulting company City Locksmith Services was established in 1981. The small team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Malverne, NY
Services provided
Lock & Key Shop, a small Business Consulting company, is headquartered in Malverne, New York. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
Amber Locksmith Store is a Business Consulting company. The agency is located in Washington, District of Columbia. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
Headquartered in Queens, New York, Central Locksmith Store is a Business Consulting company. Founded in 1999, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
Central Locksmith Store is a Business Consulting company located in New York, New York. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
Locksmith & Key Store is a Business Consulting company launched in 1996. The company focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Boynton Beach, FL
Services provided
City Locksmith Services is a Boynton Beach, Florida-based Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Arlington, VA
Services provided
Founded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Swampscott, MA
Services provided
Estate Locksmith Store is a Business Consulting company. The Swampscott, Massachusetts-based agency provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, OH
Services provided
Locksmith Master Shop, a Business Consulting company, offers Business Consulting and Back Office Outsourcing. The company is headquartered in Middletown, Ohio.
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UndisclosedUndisclosed10 - 49Newark, NJ
Services provided
Launched in 2000, Amber Locksmith Store is a small Newark, New Jersey-based Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Germantown, MD
Services provided
Lock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
Established in 1997, Anchor Locksmith Store is a Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49St. Petersburg, FL
Services provided
Small Business Consulting company Top Locksmith Services, is located in St. Petersburg, Florida. Their services include Business Consulting and Back Office Outsourcing.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.